Astacio Plumbing & HVAC will remain open for business and ready to take care of your heating and cooling needs. When you're looking for a high-quality plumbing service or reliable and experienced HVAC services, Astacio Plumbing & HVAC is the team to trust. We offer industry leading plumbing services, AC repair, and heating repair for all brands and types of systems.
If you find yourself in need of a new system, we offer AC installation as well as furnace installation solutions. In addition to our repair and installation work, we also perform HVAC maintenance for a variety of brands and systems. We're proud to be your local plumbing and HVAC company in the Norwalk, CT community.
Contact us today to schedule an appointment when you need it! There are many companies in Norwalk, CT and the surrounding areas you can call to be your HVAC & Plumbing contractor, but here's why you should choose Astacio Plumbing & HVAC. When you choose one of the quality name brand HVAC systems, you want to know that it will be installed properly.
If you find yourself in need of a new system, we offer AC installation as well as furnace installation solutions. In addition to our repair and installation work, we also perform HVAC maintenance for a variety of brands and systems. We're proud to be your local plumbing and HVAC company in the Norwalk, CT community.
Contact us today to schedule an appointment when you need it! There are many companies in Norwalk, CT and the surrounding areas you can call to be your HVAC & Plumbing contractor, but here's why you should choose Astacio Plumbing & HVAC. When you choose one of the quality name brand HVAC systems, you want to know that it will be installed properly.
Services
At Astacio Plumbing & HVAC, we offer HVAC installations, repairs, and plumbing service for a variety of systems for both residential and commercial customers across Norwalk, CT. Before we ever try to sell a new system to our customers, we do our utmost to find every means possible to fix your current system.
HVAC repairs. is not something any homeowner looks forward to. Whether it's the middle of the summer and your home just won't get cool or mid-winter and you woke up to a chilly house, you want Astacio Plumbing & HVAC to perform your repairs. Our technicians are expertly trained in both AC repair and heating repair, no matter what brand or type of system you have.
When your system reaches that point, you want to call on a experienced and reliable company who can provide you with excellent HVAC installation services. Astacio Plumbing & HVAC is just that company. We offer many leading brands of all types of systems. Should you just need an AC installation or a furnace installation, we can install systems separately as well.
Ideally, you should get HVAC maintenance every spring before you turn on your AC and heating system in the fall when the season begins to change. Astacio Plumbing & HVAC offers annual HVAC maintenance contracts or as needed services. Just give us a call for your maintenance regularly to keep your units in top operating condition.
Because we keep our homes closed up most of the year, our home's air quality can be questionable. If you're wondering about yours, Astacio Plumbing & HVAC offers IAQ checks for your home as an add-on to our semi-annual maintenance service or as a stand-alone offering. As homes become more energy efficient, there is less fresh air in our homes because they're sealed tight.
Reviews (18)
Raj Mehta
Jan 03, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We have been a customer for about 10 years. They service our AC, heating and plumbing needs. Their office staff and team members are highly professional. There customer service and quality of work are excellent.
Services: Install heating system, Repair HVAC, Repair heating system, Install AC, Install thermostat, Heating maintenance, AC maintenance, HVAC maintenance, Repair AC
We have been a customer for about 10 years. They service our AC, heating and plumbing needs. Their office staff and team members are highly professional. There customer service and quality of work are excellent.
Services: Install heating system, Repair HVAC, Repair heating system, Install AC, Install thermostat, Heating maintenance, AC maintenance, HVAC maintenance, Repair AC
Matthew Dauria
Dec 06, 2021
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Completely unhelpful. Despite service records that show this company installed and has previously serviced the equipment in the home I purchased, the dispatcher indicated Astacio was not taking new customers, and would not assist me with a critical repair issue.
*Updated for the owners response* To clarify the rationale for the negative review, I respect the fact that you are busy, but your response to my review is not accurate. The dispatcher DID NOT offer me a date, but stated that you were NOT accepting "new" customers. I said, "so basically you're refusing to help me" and he said "Yeah, kind
*Updated for the owners response* To clarify the rationale for the negative review, I respect the fact that you are busy, but your response to my review is not accurate. The dispatcher DID NOT offer me a date, but stated that you were NOT accepting "new" customers. I said, "so basically you're refusing to help me" and he said "Yeah, kind
Tye
Nov 16, 2021
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Ben Dussault
Nov 14, 2021
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Positive: Professionalism, Quality
Top-quality service from Astacio. As a new homeowner, everyone was very helpful at helping me diagnose my issues and fixed them promptly, at a reasonable rate. I've dealt with a few contractors since I moved in, and Astacio was by far the most professional and reliable - I wish I could use them for everything!
Services: Install garbage disposal, Repair pipe, Repair water heater, Find & repair leak
Top-quality service from Astacio. As a new homeowner, everyone was very helpful at helping me diagnose my issues and fixed them promptly, at a reasonable rate. I've dealt with a few contractors since I moved in, and Astacio was by far the most professional and reliable - I wish I could use them for everything!
