Contact Leith Volkswagen of Raleigh, NC - See hours and directions for VW sales, service and parts- from Raleigh, Cary, Durham and Wake Forest, North Carolina. Leith Volkswagen is the only Triangle dealership that really gets what a Volkswagen is. It's not just a car, it's an experience.
With our friendly atmosphere, state-of-the-art facilities, and knowledgeable Volkswagen Certified sales staff, it's easy to see why everybody is buying their cars from us.We have a large selection of new and certified pre-owned Volkswagen vehicles, as well as over 2,500 quality used cars available in the Leith network.
Our Volkswagen dealership is known throughout Raleigh, NC for our wide selection of new and used cars. We work hard to ensure that we always have a lot full of great cars for all types of drivers. If you're looking for a new Volkswagen, then we're the place for you! If you want something that costs a little less, but still has tons of years left, then a high-quality used car might be the way to go.
With our friendly atmosphere, state-of-the-art facilities, and knowledgeable Volkswagen Certified sales staff, it's easy to see why everybody is buying their cars from us.We have a large selection of new and certified pre-owned Volkswagen vehicles, as well as over 2,500 quality used cars available in the Leith network.
Our Volkswagen dealership is known throughout Raleigh, NC for our wide selection of new and used cars. We work hard to ensure that we always have a lot full of great cars for all types of drivers. If you're looking for a new Volkswagen, then we're the place for you! If you want something that costs a little less, but still has tons of years left, then a high-quality used car might be the way to go.
Services
We at Leith Volkswagen in Raleigh are proud to offer one of the most popular automotive brands available in Raleigh, North Carolina. Our experienced sales staff is happy to help you find the perfect new or pre-owned vehicle to fit your lifestyle. We have the largest selection of new and certified pre-owned Volkswagen vehicles, as well as over 2,500 quality pre-owned vehicles available in the Leith network.
The intangibles that make driving a Volkswagen feel so fun and comfortable are precisely working instruments and systems that perform out of sight flawlessly. What makes them work so efficiently is the calibration they received at the factory complemented by proper maintenance by professional technicians who know just as much as the original manufacturer.
The car buying process is just that, a process and we're here to help. Just fill out our contact form and one of our fantastic representatives will respond as soon as possible. Whether your a Raleigh Local or making your way down from Wake Forest or Durham, Our expert teams are ready to go the extra mile!
Whether you're a long time Volkswagen owner or looking to join the club, Leith Volkswagen of Raleigh is here to help you find your next dream car! Contact us with an questions you may have and our experts will be more than happy to help. Browse our large inventory of Volkswagen using the filters on the left hand side to narrow down your choices.
Reviews (23)
J. Velez
Dec 28, 2021
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Sharay Griffin
Nov 13, 2021
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I had my 80,000 mile checkup in October. I called a few days ahead to get a quote and it ended up being exactly what they said it would be. My advisor was Matt, who was extremely nice and did a great job at promptly communicating any issues and the next steps. He also did a great job of recommending services, but was not pushy about it at all, and notifying me of a recall I wasn't even aware of. I recommend this dealership as the go-to VW dealership in the area, and I will definitely be back for my 90,000 mile checkup.
Yvonne Cropp
Oct 24, 2021
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Daniel M.
Oct 11, 2021
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I've done business with Leith VW Raleigh for 7+ years.
They bugged me for months to buy my VW since they were low on inventory. After accepting an offer from them, I decided to sell to them because my title was with VW Corporate and I thought it'd be a seamless transaction.
They came to my house to pick up the car and do the paperwork to purchase on a day when I had 103 fever, so I shouldn't have been transacting anyway. Once I signed the documents, I said "where's my check for the difference of what they owed me and my loan pay off". They said it would take 2 weeks
They bugged me for months to buy my VW since they were low on inventory. After accepting an offer from them, I decided to sell to them because my title was with VW Corporate and I thought it'd be a seamless transaction.
