A Plus Heating & Air Conditioning

Live in Huntington Beach and requested an in-person quote last week for new A/C and possible furnace replacement. The representative came over and was nice, spending over 90 minutes explaining everything about the process and what we would need. Gave us a price and said if we signed today, it would be $700 off. I felt that was a bit odd and was almost like a high pressure sales tactic. I said we would think about. We then got an email the next day, Christmas Eve, where the representative said he made a miscalculation on the quote, but said he would honor the price he put in writing. Then, on

They are the supplier for Costco on Lennox furnace/AC. I already had 4 quotes for a new furnace/AC replacement when I went into Costco that morning. But when I saw the salesman on the floor, I had to get a quote from them since they're backed by Costco. Upon Pat coming over to give me a quote, the Lennox unit under Costco's package was not going to work for the slim line condenser that I wanted and I would have to be given a quote outside of Costco's package. I was already disappointed about that.

When I asked Pat what the rough estimate is on the Carrier brand slim line, he was

Staci and her crew are professional, courteous, and thorough in the process of purchase and install of a new HVAC system completed a year ago. This review is most overdue but have to say that Staci truly kept me in the loop throughout the project and followed up with any and all concerns along the way. Very prompt in response time and customer service driven. Thank you.

We paid quite a bit to have a new a/c unit put into our home by this company who was referred through Costco. (I will be calling Costco to complain about them as well). Our a/c unit is less than 3 years old. The motor needs to be fixed or replaced and A Plus wants to charge $129 plus $179 per hour labor with a 2 hour minimum to come out and "look" at what they installed less than 3 years ago. The unit is also giving our smart devices alerts that there is something wrong with the furnace that they installed. I called and spoke with Stacy and she gave me the song and dance that they

We went through Costco to have central AC and heating installed in our home. While the unit works well, the team left a mess in their path. They took no pride in cleaning up after them. We found multiple screws laying around on the floor. Good thank I found them and not my young children. Despite having a crawl space, they took the opportunity to break a metal screen to get under then house. Well they didn't tell us and it was off for 3 days before we noticed. So my husband classed it but now we have an animal under the house that wakes us up every night to trying to get out. When we told

Critical: Professionalism, Responsiveness
I called in on a Thursday for a quote, told i would be contacted within a day, its now been 5 days and no calls.

Found this company through Costco. Although price was higher than other quotes, decided to use them because of cash back incentives and since I trust Costco.

Customer service was fantastic up until they received my payment in full. Then suddenly the tides changed.

Job was complete but installers ripped a whole in my ceiling. They attempted to patch and paint but did a half @ss job doing it. See picture.

I sent them pictures of their unsatisfactory job and two weeks later they sent another guy to fix it. But expected us to provide the material. Why should we be expected to provide the materials

Customers beware,,, I had to give them one star to get on the Yelp reviews but they deserve an F- their installation is horrible, 4 weeks after installing the air conditioner we find out their installer never welded the pipes ,so the gas had lealed out, blowing out only hot air then we have a propane problem we had leaking propane for 11 months , when I call them to come and fix it they denied that they had done anything wrong, I insisted they came out finally I beg them to come out and fix the propane pipes in my house, we have video tape of the propane leaking two feet away from the water heater

After obtaining several quotes from local companies as well as big box companies like Home Depot and Costco, we went the Costco route. We found the A Plus quote to be most competitive, but also their sales guy was informative and helped us understand the process and how the system works.

The installation went seamlessly without any issues. They stuck to the proposed schedule, communicated well and kept things as clean as possible given the nature of the job. They cleaned up after the work was done and made sure we understood how the system worked.

There are only two reasons I didn't give

This company had a great attitude about getting the job started. And they had a good work ethic. They did a wonderful job installing my duck work. And it passed with a wonderful score. These guys did a great job installing the air conditioning and heating system!

This review is just for the yelp quote response from the company.

I called Lennox to obtain some warranty information about our unit since it more than likely needed a replacement part. Lennox ended up providing me with a few different numbers to call and A Plus was one of them. I requested for a quote through yelp and received a response that they basically do not service units they don't install. I can't say much about their workmanship, but it was probably best I shouldn't go through them now given the other reviews.

This company is like a PREDATOR lurking in the aisle of COSTCO , looking for its prey. Paid $ 18,000.00 for an 1100 sq. foot home for central AC/HEAT. Of that $ 4,000.00 went to put the heater in the attic. They said they don't fix damage cause by the project. They damaged my floor; you can see the roof from my ceiling, and have to clean-up after their workers. Supposed to be a 3 day job, but the said they don't have the manpower. It's been21 days from the suppose date of completion. Our master bedroom is still hot, the I need to use 2 extra fans to be comfortable. Wait, and

KNOW WHAT YOU'RE GETTING INTO
1) when they come out to give you "information", they bring contracts with them and pressure you to sign them on the spot.
2) if you do decide to hire them make sure you read the contract very carefully before you sign & WATCH YOUR FIRST BILL VERY CAREFULLY!!!
The contract we had said 0% financing, but when we got our first bill there were finance charges applied.
3) trying to set appointments with them is like trying to control a room full of preschoolers, everyone has a different story. When all work was complete and the city needed to come out

I have to provide customers of an update today. It's been one year since my unit was installed. I can thank Tarcisio Barragan. I scheduled a call for him to come out to my home and he kept his word from one year ago. He came out to make sure everything was working and checked the freon and it was good. I heard a clicking noise and I was afraid of a fire starting in the attic and I'd never had that clicking noise in 14 years. It wound up being the filter in the hallway. I have two large sponges to keep it from being pulled up and making noise, but for some reason this year, there was

I went through Costco to get these services and that was a real bonus, literally. A Plus Heating sent out a rep to give me an estimate immediately. The installation of my heater/air conditioner was done very professionally - showed up on time and cleaned up after. The office staff is superb - no problem reaching anyone at any time and VERY responsive to my needs. My system received final approval from the City Inspector and all is working well. I would not hesitate to recommend this company to anyone I know needing their services.

It is my pleasure to give A Plus company 5 stars and let me tell why. We had a complete replacement and installment of new HVAC and furnace system, including ducts etc., done last year.

Service- My husband and I inquired about the furnace via Costco program. An A Plus Manager (or perhaps the owner?) came out to meet with us at home and explained the different types of furnaces. We agreed to purchase the most the most efficient product/system, best suited for our needs and home. A Plus completed the job in the most expeditious way. The workers were very knowledgeable and explained things to me

Went through Costco to get a new heating/cooling unit. This place was very good the service was good from the 1st step to the last step. They helped get the city permits,set up appointments to have them come out.
Costumer service was great,good communication.

Like other reviews, I have a Costco unit purchased in 2013, which used this company for install. Decided to use the same company for service due to the AC not cooling properly. Appointment was scheduled for 9-11. About 1045 there had been no word from them. After initiating contact with the office, they said the tech could not make it until 1pm. Well, at 2pm the tech finally arrived. He was more concerned with making sure we were paying the trip charge prior to doing any work and how he was going to be paid. This was all prearranged with the office upon scheduling the appointment. He was also

Rip-off price! Be very careful and don't sign any contract! They came for a free home estimate appointment through Costco. The gave us an estimate and said if we make the decision the same day they would give us 5% off. I trust Costco and think the price shouldn't be too bad so signed the contract with them. Then I forgot to cancel other vendor schdule estimate so the other vendor came and gave us another estimate. The other vendor's estimate is 5K less than A Plus! 5K! how could it be! Then I did some search on the internet. A Plus price is really unreasonable. I tried to cancel