R A Heating & Air Conditioning

I have used them at my old home through a home warranty and they did a fine job. This time I called because we didn't have heat at our new home and it was supposed to drop to 9ﾟ that night. They wanted to charge an extra $50 to come out after 5 PM(mind you I called right at 4:45pm when I discovered no heat) plus extra 10% service charge for any parts needed. This just tells me they don't care about clients especially in a dire time when you have kids and no heat in your home. I used a local guy instead who did a fantastic job and didn't charge any extra!

Always good to work with and fair. They have a philosophy of business relationship that's hard to find these days

Positive: Professionalism, Punctuality
I called yesterday and Tony came today and fixed us up. Very professional and courteous. Fair prices and prompt service a++
Service: AC repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They were so nice to work with. They got here when they said they would and kept the mess to a very minimum. Very professional and I would highly recommend them.
Services: AC installation, Heating system installation

These guys have been providing service above & beyond for my home for 21 yrs.
This month when my old furnace finally needed to retired, i called and RA literally had me diagnosed, and had a brand new furnace installed in less than 24 hrs! And for $600 less than the lowest bid I'd received elsewhere.
Always friendly and fast service.
A customer for life 😉😊

RA Heating & Air Conditioning is one impressive company. The owner Connie is very informative! She helped me in a crunch time of needing a new air filtration system called the i-Wave before we had family stay over for my son's 1st birthday. Because of covid we wanted our house and air completely cleaned and fresh! This product not only helps reduce dust, but also gets rid of 99.4% of coronavirus germs that could be in house! It does a lot more which she helped me understand, but this was all I needed to hear and I asked how soon she could squeeze us in. She worked around our schedule and made sure

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
RA Heating has done maintenance on our furnace and air conditioning plus just installed new ones. They also did Just converted our heating system from propane to natural gas. They are knowledgable, professional, timely, courteous and fairly priced. Highly recommend them.
Services: AC installation, HVAC maintenance, Heating system installation, Heating maintenance

On the coldest day if the winter (of course)
My furnace decided to act up.
I called R A because I have always heard good things about them.
The were obviously busy but had a small hole in the schedule that they could get a guy out to me.
He showed up right on time, was a great guy and knew exactly what he was doing.
He fixed a problem in 15 minutes that had been wrong for the life of the furnace... a problem many others over the years had missed.
Great job!!!

We woke up on the coldest day of the season thus far to realize that our 22 year old furnace was no longer functioning properly. It was 58 degrees inside and no heat would blow. We were in a panic thinking that the whole thing would need replacing. We called RA Heating at 7:30 am and they had someone out same day between 12-2pm. After the service person arrived and checked it out, he called to let me know what he thought the problem was and to get permission to authorize purchase of parts. About an hour later he called to say that everything was fixed and functioning properly. By the time

Had to use this company because they are a preferred provider for UHP insurance. They came out twice and did not fix our furnace and said that the original install was faulty and that would have to be corrected as an out of pocket expense. Once that was taken care and the problem persisted they did not show up on time for the third visit and we told not to bother and we called someone else. The service guys were professional and courteous but when we called the office we got attitude.

It went so well, I can't say it enough. This company is incredible. They were suggested by a friend and I am very impressed. They made great suggestions so we could properly zone heat our home. They are trustworthy, kind, knowledgeable and hard working. There were many questions we had and they took us through the entire process and made it easy for us. We are thankful to the entire team, from Julie to Ryan, Jeremy and everyone in between. They are the best and I would trust them to do exactly what you need at a fair price. Great team.

I started off with a different HVAC company when I moved to Madison, WI but quickly found them lacking and switched to R A Heating -- the difference was immediately and abundantly clear; they found and fixed serious mistakes made in the past and fully checked and cleaned my system, all for a reasonable price. When a mold disaster struck later, and there were some last minute scheduling changes, they promptly turned on a dime and handled their part of the process and then some, much to my great relief. It happened that the mold contaminated the furnace lining of my 20+ year old furnace, which

Poor communications and bad customer service! We had to call twice before getting a call back to set up an appointment for a furnace repair. The quoted price was very high but they were highly recommended so we approved it. The tech came out and said we needed a part. Since the unit was old, he said he would have to look for a replacement and let me know. We had the next appointment with them setup for a week later. The day of the second appointment we still had not heard if they had a replacement part or not. He shows up at 10 AM for the appointment with no part. Luckily, we were able to fix that

We decided to replace both our air conditioner and furnace as they were our originals, 32 years old, and we are going to be selling the house within a year or so. After asking for a quote from the company who has serviced us all 32 years, we decided to get a second opinion. Ryan from RA came out to give us an estimate. He was knowledgeable, friendly, and was super quick to email the estimate, even going in on Thanksgiving to get it done (after telling him that was totally unnecessary)! In fact, he was SO quick we had to call our first company after not hearing back from them for 2 weeks to say

**THIS IS A BIT LENGHTY BUT WORTH THE READ**

I would never recommend R A Heating & Air Conditioning to anyone that wants to work with an honest and customer friendly company. I had an urgent situation with my furnace. I called their company because it was the last one to service the unit and explained the exact situation, not knowing if I needed a plumber to solve the issue or a heating and cooling company. The girl on the phone said they would come out and they would take care of that type of problem. The tech came out and was here long enough to take a look at the issue and said there