This is tricky, because if you visit enough carpet cleaners you'll see quite the disparity in pricing, so allow me to explain it to give better clarity. General carpet cleaning pricing involves either pricing by the square foot or pricing by the room. Pricing the square foot can add up and be rather expensive.
Then there's pricing by the room, which is a lot more transparent and affordable. TLC Carpet Care charges by the room. One thing to be careful of with really cheap deals on other websites is what they don't tell you what's included or what's not. This is where the bait and switch comes in. They may advertise a real low price but then say, Well, your closets are extra, and yes your hall is considered another room.
Oh, and yes, your stairs are also additional. Another trick they use is charging extra for pretreatment. This is absolutely unethical by all standards. If you see this coupon, run! Cheap cleaner coupons? Keep this in mind, we all have to make money to profit. The only way a cheap cleaner can make money is using the cheapest equipment, the cheapest chemicals which are the most toxic and by volume.
Then there's pricing by the room, which is a lot more transparent and affordable. TLC Carpet Care charges by the room. One thing to be careful of with really cheap deals on other websites is what they don't tell you what's included or what's not. This is where the bait and switch comes in. They may advertise a real low price but then say, Well, your closets are extra, and yes your hall is considered another room.
Oh, and yes, your stairs are also additional. Another trick they use is charging extra for pretreatment. This is absolutely unethical by all standards. If you see this coupon, run! Cheap cleaner coupons? Keep this in mind, we all have to make money to profit. The only way a cheap cleaner can make money is using the cheapest equipment, the cheapest chemicals which are the most toxic and by volume.
Services
Since is a by-referral company, I work for a select group of clients like you that truly care about their carpet and upholstery investment, as well as maintaining a safe and healthy living environment for their families. Since I rely on the referrals of my happy clients, I place high regard on the relationship with my clients and I do everything possible to guarantee they're pleased with my services.
This is a commonly asked question. I have had people say that they have not had their carpets cleaned in 10 years or more because they have relied on myths and misconceptions. The fact is that cleaning extends the life of your carpet and saves you the tremendous amount of money required to replace prematurely worn carpet.
I know that you can't always believe what a company says about itself or its service, and I don't want you to just take my word that I am the best. I can tend to be biased. But you certainly can believe what my clients have to say. At New Way I have over 2500 more-than-satisfied clients that would never allow any other carpet cleaning company in their home.
Volume - which means booking as many jobs as possible each day, get in and get out fast and hopefully complete all of the days bookings - if they show up on-time or show up at all; oh well they tried. Sales - hard sell as many extras as possible before angering the customer - if you don't buy into the extras they clean as fast as possible which will leave your carpets wet for days - maybe the next job will produce a high ticket price!
My name is Kyle Dillon and I'm the owner of TLC Carpet Care In Castle Rock Co and we've been serving the Castle Rock Co community since 2001. I've had the privilege of helping over thousands of your friends and neighbors in Castle Rock with Carpet Cleaning to get the most sparkling carpets and rugs they've ever seen.
Reviews (21)
Sarah S.
Oct 03, 2021
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I called and spoke to Kyle. He told me that he was finishing up at a job and asked if he could call me back in 15-30 minutes. He called back within the time frame quoted. I described our needs and asked for a cost. He provided one and was available to do the cleaning a couple of days later, and prior to the date I needed it done by, so that was great. He told me they would arrive between 10 and 11 am and it would take about 60-90 minutes.
Then the day of. Holy cow. The person who arrived (Joshua) acted like he did not want to be here at all. Basically, he told me "I'm with TLC Carpet
Then the day of. Holy cow. The person who arrived (Joshua) acted like he did not want to be here at all. Basically, he told me "I'm with TLC Carpet
Leslie King
Mar 31, 2021
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As a repeat customer, I can't say enough about Kyle and the TLC Carpet Care team. Not only does he do a fantastic job bringing our carpets back to life, he does so with kindness, professionalism and speed. We have a four year old who loves to paint and Kyle was able to remove the 'art' from our floor, we will continue to use Kyle for all of our cleaning needs.
Luke Glasscock
Feb 18, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Fantastic experience! TLC Carpet Care was able to get us in last minute for carpet cleaning prior to selling our home. They provided great, professional service. And they also provided tips on carpet maintenance for the future. Would easily hire again!
Service:Â Clean carpet
Fantastic experience! TLC Carpet Care was able to get us in last minute for carpet cleaning prior to selling our home. They provided great, professional service. And they also provided tips on carpet maintenance for the future. Would easily hire again!
