We're a local, family-owned home and commercial cleaning service. We've been proudly serving Chicago's northwest suburbs (Elgin, St. Charles, and more) since 1994. We offer various services, including home cleaning (maid service), move-in cleaning, move-out cleaning, new and post construction cleaning, and commercial cleaning.
Our mission is to be the best possible cleaning service to our customers by employing a hardworking and dedicated staff. All of our employees are committed to upholding our high standards of excellence. We take our customers' satisfaction seriously. If we ever don't get it right, call us within 24 hours and receive a complimentary re-cleaning.
It all began in Bartlett, Illinois in 1994, with two sisters, four small children, and a desire to bring some extra income into their homes. Today, the sisters' partnership is stronger, the 4 children are independent college graduates and the cleaning staff has grown to more than a dozen employees.
Our mission is to be the best possible cleaning service to our customers by employing a hardworking and dedicated staff. All of our employees are committed to upholding our high standards of excellence. We take our customers' satisfaction seriously. If we ever don't get it right, call us within 24 hours and receive a complimentary re-cleaning.
It all began in Bartlett, Illinois in 1994, with two sisters, four small children, and a desire to bring some extra income into their homes. Today, the sisters' partnership is stronger, the 4 children are independent college graduates and the cleaning staff has grown to more than a dozen employees.
Services
Coming home to a clean house feels right. You know the feeling: the anxiety comes down, focus comes easier, you may even feel, dare we say it, relaxed. It's as if a weight has been lifted because you know that cleaning has been crossed off the to-do list. The question is, what do you do with this newfound time?
Starting off with a clean foundation (pun intended!) will make it easier to keep the house clean going forward. We offer move-in cleaning services in Elgin, St. Charles, Bartlett, Wheaton, Barrington, and surrounding areas. This includes the entire home and basement if you wish. Let us know if you have a task that isn't listed.
First impressions are everything. That's why realtors trust Tidy Place's attention to detail and experience when every showing matters. Let Tidy Places make your clients' homes always look their best with our Deep Cleaning service. Our firm has been working with Tidy Places for 2 years now. Before working with Tidy Places, we struggled to find quality and consistent service from a cleaning service.
Construction projects can make a mess. That's where Tidy Places comes in. After a job well done, we make the dust and dirt disappear. Construction companies and contractors use Tidy Place's deep cleaning service to ensure they leave every job site looking its best. Our construction cleaning includes both new and post-construction homes.
Reviews (23)
Matt B.
Aug 15, 2021
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Mixed feelings on this company. When we first hired them, our cleaning person was apparently the only one who lived in our town. She did a good job when she came, but we also got three or four last minute cancellations--sometimes twenty minutes before she was supposed to arrive, after my wife and I had spent time making the house ready for them.
I understand that things happen, but the company never made any attempts to remedy the situation. They wouldn't send a different cleaning person (presumably because of where we lived, though I don't know why they agreed to take us on in the first
I understand that things happen, but the company never made any attempts to remedy the situation. They wouldn't send a different cleaning person (presumably because of where we lived, though I don't know why they agreed to take us on in the first
Andrea Ferriola
Jul 03, 2021
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Laura D.
Jul 08, 2020
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I received a recommendation from a co-worker. Very pleasant to work with and schedule. Paulina showed up on time and ready to work. We asked for a deep clean as this is a rental property and renters moved out and we are trying to get it ready for sale. We left for 3 hours. Not sure what worked was accomplished while we were gone. Bathrooms were not touched, outside balcony was lightly cleaned, windows were not cleaned, kitchen cabinets and applicances were not cleaned. We did do a walk through and asked her to touch up some items. I spent 3 hours recleaning the next day. Pam did follow up with
Wanda E.
Apr 27, 2020
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4/27/2020
Pamela was given my name on Home Advisors & called me, don't use her. Very arrogant & disrespectful where I could hardly get a word in. I explained what "I" wanted..very limited considering the house would be vacant & had all carpets cleaned & house painted. She kept repeating things I had said no to already..I would try to speak but she wouldn't stop. This went on and on. Finally she gave a quote....it would take 10-12 hours with 2 people at $49 hour each. I tried to respond and again she kept interrupting till I finally just hung up on her.
UPDATE
Pamela was given my name on Home Advisors & called me, don't use her. Very arrogant & disrespectful where I could hardly get a word in. I explained what "I" wanted..very limited considering the house would be vacant & had all carpets cleaned & house painted. She kept repeating things I had said no to already..I would try to speak but she wouldn't stop. This went on and on. Finally she gave a quote....it would take 10-12 hours with 2 people at $49 hour each. I tried to respond and again she kept interrupting till I finally just hung up on her.
UPDATE
Donna P.
