Furnace blower went out on a Sunday and the on call tech helped save a $600 visit. They showed up first thing in the morning and were here with space heaters before the other two places even called me back. I now have a new furnace and the basement is cleaner than when the arrived. Our water heater suddenly pooped out after 10 years of service.
Called Pearson and spoke to Rhonda. She was a delight. Their service people Michael and Jonathan were at our house within 2 hours. They did a superb job installing a new unit at a competitive price and took away the old worn out water heater. Very neat, clean and very professional. With 50 years' experience, Pearson is the company to call for your plumbing, heating and pest control needs.
Pearson was founded on quality service at competitive prices and we continue that tradition to this day. Whether you require a minor repair or a major installation, you can be sure that it's done right by one of our highly qualified technicians. If you don't already have an air conditioning unit or system or you're thinking about upgrading your existing system, determining what size air conditioner you need can be a real headache.
Called Pearson and spoke to Rhonda. She was a delight. Their service people Michael and Jonathan were at our house within 2 hours. They did a superb job installing a new unit at a competitive price and took away the old worn out water heater. Very neat, clean and very professional. With 50 years' experience, Pearson is the company to call for your plumbing, heating and pest control needs.
Pearson was founded on quality service at competitive prices and we continue that tradition to this day. Whether you require a minor repair or a major installation, you can be sure that it's done right by one of our highly qualified technicians. If you don't already have an air conditioning unit or system or you're thinking about upgrading your existing system, determining what size air conditioner you need can be a real headache.
Services
With 50 years' experience, Pearson is the company to call for your plumbing, heating and pest control needs. Pearson was founded on quality service at competitive prices and we continue that tradition to this day. Whether you require a minor repair or a major installation, you can be sure that it's done right by one of our highly qualified technicians.
Midwest winters can be harsh and may seem to go on forever! Having a furnace go out at any point through the colder months can make it difficult for businesses and homes to continue their operations in comfort-if at all. When it's time to repair your existing furnace or install a new heater in Rockford, Pearson is the company to call.
With over 50 years of experience, Pearson Plumbing and Heating is the company to call when it's time for a fresh installation or air conditioning repair in Freeport, Rockford, and the surrounding areas. Our trained technicians will provide the highest quality service and make all efforts to bring comfort back to your home or business.
Reviews (19)
Pam McFadden
Jan 04, 2022
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Our heat went out overnight, we woke up and discovered the problem and called Pearson. They were there within 3 hours that day (ahead of schedule quoted). We we're amazed because it was-10*F that day!! Pearson provided fast, professional service, honest and up front about costs. Our furnace was repaired and we are so thankful for Pearson!
Allan Adkins
Nov 30, 2021
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Amara M.
Jan 03, 2021
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I had what I thought was my sump pump failing or in the very least malfunctioning on Christmas Eve morning. I knew this was going to cost but it was an emergency. I called a couple other plumbers first but they were booked for the day so I decided I would call Pearson, knowing it would likely be more expensive. I spoke with their receptionist at 11:00am. Their technician, Josh, was at my house and completed the work by 12:30pm. Luckily it ended up not being the pump itself but a few new parts and 45 minutes later, we were ready to roll again. The peace of mind of having someone available to come
David S.
Dec 26, 2020
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I had them out to inspect my boiler system and to check out a humming noise. I discovered after Jason left that my boiler which was working was afterwards not working at all. And, it cost me $60 dollars for nothing but a boiler now not working. I called them to come out and fix it and they never did find anyone to come back and fix what they broke. They even told me that I would have to pay the holiday cost since it was xmas eve. After several calls back and forth they offered to bring me some space heaters. They holiday charges was going to be over $200 per hour. In the meantime, I called
Sharon H.
Nov 11, 2020
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Tried to sell me a complete bathroom remodel to identify and repair a small leak. Pearsons told me I needed to tear out the plumbing wall and replace the new ceramic tile and tub with a bathtub insert and all new plumbing. I called a second company. Second company plumber came the next day and repaired the leak in about 5 minutes.
I called Pearsons to discuss this possible fraud with management. No one returned my call, but they kept the service charge for no service rendered.
I called Pearsons to discuss this possible fraud with management. No one returned my call, but they kept the service charge for no service rendered.
Richard M.
Oct 29, 2020
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Because the bill came to 250% higher than the estimate my investors would tar and feather me if I signed a contract with you. Your estimate of 20000$ for 7824 and 3800 for 7820 could possibly cost us 60000$. We can't understand why two guys took that long to run a few feet of one inch pipe. Might be they could have gotten out of the truck..
