Houndstooth is considered an essential business as we assist in fighting against the spread of viruses and germs through cleaning, sanitizing and disinfecting carpet, upholstery and duct work. Buckhead residents know that espresso coffee stains, unlike espresso itself, does not impress their friends.
Doravillians have their own version of spaghetti junction (on their carpets). Stone Mountaineers know we won't take their business for granite. Grant Parkers don't want people wondering if Willi B left a parting gift on their rug. One more crack about their carpets smelling like the Horse Park and folks in Conyers will move into that monastery to enjoy the concrete floors.
Our competition may ask, but we know "Whar's Loganville." Receiving enough excitement from Six Flags, Austellians know we won't take them for a ride. While the music plays, Sandy Springsters can add to the hubbub at Chastain Park by referring us to the other Springsters. Woodstocklanders are sick of cracks about how their carpet looks like the aftermath of the other Woodstock.
Doravillians have their own version of spaghetti junction (on their carpets). Stone Mountaineers know we won't take their business for granite. Grant Parkers don't want people wondering if Willi B left a parting gift on their rug. One more crack about their carpets smelling like the Horse Park and folks in Conyers will move into that monastery to enjoy the concrete floors.
Our competition may ask, but we know "Whar's Loganville." Receiving enough excitement from Six Flags, Austellians know we won't take them for a ride. While the music plays, Sandy Springsters can add to the hubbub at Chastain Park by referring us to the other Springsters. Woodstocklanders are sick of cracks about how their carpet looks like the aftermath of the other Woodstock.
Services
Houndstooth does all of the above at no additional cost! To quote the IICRC manual: "High Performance Hot Water Extraction (Steam) is generally considered to be the ONLY system of corrective or restorative cleaning." When you call Houndstooth Atlanta carpet cleaning, you're calling for Atlanta carpet cleaning professionals, not salesmen.
Water-based cleaning: Most everyday fabrics are cleaned by this method this process provides the best results for heavily soiled furniture. Dry Cleaning: Fine fabrics and occasional pieces are usually cleaned by this process. Water sensitive fabrics, those with potential dye and shrinking issues, must be dry cleaned.
Broken glass debris from Ernest T. Bass' visit. Clara and Aunt Bea had a pickle throwing scuffle on the dining room carpet. Remember when Goober put that car together on the carpet in the sheriff's office? Otis lost his lunch when he got dizzy reaching for the key. Barney needs to get his place spruced up before his big bottle-of-pop, TV watching date with Thelma Lou.
When it comes to soiled carpet, the Beatles simply cannot Let it Be. Paul wishes his dog would Do it in the Road, as opposed to on his carpet. George feels that if something isn't done soon, he might see Little Piggies crawling in the dirt of the rugs in his flat. John knows that we're the only ones who can remove the Goo Goo Ga Joob from his carpet.
Tinker recommended us to Evers who passed it along to Chance. Joe DiMaggio's Mr. Coffee machine leaked onto his trophy room carpet. Ozzie Smith finds his carpet too slick for cartwheels. After his brother Daffy "slud" on his kitchen carpet, Dizzy Dean decided it was time to act. Yogi Bear spilled egg salad from a pilfered "picinic" basket, and., oh, sorry, wrong Yogi.
Reviews (18)
A. E.
May 17, 2021
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I hired Houndstooth Carpet to come out and clean my upholstery and carpet. The upholstery was not cleaned to my satisfaction and they agreed to a $100 refund. The technician that serviced my home put two holes in my wall. I was only notified of one hole in my hole while he was onsite. I called Houndstooth to express my displeasure with the service provided. I've used Houndstooth since 2005 and have never experienced an issue. They offered to repair the holes in my wall but ONLY if the technician came to my home the first time was allowed to do it. Based on the quality provided by this technician
Mary Ann W.
Jun 01, 2020
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The carpet guy did a great job on the carpet, and he was very professional with his customer service skills. He was on time, but they don't call the night before or when they're on their way. He poured the dirty stuff from the machine in our yard.... that was so nasty. And PLEASE do not pay with check because they're just now cashing it, after 3 weeks. I called and talked to the owner after the first week, he primrosed he'd take care of it and he didn't. And they don't have a credit card/debt card machine. They still write it out on carbon copy and give you a copy
Dj S.
Jul 06, 2019
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Do not use this company. Our realtor suggested them, so unfortunately we took their word and didn't check reviews.
