Repair and installation of toilets, faucets, drain pipes, sump pumps, garbage disposals, water heaters, and more. At Allen Plumbing, Inc., we make things easy for our customers by delivering trouble-free plumbing and heating solutions, large or small. Our service is on-time, reliable and catered to your individual needs.
For over 20 years, Allen Plumbing has been the premier choice for Boston-area home and business owners looking for great customer service professionals. Our GUARANTEE to you: We guarantee to stand by the quality of our work. If you experience a problem with any major plumbing or heating repair or installation, we will fix it for free for up to a year after the original service date.
For over 20 years, Allen Plumbing has been the premier choice for Boston-area home and business owners looking for great customer service professionals. Our GUARANTEE to you: We guarantee to stand by the quality of our work. If you experience a problem with any major plumbing or heating repair or installation, we will fix it for free for up to a year after the original service date.
Services
What comes to your mind when you think of waking up to frozen pipes or a broken water heater? Standing in ankle-high shower water due to a slow or clogged drain? Or living through a bathroom or kitchen renovation? Hassle, inconvenience, disruption, and expense; these are often emotions that accompany many plumbing and heating issues, especially when they are not planned.
No other single system in your home plays a larger role in your comfort or how much your utility bill will be than your heating system. Knowing how important your comfort is during our cold Boston winters, we specialize in cost-effective, high-efficiency heating solutions, including natural gas and oil furnaces and boilers.
On-demand tankless water heaters offer a proven alternative to the storage tank water heaters most commonly found in U.S. homes. Storage tank water heaters store 40 to 120 gallons of water and constantly reheat that water regardless of how much is actually demanded. A tankless water heater, also called an "on-demand" water heater, only heats water when you turn on the hot water tap.
Reviews (24)
Connie Sawyer
Nov 26, 2020
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Positive: Professionalism, Quality, Value
I’ve used Allen Plumbing for over 30 years. Lori is attentive to the office, leaving Michael to do the plumbing. His work has always been impeccable. He recently installed a tankless water system for me that has completely changed how warm my place is. It saved some money also. Plus, Michael has quite the whistle
I’ve used Allen Plumbing for over 30 years. Lori is attentive to the office, leaving Michael to do the plumbing. His work has always been impeccable. He recently installed a tankless water system for me that has completely changed how warm my place is. It saved some money also. Plus, Michael has quite the whistle
Amanda Nicholson
Oct 04, 2019
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David H.
Jul 22, 2018
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We called them because of a leak in our waste main. This is a condo building, and the past three property inspectors all quickly and easily noticed the pipe was cracked (without being told about it) and recommended repairing it sooner than later. We had a horrible stench in the basement at times. My own personal plumber found it as well. We called Allen Plumbing, who came by and did not find any crack in said pipe. Not only did they charge us $125 to accomplish nothing other than wasting or time, they tried to scam us into a $700 "smoke test" although they wouldn't guarantee that
Georgi D.
Jun 27, 2018
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D. Fisher
Jun 02, 2018
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Stacven Trembles
Nov 12, 2017
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This is by far the sleaziest operation in town. Came over to snake the drain, blew a hole in our pipes and then charged me 1200$ To fix his mistake as water poured through the floors into the basement. Put me in a situation where I had no choice but to agree to this price. What a JOKE! Avoid them at all costs, many many other options out there.
Emily N.
Feb 01, 2017
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I really don't know what to think about this company. Our boiler was short cycling, and I called another service company because their sticker was on the boiler. They fixed nothing, and quoted me $3600 for repairs but told me it needed be replaced. I said no thanks and lost $150 to them for their visit/crazy advice.
Then, I found out the previous owners had used Allen to service it a couple months ago. Their office lady is really wonderful, and she felt bad the boiler died 2 months after they worked on it, so she gets Michael to come out pretty late that same day. He says the exact opposite
Then, I found out the previous owners had used Allen to service it a couple months ago. Their office lady is really wonderful, and she felt bad the boiler died 2 months after they worked on it, so she gets Michael to come out pretty late that same day. He says the exact opposite
Gaylen M.
May 22, 2016
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They are as good as it gets! I have tried a bunch of big name plumbers and small ones too in the Cambridge Somerville area. But I was having trouble finding a plumber who had follow through on quotes for a larger project and in general was getting very frustrated with companies that had poor communication and not great results. Allen Plumbing has turned out to be exceptional and I am happy to recommend them. They are responsive, do good solid work and communicate very well. Both small repairs and big projects have worked out very well. They do prioritize if they have clients with emergencies
Lowell P.
