Our Showrooms and Cleaning Services are OPEN for business and ready to serve you, following the Governor's guidelines. Known for outstanding quality in everything we do, we'll clean your carpet, furniture, air ducts and more when we send an expert team out in our iconic purple trucks. And our one-of-a-kind rug cleaning spa and experienced rug repair artisans will make your cherished rugs looking like new.
Hagopian offers Michigan's largest selection of rugs, carpet, hardwood and stair runners so you can find the perfect choice for your home. New arrivals, exclusive lines and exciting styles await.
Hagopian offers Michigan's largest selection of rugs, carpet, hardwood and stair runners so you can find the perfect choice for your home. New arrivals, exclusive lines and exciting styles await.
Services
Our founder, Haroutun (Harry) Hagopian was born in 1895 in Bursa, Turkey during a very difficult period in history. The minority Armenian population in Turkey (at the time known as the Ottoman Empire) was pushing for equal rights and coming under attack. The Ottoman Empire, already crumbling, started what would become the first genocide of the 20th century killing 1.5 million Armenians.
We'll clean the ventilation supply and return ducts, air components of your furnace, all vents, provide a before & after inspection and a final report. Improves both the safety and efficiency of your dryer by muscling out lint and debris from the dryer vent. Note: Please call us at 1-800-424-6742 for pricing if you have leather furniture to be cleaned.
Hagopian's Rug Care Spa is the only one of its kind in Michigan, where your rugs are treated to a luxurious cleansing that gently removes the imbedded soil, brings the colors back to life and restores the soft texture you remember from when they were new. During the pre-wash process, our experts apply our Hagopian cleaners, targeting spots, stains and traffic areas.
Need your area rugs cleaned but bringing them in is a challenge? Maybe you're short on time or your rugs are very large and heavy? We offer a door-to-door Rug Pick-Up & Delivery Service. We'll come to your home, move your furniture and take your treasured rug to our Rug Care Spa, the only one of its kind in Michigan.
Reviews (22)
Jennifer Griggs
Dec 21, 2021
Report
Stephanie King Benz
Dec 13, 2021
Report
Hagopian has cleaned my area rugs for nearly 30 years. Obviously, I have been a satisfied customer. Last cleaning I thought the charges for my 4 kitchen runners seemed a little higher than usual. Made the payment and then received a copy of the charges. There were 4 separate charges of $15 for “disinfecting”. No heads up; no notice of a change. I’m re-evaluating my relationship with Hagopians.
Susan Hamady
Nov 27, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They went over and above service to get my rugs back to me in time for the holidays!
Wonderful company. Mohammed really cares about customer service! So awesome. Thank you so much.
Services: Area rug cleaning, Pet stain and odour removal, Carpet cleaning
They went over and above service to get my rugs back to me in time for the holidays!
Wonderful company. Mohammed really cares about customer service! So awesome. Thank you so much.
Services: Area rug cleaning, Pet stain and odour removal, Carpet cleaning
John Merigian
Nov 22, 2021
Report
Positive: Professionalism, Punctuality, Quality
We had two family heirloom rugs that needed cleaning and deodorizing; handmade around the early 1900’s - very special to us. We couldn’t be happier with the quality of cleaning and how fresh the rugs now are. Highly recommend them.
Service: Area rug cleaning
We had two family heirloom rugs that needed cleaning and deodorizing; handmade around the early 1900’s - very special to us. We couldn’t be happier with the quality of cleaning and how fresh the rugs now are. Highly recommend them.
Service: Area rug cleaning
Jackie Walley
Nov 20, 2021
Report
Elizabeth Tomkin
Nov 04, 2021
Report
We called to see if our rug was ready. We were told it would be at the store the following day but it was not. When we went in the next day we were told they would call us when it came in it must have missed the truck. They sent a text to our home phone which we don't have texting on. I had to call them again to check on our rug. Next time I'll just go somewhere that wants business.
Karen Maxson
Oct 26, 2021
Report
Connie Nagle
Oct 01, 2021
Report
Gloria Morris
Sep 20, 2021
Report
Madonna Burkit
Jul 31, 2021
Report
N. S.
Oct 17, 2019
Report
Mary R.
Jun 18, 2018
Report
Kevin W.
Sep 03, 2017
Report
I dropped off an area rug, that smelled horrible of pet urine (that I had attempted to clean several times on my own), and I was a bit nervous, because I had never used a service like this before and did not know what to expect. Plus, I was concerned it would come back smelling as bad, if not worse, than when I left it because I had already tried "Professional Shelf Products", and I didn't want to lose more money on a carpet that was reasonably priced to begin with. OMG, they did a FANTASTIC job. The odor is gone, and the rug looks beautiful. The best part......the price. It was
Emily T.