Services: Install garbage disposal, Repair pipe, Repair water heater, Find & repair leak
Lucie Nigrelle
Sep 21, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mike Crocco was terrific and was not only professional but made everything work smoothly to the end and made a bad situation have a happy ending. He knows his business. I highly recommend him to anyone needing a knowledgeable person in this field Thanks Mike
Service: Install toilet
Mike Crocco was terrific and was not only professional but made everything work smoothly to the end and made a bad situation have a happy ending. He knows his business. I highly recommend him to anyone needing a knowledgeable person in this field Thanks Mike
Service: Install toilet
Tadiwa Jongwe
Aug 17, 2021
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I was referred to Astacio by my building as the go to plumbers.I must say I have been waiting for an estimate for three months!!When followed up on this an employee accused me of lying and fabricating stories to protect himself from his supervisor Mike.I’m not sure if this is how they usually operate but from my experience there was a lack of communication between employees, and a serious lack of customer service and professionalism(especially for a company in the service sector)They come across as if their service is a favor to customers yet people pay for these services.From what I’ve seen
Dwayne G.
Jun 05, 2021
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Daniel and his team are absolutely fantastic to work with. Daniel is very knowledgeable and takes pride in his work. He kept me informed every step of the way and explained the work that was being done and how things work and what I needed to know about the entire process. The job came out better than I had expected. I would absolutely recommend Astacio plumbing for your plumbing needs no matter the job big or small I'm confident they can handle it. If I could give 10 stars I would!
Kathleen Bowlby
May 29, 2021
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It was a pleasure working with Rob and crew on our air conditioner replacement. Rob came to look at our current system and showed up EXACTLY when he said he would. He did a great job of explaining everything to my husband and answered all of our questions. The crew showed up yesterday morning EXACTLY on time, worked hard all day long and were a pleasure to have in our house. They were very professional and did a good job of minimizing any disruptions to our work from home schedule. They did a good job cleaning up at the and of the day and they worked really hard on a hot day in our attic! And,
Gg
May 18, 2021
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I have trusted Astacio Plumbing for over 10 years. Of the four local plumbers I have used since I came to the Stamford area over 20 years ago, though some were very good, none have held a candle to Astacio for knowledge, professionalism, and service. Over the years, I have had plumbing projects done in connection with both an apartment and a house. In my experience, Astacio has the expertise to do basically EVERYTHING. From clearing out drain clogs, to kitchen disposal and water heater installations, to new plumbing, to a conversion from oil to gas heating, they’ve never failed me. If an issue
Raphael Rezende
Mar 02, 2021
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Yuki He
Jun 23, 2020
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Unprofessional and rude. I would never trust this company in my home or business. Astacio Plumbing was hired by the landlord but they forgot to let the tenants (us) know. Okay. It is a miscommunication. It happens sometimes. When we tried to ask what they were doing one guy became extremely rude and started cursing. He soon called his supervisor and referred to my co-workers as, "THESE F@#CKING PEOPLE." and very clearly expressed his xenophobic and prejudiced views. The word unprofessional does not even come close to describing the way this guy acted.
It is very easy to think that the problem
It is very easy to think that the problem
Michael S.
Jul 19, 2019
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Francis P.
Feb 01, 2019
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If it was possible to give no stars they deserve it. They were called in this morning to fix and issue with a boiler leak. The young man who was dispatched seemed to have been untrained or clueless as to what needed to be done. He may have overheard my frustration at his ineptitude and immediately got on his phone. He then proceeded to walk past me without a word and got into his van and left. Perhaps this is how they conduct business on a normal day. If I hadn't shown my immediate distrust and disgust, I am sure I would have been handed a very large bill for time spent there and nothing fixed
Anthony C.
Feb 08, 2018
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Sloppy work. Damaged a shower drain and it took them 3 hours to diagnose a simple leak. Job should have been done in 1 hour tops, but instead was billed 3 hours. Would not recommend or do business with them ever again, as their plumbers only can do basic simple work. Now I have a damaged infinity drain and a bill. A total waste of my money, find a real plumber.
Ricardo F.
Sep 04, 2017
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Terrible, they are nasty and unprofessional, the aptitude of their workers are nasty and rude. I experienced this several times with this individuals because they are used by the association in my condominiums, they even try to charge over $170.00 just to close the water. I even called the police on then once
Jv K.
Dec 21, 2016
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I hesitate to give a bad review because I have had 2 really great experiences with very helpful technicians. However, a gentleman named Rob came to a service call at our house today and stunk up my entire home with cigarette smoke, dirtiness, and then went back to his truck to spray a ton of cologne (which was then even worse than the original smell). I called the office asking if someone could mention this to him and was told it was overstepping their boundaries to do so. I have a child with significant allergies who has been coughing all afternoon after his visit and I imagine other clients would
Lee H.
Jun 14, 2016
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My company has had 2 HVAC systems installed by Astacio. The service technicians have always been very prompt and knowledgable. The owner of the company has been here to provide estimates and explain the system. He was very helpful and easy to work with. That are very professional. Lee. Ideal tile of Stamford.
Megha G.
May 28, 2015
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No business is bigger than the customer!
RICHARD you stood up on me and wasted my whole afternoon.
Your secretary lied to me on the voice mail saying you are on your way and lied to me again.
You need to get your act together, practice what you preach.
If the appointment was confirmed you should have showed up. You did not just stand me up, your secretary called me and left a false message- saying you are own your way and then when i spoke with her on the phone she said that is not how it works with you.
Excuse me?? Your time in not the most valuable thing, all our times are valuable. and customers
RICHARD you stood up on me and wasted my whole afternoon.
Your secretary lied to me on the voice mail saying you are on your way and lied to me again.
You need to get your act together, practice what you preach.
If the appointment was confirmed you should have showed up. You did not just stand me up, your secretary called me and left a false message- saying you are own your way and then when i spoke with her on the phone she said that is not how it works with you.
Excuse me?? Your time in not the most valuable thing, all our times are valuable. and customers