He was supposed to be at my home between 12-3p, didn't show up until after 4p. I cannot even tell that the carpets where cleaned, other than them being soaking wet. They were finished with five large rooms, two hallways and a staircase within 2 hours.
They banged the machine against a corner in my home and busted the wall. They did not have the decency to tell me about it.
They dumped the dirty water and pet hair into our front yard in two spots. One right in my lawn
He was supposed to be at my home between 12-3p, didn't show up until after 4p. I cannot even tell that the carpets where cleaned, other than them being soaking wet. They were finished with five large rooms, two hallways and a staircase within 2 hours.
They banged the machine against a corner in my home and busted the wall. They did not have the decency to tell me about it.
They dumped the dirty water and pet hair into our front yard in two spots. One right in my lawn
Annie M.
Jun 19, 2019
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I want to start this review by saying once I requested a refund the company did offer to come back out and clean my carpets again with their outdated equipment. Obviously, based on the quality of their work the first time, I declined. They stated I would only be able to get half of my money back. They were generous with the attitude though.
I hired this company to clean and repair my carpets prior to a move out inspection. They brought old, outdated equipment with them. There was no, and I mean NO noticeable difference after they were finished shampooing the carpets. I also paid to have patches
I hired this company to clean and repair my carpets prior to a move out inspection. They brought old, outdated equipment with them. There was no, and I mean NO noticeable difference after they were finished shampooing the carpets. I also paid to have patches
Lamonte W.
Feb 16, 2019
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Bonita Mathis-Porter
Feb 02, 2019
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I scheduled a carpet cleaning with this company,the technician was late arrive,I hand moved all the furniture so he would have enough time to work on the litely dirty carpet.He was here for 30 minutes at most to clean Berber carpet in three areas including stairs and two bedrooms with pile carpeting.The Floor look as they did before he arrived and… very wet after running the furnace and fans from 10am-it is after 10pm.This guy did no scrubbing on the stairs or entrance.This is the worst job I have ever had done in 25 years.Planning on stopping payment tomorrow.
Dwain B.
Aug 18, 2018
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I honestly don't know where to began with this horrible company. They contract all of the work out to begin with. My first technician told me he would be at my home between 12pm and 4pm on Wednesday. He arrived at 6:15pm drunk and told me he had a flat tire. Then he told me he didn't feel like doing the job. So the next day I spoke with Earl the manager he apologize and said he would send some out on Friday because he didn't have anyone that Thursday. So on Friday my technician arrived at 2:40pm. He was a older gentleman that looked a transient. But he was courteous and came inside
Jessica H.
Aug 15, 2018
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The worst experience ever! They don't even have a team of cleaners they have guys in dirty clothes, with non professional cleaning equipment thrown in the back of a beat up pick up truck and they want to use your bath tub to toss the dirty water. Looks like they contract jobs out to random guys with steam cleaners.
The first two guys I wouldn't let in my home they were so sketchy. Had my husband call to dispatch a real carpet van cleaners (professional one) said they didn't have one available.
I wasn't home when the 2nd team arrived. Horrible cleaning forgot half of bedroom
The first two guys I wouldn't let in my home they were so sketchy. Had my husband call to dispatch a real carpet van cleaners (professional one) said they didn't have one available.
I wasn't home when the 2nd team arrived. Horrible cleaning forgot half of bedroom
Beth B.
Aug 12, 2018
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I have only myself to blame for my experience today with Houndstooth. I've used them off and on over the years and today was the final nail in the coffin. The office staff have always been courteous and professional, but the subcontractors who do the work ruin the company for them. It's my understanding the subs only get half the fee, so it's no surprise they don't take the appointments seriously. I have lucked up with a few technicians who show up when they're supposed to and don't try to hit me up for an extra charge to pre-treat stains. I had an appointment
Lindsey R.
Jul 10, 2018
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Terrible, terrible company! PLEASE READ. We scheduled an appointment WEEKS in advance to avoid any problems because we have a time frame to put our house on the market. Our appointment time was anywhere from 4-8. We took off early from work and were here well before 4 just to make sure we were here in time.
We get a call from the carpet cleaner at 4:18 that we did not answer because we don't have the phone attached to us 24/7. We called back at 4:45 only to be told by the salesman that WE, THE CUSTOMERS should have called and confirmed the appointment so he is no longer quote: "30 minutes
We get a call from the carpet cleaner at 4:18 that we did not answer because we don't have the phone attached to us 24/7. We called back at 4:45 only to be told by the salesman that WE, THE CUSTOMERS should have called and confirmed the appointment so he is no longer quote: "30 minutes
Brenda B.