Feb 28, 2015
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My kitchen sink backed up at 4:00pm on a Friday night, two hours before 8 guests were arriving for dinner. Of the three plumbers I called, only Allen called me back. I was told the nights and weekend emergency service rate would apply, with a minimum charge in the $300s. Michael arrived within 30 minutes, worked diligently for more than an hour, and solved the problem just as the first guests arrived. For as hard as he worked, I was pleased the final fee was equal to the quoted minimum charge.
A. M.
Sep 15, 2014
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JoAnn M.
Nov 11, 2013
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I had a new boiler put in a couple months ago when I converted to gas, by a different plumber. Less than a month after installation, i had no heat and no hot water. The guy who did the job was out of the country and so i had to find a new guy to fix it. I must have called 20 plumbers in the Somverville, Cambridge area and though many of them were very nice and called later to make sure I found someone, Allen was the only one who fit me in.
Michael came to my place around 4 and 30 minutes later, i had heat and water, but he said it wouldn't last and showed me the ignitor and the crack in
Michael came to my place around 4 and 30 minutes later, i had heat and water, but he said it wouldn't last and showed me the ignitor and the crack in
Dharam Wadhera
Aug 10, 2013
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They take advantage of you if you are in a fix. My water heater broke and called them to replace it on a Saturday. They came replaced the heater took the old one back.
GE Water heater with same warranty (6 yrs) costs $425 in Home depot. They charged my tenant $2250 plus $ 375 for coming on Saturday.
When confronted I was told that they used better water heater which costs $1100. That means I was still charged $1400 for installation ($350 an hour )
He agreed to refund me the overcharged amount and sent me a Big check of $100. Which was promptly returned to him.
Isn't it day time robbery ? Never
GE Water heater with same warranty (6 yrs) costs $425 in Home depot. They charged my tenant $2250 plus $ 375 for coming on Saturday.
When confronted I was told that they used better water heater which costs $1100. That means I was still charged $1400 for installation ($350 an hour )
He agreed to refund me the overcharged amount and sent me a Big check of $100. Which was promptly returned to him.
Isn't it day time robbery ? Never
Sharon T.
Jul 16, 2013
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Ed M.
Sep 14, 2012
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I called and explained that our water heater was not working, with the lights "Vacation" "A" and "B" lit. According to the manual this meant there was a gas flow problem.
They sent out a plumber, to charge $50 to tell me what I told them over the phone, then he hinted that it might involve getting a new water heater, for $2350. He called me a few days later to report that since our water heater was so old (just under 6 years) the parts couldn't be located. I asked about the fact that all the water heaters in our multi family house had the same heaters with the
They sent out a plumber, to charge $50 to tell me what I told them over the phone, then he hinted that it might involve getting a new water heater, for $2350. He called me a few days later to report that since our water heater was so old (just under 6 years) the parts couldn't be located. I asked about the fact that all the water heaters in our multi family house had the same heaters with the
Pieta B.
Jun 22, 2012
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I called Allen for a fairly straightforward problem. I had a good idea of what would be involved in fixing it but didn't have the time or physical strength to do the work myself. I was amazed that they were able to send someone over right away (also Michael, who answered the phone, was funny and charming). The technician was super friendly and professional. He explained what was wrong and what he would need to do to fix it. He made sure that I understood the cost in advance.
I was really amazed at how careful he was -- covering his shoes in the house, covering my bathroom floor. When he
I was really amazed at how careful he was -- covering his shoes in the house, covering my bathroom floor. When he
Julie K.
Apr 27, 2012
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They do a good job, but only get 1 star because their hourly wage must be higher than a brain surgeon's.
There was a little crack in a gasket in the condo's kitchen drain pipe. it cost $250 to diagnose the problem (which involved sawing the pipe in half). He then quoted me an additional $575 to fix it. I said okay because the pipe is sawed in half and nobody in the condo can use their sink now.
Well, Michael ran into some problems fixing it, and said it would cost some more because he had to saw a hole in my wall to access the pipe. I'm in deep now, so I say fine. Just get it
There was a little crack in a gasket in the condo's kitchen drain pipe. it cost $250 to diagnose the problem (which involved sawing the pipe in half). He then quoted me an additional $575 to fix it. I said okay because the pipe is sawed in half and nobody in the condo can use their sink now.
Well, Michael ran into some problems fixing it, and said it would cost some more because he had to saw a hole in my wall to access the pipe. I'm in deep now, so I say fine. Just get it
Nancy N.
Feb 07, 2012
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I own a GF Monitor Gas Heater and called Allen Plumbing for service for the unit.The service was excellent and "Aaron" was fast,efficient and very knowledgeable.The scheduling of appointments was prompt and Aaron was helpful in advising me on other plumbing and heating issues in my house.
