General Air & Plumbing

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Fabulous service always…. Reasonable and fair rates. Responsive to your needs. Gus M is the BEST…. Goes above and beyond!
Customer for 4 years!
Services: HVAC repair, AC repair, AC maintenance

The A/C technician Gus M. was very professional and thorough. I couldn’t be happier with the service.
Service: AC maintenance

Critical: Professionalism, Quality
Tell your employees not to honk at people as soon as the light turns green van number 182

Talked to Bill the owner for replacing my 16yr old existing A/C's Compressor and Air Handler, after having a total failure of the compressor. The next day he sent out Adolfo and Jesus, who were great to work with and for being very knowledgeable and efficient. Couldn't ask for a better experience and the price was well within boundaries and came with an excellent warranty as well.

Gus came to the house on time and proceeded to troubleshoot an air conditioner electrical surge issue. Required replacing an internal fuse and the WiFi thermostat. After the fix, Gus checked the pressure and left the house with the air conditioner working great. Gus was professional, personable and thorough. I would recommend General Air and Plumbing.

This company has been good to me for 24 years. They are almost always within the time window, they call when on the way. Guys are polite and professional. Work is good. Prices are good. I have used their plumbing services too and happy with that also. They don't try and sell you a new system every time they show up. I don't bother to call anyone else

Today was our first time using this company for general AC check. Our service tech Ed called 30 minutes ahead and arrived at the beginning of our service time window. He was extremely well mannered and got right down to business. He filled me in on the details, did NOT try to oversell me, and charged me what I was quoted (always great!). He also cleaned everything up and made sure I understood our AC system. He even gave me a paintbrush trick for changing filters!!! I’m looking forward to seeing Ed in the fall for the 6th month check!

We had General Air & Plumbing install a new a/c unit in our house before we moved in back in Nov. 2017. I can't recommend them highly enough. The price was competitive, they were prompt, courteous, and took good care of us as customers. Fast forward to today's service call from Gus. We discovered a leak in our garage the other day and thought it was from the a/c drain line that goes from the garage to the outside. Gus arrived early and was extremely helpful and courteous in helping me troubleshoot where the leak was and what steps needed to be done next. He got up in the attic and determined the

Chris was very personable and more than professional; he did a thorough job of completing the air conditioning maintenance and offered suggestions regarding maintenance between professional visits. He reconstructed the filter frame and left us additional filter material to change at a later date. We appreciated his expertise and his attention to detail!

Excellent service with Chris. Wore booties, was thorough and polite. Did an excellent job. No mess to clean up afterwards except a few bits of fluff from the attic. Very careful carrying his ladder around. Hope he comes every time when our service is due.