They came to my house to pick up the car and do the paperwork to purchase on a day when I had 103 fever, so I shouldn't have been transacting anyway. Once I signed the documents, I said "where's my check for the difference of what they owed me and my loan pay off". They said it would take 2 weeks
Robin S.
Aug 17, 2021
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This dealer has the worst customer service department I have ever experienced. I expected more from Volkswagen.
1 claimed they had tire in stock but did not
2 claimed they would call when tire was received but did not
3. Dropped my call when I called in to check on availability
4. Claimed service tech was at lunch and would call within an hour. I finally called back at 1:45 and was told the tire would be ready in :30 minutes so returned to the dealer.
I have purchased two new cars here but will not buy another here and probably not another Volkswagen at any location. I expected better service
1 claimed they had tire in stock but did not
2 claimed they would call when tire was received but did not
3. Dropped my call when I called in to check on availability
4. Claimed service tech was at lunch and would call within an hour. I finally called back at 1:45 and was told the tire would be ready in :30 minutes so returned to the dealer.
I have purchased two new cars here but will not buy another here and probably not another Volkswagen at any location. I expected better service
Steve T.
May 22, 2021
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I went in for an oil change and waited for the service. After 2 hours, I noticed my car had been brought back and parked out front. I asked the service advisor if the car was ready. He said no. I asked why was it parked out front. Turns out service was completed. Note there were only 2 other customers in the waiting lounge. When I paid and went to the car, a cup of nearly empty soda and a pair of sunglasses had been left in the car. Even worse, the car is under CPO warranty and CarFax had no record of the oil change. Called service department and they offered no help in getting Carfax record updated
Daniel P.
Mar 19, 2021
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I have never written a review before now but I felt it was due. Went for new tires and alignment on my Passat without an appointment. Service advisor warned me that it would take a while to get to my car, but I rarely get a day off work, so I waited. Mentioned my heat wasn't working on passenger side and they fixed that while I was there (warranty). Anyways lunch rolls around and I was still sitting in the nice clean customer lounge and my service advisor brings me lunch. Really nice gesture. Don't find companies like this anymore. A+++ experience!
Andrew F.
Jan 06, 2020
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I went in for routine warranty issues that I assume would be covered. Nowhere in the process was I told I was being charged directly until the end after I repeatedly mentioned my warranty. I walked out having paid over 600 when I would have told them not to do the work if it was going to cost that much but I was never given the option.
Had they mentioned any payment required I'd have insisted my warranty would cover it and ask them to verify. They didn't have my warranty on file or even ask.
Three previous dealers had my warranty on file but they somehow didn't. I was forced to
Had they mentioned any payment required I'd have insisted my warranty would cover it and ask them to verify. They didn't have my warranty on file or even ask.
Three previous dealers had my warranty on file but they somehow didn't. I was forced to
Wyatt C.
Nov 02, 2019
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Customer Service is Over the Top!
I was unfortunately broken down in Kenly, North Carolina, The closet VW dealership was in Raleigh, NC! I did not realize how lucky that was! After 2 days of bad, I was met by Adam Ridge he listened to my sad story and was all over it quickly. He and the Tech Jeff tried to the best of their abilities to get me back on the road but that was not to be. However the best part was I ended up at this dealership! I was treated with concern respect and the need to help me. Even though the fix would take several days I was kept informed and apprised of the situation at all
I was unfortunately broken down in Kenly, North Carolina, The closet VW dealership was in Raleigh, NC! I did not realize how lucky that was! After 2 days of bad, I was met by Adam Ridge he listened to my sad story and was all over it quickly. He and the Tech Jeff tried to the best of their abilities to get me back on the road but that was not to be. However the best part was I ended up at this dealership! I was treated with concern respect and the need to help me. Even though the fix would take several days I was kept informed and apprised of the situation at all
Jill S.
