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Pacific Air Heating & Air Conditioning
Keep your cool during the hot summer months. Our experienced technicians can keep your air conditioner, ductless system, or heat pump running its best, even on the hottest days! With over 30 years of experience, Pacific Air Heating & Air Conditioning, Inc. is a local home energy expert. We have helped countless customers transform their lives with environmentally friendly products that will perform for years to come.

Our employees are the foundation of our success. This is why we offer competitive compensation and excellent benefits. Here at Pacific Air Heating & Air Conditioning, we truly value our team members so no one is just a number to us. Since 1988, we at Pacific Air Heating & Air Conditioning, Inc. have been helping Greater Olympia residents see the benefits of an environmentally friendly home.
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Properly-installed and fitted HVAC and insulation will isolate your home's environment from the weather outside, conserving energy and money and giving you a space you are happy to come home to. With over 25 years of experience, Pacific Air Heating and Air Conditioning, Inc. is your local home energy expert!
Pacific Air Heating and Air Conditioning services Olympia, Lacey, Tumwater, Dupont, Rainier, Rochester, Shelton, Tenino, Yelm, and the surrounding Washington communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 360-357-4328, or request service online today.
Air conditioners play such an important role in the comfort and health of your home. In addition to handling your Olympia, WA home's cooling needs, an air conditioner can help with the humidity and indoor air quality (IAQ). That's why it's so important to choose the highest-efficiency air conditioner you can afford.
Air ducts are incredibly integral to your home's HVAC system. They're responsible for carrying your home's air back and forth throughout your house. They're also involved in your home's energy efficiency. According to the U.S. Department of Energy's Energy Star program, leaky ducts in attics or crawlspaces can account for 20 percent or more of a home's heating-and-cooling energy losses.
A ductless system, also called a mini-split, can be the perfect solution for your heating and/or cooling needs. More and more people here in Olympia, WA are choosing this type of system, whether it's to heat and cool only one room or many. They're finding this flexible system hits many of the items on their heating-and-cooling checklist.
Reviews (24)
Thomas Adelini-Caristi
Thomas Adelini-Caristi
Dec 31, 2021
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We moved into a new home and it was recommended for us to perform maintenance on our heating/air conditioning unit. Eric came out and cleaned our units and performed a functional check. He went beyond the servicing and gave us advice on things to look for and improved functionality of unit. I highly recommend Pacific Air Heating and Air Conditioning.
Robert Meyers
Robert Meyers
Dec 29, 2021
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Job was left unfinished. Tech did not replace any of the air filters (electronic or otherwise) upon completion of service call. Filters are now significantly bent and almost impossible to remove for cleaning.
Kari Watts
Kari Watts
Dec 02, 2021
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No one would service my gas fireplace but pacific Air… and I’m now it works so well! They were so friendly and did such a great job. I’ll be switching to them for all my air and heating needs
Ryan Schaffran
Ryan Schaffran
Jul 24, 2021
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These guys were great. The quote was a little higher of the three, I chose them based on the education regarding furnace and AC life cycle timelines. They identified potential issues with out existing system that the other companies didn't even mention.
Jacquelinecoffin
Jacquelinecoffin
Jun 29, 2021
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I had a ductless heating and cooling system installed last year, and we ran our heat so much more this winter. But my utility bill was still lower!!!!I am super happy about the savings. But I am even happier today when it is a billion degrees outside. My home is a cool 70 degrees. I'm in heaven. The Mitsubishi system has no carbon emissions so it is so it is better for the environment and safer for my family. They are awesome, and energy efficient. The install crew is top notch. And the install manager is thorough and helpful. I can't say enough nice things about Pacific Air.
Jacqueline Elizabeth CoffinSmith
Jacqueline Elizabeth CoffinSmith
Jun 28, 2021
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Do you want air conditioning? Last year I was on the fence about installing it. I am so glad I did. Pacific Air installed a very energy efficient, zero carbon emission, ductless Mitsubishi system in my home. Now I am chilling. They are the coolest company around. They will give you a free estimate, answer your questions and take excellent care of you from start to forever... They will maintain your system and keep it running at peak efficiency. Call them up.
Tam Dudley
Tam Dudley
Jun 15, 2021
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Very pleased, highly recommend. Installed new cooling system to our existing gas furnace and replaced broken electronic air cleaner with 4" filter that should greatly improve indoor air quality. Professional team, inspected in & under home (took photos of unpleasant crawl space). Installers cleaned up as they went along, very polite & friendly. Wore shoe covers (Thank You) every time they entered home.
Erin
Erin
May 26, 2021
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Really impressed with customer service - probably the best service in Olympia in seven years of living here. The staff on the phone are professional and thorough. They don't just help with scheduling, they ask questions, listen, and explain what to expect during the service visit. We were interested in converting a wood-burning fireplace to a gas fireplace. Pacific came out and did a quote, carefully looked at our fireplace, mapped out our gas line and options to go to the new fireplace, and explained the options to us and next steps - informative without any pressure toward any option. From the
A. R.
A. R.
Apr 25, 2021
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Best service I have found for HVAC. I have used several companies over the years, and I like this one the best. I feel they have the best prices for HVAC work.
Columbus Candies
Columbus Candies
Mar 30, 2021
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I was amazed with the professionalism of the company especially with the receptionist. She was kind, friendly, professional and all about customer service. I would highly recommend pacific air heating and AC to anyone in the area needing service. They are very fair with their pricing Their technicians are very skilled. what more can I say.
Temp Temp
Temp Temp
Mar 28, 2021
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Pacific installed a new heating and air conditioning system about three years ago. We were pleased with their work and delighted with the result. We have an old, drafty house but the new furnace warms it nicely and the new AC is even more welcome in hot weather. Pacific recently performed maintenance work, including cleaning, changing filters, and some adjustment to the thermostat--important because we have mobility problems and cannot easily do this ourselves. Scheduling the work was easy and the work was done with courtesy and efficiency. Would definitely recommend Pacific.
James Wege
James Wege
Mar 19, 2021
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Pac Air & Heat was GREAT! They responded promptly when my furnace quit working. Tech explained (and demonstrated) what was wrong, and why. Staff discussed options and costs, and I ended up buying a new furnace. Bundled with a new water heater for big savings on the install labor. Peace of mind! Thanks for a great experience, and your patience with all my questions. :)
Lynne Knudtson
Lynne Knudtson
Mar 17, 2021
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Great service, awesome customer service!!! Hands down our 1st choice, only choice!!!
Donna M.
Donna M.
Aug 21, 2020
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This business is freakin amazing!!