May 06, 2017
Report
I just picked up my rug from the Ann Arbor location and want to call out the excellent customer service I got from Mohammed. He was consistently courteous, professional, and promptly communicated with me on my questions. He demonstrated to me that this company is committed to long-term relationships. I highly recommend them.
Connie B.
Mar 24, 2017
Report
Christie B.
Feb 29, 2016
Report
Kristina P.
Jan 01, 2016
Report
I just picked up my carpet today and I am thrilled with the results. I had ruined a Persian carpet by putting a plant on it that leaked through and left me with a moldy carpet and a huge hole. I really didn't think there was any hope, but after they sent the carpet for an extended stay in Egypt, they repaired it to perfection.
I found the entire process very professional and I highly recommend Hagopian, in particular
Mohamed Elshetany gave excellent service and advice.
I found the entire process very professional and I highly recommend Hagopian, in particular
Mohamed Elshetany gave excellent service and advice.
Joanne M.
Sep 16, 2014
Report
It's not the local store's problem but Hagopian can't seem to find my small rug that I dropped at the beginning of August, was due back by the end of August, and now-mid September-isn't back from the Oak Park cleaning office-which can't seem to find it. (Later today) They found it-it was mistagged. Then it was sent to the local store. It came back with a dirt mark on it which I can't tell if it was there and they couldn't get it out or other. But I won't use the service again.
Mary A.
Jan 14, 2014
Report
I took a rather simple rug in to be cleaned. When I dropped it off I was told that it would need a disinfectant treatment and ScotchGuard treatment, which would have nearly doubled the $100 cost. I said that I would pass on those.
Just before time to pick up the rug, I got a call saying that there were stains on the rug that would need to be treated for $95. Again, I told them that I could not afford the additional cost.
The total with the proposed extra costs, if I'd agreed to them, would have approached what the rug was worth. This company seems to have a policy of selling up. I found
Just before time to pick up the rug, I got a call saying that there were stains on the rug that would need to be treated for $95. Again, I told them that I could not afford the additional cost.
The total with the proposed extra costs, if I'd agreed to them, would have approached what the rug was worth. This company seems to have a policy of selling up. I found
Kristy D.
May 10, 2013
Report
I brought in a couple of rugs for cleaning and was "treated" to a version of customer service that I can honestly say I have never experienced before. The man in the store was rude, even downright contemptuous. His manner was disdaining from our initial greeting, but after I declined to have my rugs repaired as he recommended and only opted for cleaning them, he became openly hostile. He apparently cares a great deal about rugs.. too bad he doesn't care for the customers who bring them in. I happily took my business elsewhere and recommend to everyone that they do the same.
Michael B.
Jun 06, 2012
Report
A few years ago, I brought a rug to Hagopian for cleaning. It had a black stain. I come back to pick it up, and they say the stain can't be removed. I'm bummed, but I somehow manage to endure.
I look irritatedly at the stain for years.
Today carpet cleaner comes to clean my whole house. He sees the stain. "Do you want me to get that out?" he says. He has the stain out in less than five minutes. He charges me $10. Hagopian charged me at least three times that to do nothing.
Not a fan.
I look irritatedly at the stain for years.
Today carpet cleaner comes to clean my whole house. He sees the stain. "Do you want me to get that out?" he says. He has the stain out in less than five minutes. He charges me $10. Hagopian charged me at least three times that to do nothing.
Not a fan.
Taylor H.
May 04, 2012
Report
Truly poor service at this place.
My first impression of the interior was disgust. The counter and keyboard to the register were absolutely filthy. I didn't even want to sign the credit card receipt. The guy at the front desk didn't seem interested in speaking more than two words to me. But I thought, hey, I'm getting the clean 1, get 1 free cleaning, so I guess it's worth it.
It took them over a month to call me to tell me that my rugs were ready for pick up. (I'll admit, the message that was left for me was very pleasant, but it sounded like it came from corporate
My first impression of the interior was disgust. The counter and keyboard to the register were absolutely filthy. I didn't even want to sign the credit card receipt. The guy at the front desk didn't seem interested in speaking more than two words to me. But I thought, hey, I'm getting the clean 1, get 1 free cleaning, so I guess it's worth it.
It took them over a month to call me to tell me that my rugs were ready for pick up. (I'll admit, the message that was left for me was very pleasant, but it sounded like it came from corporate