Excellent customer service and Jayden did his best to make sure I was satisfied with my new car. I appreciate him and I am extremely happy with my Kia and hope to stay with Spitzer Kia for many years to come. Micheal Rosado my sales person he was a pleasure to work with, and Bill in the finance dept.
They take the time to understand the customer needs and wants when it definitely comes to buying any type of vehicle. If you're looking for a Kia model in Cleveland near Parma and Strongsville, you've come to the right place. We are the premier Kia dealership in Cleveland thanks to our outstanding sales, finance and service staff members.
When you come to Spitzer Kia Cleveland, you are treated like family as we strive to give each customer the ultimate car-buying experience. We have an extensive line of new, used and Certified Pre-Owned vehicles as well as incredible finance and service centers. Experience why we have been in business for over 100 years and visit our showroom today.
They take the time to understand the customer needs and wants when it definitely comes to buying any type of vehicle. If you're looking for a Kia model in Cleveland near Parma and Strongsville, you've come to the right place. We are the premier Kia dealership in Cleveland thanks to our outstanding sales, finance and service staff members.
When you come to Spitzer Kia Cleveland, you are treated like family as we strive to give each customer the ultimate car-buying experience. We have an extensive line of new, used and Certified Pre-Owned vehicles as well as incredible finance and service centers. Experience why we have been in business for over 100 years and visit our showroom today.
Services
A lot has changed at Spitzer Kia Cleveland over our 100 years as a business, but one thing that hasn't is our dedication to our customers. Since we first opened our doors in 1904 the customer has always been our No.1 priority. At Spitzer Kia Cleveland there is nothing more important than serving the customer.
Come visit us at Spitzer Kia Cleveland, a premier Cleveland car dealership, where customers are No. 1. We keep that promise by offering the best selection of brand new Kia vehicles, Certified Pre-Owned and used vehicles, and a top-notch Service Department, Finance Department, and Parts Department. If you own a vehicle, we have you covered.
If you like a new or used vehicle shown on our site and would like to see how it handles, schedule a test drive below. One of our salespeople will contact you shortly to confirm the time and date. New vehicle pricing is based off MSRP and Sale Price includes all offers and incentives. Not all will qualify, some offers cannot be combined.
Life throws enough curves at you. Car trouble shouldn't be one of them. So it's comforting to know that you can stay worry-free with our Spitzer Shield at Spitzer Kia in Cleveland. You'll enjoy exclusive benefits on new vehicles like a Nationwide Powertrain Warranty that includes unlimited time and unlimited miles.
Boldly innovative and undeniably versatile, the all-new 2022 Carnival MPV is built for your bring-it-on life. The available Blind-Spot View Monitor projects a live feed of your blind spots onto your instrument cluster when you trigger your turn signal. When paired with standard Blind Spot Collision-Avoidance Assist, the system helps avoid potential collisions by guiding the vehicle in its current lane.3.
Reviews (21)
Mitch Uttech
Feb 02, 2022
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I just bought a Certified Pre-Owned Kia Forte from Spitzer Kia, the process couldn't have gone smoother. I visited later in the day so there were only a few people on staff, however everyone worked very well together to get the job done. Big shout out to Leo and Justin for helping me locate and eventually buy the car. I have been in the car market for a few weeks now and I have not been treated as nicely anywhere then I was here. I highly recommend coming over the Spitzer Kia in Cleveland!
John Halfhill
Jan 11, 2022
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We moved to the area in May and this was my second service appointment at Kia Spitzer. I could not be happier with the service I received. Rachel Greathouse was my service advisor and she did an excellent job on explaining everything about what services were needed and provide. She was very professional, friendly and attentive. I waited in the lounge while the service took place and in addition to the fact that the area was extremely clean, several salespeople and other and the cashier checked to see if I needed anything. Overall, it was a great experience and the cost of the service was very reasonable
Denise G.
Dec 14, 2021
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I have no problem with salesman at the dealership. However I do have a problem with the amount of cars that need service. My son whose car was less than a month old sat at the dealership for over two weeks because it wouldn't start and was towed in. Day after day I called and on some days I didn't even get an update on where he was in line. 10 to 15 cars ahead of my son was absolutely ridiculous. I finally had to email the general manager in order to get help. By the next day my son had his vehicle. My sons car was bought in July and he is still waiting for a car manual that should have
Renee Wurm
Nov 25, 2021
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We just purchased our Kia Carnival from this location and had such a great car buying experience with sales associate Michael Rosado. He made it a smooth and fun process for even my two little kids. The lovely Carnival had lots of protective stickers inside and he showed my kids how to take them off and they had fun removing some of them. Michael spent time with me to help me sync my phone to the Carnival and reviewed all the cool safety technology. Then of course the kids got to hit the gong! I would highly recommend this location and ask for Michael Rosado Jr!
Ahmad Ahmad
Nov 02, 2021
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Ken Z.
Nov 02, 2021
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Aleksandra Lyutyy
Aug 25, 2021
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Marie Yvette Muscatello
Aug 20, 2021
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Ahmad Mohammad helped us secure a beautiful 2022 Kia Soul at a price we could afford! He answered all our questions in a professional manner. Ahmad kept us updated on every aspect of the car purchasing process. He took care of our needs and wants efficiently! My husband and I are quite satisfied with our experience at Spitzer Cleveland as well as with our Sales Associate, Ahmad!
Kevin H.
Nov 20, 2020
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Don't know which one is worst Kia Spitzer or Kia of Bedford. Service department is horrible. Left my car with dealership for about a week. No one followed up regarding my service status. Contacted service department my service agent was out. So i contacted the manager she had no idea what was going on. She stated that she will follow up with me regarding a unfamiliar service. Then Service department stated i need to pick my car up until they figure out if something is covered under warrenty. I'm only at 30K all warranties are in tach. But seems to me they didn't want to fix this
Debby S.