I would recommend Allen Plumbing and plan to replace my current water heater because I feel confident in the company.
I would recommend Allen Plumbing and plan to replace my current water heater because I feel confident in the company.
Pam C.
Nov 15, 2011
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I called Allen plumbers because of a few good reviews on Angie's List. I am giving them one star because of attitude and potential pricing.
The owner came out to look at our furnace which, according to our downstairs neighbor, had been making "funny noises". The first thing I found offensive is that Mike walked into our basement and made at least three comments about the amount of our stuff, the dirt, and the "budget job" that someone had done on our ducts. That's really not professional.
The second thing that happened is that he told me I would have to have an entirely
The owner came out to look at our furnace which, according to our downstairs neighbor, had been making "funny noises". The first thing I found offensive is that Mike walked into our basement and made at least three comments about the amount of our stuff, the dirt, and the "budget job" that someone had done on our ducts. That's really not professional.
The second thing that happened is that he told me I would have to have an entirely
Jennifer B.
Nov 07, 2011
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After the third time of using their plumbing services, I learned my lesson.
In short, a review of my experiences:
1. We have a dripping bathtub faucet. My husband calls and schedules Allen Plumbing to come over. He asks on the phone how much it will cost to repair, and they cannot provide this information. I do understand that they are unaware of the exact problem, but couldn't they AT LEAST give an hourly rate? Apparently not. They come over and complete the job in about 2 hours time, and charge $350. I know absolutely nothing about plumbing, so I groan and hand over my credit card
In short, a review of my experiences:
1. We have a dripping bathtub faucet. My husband calls and schedules Allen Plumbing to come over. He asks on the phone how much it will cost to repair, and they cannot provide this information. I do understand that they are unaware of the exact problem, but couldn't they AT LEAST give an hourly rate? Apparently not. They come over and complete the job in about 2 hours time, and charge $350. I know absolutely nothing about plumbing, so I groan and hand over my credit card
Joseph T.
Nov 03, 2011
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This is a WARNING review.
ANYONE who would use this company should be prepared to pay an insane amount of money for extra useless work that you will not need; something I like to call a "Scam". Here is my story...
Had a problem with our shower called up to get a quote. We were told that they would have to open the wall, find a part, shut this, turn on that, etc. It would take a couple of hours and water would have to be shut down, at a price of $1150. I am not experienced in this field so i believed what they said. I must say, the plumber that came to our house was very nice, put on
ANYONE who would use this company should be prepared to pay an insane amount of money for extra useless work that you will not need; something I like to call a "Scam". Here is my story...
Had a problem with our shower called up to get a quote. We were told that they would have to open the wall, find a part, shut this, turn on that, etc. It would take a couple of hours and water would have to be shut down, at a price of $1150. I am not experienced in this field so i believed what they said. I must say, the plumber that came to our house was very nice, put on
Kelley B.
Jul 15, 2011
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If you like paying your plumber $336/hr, this is your place!
I just got of the phone with Michael, the owner, to clarify the invoice from yesterday's work. When I asked why the two hours at my house cost almost $1,000 when the parts cost only $315, he said they charge by the "task" rather than breaking out parts and labor and that the estimate was provided before the job was started. While this was true, I had no idea that I would be so taken by my neighborhood plumber.
Here's the math:
-$729 for a pump (retail is $286 which would have been discounted to him) and 1.5 hours
I just got of the phone with Michael, the owner, to clarify the invoice from yesterday's work. When I asked why the two hours at my house cost almost $1,000 when the parts cost only $315, he said they charge by the "task" rather than breaking out parts and labor and that the estimate was provided before the job was started. While this was true, I had no idea that I would be so taken by my neighborhood plumber.
Here's the math:
-$729 for a pump (retail is $286 which would have been discounted to him) and 1.5 hours
Jim M.
Dec 10, 2010
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Josh B.
Feb 10, 2010
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I contacted Allen to request that someone come and give a quote for running an additional gas line in my house. I was informed that they would not come give me a quote (four of the five other places I called would) and if they did come out they would charge me $49.95 for the visit and insist on starting the job right away. They also informed that their quote "probably wouldn't be lower than the other ones". Basically I'm right down the street from their office, so I don't think it's too much to ask to zip out and give a quote.
R. T.
Dec 01, 2009
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Both our boiler and our hot water heater suddenly decided to spring leaks lately. I found Allen Plumbing through Angie's List (where they also get multiple stellar reviews). In both cases, A.P. sent someone within hours of my call, so we didn't go without heat or hot water for very long at all. On the second visit, the plumber (Chris) actually already had the right type of new water heater in his truck! He was in and out, with everything installed, within three hours tops. So I cannot recommend him, or Allen, highly enough.