I've never had to deal with a leaking hot water tank. What a mess they can make. Randy came out to take a look at it the same day I called. He was super nice, on time, and wore his mask the whole entire time.

This is when amazing stuff started to happen....Phil showed up!!! What a great guy and is very knowledgeable about his hot water tanks, heat pumps, and furnaces. I totally was in awe of him. This company is very lucky to have him.

Then there is the office staff....very helpful, always answered the phone, and always called to let me know Phil was
Anna C.
Anna C.
Apr 27, 2020
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Pacific Air Heating and Air Conditioning tried to take advantage of me. My furnace stopped working right at the beginning of the COVID-19 quarantine, so I fearful of having multiple vendors come out for repair quotes. After Pacific Air tried to scam me (see full story below) I ended up having my furnace fixed by another company for less than the diagnostic fee paid to Pacific Air.

My furnace stopped working in March of 2020, I called Pacific Air and they sent out a technician the next day. The tech determined the motherboard was fried and needed to be replaced, but said he did not recommend this
Dan D.
Dan D.
Mar 08, 2019
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Very dissatisfied. Four months ago we spent $1500 after an unexpected $400 add on charge. We paid. It broke. Was told they'd have someone out today. Called at four o'clock and they said they realized they couldn't make it. Next available is Thursday. I would avoid this biz.
Sue C.
Sue C.
Feb 11, 2019
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My furnace went out in the middle of a blizzard at 4 pm or so on a Sunday (today). I called Pacific Air and spoke to Jim who sent Phillip out to my home within an hour and a half. Phillip fixed it in minutes. Now there's heat again. I wasn't even charged the $250 diagnostic as I am a PAC member. I was pleased with their work before, but now am a 100% loyal customer. Kudos to them!
Janet W.
Janet W.
Nov 29, 2018
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Pacific Air may be good for others, but I'm sorry to say it didn't work out for us. There were some pluses so I don't doubt that some may have good experiences w/the company. The negative part was mostly with our Pacific Air tech that visited & our perception of his diagnostic skill level, and also on how the company does pricing. Jacqi from the office was very professional & also reassuring with us, which is nice when your house is cold and you need help. So she's a keeper, if management is reading this. She did send someone out same day, which is a plus too.
Eric Z.
Eric Z.
Aug 15, 2018
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I purchased a complete new system from them, the air compressor and the air handler. The installation guys are great, but their management lacks behind. They told me I can get more than 1k in rebate from PSE, but they failed to provide me with the required documentation. It has been a week since I called and nothing happened... I guess I will either dispute it with my credit card company or take them to the small claim court for false information.
Laurie D.
Laurie D.
Feb 17, 2018
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This is a follow up on my last review in which I gave them a 1star. Shortly after my yelp report they contacted me, apologized and sent a full refund. At least they care enough to follow up, hence the additional 3 stars.
Grace B.
Grace B.
Oct 12, 2017
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I had someone come to my house, spend over an hour discussing the work we wished to have done and then stated he would send us a quote. A week goes by and I have not received anything so I call Pacific Air and am informed someone will contact me by Monday, and no one does. I call back again and explain what has happened, the man I speak to states he will contact the technician that came out and call me back. I get an email from the technician apologizing for the delay, but no quote (and no call from the man I spoke to). I respond to said email asking for the quote. Another week goes by so I call
Grace P.
Grace P.
Mar 06, 2017
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Our heater stopped working and this was the only company willing to fix it in the same day. They came within an hour or two after calling and I was very pleased with their customer service. Would highly recommend these guys!
Benjamin D.
Benjamin D.
Jan 08, 2016
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Service was quickly scheduled within a day when my gas furnace stopped heating! The Tec was even early and was able to find a loose wire in a matter of minutes! Causing a lower voltage, he could have just replaced the entire regulator but he saved me money by just fixing the issue!
Highly recommended this company!
John W.
John W.
Dec 19, 2014
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The guys at Pacific have saved us twice this year. Once when we needed a chimney install, and once again at Christmas when our furnace went down. They are reliable, responsive and quick. I trust them - all of the technical folks are kind and helpful, going beyond what was required. You should give them a try when you need mechanical work.