Service:Â Clean carpet
Caitlin Pavlinek
Jan 24, 2021
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Cheryl Wolfson
Dec 06, 2020
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Cary Yocum
Oct 13, 2020
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Brad Shefsick
Sep 03, 2020
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Volkert Amy
Aug 20, 2020
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We’ve used TLC Carpet Care for a few years now and are highly satisfied. We have 3 dogs and a cat, and TLC’s cleaning and bio treatment is top notch. We recently had Kevin and Joshua clean for us. They were prompt, professional, and courteous. They did an excellent job cleaning and removing stains.
Lindsey Mcfarlane
May 17, 2020
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This service is amazing! I had a pet stain EMERGENCY first thing in the morning and Conor came before 8AM on a Saturday to take care of it for me. I have three small children, one of which is a few weeks old, so this meant the world to me. The service was quick, professional, and well done. I would give them 10 stars if I could. THANK YOU!!
Jim C.
May 11, 2020
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Kyle and his crew are always very professional and awesome. I have used them for 10 years and the price is always right and the service is always professional! Once or twice we needed them to come back because of something that got missed, and there's never any issue. They come back without any question and they fix it if it's not right the first time. I respect that very much in a company! I will keep using him for many years to come.
Jean Robotham
Nov 09, 2019
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I cannot say enough good things about TLC carpet care. After my frantic call for help (dog stains)I was reassured that they could help, and they scheduled for that very afternoon. Andrew was very professional, courteous and did an awesome job, explaining what he was doing and using as he worked. I couldn't believe that the stains were actually gone! I am letting all my friends know about them and recommend them without hesitation!
Sarah A.
Mar 08, 2019
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Dave H.
Jan 08, 2018
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Kathryn R.
May 01, 2017
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You are truly amazing. My daughter was pet sitting a very large dog, at the owners home, when the dog became ill and "exploded" all over the white carpet in the living room. The first carpet cleaning company I called came out and said they wouldn't even attempt to try and remove the stains. You came right away, and made the carpet look brand new. Thank you - I will be using your company from here on out!
Kris H.
Feb 21, 2017
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Rachel L.
Nov 18, 2016
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Bj E.
Mar 09, 2016
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2 days before closing on our new house we realized that it would be a whole lot easier to get our carpets cleaned before all the furniture got in, leaving us with a pretty narrow window to get things done. Kyle was able to get us worked into a perfect time slot that worked with our schedule.
Chase ended up being the one who did the actual cleaning, gave us a call when he was on his way and did an amazing job. He walked through the whole house with us first, took his time figuring out what areas might need some extra attention and got to work.
Not only was Chase super friendly, but he did
Chase ended up being the one who did the actual cleaning, gave us a call when he was on his way and did an amazing job. He walked through the whole house with us first, took his time figuring out what areas might need some extra attention and got to work.
Not only was Chase super friendly, but he did
Melinda B.
Nov 09, 2015
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Extremely pleased and would highly recommend! After reading the reviews I called TLC Carpets for a cleaning and was not disappointed. Chase did an amazing job. He was polite, professional and did a wonderful job on our carpets. Plus the cost was so reasonable. Will continue to use TLC and already recommended to several friends.
Kelly S.
Oct 26, 2015
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We had our carpets shampooed by TLC and Chase did an amazing job! He was very thorough and TOOK HIS TIME with our carpet. Most carpet shampooer representatives will rush through it so they can get as many jobs done in a day as possible (we've had some other companies like that) but TLC was not that way. Very professional and very personable. The total was even less than quoted! We will definitely be using them again. :)
Corey C.
Oct 03, 2015
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I made the mistake of having my yahoo friends over a week after buying a beautiful linen sofa from Restoration Hardware. At some point, someone spilled dulled red wine AND a dark Porter on my new sofa and light carpet. Chase from TLC came out the next day and got the stains out. I had him do the entire house and my carpet looks great!
They were SUPER friendly, did great work and they accept credit cards which made payment easy.
If I ever need carpet cleaning again I won't hesitate to call them. Really great work guys. Scheduling with the owner, Kyle, was also super easy. Very friendly
They were SUPER friendly, did great work and they accept credit cards which made payment easy.
If I ever need carpet cleaning again I won't hesitate to call them. Really great work guys. Scheduling with the owner, Kyle, was also super easy. Very friendly
Julie R.
Jul 31, 2015
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