Nov 12, 2017
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I used them a few months ago. I was surprised when the person who showed up was from a different company. He did just an OK job on cleaning the carpets. I had to pay extra for spot cleaning. Part of what I asked for was a quote on carpet stretching. When I made the appointment with Houndstooth they said they could give me a quote. In fact, it's the reason I called them -they advertised that they did carpet stretching in a mailer in Valu-Pak.
The person who showed up wasn't entirely thrilled with the request, acted like he didn't want to do it and quoted a ridiculous price. To
The person who showed up wasn't entirely thrilled with the request, acted like he didn't want to do it and quoted a ridiculous price. To
Rebecca A.
Nov 06, 2016
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This is a place that subs out all of their work, which results in a lower price than other places. Josh was our tech and he did a thorough job on the duct cleaning. He was friendly and took his job seriously. Told us we wouldn't need it serviced again for at least two years - I appreciate the honesty! While he was there he gave us an estimate on cleaning our MONSTER of a sectional couch, $80 and he took care of it that day. He was proud of his work as he walked me around showing me what he did and pointing out any observations he had.
Rian T.
Aug 05, 2016
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These guys are horrible. As other reviewers have stated their work is average at best. I had actually planned on having them come out and do a pet stain removal just because it was cheap, but the guys never showed up for the appointment because even though someone was at the house waiting on them they weren't able to get through to me over the phone (while I was at work) and decided they didn't need to come out. I called to get some help and their response was sorry but we didn't waste your time and it will be 3 days before someone can come out. Didn't even care that they wasted
Cindy N.
Feb 04, 2015
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I've previously only used ZeroRez, however, in an attempt to save some money I, against my best judgment, decided to give Houndstooth a try. Making the appointment was easy enough. The guys arrived in a black unmarked SUV, which was not necessarily surprising because Houndstooth uses independent contractors but, I ONLY knew this based upon a review from another Yelper.
The lead technician asked me to show him around the house and confirmed the price. He told me most carpet companies charged for additional services, but if I just gave him a good tip, he'd make sure he got all the stains
The lead technician asked me to show him around the house and confirmed the price. He told me most carpet companies charged for additional services, but if I just gave him a good tip, he'd make sure he got all the stains
Ebony S.
Jan 24, 2015
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So I got some work done to my house and needed my hardwood floors cleaned as well as my carpet upstairs. It seems as if this company only has contractors that work for them. So the people they send out to your house are not actual employees of the company. They sent someone out the first time. The guy said he couldn't clean hardwood floors. So I called the company to have someone else sent to clean my hardwood floors. Took off work to be home. The second guy showed up in some rinky dink pick up. Looked shady. Also said he couldn't clean hard wood floors. I called the company again only
Antoinette P.
Mar 12, 2014
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I've been using houndstooth for 5 years and I've never encountered a problem. I like the fact that when they say the whole house that's exactly what they mean.I get my carpets clean twice a year and they really do an excellent job. They don't charge you for your stairs like most companies. Just understand they contract out different companies so the people who clean your carpet don't actually work for houndstooth. Will continue to give them my business.
Sheila Watts
Jul 01, 2013
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Far surpassed my expectations. I arranged to have my whole house cleaned and deodorized for an extremely low price. I wondered what to expect. I thought there would be some kind of hassle over the price. They honored their pricing and did a good job, even removing a couple of stains that I didn't expect to come up. My carpets look good, in time for the holidays.
Caitlin C.
Feb 14, 2013
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My friend decided to use Houndstooth for a small carpeted room, 20x20 that had acquired some stains. After cleaning, the room mildewed and smelled alarmingly bad. When she called to complain, a man stating he was the manager began to scream an yell at her, and called her an idiot.
They refused to let us speak with another manager, OR the owner, becoming shifty and secretive when we called to speak with someone else.
That carpet still smells horrid. Hopefully she can get it replaced soon before the mildew gifted to her by Houndstooth can take over her house.
They refused to let us speak with another manager, OR the owner, becoming shifty and secretive when we called to speak with someone else.
That carpet still smells horrid. Hopefully she can get it replaced soon before the mildew gifted to her by Houndstooth can take over her house.