Daisy Rother
Jun 08, 2020
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Kimberly Burrows
Dec 31, 2019
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This company's best service man, Mark, has knowingly lied about the solution of the problem to gain a more expensive solution. I called Pearson Plumbing because of the reputation for quality and swift response upon receiving my service request. ISSUE: Water was seeping into the basement. Mark came to assess the situation. SOLUTION; Mark… communicated that he had to dig a 4 x 4 ft hole so he can get access to the leaky water line coming into the house. Then he would cut out the incoming water pipe and replace it. This action would solve our seepage problem. CONFUSION: The solution was so
Nancy Seaberg Carlson
Aug 28, 2019
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Jon S.
Dec 03, 2018
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They do good work but you will pay A LOT for it and you're invoice will be anything but transparent. Recently I had a 50 gal. hot water heater installed. Invoice was for $1390. I spoke with three different people at Pearson's and no one could tell me how much I was paying for the water heater. The water heater (commercial grade just like what was installed) I found online for $599. So somewhere they were getting ~ $790 for labor and additional "parts". The plumber was able to tell me the plastic pan he installed under the tank cost me $75. The exact same one is at Lowes for
Wanda B.
Nov 15, 2018
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Was scheduled between noon - 5:00, was very happy he was able to arrive before 2:00! John is a fantastic new plumber, he had to unclog two toilets and one of them required him to clear the line about 20 feet! He was courteous, professional, and cleaned up when he was done. The price was well worth the work he did! Kudos to Pearson for finding such a great employee!
Brian S.
Nov 14, 2018
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Joe C.
May 12, 2018
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Had my home air conditioner go out and asked them take have look at it. They replaced the starter capacitor in the outside condenser unit and got it going. The guy told me at first that he didn't have the part with him but later "found" one in his truck after about 15 minutes of looking. I later discovered, after probing a bit, the cap was a pull from parts unit. Of course they charged for more that the price of a new part and for more time than was actually spent on the service call. 2 months later the air conditioner had the same problem. This time they told my my unit was old
Scott J.
Jan 09, 2018
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Excellent and immediate service. Yes, you may pay a little more than others, but you certainly get what you pay for. I have had major installation, routine and emergency service and it has all been accomplished quickly, professionally and right the first time. Today, I called at 8:15 am and technician Keith Anderson responded at 10:35. Quickly diagnosed the problem (warranty part needed) the office called at 2:30 and said they had the part, Keith called me a few minutes later and said he picked it up an was enroute. Up and running by 3:30. Keith took the time to tell me about the problem and even
Catherine R.
Oct 13, 2016
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I was put off getting someone to look at my water softener. They cancelled and rescheduled twice because they only have one water softener person and water spots on my dishes was not an emergency. They originally put the wrong size softener in. I got a quote from them and had the same exact thing put in by an independent plumber for half the cost
The softener tech was rude and condescending.
The softener tech was rude and condescending.
Callie K.
Jun 30, 2014
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Fast and friendly. A little pricey for Rockford.
I called around 10am on a Monday morning, and a plumber was at my house around 1:15. He called when he was on his way, giving me a 30 minute warning before he arrived.
I had a bunch of water in my basement, and the sump pump was full. He said I needed a new pump, and he replaced it in less than an hour. He quoted me at $420 for parts and labor, but I ended up paying $440 (I can't remember his reason for this).
He gave me a 90 day warranty on his installation of the pump. He gave me a 3 year warranty on the pump itself.
Over the phone, the
I called around 10am on a Monday morning, and a plumber was at my house around 1:15. He called when he was on his way, giving me a 30 minute warning before he arrived.
I had a bunch of water in my basement, and the sump pump was full. He said I needed a new pump, and he replaced it in less than an hour. He quoted me at $420 for parts and labor, but I ended up paying $440 (I can't remember his reason for this).
He gave me a 90 day warranty on his installation of the pump. He gave me a 3 year warranty on the pump itself.
Over the phone, the
Ron H.
Apr 01, 2014
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Water heater seemed to be running a lot so I called Pearson. The guy came out within a couple of hours. It was during the week regular business hours. He checked the water heater and the unit seemed to be working ok and found there were two oak leaves that blew into the outside vent that restricted the air flow causing it to run a lot. He was at my house for 40 minutes and charged $172. I thought this to be excessive and he said his going rate is $112 an hour. There is no way I will call Pearson for anything again! If there was a rating lower than one star I would have picked that.
Tara H.
Feb 18, 2014
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MAJOR RIP OFFS! Expensive & did not get the job done. They just needed to fix the sewer in my basement so it would drain, they did, it was fixed for 2weeks. Plus they unplugged my freezer & all my food spoiled. Their work is not guaranteed. Roto Rootor got the job done for half the price, it took the one man less time it cost half the price $175 plus guaranteed for 6 months!
Al J.
Aug 02, 2010
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