Have you been searching for a reliable Toyota dealer in California? At Toyota of Downtown LA, we have a large inventory of new, used, and certified pre-owned vehicles, along with competitive pricing, allowing you to get the best deal possible on your next Toyota vehicle. Our Toyota dealership is located in the heart of downtown Los Angeles, where we're proudly celebrating our third year as your chosen Toyota dealership in Los Angeles.
We are delighted to be serving those in the Mission Hills and Cerritos areas. We offer a variety of vehicle specials and incentives to help you drive home in your next Toyota for less. When you find the vehicle that's sure to enhance your current commute, reach out to the financial experts in the finance department who will work hard to create a financial package that won't break the bank.
We are delighted to be serving those in the Mission Hills and Cerritos areas. We offer a variety of vehicle specials and incentives to help you drive home in your next Toyota for less. When you find the vehicle that's sure to enhance your current commute, reach out to the financial experts in the finance department who will work hard to create a financial package that won't break the bank.
Services
Toyota of Downtown LA is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota.
Car shopping in the Mission Hills area for a new Toyota in Southern California? Look no further than the new vehicle inventory at Toyota of Downtown LA. At our Toyota dealership in Los Angeles, we have a wide variety of models in stock, from the popular Toyota Camry, to the C-HR, to the fan-favorite RAV4.
As part of the Toyota family, your exceptional ownership experience starts with ToyotaCare1, a no cost maintenance plan with 24-hour roadside assistance. The ToyotaCare plan covers normal factory scheduled maintenance for 2 years or 25,000 miles, whichever comes first. 24-hour roadside assistance is also included for 2 years and unlimited miles.
Toyota Safety Sense is a bundle of active safety features standard on many Toyota vehicles. These innovative features are designed to help protect you and your passengers from harm as well as help offer peace of mind to your drive. Toyota New Car Inventory with TSS safety features are now available at Toyota of Downtown LA conveniently located in Los Angeles.
Reviews (20)
Jay Simmi
Dec 31, 2021
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Frank M.
Dec 30, 2021
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I brought in my vehicle in regarding a seat that no longer fold. Latch is not broken part has failed. The Sienna is brand new with less than 5k miles. I have never left a bad review, this is my first. I had an appointment, explained my concern when I made the appointment. Service advisor Jonathan was pretty rude. I was advised to leave the car for the weekend although they had 10 vehicles available and no rental will be provided. Last time I checked, warranty issues you keep the car your provide a rental. I suggested to bring car next week, again he said rental would not be covered although vehicle
Claudia Casas
Dec 27, 2021
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Ken Kelyt
Dec 23, 2021
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Danny C.
Dec 23, 2021
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Isaias Boesi
Dec 19, 2021
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Ricardo Rodriguez helped me find my ride. He was extremely helpful and kind during the whole process. He got me a great deal and the best part is that he made the process very easy and smooth. I’m very grateful for his service. I’ll definitely be referring all my friends looking to buy a car to him.
Freddie E.
Dec 14, 2021
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Had taken my vehicle in last week for an alignment and warranty repair upon picking up my vehicle I noticed a lot of my stuff was scattered everywhere didn't think much of it. Upon further discovery I noticed they stole my credit card gift cards and my passport that were in my center console. I was inquiring about a Toyota Tacoma the sales rep I was working with was extremely friendly but after this experience with thieves I will not be spending a dime at this location I will take my business elsewhere.
Susan N.
Dec 03, 2021
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This is a follow up review. Chris cokonis and Gary kamoshida helped with smog test a few years ago. This week was the first smog test since the issue. I passed the smog test thanks to their great follow up service. I really appreciate the extra their effort This an example of two employees that made the extra effort to solve a problem and resolved it and left with a more than satisfied customer. Thank you Chris and Gary.
Mike L.
Nov 18, 2021
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Most horrible Toyota Dealer !! Egotistical and prejudice employees. Definitely last time I come in for any type of service!!! Still haven't followed up since the last incident or an apology for my African American people over your employees comments or an attempt to rectify the incident!! Mark , Danny , and Tony gave me an arduous time this morning. Guillermo and Mel were exceptional. Mark @ 8:32 sped towards while moving a vehicle forward after a small dispute we had. At 8:34 when I went to tell Danny of the incident they all laughed at me as if I were a mad man !!!check the surveillance
Angel D.
Nov 08, 2021
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I took my car in for a routine service let alone I just renewed a six months maintenance contract for $400 which is only three visits . I was unhappy with the service that was provided my car was left with plastic inside and A plastic head cap. To top it off they took all my coins and left mostly only pennies. They can have the change but the fact that my property was stolen is A BIG ISSUE. Toyota of downtown LA managers needs to fix that issue to comply with there costumer satisfaction motto.
Diegp Y.
Nov 04, 2021
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Gaf Houzin
Oct 28, 2021
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Absolute thieves. Call them what they are. Learn from my mistakes and don’t get service from these thieves. The bad experience started from the first time I called them. As soon as they got a hold of my number, they started harassing me at work with terrible offers to buy my car. They texted and called me. Before going to them, I had already run the diagnostics and knew the exact issue was the car detected a loose gas cap. It wasn’t until I got there and was trapped in that they told me they would charge me $170 if I refused their service. Then they said it would be a 3 hour wait. I should
M. U.
Oct 27, 2021
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Brought our car in for a diagnosis was told the cost would be $170. Called us back to let us know they DON'T know what the diagnosis is. Upon arrival a few hours later we were charged $340 for an unknown diagnosis when Mr. Hernandez told us it would be $170 and never expressed there would be an additional amount. We were told we had to pay $500 more in order for them to try and diagnose again. We were obviously upset at waisting + $340 for the inability, incompetency, rudeness and poor quality customer service of Toni Hernandez.
