Join our Savings Club! Enjoy the benefits and keep your system operating at peak efficiency. Priority One Heating & Air Conditioning helps Lane County's residential and commercial customers with their heating and cooling needs. You can count on us to offer quality and professional services in order to keep your heating and cooling systems working efficiently.
We understand that your time is valuable, and that's why we will do our best to get to your home as fast as possible. We want to repair your heating and cooling system so that your home will stay at a steady and comfortable temperature. We carry many different parts for repair on our service vehicles, so we usually have the part that is needed for your repair.
If we do not have the part you need, we will not charge anything extra to get it. We offer reliable and affordable services for all of our customers. It is our goal to make all of our customers happy. We have earned a good reputation, and we will do whatever it takes to keep it.
We understand that your time is valuable, and that's why we will do our best to get to your home as fast as possible. We want to repair your heating and cooling system so that your home will stay at a steady and comfortable temperature. We carry many different parts for repair on our service vehicles, so we usually have the part that is needed for your repair.
If we do not have the part you need, we will not charge anything extra to get it. We offer reliable and affordable services for all of our customers. It is our goal to make all of our customers happy. We have earned a good reputation, and we will do whatever it takes to keep it.
Services
Priority One Heating & Air Conditioning was founded in 1998 by experienced professionals. We specialize in the service and retrofit of existing equipment for residential and commercial systems. Each installation and service call are backed up with a guarantee that exceeds the industry standards. We offer a 100% money back guarantee, a lifetime duct work guarantee, and 24-hour a day service with NO overtime charges.
We are a stable, family owned and operated, heating & air conditioning company located in West Eugene and have been in business since 1998. We have a large and growing customer base in Eugene, Springfield and surrounding areas. Our team provides our customers with exceptional customer service and technical expertise.
Many of our employees have been affected by cancer; some are survivors, some have been caregivers, some have lost loved ones or friends, and some are just really caring and giving people. This is our way of supporting research for finding a cure. Relay is a terrific annual event that we look forward to participating in every year.
With approved credit, we offer flexible payment plans and a variety of options. Investing in your home's comfort or responding to an unexpected emergency shouldn't have to break your budget. I would highly recommend these guys, very professional and top notch install. I had my whole system replaced and they came out and took my old system so I didn't have to worry about getting rid of it.
Took a while to get a service tech to come out, because lots of people are needing A/C service in this heatwave. But the tech showed up promptly, and was very professional. Unfortunately, my 20 year old external unit will have to be replaced. He scheduled a later appointment to get that done, and charged me only for the service call, since he could not fix it now.
Reviews (10)
Travis Kizer
Jan 03, 2022
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Wayne Reposa
Dec 29, 2021
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Kimberly Metheny
Dec 14, 2021
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I enjoy working with all employees of this company. From reception to Chad who came to our house to do work, they are all polite and caring individuals. Unfortunately I was unhappy with a quote for a part that needed to be replaced in my older furnace. They quoted me quite a bit of money for the item to be ordered and installed. While waiting for the part to arrive I looked up prices for the part myself and found I could purchase it for significantly less and easily install it myself for a savings of $700. I know it's not their fault but I feel that I was price gouged.
Mary Faber
Nov 30, 2021
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Mark Huff
Nov 24, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Showed up on time, was efficient and knowledgeable in regard to my system. Diagnosed and repaired a complicated problem in a short amount of time. I would recommend Priority One 10/10. Also delivered a case of filters to me on the repair call. That’s convenience!.
Service: Repair HVAC
Showed up on time, was efficient and knowledgeable in regard to my system. Diagnosed and repaired a complicated problem in a short amount of time. I would recommend Priority One 10/10. Also delivered a case of filters to me on the repair call. That’s convenience!.
Service: Repair HVAC
Patrick Herrell
Nov 21, 2021
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Positive: Professionalism, Punctuality, Responsiveness
Our technician Johnny did amazing work. Was diligent, thorough, professional ad explained what he was doing each step of the way. Kenny came in to assist and was awesome too. You have two great workers! My wife and I are extremely pleased.
Services: Ductless heating and AC services, HVAC maintenance
Our technician Johnny did amazing work. Was diligent, thorough, professional ad explained what he was doing each step of the way. Kenny came in to assist and was awesome too. You have two great workers! My wife and I are extremely pleased.
Services: Ductless heating and AC services, HVAC maintenance
Kelly Perron
Nov 20, 2021
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Very happy with this company. From the start of the first phone call to get a bid to the installation. First initial phone call was professional and friendly. Phillip was nice and professional and gave me my options and the easy way to understand. Andy and the other gentleman that came with him to install(sorry I forgot his name) very nice and the install seemed to go without any problems. They were here when they said they would be and they completed the service when they said they would. Once the installation was complete, they showed me how to use the system in a nice and professional way and
Heather McBride
Nov 15, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Truman and Mike were professional, knowledgeable, and diligent about every aspect of my unusual Plenum system. They explained everything along the way and made sure my system was in excellent working order. Thank you so much!
Services: Cleaning, Heating maintenance, HVAC maintenance
Truman and Mike were professional, knowledgeable, and diligent about every aspect of my unusual Plenum system. They explained everything along the way and made sure my system was in excellent working order. Thank you so much!
Services: Cleaning, Heating maintenance, HVAC maintenance
Fred May
Oct 27, 2021
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The service technician arrived a little early. The office called to ask if early arrival was OK. I was very pleased with the professionalism and efficiency of the technician. I would gladly recommend them and will use them if needed in the future. My 25 year old electric furnace needed some new parts. They had me up and running in a bit over a half hour. Thank you for the great service!
Bob Akins
Oct 25, 2021
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I received a quote that provided for a discounted price of $7,200 if paid in cash after install or I could use their credit/monthly payment option for $7,400. After the work was complete, I provided payment in full via debit card - aka a cash transaction. I later noticed that I was charged the $7,400 price. I called and was informed that to get the discounted price, I would have had to give them "actual cash." So...if i had gone to the bank and got $7,200 worth of nickels, they would have given me a discount.
Then, the day after the new unit was installed, I discovered a lake in the kitchen. The
Then, the day after the new unit was installed, I discovered a lake in the kitchen. The
