We provide diagnostic service, perform maintenance, and do complete installations of HVAC systems. We provide HVAC and plumbing installations from leading brands to ensure the quality you deserve. We offer service repairs on many HVAC and plumbing systems to ensure that we can get you back up and running.
Burkell Plumbing, Inc. is a third generation family business that was founded in 1945. Owner & President of Burkell Plumbing, Jake Newman, has been with the company for over 35 years. He is committed to continuing the long-standing tradition of providing the best quality service to Burkell Plumbing's valued customers.
Burkell Plumbing, Inc. is a third generation family business that was founded in 1945. Owner & President of Burkell Plumbing, Jake Newman, has been with the company for over 35 years. He is committed to continuing the long-standing tradition of providing the best quality service to Burkell Plumbing's valued customers.
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Burkell Plumbing, Inc. is a third generation family business that was founded in 1945. Owner & President of Burkell Plumbing, Jake Newman, has been with the company for over 35 years. He is committed to continuing the long-standing tradition of providing the best quality service to Burkell Plumbing's valued customers.
We cover all phases of residential and commercial plumbing, as well as new construction, remodeling, service and repair, with highly experienced plumbing and heating technicians. Our technicians have up-to-date training on all the new energy-efficient products and technology in the plumbing and heating industry.
Burkell Plumbing works on all types of Heating & Air Conditioning (HVAC) systems. We provide diagnostic service, perform maintenance, and do complete installations of HVAC systems. We perform ac unit repair as well. As the weather is cooling down, it is a good time to call and schedule a furnace maintenance, or, if you are currently experiencing a problem with your system, call to schedule a diagnostic service call.
Reviews (20)
Barbara B.
Jan 05, 2022
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Gregg A.
Sep 08, 2021
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Some of their guys are unethical, others are great. I used them for years and was happy. I needed a simple toilet install and called them. The guy they sent out went into this big song and dance about the floor not being level, said they would have to pour a new floor or build a platform to the tune of thousands...it sounded crazy to me so I sent him on his way. They charged me $300 for his time. I called and left a message with the owner and got nowhere...I just paid it. I ended up paying a contractor working on another project $100 to install it...no problem, took him 30 minutes. That was
Ali F.
Aug 05, 2021
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I'm disappointed with my experience with Burkell Plumbing. They were recommended to me by a friend. Initially, appreciated the receptionist and the timeliness of scheduling. However, i feel like the job was note done well and I was charged for the plumbers mistakes. I had a toilet issue where the handle would get stuck down. Rather than fixing the direct problem, the Plummer felt it would be most efficient to replace all of the inside parts-which i was charged for. The toilet is in a guest room so used very infrequently. A few weeks later, i noticed the same problem was happening. I called
Alan P.
Jul 19, 2021
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This is the second time I've commented on Yelp about Burkell Plumbing. They are fantastic. I should know because I have had several occasions in the past two years to reach out to them. They have installed a new furnace and air conditioning, new toilet and a new water heater. They have repaired leaky pipes and lastly did a clean out of a blocked drain. With an older home things wear out. Every time we call they make the effort to get out ASAP. Chris is their service manager. He is great. Easy to work with and appreciates our business. So far no call backs on any installation. Prices are very
Robert D.
Jul 12, 2021
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I have used Burkell 3 times this year. All jobs were handled satisfactorily and the first 2 were priced reasonably, not so the third. I did not nor did they offer a cost estimate. This proved to be a mistake. The job was to replace a water pressure regulator, a simple task I have performed myseif before my years caught up with me. The plumber they sent expanded the job to include a second regulator which was working fine. He did not test the second one before replacing it. Repeated requests for a bill were ignored. They charged my visa card for $650. I wrote to Burkell on June 7, expressing
Larry C.
Jul 11, 2021
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My father has used this business in the past, was pleased, so called them again. Before anyone even came out they required a CC over the phone to even schedule an appointment. He had a leak where the water comes into the house and with water issues in the area he called for repair. Part was replaced and he was charged a reasonable amount for that visit. Two days later he had a leak inside the house caused when old pressure gauge went out.Somehow plumber didn't stop and think this could happen. Admittedly the gauge must have needed replacing but that is not my complaint. Gauge was replaced
Ellen R.
Jul 10, 2021
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Cindy G.
Jul 09, 2021
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I requested an estimator visit to review the significant plumbing repair I need and provide a loose estimate for the work. He came, he looked, then he told me at the last moment he needed $74 for the visit, which I paid. Weeks later I still had heard nothing back from the company re: an estimate. I tried contacting the estimator, front office and the company owner multiple times and received no response. Several voice mails and email were ignored. Never even got a "thanks but no thanks". I am now filing a Contractor's License Board complaint. RIP OFF ARTISTS. Do not give them any
Andy M.