Mar 11, 2019
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Way too expensive for the service received. Albeit the ladies cleaned....well, let's just say that was about it. A "deep clean" showroom ready, not what we received. Charging $36/hour for a cleaning service - especially one who provides NO SUPPLIES OR EQUIPMENT, better be more than perfect. Well....it wasn't. Let's think about this....$36/hour...I thought that was what she charged....THEN it was $36/hour per cleaning lady. A talented tradesman would charge about $50/hour. A cleaning lady is not that. My bad for thinking that at that price my home would look magical
Wayne B.
Dec 14, 2018
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Honest, realistic expectations and an earnest effort to communicate are critical and necessary parts of any ongoing relationships my wife and I have with professionals who do work for us, from hair stylists to home cleaners.
Tidy Places has been coming to our home for some 18 months. The work Tidy Places crews have done to keep our home clean has been so consistent and good that we've never had the need for anyone to come back for retouching. That's blessing for us, especially with three hairy boy cats.
And, when we saw something we didn't like or had a question, Pam addressed
Tidy Places has been coming to our home for some 18 months. The work Tidy Places crews have done to keep our home clean has been so consistent and good that we've never had the need for anyone to come back for retouching. That's blessing for us, especially with three hairy boy cats.
And, when we saw something we didn't like or had a question, Pam addressed
Steven Hilsabeck
Nov 23, 2018
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We used Tidy Places for several months as we prepared to put our house on the market. TP also provided Move Out Cleaning and coordinated their work around the movers so both the move and the cleaning could be done the same day. The owner stopped by the house on the day of the Move Out to see how things were doing. We were impressed with the professionalism and work ethic of the workers and with the results. Thank you for your service the last few months.
Heather Porter
Oct 04, 2018
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Today, I had Tidy Places come to clean my home for the first time. First remark, WOW! I mean, seriously, I am incredibly impressed! I'm a pretty clean person to begin with, but I've been proven how much I'm slaking in cleaning. Tidy Places touched everything in my home!! And I mean that in a good way. I don't think one area was missed being clean. I even have hotel-like folded toilet paper. (It's all about the small details)
My dishes from my breakfast were all washed and drying, my floors are shining clean and even my bed skirt (which I had been meaning to fix) had been readjusted so it wasn
My dishes from my breakfast were all washed and drying, my floors are shining clean and even my bed skirt (which I had been meaning to fix) had been readjusted so it wasn
Mike F.
Sep 20, 2018
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Do not trust this company! Pam's crew scoured my brand new stainless steel appliances with something abrasive and left circular scratches on my fridge, range, and dishwasher. She tried to blame a family member, refused to take responsibility, and left me with no option other than court action. I never post negative reviews but she has forced this action. I will not allow Pam to try to repair her crew's errors until she admits it is their fault. Which she refuses to do. Mistakes are made, a reputable company owns up to them and works to repair them. At this point she is blaming
Kevin Roemer
May 16, 2018
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My family and I have been using Tidy Places for years and they are hands down the best i've ever worked with. They offer a professional and well trained staff with very flexible offerings to accommodate a wide range of needs.
No matter if you need them for a quick-clean or a multi-day pre-moving deep clean requiring multiple people. They have a professional, courteous, personable, and exceptionally we'll trained staff. We have used them in our home for the last 3 years with no issues. They are even dog friendly. I never have to worry about having a stranger in my home. They treat you like family
No matter if you need them for a quick-clean or a multi-day pre-moving deep clean requiring multiple people. They have a professional, courteous, personable, and exceptionally we'll trained staff. We have used them in our home for the last 3 years with no issues. They are even dog friendly. I never have to worry about having a stranger in my home. They treat you like family
Teri F.
Jan 20, 2018
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Recently, I have become disappointed with Tidy Places services. They have begun substituting cleaners without consistent, prior notification. Moreover, their standards for cleanliness have declined.
This week, however, their cleaner accidentally turned on stove gas while cleaning that created gas leak that lasted 7 hours before discovery. Nicor was called, and we were forced to evacuate house for four hours to air out.
No refund or action has been taken by Tidy Places to make this right.
Disappointing.
This week, however, their cleaner accidentally turned on stove gas while cleaning that created gas leak that lasted 7 hours before discovery. Nicor was called, and we were forced to evacuate house for four hours to air out.
No refund or action has been taken by Tidy Places to make this right.
Disappointing.
Kathi B.
Aug 02, 2017
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I scheduled a deep cleaning and was quoted $35.00 per hour. I was never informed of a coupon which there is one for &30.00 off. I was sent 3 girls and when they left after 10+ hours I inspected. Here are some observations: White doors not wiped around handles, soap dish in shower was not cleaned out. Residue from over cleaner all over my stove so I needed to redo that. Furniture not dusted fully. Stairs not thoroughly vacuumed. Streaks on glass and mirrors. French door glass going into office not cleaned. Not using again.
