I really appreciate the Prompt, Excellent and most of all Exceptional service i received from Calloway & Sons. I must say Ryan Reed is an Outstanding and Professional Technician and very friendly, he diagnose the problem and explain to me everything that was going on with my unit, he even offer me a solution to making sure my unit is will kept for future maintenance with the company.
Thanks to the friendly staff of Calloway & Sons for the Professional and Outstanding Service you all Provide. Very responsive and easy to deal with. Identified an issue with the air purifier in my HVAC unit, provides options on repairs, and did the installation promptly and efficiently. Would definitely use them again.
They were fast and friendly when scheduling service. Service was completed with lots of communication before, during and after so that I was aware of what occured. Josh did excellent job of keeping me informed and very professional. Everthing was done at times I requested and very straight forward with prices and options.
Thanks to the friendly staff of Calloway & Sons for the Professional and Outstanding Service you all Provide. Very responsive and easy to deal with. Identified an issue with the air purifier in my HVAC unit, provides options on repairs, and did the installation promptly and efficiently. Would definitely use them again.
They were fast and friendly when scheduling service. Service was completed with lots of communication before, during and after so that I was aware of what occured. Josh did excellent job of keeping me informed and very professional. Everthing was done at times I requested and very straight forward with prices and options.
Services
We are Calloway & Sons A/C & Heating, a locally owned and operated business that has been proudly serving the New Orleans area since 2006. At Calloway & Sons A/C & Heating, all of our employees believe that customers should be treated exactly how we would want to be treated. If you're not completely satisfied, neither are we.
Did you know that indoor air is often more polluted than outdoor air? The average person spends over 90 percent of their time indoors, meaning that indoor air pollution can become a serious health concern to you and your family. At Calloway & Sons, we are dedicated to working with your home's system to ensure that the air inside your home is as clean and comfortable as possible.
If you're interested in making your home more modern, secure, and energy efficient, then home automation might be the solution for you. At Calloway & Sons, we offer a variety of home automation services to make your dream of a smart home a reality. By networking various devices and appliances within your home, you can have seamless control over multiple aspects of your home.
The Nest Learning Thermostat is one of our most popular home automation offerings. This thermostat builds a schedule around your temperature needs, adjusting and adapting to your preferences. The Nest Learning Thermostat programs itself to remember your ideal temperature, saving you money and energy.
If you want the ability to adjust a single room's temperature without affecting your entire house or business, we recommend calling Calloway & Sons to install a mini-split. Mini-splits have two main components - an outdoor compressor/condenser and an indoor air handling unit (evaporator). These systems let you control the temperature in a specific room, separate from your normal HVAC system.
Reviews (26)
Juliette Steward
Dec 28, 2021
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Lovie R.
Dec 21, 2021
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Kim G.
Dec 06, 2021
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As a Realtor for over 20 years Calloway ALWAYS gets the "Best Customer Service Award"!!!! They came out immediately, assessed the problem and temporarily fixed it until my Home Warranty approved it!! A week later it was permanently resolved!!! The technicians go above & beyond to do it right!
Thanks, Calloway A/C for being true blue!!!
KI'm Giveans
Thanks, Calloway A/C for being true blue!!!
KI'm Giveans
Keith Blossom
Dec 03, 2021
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Lawless
Oct 17, 2021
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Joseph Fay
Oct 15, 2021
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Jen G.
Sep 23, 2021
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Lashell Brumfield
Sep 21, 2021
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Carrie C.
Sep 14, 2021
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Mary Winn
Aug 24, 2021
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Mary Sheriff
Aug 17, 2021
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Lauren H.
Jul 30, 2021
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They came about a month and a half ago top replace a furnace. They recommended some fixes to my AC. I have had consistent issues with it since they came to fix it (I didn't have issues before they fixed it -- but they said these fixes would "improve" its functioning). Now, only a couple months later, the AC has stopped working.
Rhonda D.
Apr 30, 2021
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I had to have my compressor replaced and my initial visit from Ryan R was great. He came out the same day and were friendly. All of the people from Calloway were friendly and customer service oriented. My follow up appointment was scheduled when I requested it and I was working from home, they didn't distract my zoom calls, installed, let me know how to complete my warranty paperwork and were very friendly. Thank you Matthew and Brian for your friendly and prompt service.
Jake S.
Feb 27, 2021
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I found Calloway after buying in New Orleans (while living on the West Coast) and trying to get everything squared away for my move. Another company I tried to work with kept promising a technician over a three day period and then never showed. I called Calloway (during the weekend no less) and Ryan came out before the end of the day.
Fast-forward to February and I just had them out for my regular service and to check on my heat output. I had the same wonderful experience, again with Ryan, of him working with me to explain all tasks he had completed and walking me through things on my unit I
Fast-forward to February and I just had them out for my regular service and to check on my heat output. I had the same wonderful experience, again with Ryan, of him working with me to explain all tasks he had completed and walking me through things on my unit I
Gus E.