Jun 30, 2021
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I called the Burkell for help finding a leak and fixing a drippy bathroom faucet. I don't call the plumber to make friends, but the guy they sent was not a people person. I told him had just installed Flume water meter to wifi unit on the main water meter and this gave me minute by minute read of our water usage, it also told me I had a 65 gallon a day leak. I could look at my phone and with in a minute I could see if the leak stopped. This guy didn't want to know about the new technology, didn't care. I had already done a great deal of searching for a mystery leak and I know a
Dave M.
Jun 20, 2021
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Plus - quick response and polite, knowledgeable technicians. Minus - charge you by the hour even if they don't resolve the problem. If you're lucky enough to have something small that can be resolved in one visit probably ok. Also probably okay if you have a major repair that requires a lot of expertise. - but my experience was writing checks for multiple visits and then ultimately fixing the issue myself after ordering a part from the manufacturer (for about half the price I was quoted from Burkell) for my radiant heat system and following a YouTube video to fix it myself.
Emma B.
Jan 07, 2021
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Water Heater failure. From the first call I was impressed! I was given a slot same day - they immediately called me back and gave me an earlier appointment. Jacob turned up and was both professional and honest. Within 30 minutes we were given several options and went with a replacement 3 hrs later installed and we have a new water heater, warranty on the work and on the heater itself. Fantastic price and incredible service. I will be recommending Burkell Plumbing to friends.
John R.
Dec 17, 2020
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We used Burkell Plumbing for two different jobs - a water heater replacement and consultation about a gas line connection for a clothes dryer. The water heater replacement process was essentially a turn key process - they visited our home that afternoon, provided an estimate, and suggested a smaller, less expensive replacement based upon our utilization and needs. When asked about upgrades such as a tankless water heater or hybrid, they clearly explained the pros and cons along with their recommendations for us. They could have easily presented a sales case for more a more expensive water heater
Grant W.
Nov 13, 2020
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Everything in my previous review applies, with exception of the job type, and the team.
After 25 years it was time for a new hot water heater, and gas line extension, so I put the call in. With Burkell's tragic loss of Mark Ganderton, Linda scheduled Rolph Genther (Rolph and Mark worked together for 30+ years) to stop by to talk about the job. Rolph, Chris, Andy, Linda, and Rachel made it all happen; not only are they super nice people, the quality of work performed was a total home run...My DIY wouldn't have come even close to the finished product!
After 25 years it was time for a new hot water heater, and gas line extension, so I put the call in. With Burkell's tragic loss of Mark Ganderton, Linda scheduled Rolph Genther (Rolph and Mark worked together for 30+ years) to stop by to talk about the job. Rolph, Chris, Andy, Linda, and Rachel made it all happen; not only are they super nice people, the quality of work performed was a total home run...My DIY wouldn't have come even close to the finished product!
Roy C.
Nov 10, 2020
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Marilyn B.
Sep 02, 2020
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Burkell Plumbing continually gives us outstanding service. You can set your clock by the arrival of its crew with the time you have an appointment. Today Jacob & Alex arrived; installed a summer fan on our central heater with a topnotch air filter & a new thermostat. They gave us manuals for its operation & a demonstration. An online invoice arrived before I could sit down at my computer, paid with payment information I have on file. The job was completed faster than I knew it. If only all customer service & excellent work performed was like this everywhere!
Simone D.
Jul 29, 2020
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Jacob from Burkell was fast, conscientious, friendly, competent, and had our beat up toilet replaced within the day, even though his day was almost over! He had great suggestions on models that meet ADA standards for my grandmother, whose toilet he was replacing, and cleaned everything down during and after install. 10/10 would call them again for any plumbing needs.
Kevin C.
Jul 27, 2020
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These guys are awesome. We're new to Mill Valley so relied on a recommendation from a neighbor for an AC install. Burkell completed the project quicker than expected and charged a fair price. Crew was courteous, friendly, wore masks, and cleaned up once they were complete.
Super satisfied and will definitely use them again!
Super satisfied and will definitely use them again!
Elizabeth C.
Jun 25, 2020
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I had a very frustrating call with Burkell receptionist, Linda, who clearly did not want my business. She demanded a credit card # from me before even an assessment of diagnosis or SOW discussion, and was indifferent to the fact that I do not provide CC #s without security measures being taken. As an executive in the customer experience and service business world, I am amazed when business providers do not give respect to their paying customers. Linda acted discourteous , indifferent, and disrespectful. Disappointing, as I'd prefer to give my business and WOM recommendations to my local
Harry S.
Jan 07, 2020
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I have been a repeat Burkell customer over the years. They provide timely response, with reliable, friendly and knowledgable professionals - they all know their business. We experienced a recent furnace problem over the holiday season. Even though short staffed, they responded quickly and while our furnace was beyond repair, they obtained and installed a replacement very quickly, despite the double holidays.
Everyone is customer focused, from the folks who answer your initial call through to the service professionals who arrive on site. And they stand behind their work!!
Everyone is customer focused, from the folks who answer your initial call through to the service professionals who arrive on site. And they stand behind their work!!
Kathryn S.
May 08, 2019
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