Robert D.
Sep 14, 2016
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This is a two part review, I first found Tidy Places for my wife as a Xmas gift, it took my wife about a year to call them to schedule a deep cleaning. Now my wife is a cleaning nut (loves vacuum lines...), and has had a exceptional cleaning person in the past which she measures all cleaning associates to...the bar is set high! So after the first cleaning, my wife was not happy, and was not satisfied with the hardwood floors, and the vacuum lines!
Now this is where the review gets good...my wife contacted the office and explained the dissatisfaction with the overall cleaning, the owners offered
Now this is where the review gets good...my wife contacted the office and explained the dissatisfaction with the overall cleaning, the owners offered
John C.
Nov 06, 2015
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Horrible Horrible Horrible. I own an 1100 sq ft townhome 2 bed and 1.5 bath. My place is vacant, first lady came and appears vacuumed and did a service cleaning for the upstairs and bathrooms. Mind you, aside from the kitchen, this place wasn't dirty. She didn't touch the kitchen, all appliances had build up, counters had food, debris, floors were all dirty. When I walked in to inspect, I thought It was a joke. I called Pam who stated the lady was there from 8-5. WHAT!!!!! I could've done a better job myself in three hrs (They charge hourly). She offered to send another cleaner the
Michelle A.
Jan 17, 2015
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We have been using Tidy Places for a couple of years now on an intermittent basis. We have had some really exceptional people come to our home, very efficient and pleasant. Because we both work, we have to have someone come on a Saturday. Our only concern was that we could never get the same person to come, until now. Danielle has been here twice and she is a gem! We will use this service more often as long as we can have some consistency in the person who comes.
U. J.
Dec 08, 2014
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I am an extremely neat person and so I do not normally get cleaning services to visit my home as I do it myself (and do it myself better than they would). Not the case with Tidy Places -- originally we called them because I was postpartum and needed the extra help but we have continued service because the woman who has visited, Obdulia, is incredible. She literally finds every little crevice and gets in there, oftentimes getting on her hands and knees to clean. Originally we hired her to do a "deep cleaning" (which was amazing) but since then she has been here and each cleaning is just
Steven C.
Nov 25, 2014
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J. S.
Nov 23, 2013
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We have used Tidy Places for over 10 years and have been very happy with the attention to detail when cleaning our home. I have hardwood floors throughout my large home that requires special attention. They always look great after Tidy Places finishes. Pam is hands on with her staff to make sure the job is up to Tidy Places standards and very responsive to special requests. I recommend them to anyone needing a reliable service they can trust with the care of their home.
Linda E.
Sep 26, 2013
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Update:
Pam did send a different lady the next day to finish what the first kind of started. This lady did a fine job, but only on the specific areas that I pointed out due to limited time.
I was not charged for this second pass, and was offered the chance to have her come back again if she didn't finish everything. I do think there were a few more things that could have been done, but I didn't have the time to be at my vacant Townhome for another day.
I really wish the initial cleaning would have been successful. I will still have to eventually clean my stairs and hardwood floors
Pam did send a different lady the next day to finish what the first kind of started. This lady did a fine job, but only on the specific areas that I pointed out due to limited time.
I was not charged for this second pass, and was offered the chance to have her come back again if she didn't finish everything. I do think there were a few more things that could have been done, but I didn't have the time to be at my vacant Townhome for another day.
I really wish the initial cleaning would have been successful. I will still have to eventually clean my stairs and hardwood floors
Barbara H.
Sep 24, 2013
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Have been a customer of Tidy places for the last couple of years and have had very good service. This last week I had Naty to clean and wow she did a great job and paid a lot of attention to the little details. I did not have any complaints in the past but this week was the best yet. Very professional yet friendly company to work with, I will continue to be a customer.
Matthew S.
Apr 12, 2013
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Michael L.
Jan 07, 2013
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I used Tidy Places for over a year, and was pretty happy with their services until recently. I never had an issue with any of the people that cleaned my house except the last one. After one of the cleanings, my son's brand new Kindle Fire HD was missing. I turned my house upside down looking for it for a over a week until I started to believe it wasn't misplaced, rather it was stolen. I contacted Amazon because I noticed it had been de-registered. After I was given the exact date, which was the same date the cleaning lady was here, and time it was de-registered, as well as the date
Sandy B.
Jul 02, 2010
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A family friend was cleaning my home for about 3 yrs and she recently had a baby so I had to find a cleaning service.
Very happy to have found Tidy Places! Professional yet friendly. They do a great job. And the price per cleaning is very reasonable. Oh and what I really like is that they use the products and equipment you have at home. :D
Very happy to have found Tidy Places! Professional yet friendly. They do a great job. And the price per cleaning is very reasonable. Oh and what I really like is that they use the products and equipment you have at home. :D