Oct 13, 2020
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Went there on October 12 with intention of buying new car. Had to leave showroom with salesperson due to customer and employee lack of mask wearing. I asked salesperson why some customers were not wearing masks. He replied they are offered to customers, but if they choose not to wear, they still allow in, in order to get the sale. Also employee behind counter on right side when you walk in not wearing mask. My health is more important than giving them my business. I will take my business elsewhere
Aundrey S.
Jun 28, 2020
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I hate this type of stress. I am conflicted and hurt. Part of me just wants to send the scathing letter that will follow this post to the management at Spitzer Kia-Cleveland, but I want to make sure that when we spend our money, we spend it wisely and with people in our community who are not just out to use us and when we no longer serve them, they feel like they can be disrespectful. In 2017, I purchased a car with George Woods at Spitzer Kia. He is the husband of a sweet, gentle woman who went to Kent with me that I respect. I wanted to purchase with and help a family that I "knew"
Jill B.
Nov 21, 2019
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Connie H.
Feb 15, 2019
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I came back to my home state and wound up at this dealership and bought a new car. I had no clue how challenging it would be since I financed it, to get it titled in the state I now live in. Vincent, in the finance office At Spitzer, was incredible in helping me keep my car legally on the road while scads of paperwork and state rules and Kia Motor Finance procedures and the intervening holidays collided. 2 1/2 months later I finally had my new plates on the car. If it had not been for Vincent and Spitzer Kias dealership, I am not sure how I would have gotten to work those last few weeks! Thank
Tim Y.
Dec 03, 2018
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I have purchased 3 vehicles from Spitzer Kia and my son just purchased his first. I have always been treated like a very valuable customer. I didn't realize how much they go above and beyond until we purchased a car from another dealership. When my son bought his car, they stayed an hour after closing time to complete the transaction when they could have easily asked us to come back the next day. Just took our car in for routine service - hours are convenient and they offered us a shuttle service to take us home or somewhere else instead of waiting. They kept me updated on the progress
Beverly M.
Nov 21, 2018
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DO NOT GO TO SPITZER KIA FOR ANY KIND OF CAR!! THEY ARE THE WORST DEALERSHIP EVER AND I WOULDN'T GO THERE OR ADVISE ANYONE TO GO THERE IF IT WERE THE LAST PLACE ON EARTH. They couldn't even GIVE me a car if they tried.
I went in to look at and test drive a Stinger and then another vehicle. Our salesman was Josh M. During the test drive Josh has his face in his phone. You ask him a question and he doesn't respond. When he realizes we are talking to him, he asked, "what did you say?". Nice attention to the customer and surroundings.
I decided on the Stinger, but wasn
I went in to look at and test drive a Stinger and then another vehicle. Our salesman was Josh M. During the test drive Josh has his face in his phone. You ask him a question and he doesn't respond. When he realizes we are talking to him, he asked, "what did you say?". Nice attention to the customer and surroundings.
I decided on the Stinger, but wasn
Dawn W.
Oct 08, 2018
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Jessica W.
Aug 16, 2018
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Had an awful experience at Halleen Kia in North Olmsted, where I brought them a recall letter that specifically said to take my car to the nearest dealer immediately - they turned me away and said there was nothing they could do. I didn't believe that there was no other options. (I wouldn't have received a letter telling me to go to the dealer ASAP if that was the case) So I called Spitzer Kia and they offered to put me in a rental right away until my car gets fixed, which is exactly what they did. Staff was very polite.
Mark W.
May 12, 2018
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On May 11, 2018 I visited this dealership. I took a test drive with Jim the salesperson. The vehicle did not have an option that I wanted so I told him I would not be interested. At that point he said wait a minute and he went and talked to the sakes manger Mel (remember that name).
After about 10 minutes I walked to the sales desk and said I needed to go and picked up my keys from the trade in evaluation that they did.
At that point Mel said "why are you leaving do you have an hour glass or something" and I replied I need to go.
He then said "you took an hour of my salesman time
After about 10 minutes I walked to the sales desk and said I needed to go and picked up my keys from the trade in evaluation that they did.
At that point Mel said "why are you leaving do you have an hour glass or something" and I replied I need to go.
He then said "you took an hour of my salesman time
Harry T.
Apr 12, 2017
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DO NOT EVER GO TO THIS PLACE FOR ANYTHING!! They will screw you over. They replaced my engine on a vehicle with 1000 miles on it and I still have the same problem. So now I have a new vehicle with a remanufactured engine that never should have been replaced. When I took it back they gave me a "loaner/rental" and charged me for it without ever saying there would be a charge. They are trying to do everything they can to cover their enormous mistake. They say there is nothing wrong with the car now but I am the one that is stuck with a piece of crap Kia.
Nicholas S.
Sep 07, 2016
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Normally I get service done often at Kia for oil changes and whatnot. I usually have awesome service and everyone is very friendly. Unfortunately I had to cancel my appointment today and the gentleman I spoke over the phone with was rude and had a very poor bedside manner. I understand if you don't have the ability to schedule something last minute but Steven needs better customer service skills.ds
Stephen H.
May 05, 2014
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I'm going to echo the sentiment of the other reviewer. I walked in and was quoted a price for a car. 250/month for a lease deal. Then he walked it down to 227 with a thousand dollar down payment. Much to my surprise, they came to me with a sheet that quoted me 125 over their original quote. When I went with a more basic model, the price was the same! Who would pay 350/ month for a moderately tricked out Ford Focus? I'm going to keep shopping. Bate and switch does not work well for me. No Korean car for me!
