MyNewFloor.com is the premier flooring company in the Carolina's. Founded in Charlotte, NC, by a talented, design savvy professional. Our staff has a combined 25 years of experience in designing and installing a variety of flooring products. Our company is built on the principles of honesty, quality, craftsmanship, and a sincere effort to provide 100% customer satisfaction!

Rest assured that only professional, knowledgeable and experienced installers will be completing the projects at your residence or commercial building. If within 3 days of placing your order you receive a lower price for the same exact product and installation service, MyNewFloor.com will happily refund the difference.

Within 30 days from your flooring installation if you're not 100% satisfied with your new Innovative flooring we'll happily give you a replacement flooring of equal or less value. We have total confidence in our team of installers. However, if you ever have installation-related issues with your Innovative flooring, we'll make it right at our expense.

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Financing Report

Interest at the rate of 29.99% will be charged to your account from the date of purchase if the promotional purchase is not paid in full within the 12 months period. To avoid late fees, you must make your Total Minimum Monthly Payments by the due date each month. These Minimum Monthly Payments may or may not pay off the promotional purchase before the end of the promotional period.

Carpet Report

Think about that moment when you stretch out on the floor to play a game with your kids and feel the softness cushioning every move. And think about the first steps of a newborn and the cushion that awaits the inevitable fall. And think about the beauty of a pattern or a texture or a color providing you a foundation for all of your day's activities.

Hardwood Report

Hardwood flooring is a prized possession of anyone who has already taken the plunge and had it installed in their own home. The luxurious and timeless appearance offers a warm welcoming to all houseguests. Variety of options: The appearance of your own hardwood flooring can be changed by several different factors.

Laminate Report

When you're looking for a floor covering that has it all, you may not have to look any further than laminate flooring. It can meet your need for stunning good looks, while also offering dependability in functionality, durability, and life span. With appearances that mimic all natural flooring materials, matching your decor will be no problem, and you'll greatly appreciate the durability in your active household.

Reviews (12)

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Mateus Barbosa

Dec 28, 2021

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MyNewFloor did a fantastic job with our flooring needs from start to finish! Carlo was knowledgeable and informative as we selected the exact LVP we needed for our Home. He was always easy to reach and answered questions right away. He worked hard to move up our installation date to meet our deadlines! And Thomaz and the rest of the installation team were professional, thorough, and precise with every step of the installation process. They took excellent care in moving furniture and handling the removal of our old hardwood, and installing our new before flooring!

Troy Cooper

Dec 23, 2021

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We have been so happy with the service we’ve received from My New Floor and would not hesitate to recommend them to anyone. Exceptional personal service, and they stand behind their work. We have had them work on two homes and would hire them again.

R. Medov

Dec 07, 2021

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Mynewfloor.com was quick, efficient, and had great communication. After shopping around got over a year to match the flooring I had already downstairs, the team was able to find a similar option that looks great. I am so glad I went with them. The pricing was up front and they offer a 12 month no interest financing option. The team arrived on time, moved our furniture, completed the work thoroughly and quickly and moved the furniture back all in one day. The team followed up and was great. Would definitely recommend!

Sem Wallace

Nov 02, 2021

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We had install at our home Sept 9th - 10th, 2021. Professional estimate, professional with picking out the flooring. However, the professionalism stopped there. We were home for the entire install. They installed it in one 10-11 hour day. Normally that would be great, but the communication throughout the install was horrible.
We were told we would get primed shoe molding, we did not. There were areas where there were problems. However, they didn't advise us of this at all. We found out when we were looking at the flooring at the end of the day.
There was damage to one of our furniture pieces

M. S. W.

Oct 29, 2021

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This company does not take responsibility for their mistakes when there is legitimate cause for complaint. In addition, they ensure they solicit positive reviews to counteract the impact of the negative ones. (Some of the people aren't even based in the US) They didn't prove trustworthy in their work or ethics. There are better places that you can spend your hard earned money.

Aaron Dawson

Oct 25, 2021

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My experience was great! The estimate was immediately available, Carlo helped me choose the perfect carpet and was so patient with all my questions. The install team was on time and done faster than I could believe. I will absolutely hire them back when I have more projects to complete!

Amanda Young

Oct 19, 2021

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Excellent job! Alex and the rest of the crew did a fantastic job from pulling up the old carpet to installing our new hardwood. They were punctual, friendly, and Knowledge.

Katie Tidwell

Oct 15, 2021

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We just LOVE our new floors! Carlo was very knowledgeable and helped us get the right floor for our usage. The installers were on time and worked diligently to complete the job in 1 day. Couldn't be happier! ❤

Michael Luke

Sep 30, 2021

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Using MyNewFloor.com was a great experience for me from the start with Carlo, the estimator, Richard, the Project Manager, to Thomas and John the installers!
Thomas and John did an OUTSTANDING job with the installation. They arrived on time and were finished with 2 bedrooms and 2 walk-in closets by 5! They were EXTREMELY professional, courteous, conscious of cleanliness, and great installers—can’t ask for much more!
I would highly recommend this group for engineered, wood floor installation. I am very pleased.

Taylor Peter

Aug 18, 2021

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We loved working with this company. Carlo came out for the initial estimate and from that moment on we knew we wanted them to do the job. The people are professional, timely and great at communication. Rich has been a great project manager and made it easy for us to know each step in the process and what we need to be prepared for. Prices are extremely affordable and reasonable for the amazing work their team does. We had carpet taken out and hardwoods installed to match our current hardwood floors. Gus was timely and helpful on the drop off of the materials and for our final sign off. They paid

Crystal S.

Jun 12, 2020

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Installed lvp for us recently. Good experience dealing with owners and installers. The installers were timely and professional. No mess left behind and no damage to appliances either.

Michelle S.

Feb 22, 2020

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I just had our second great experience here. We stopped 3 months ago looking for a carpet for the upstairs of our home. Carlo was great guiding us through all the options, the installation went very smooth and the gentleman that installed was extremely professional. We've sent numerous people there over the last few months and will continue to do so. We recently purchased a new house in need of new hardwood floors, once again MyNewFloor was promptly and competitive with their rates, their professionalism is second to none. We highly recommend MyNewFloor to anyone!