Jan 27, 2021
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We had a water heater we needed replaced. They were responsive to phone calls, they showed up on time wearing masks, they were polite and got to work right away and for the value they provided, they were very reasonably priced. In fact, they were a significantly better deal than Mr. Rooter (rooter was a total rip). I would recommend Calloway & Sons. Ryan was a solid guy. If I was going to give one area for improvement, the technicians could have taken a minute or two to clean up some of the dirt smudges left in the bath-- not a big deal but that's why they are 4 instead of 5.
Rachel M.
Dec 03, 2020
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Calloway and Sons showed up within 10 minutes of me calling (after the original plumber I had called failed to show.) Ryan was professional, courteous and provided me with a couple different options depending on what my budget could handle. We decided to get a new water heater which they installed the first thing the next day. Could not have asked for better service.
Nicole D.
Oct 14, 2020
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Within a day of my initial inquiry, they had a team out to help look into my A/C issues. Being a first time homeowner, I admittedly don't know (what I don't know) and they were EXTREMELY professional and walked me through everything they were looking into and explained their findings. The whole experience put me very much at ease and there was no doubt that they deserve my business going forward!
Joshuaspappi
Oct 11, 2020
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Jeffrey P.
Oct 08, 2020
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If I could give them more stars I would!!! Left them a message the night before around 7p that my A/C was out...messaged me that night and called me by 8a the next morning and technician Dejuan was at my door by 830a....just OUTSTANDING. He had the issue traced down and my a/c back on in no time!! Calloway and Sons just became my "go to" for all my A/C & Heating issues!!! As a realtor they're going to get some referral biz as well!!!!!!!
L. L.
Sep 13, 2020
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Ryan R. and Co did an exceptional job! He was informative and provided pictures with explanations on what was wrong and what it should look like. I never felt they were doing something that wasn't necessary. They both were following safety protocol in regards to COVID19 and were very personable. I'm very satisfied with the service today which helped me make the decision to sign up for the annual "membership." Thanks for coming out so quick, last minute, on a Sunday before a hurricane!!!
Jacob L.
Sep 04, 2020
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JohnMichael T.
Jul 13, 2020
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A/c went out on the hottest day of the year. Ari showed up, told me bad news that i need a new a/c, but the good news is he said he was going to get it done. I went and grab the new unit arrived back at my house and got the old unit and an installed the new unit in less than 4 hrs he was done at 930. Thank you Ari!
Burnell W.
May 15, 2020
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Ryan is awesome! I contacted Calloway & Sons this morning around 7am cause my mother's AC system stopped working. I received a quick response that they would be able to put us on the schedule for the same day. Shortly following I received a call from Ryan that he was on the way. He diagnosed our issue and placed parts on order for the same day. My mother is elderly and I was extremely concerned that she would spend the weekend without air. But Ryan saved the day. I will definitely use them again. He also talked me into purchasing their Calloway Comfort Club yearly service program.
Forrest D.
Dec 04, 2019
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UPDATE Nov 2019: The system performed without problem until November when I first tried to turn on the heating system one cold day. I found the system was tripping my circuit breaker in my electric panel.
Their tech came out and said the breaker wasn't the proper rating for the new system and some wiring in the attic would also have to be changed.
When I was ready for them to come out, I texted them and they replied with a text saying they'd be out between 4 - 6 p.m. the next day. Only, their tech, R---n, without even confirming that anyone was home, came out much earlier (a little
Their tech came out and said the breaker wasn't the proper rating for the new system and some wiring in the attic would also have to be changed.
When I was ready for them to come out, I texted them and they replied with a text saying they'd be out between 4 - 6 p.m. the next day. Only, their tech, R---n, without even confirming that anyone was home, came out much earlier (a little
Paul G.
Mar 06, 2019
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An inspection revealed a lack of clearance between one of the furnace exhausts and the wood sub roof. Joshua came out the same day and verified the issue and sent a report to their office for a quote. I gave him a verbal go ahead so he left to obtain the needed parts to alleviate the issue.
Received the quote via email and called the office to confirm approval to do the job. Josh called and he said he could still get it done that day. He was back within an hour and explained what caused the problem and how he would rectify it.
It was completed within an hour at the quoted price which was a
Received the quote via email and called the office to confirm approval to do the job. Josh called and he said he could still get it done that day. He was back within an hour and explained what caused the problem and how he would rectify it.
It was completed within an hour at the quoted price which was a
Sheri C.
Jul 23, 2018
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Came home from work and noticed the fan wasn't moving on my outside unit. Oof. Called Calloway and they had someone here within the hour. Dominic L - he was the technician. Fortunately, it was just a loose fuse. However, I was sure scared it was going to be a $500 job!
He fixed the fuse and gave me the maintenance plan information. Their plan looks better than others I've seen, mostly because they allow for monthly payment rather than the lump sum for the annual/2-3 year contracts. This was useful and i will probably enroll, since they also come out and do 2 visits a year to service
He fixed the fuse and gave me the maintenance plan information. Their plan looks better than others I've seen, mostly because they allow for monthly payment rather than the lump sum for the annual/2-3 year contracts. This was useful and i will probably enroll, since they also come out and do 2 visits a year to service