Sep 16, 2019
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This is a review of the certified pre-owned vehicles and services of raleigh volkswagen. If you're considering a pre-owned vehicle I would look at other dealers. Since buying my car I've had some issues and it can be a hassle to work with this dealership. For context the car I purchased is a 2016 model and was 22k mileage. I haven't even had it 6 months and the battery needs changing, the steering has issues and the AC blows hot air. When trying to figure out assistance with this at volkswagen, calls go unreturned or I get transferred around only to be hung up on, I find out that
Daniella B.
Sep 04, 2019
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Tim C.
Aug 05, 2019
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My wife took her car there for a factory recall issue. Service was probably the worst I have seen at any dealership. The car was dropped off on Monday afternoon and we didn't get it back until late Friday. Any updates we received were because my wife called and asked about the status. She was told on different occasions that they would call her back but never did. Thursday when she called she was told the car would be ready Friday morning and that they would call her. At 3:00 she still had not heard anything so we decided to just show up. Low and behold, they were just finishing test
Julie
Apr 19, 2019
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Carissa S.
Mar 16, 2019
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Wish I could give negative stars.
We called the dealership early in the morning and spoke with James for a Golf TDI that was for sale in the Raleigh VW Store. He knew we were coming for that vehicle, and we had an hour drive. Hours later we showed up to the dealership and he told us it sold an hour after we called early in the morning. We received no courtesy call. When we said we wanted to look at another vehicle he said they would transfer it to the store today (in 30 minutes to be exact) and when we asked about the status of that vehicle after almost an hour, the manager told him they would
We called the dealership early in the morning and spoke with James for a Golf TDI that was for sale in the Raleigh VW Store. He knew we were coming for that vehicle, and we had an hour drive. Hours later we showed up to the dealership and he told us it sold an hour after we called early in the morning. We received no courtesy call. When we said we wanted to look at another vehicle he said they would transfer it to the store today (in 30 minutes to be exact) and when we asked about the status of that vehicle after almost an hour, the manager told him they would
Tad S.
Oct 27, 2018
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In 40 years of car ownership this was the worst dealer and especially the worst service department I have ever dealt with. The car (a VW Tiguan) was a total lemon- so that did not help, but rather than trying to make things right, they just made things worse by never honoring the warranty and Leith and VW would just blame me- the owner- for doing things wrong!
I did find an independent garage that actually honored the VW extended warranty so at least someone would fix the car. Leith would continually collect $100 for diagnostics and say its not broken. Even when the timing chain broke and destroyed
I did find an independent garage that actually honored the VW extended warranty so at least someone would fix the car. Leith would continually collect $100 for diagnostics and say its not broken. Even when the timing chain broke and destroyed
Sophia Z.
Oct 24, 2018
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What a JOKE the service department is! So upset. Took our car in on 3 occasions for low coolant, had them inspect the vehicle, and perform additional makntenance and they MISSED a bad water pump on 3 separate occassions. This has been ongoing for MONTHS! Took our vehicle on vacation and it took their service department less than a minute with a flashlight to find the issue. NEVER buying here again, find another place to service your vehicle.
Cara S.
Oct 15, 2018
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James L.
Aug 01, 2018
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Outstanding sales, service, and parts. Consistently exceeds expectations.
Recently, I bought a new 2018 Passat GT from Dash (Dashiel) at Leith Volkswagen of Raleigh.
Buying a new car can be very stressful. I already had a specific model (a 2018 Passat GT in black) in mind when I made an appointment for a trade-in appraisal.
Dash, the sales person assigned to my appointment, made the experience pleasant and relaxed. Dash was diligent and, without my asking, had me test drive a 2018 Passat GT to ensure I would be happy with my choice. Dash was very knowledgeable about its features and helpful
Recently, I bought a new 2018 Passat GT from Dash (Dashiel) at Leith Volkswagen of Raleigh.
Buying a new car can be very stressful. I already had a specific model (a 2018 Passat GT in black) in mind when I made an appointment for a trade-in appraisal.