We spoke with management but unfortunately they were no help
We spoke with management but unfortunately they were no help
Meylin A.
Oct 19, 2021
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If I could give 0 stars I would. This place is horrible. They'll charge you $170 to see what's wrong with your car (my issue was with air /noise coming in through the a pillar). Certain things they should not charge for like a manufacturing defect, but they would not check unless i paid. If they decide it's "normal" then you must pay. Horrible.
Shareen D.
Oct 14, 2021
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Stay away from this location. Called and made an appointment to get my car serviced and it was for 10am. Went to drop it off the next day and was notified that my car should be ready by noon. I had taken an Uber home and was waiting for a call or text so I can go pick my car up. It was 2pm and I still hadn't heard anything. I called and the girl who answered in services wasn't sure if it was done?? I called again and the friendly gentleman notified me that it was ready and that they needed to fill out paperwork. Bottom line though, it should not take 4 hours WITH an appt, to complete
Charlie P.
Sep 08, 2021
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I got my fairly new car, bought here, serviced for the first time.
Alright, so I was taken for a fool when I purchased my vehicle. When I was talking about the services and treatment I got at Honda, I was told "don't worry, we'll take care of you here, too."
I brought my vehicle in to be serviced and when I asked if the Uber service, advertised when purchasing your vehicle, online, and at the kiosk, could pick us up from 7th & Fig since we wanted to walk to the restaurant to eat, but possibly not back. I was told that they do not offer Uber - only for special circumstances
Alright, so I was taken for a fool when I purchased my vehicle. When I was talking about the services and treatment I got at Honda, I was told "don't worry, we'll take care of you here, too."
I brought my vehicle in to be serviced and when I asked if the Uber service, advertised when purchasing your vehicle, online, and at the kiosk, could pick us up from 7th & Fig since we wanted to walk to the restaurant to eat, but possibly not back. I was told that they do not offer Uber - only for special circumstances
David H.
Aug 26, 2021
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Bad, avoid, waste of time, not a credible business, greed, uncaring, unprofessional.
Listen, I know these places are just in it to make profit. Toyota of Downtown LA is in a centralized location and no number of bad reviews are going to make a dent in their flow of traffic. It's been about 24 hours since I left the dealership and I'm still bothered. Maybe their clients expect bad or mediocre service, but when I take my car for a routine oil change, it shouldn't take over four hours to get the car back. My wife and I arrived a little before 1:25 PM. I should have known it would
Listen, I know these places are just in it to make profit. Toyota of Downtown LA is in a centralized location and no number of bad reviews are going to make a dent in their flow of traffic. It's been about 24 hours since I left the dealership and I'm still bothered. Maybe their clients expect bad or mediocre service, but when I take my car for a routine oil change, it shouldn't take over four hours to get the car back. My wife and I arrived a little before 1:25 PM. I should have known it would
Cj V.
Jun 22, 2021
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I caught them fraudulently charging for service labor that was never provided. It's every customer's worst nightmare to have little technical knowledge about car maintenance and get scammed for it, and that's what happened to me.
The last time I visited, they charged me for an air cabin filter replacement that was never installed. Mistakes happen so I gave them the benefit of the doubt and came back today for an oil change and tire rotation, as well as to address this concern. When I politely brought up the fraudulent charge, they doubled down on their lie and made up an excuse
The last time I visited, they charged me for an air cabin filter replacement that was never installed. Mistakes happen so I gave them the benefit of the doubt and came back today for an oil change and tire rotation, as well as to address this concern. When I politely brought up the fraudulent charge, they doubled down on their lie and made up an excuse
Adriana G.
Mar 22, 2021
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FIRST VEHICLE I PURCHASED!!! I first came here just to "look" at the Corolla. I came across Wilson who was very friendly and knowledgeable about the vehicle I was interested in. Once I left the dealership I contacted the Costco Auto Program to get an even better offer. Then Ben contacted me with a quote I was comfortable with. The next weekend I'm BACK! Ben and Wilson talked and gave me the price I was quoted.
Overall, this was the best experience with buying my 1st car. I've heard stories of friends feeling ripped off, lied too, or even feeling pressured. James was the financial
Overall, this was the best experience with buying my 1st car. I've heard stories of friends feeling ripped off, lied too, or even feeling pressured. James was the financial
Ruby A.
Jan 04, 2021
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I came here Nov.19, 2020 to purchase a car. I thought I had gotten great service from sales rep Ned. At the beginning I was very happy with my purchase. I started to have issues with the car a month later so I decided to get it serviced. When I arrived I was told that the car had been in a car accident before we purchased and for that reason they wanted me to pay 490 dollars to even check it. Ned never disclosed that the car had been in a car accident before and when asked he said that the car was clean. We were lied to. We over paid for this damaged car & now we have to deal with future issues
