Alpine Plumbing

I will never use their service. Might I add the plumbers are courteous and kind. Unfortunately they couldn’t fix my leak issue. There were called twice to figure this out and I’m still having a leak in my toilet and having to use another plumbing company. They made sure to charge me on time but were not bothered if my issue was resolved.
I wouldn’t recommend them for your plumping needs.

Alpine Plumbing was the contractor for our new house built in 2017. Two months ago (summer 2020) we had a leak in our basement. The valve that controls the flow from the main water line had cracked, and the crack was below the shutoff valve so we couldn't shutoff the leak. This is a thick solid brass piece and we were very surprised to see that it cracked. The plumber that came out to fix it (not Alpine as we did not know who did our plumbing at the time) said the crack occurred because it was tightened too much. This is a house 2.5 years old and we had a leak in our basement because of a bad install

Called Alpine back in Feb 2017 because I wasn’t getting enough hot water. Was told I needed a new hot water heater, to the tune of around $1700. When I called back a few weeks later and explained that this didn’t fix the problem, I basically got the cold shoulder, no attempt to correct or address the issue.
Several months later, I had an issue with mold in the utility room. Upon investigating, my husband and I found that one of the HVAC drain hoses was up against the wall, nowhere near the floor drain, causing condensate to run under the wall. I can’t prove that their installer moved it

Get a quote up front. was not expecting a $50 "trip charge." Don't you need to make the trip in order to do the work?

Positive: Professionalism, Punctuality, Quality, Responsiveness
I had a great experience. They were able to schedule me in within 24 hours and even recommended a better water heater than I had. They showed up on time, and were very professional while at my house. Answered all my questions and even provided some tips and suggestions. I will definitely be using them again
Service: Boiler repair

They need to double check there work before they leave to make sure what they were hired for is fixed, and that it is working before they leave. This was not done, and I would never recommend this company. Terrible experience. I was not impressed at all... Poor!! One star is to many.

$126 for a house call to tell me they can't fix the problem because they can't find where the sewer pump is located. And they couldn't call the contractor who installed it but gave their number to me. Talk about lazy...
The next day I contracted another company and he verified that the sewer pump is located right outside the patio back door in plain site. Obviously the service tech didn't want to do the job and lied to his supervisor about not being able to find the sewer pump.

Friend had a Christmas Day Emergency so we called the 24/7 Emergency number and never received a phone call back! Not sure why you have 24/7 Emergency service coming from a guy in the trades that also carries a company Emergency phone and always answers the phone. Finally got a call back 3 days later after I already fixed the problem for her. Unreliable service!

I have hired Alpine Plumbing on a few occasions and referred them to real estate clients of mine as well. I find them to be dependable, courteous, knowledgeable and speedy! On a price comparison level, they are about par with service calls, but for a special project I had, they were about 25% less than 2 other quotes. They did an excellent job and cleaned up after themselves!