Dash, the sales person assigned to my appointment, made the experience pleasant and relaxed. Dash was diligent and, without my asking, had me test drive a 2018 Passat GT to ensure I would be happy with my choice. Dash was very knowledgeable about its features and helpful
Mike C.
Jun 04, 2018
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Brought my VW CC in for oil change and so far my experience has been great. I was immediately greeted by a service advisor as soon as I entered. As we did the walk around, I had some questions about my car and my service advisor Richard was very helpful. The service was completed in a reasonable timeframe. During my wait in the waiting lounge are complimentary popcorn and coffee and water. They have an area for you to conduct work for business or school. There's even an area for children to keep them occupied. The area is well maintained and clean.
Overall my experience here has been nothing
Overall my experience here has been nothing
Theresa H.
Oct 17, 2017
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This location used to be absolutely fantastic. I bought my 2015 Jetta Sport here, and was so happy with the sale process and the service department until recently. We have solely taken both of our cars here for service for 2-3 years (we also have a 2013 GLI).
Totally unprofessional and not worth the extra $ anymore.
It seems as though they are falling in line with other dealerships with price gouging their customers rather than being transparent. It's unfortunate, since this was never the case before.
They also refuse to do service washes, "since May," as per one employee today
Totally unprofessional and not worth the extra $ anymore.
It seems as though they are falling in line with other dealerships with price gouging their customers rather than being transparent. It's unfortunate, since this was never the case before.
They also refuse to do service washes, "since May," as per one employee today
Dameian B.
Sep 30, 2017
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Dear Mr. Haire and Executive Management Team,
I am truly grateful that every time I drive up to get service from your service department, Adam, Michael Thompson, and Service manager, Kevin, roll out the red carpet service for us. I can honestly say that it feels like home whenever we visit your store. I had to have my vehicle thoroughly checked due to another check engine light awareness; however, after working very closely with your service team, through the use of my personal scan tool in conjunction with their investigative experience, we were able to determine that my leak detection pump
I am truly grateful that every time I drive up to get service from your service department, Adam, Michael Thompson, and Service manager, Kevin, roll out the red carpet service for us. I can honestly say that it feels like home whenever we visit your store. I had to have my vehicle thoroughly checked due to another check engine light awareness; however, after working very closely with your service team, through the use of my personal scan tool in conjunction with their investigative experience, we were able to determine that my leak detection pump
Tammie D.
Sep 21, 2017
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I'm on my 5th VW, so I've been to this dealership many times over the decade.
My review is of the service department only, as I haven't purchased a car here yet.
With my many cars over the years, there's eventually going to be an issue here and there with
one or two of them.
I want to give a huge Thank You to Mike, Adam, Kevin and Shana! These folks have been so very kind over the years. I'm a busy mom and always on the go. They know my kids now, I've
seen pics. of theirs. I would probably stay in a VW just to keep them around! ;-)
Shana was even sweet enough
My review is of the service department only, as I haven't purchased a car here yet.
With my many cars over the years, there's eventually going to be an issue here and there with
one or two of them.
I want to give a huge Thank You to Mike, Adam, Kevin and Shana! These folks have been so very kind over the years. I'm a busy mom and always on the go. They know my kids now, I've
seen pics. of theirs. I would probably stay in a VW just to keep them around! ;-)
Shana was even sweet enough
Alexander D.
May 24, 2016
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After receiving the internet quote on a Saturday we were called by the Captial Blvd. store asking us if we wanted to see the car and we replied yes. The lady told us it would have to be transferred from Cary to the Capital store but that's no problem and we would be called when the vehicle is there ... certainly before 2:30pm. Never heard from anyone at the Capital store again. EVER.
Then we got a call from the Cary store and they informed us after we explained the above situation that Leith doesn't transfer vehicles, that the stores "aren't connected and under completely separate
Then we got a call from the Cary store and they informed us after we explained the above situation that Leith doesn't transfer vehicles, that the stores "aren't connected and under completely separate
