Visit our showroom to view our gas, wood-burning, and electric fireplaces for indoor and outdoor spaces. We also offer fireplace inserts as well as a large selection of gas logs and fireplace glass doors. We design, install, & service heating and cooling/HVAC systems for residential and commercial spaces.
We've been providing the Central Coast with quality fireplaces and heating & cooling systems for almost 30 years. Please feel free to call us with any questions you may have. We carry an extensive selection of gas & wood-burning fireplaces, gas stoves, and gas logs for you to choose from. Our showroom features many different styles and setups for you to browse.
Stop in and explore our roughly 30 fireplace installations to get inspired for how a fireplace can improve the beauty of your home. We work closely with you to specify the proper equipment and design the system that's best suited for your space. We can also install ductless air conditioning systems and ductless heating systems.
We've been providing the Central Coast with quality fireplaces and heating & cooling systems for almost 30 years. Please feel free to call us with any questions you may have. We carry an extensive selection of gas & wood-burning fireplaces, gas stoves, and gas logs for you to choose from. Our showroom features many different styles and setups for you to browse.
Stop in and explore our roughly 30 fireplace installations to get inspired for how a fireplace can improve the beauty of your home. We work closely with you to specify the proper equipment and design the system that's best suited for your space. We can also install ductless air conditioning systems and ductless heating systems.
Services
Your fireplace system should be inspected on a regular basis so repairs can be made to help maintain a safe environment. A poorly kept chimney can result in strange odors such as the smell of smoke after the fire has been extinguished. It can also lead to poor evacuation of smoke from a burning fire because of a lack of ventilation.
We have over four thousand feet of showroom featuring over thirty working fireplaces for you to explore. Whether you're looking for a wood-burning fireplace so you can experience the crackling of firewood as it warms your space, or you prefer the ease of a cleaner-burning natural gas fireplace, or your space calls for an electric fireplace, you'll be able to find your perfect fit in our showroom.
We're proud to provide installation of furnace and HVAC systems for residential and commercial clients. There are so many benefits to a quality installation of a new HVAC system including better health, efficiency, comfort, and a higher quality of living. We work closely with you to specify the proper equipment and design the system that's best suited for your space.
Photographs can help to inspire, but they can't convey the warmth that you feel from the fireplace of your dreams. We have the largest fireplace showroom on the Central Coast of California-over 3,500 sq. Contact us today or visit our showroom to plan the perfect fireplace, fireplace insert, stove, or electric fireplace to warm your space.
This information is very important, please read this thoroughly and feel free to ask any questions you may have. First, please remember that during your installation, your home or business will be a construction site. While we do everything possible to keep your property clean and orderly during the installation process, some dirt, fingerprints, equipment, supplies and packaging should be expected.
Reviews (27)
Pendola
Dec 28, 2021
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Frank G.
Dec 23, 2021
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Just like many others, the Owner (I guess he is) Richard...is...well...like his name ...a real Richard. If you check out the Google Reviews you will see similar to the Yelp experiences.
Went into the showroom which is nice, Richard gave us a rough quote. We followed up with several calls (all went to VM and none returned) and an email. In frustration we went in and he screamed "name, name, name" at us....more general abuse followed. Please remember I walked in to the store and that was literally his first interaction not knowing who I was! Anyway, he grumpily replied he will get
Went into the showroom which is nice, Richard gave us a rough quote. We followed up with several calls (all went to VM and none returned) and an email. In frustration we went in and he screamed "name, name, name" at us....more general abuse followed. Please remember I walked in to the store and that was literally his first interaction not knowing who I was! Anyway, he grumpily replied he will get
Caron M.
Dec 22, 2021
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I wouldn't even give total heat 1 star. They installed a firebox back in 2012 and have been less than even nice to deal with. They should be out of business. This last episode is my last. The only reason i even bothered to call total heat was because they are the original installation people. They are absolutely ridiculous. I requested a new sparker to be installed and a new thermostat it was not even top of the line it was a standard $20 model and my bill was $744 that is ridiculous what does this guy think he's doing. I SAY IN BOLD DO NOT DO BUSINESS WITH TOTAL HEAT, HORRIBLE!! I
Frank Gamwell
Dec 20, 2021
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Well, Richard by name and....you get the rest. Just like other Reviewers, Richard (who I have to assume is the Owner) at first was semi-decent, gave me a rough quote, then I called and called and emailed to get a legit quote once I knew all the measurements etc. No reply. After 3 weeks went into the showroom...he literally screamed "name, name, name" at my wife and I as we walked towards the counter at the back. When I tried to explain who I was he screamed back "I don't care until you give me a name"...I gave him my name...which, of course, he did not recognize...so then I re-explained to him
Mona R.
Dec 11, 2021
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We started shopping for a fireplace insert back in October. We've never encountered a business that acted as if they didn't want our business until we went to this one. The owner, Richard, is rude and insulting. He answered our questions as if we were idiots for even mentioning them. My husband spoke on the phone with him and emailed several times and got no satisfying answers other than curt replies. When we asked if someone could come out and take a look at our fireplace he seemed to think that was an outrageous request. After a couple of weeks of trying to get information and estimates
Dave H.
Nov 19, 2021
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Brynn B.
Oct 21, 2021
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Q. D.
Oct 20, 2021
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I simply cannot believe this company is still in business. I've been trying to help my 80 year old mother deal with this horrendous owner, who not only has ZERO customer service skill, but he literally has told us he doesn't have time to answer our questions about the services. We asked for a written estimate, and he said, verbatim: "We're too busy around here to deal with that." By some miracle, Richard (owner) has employed service people who are decent folks. I can't wait for one of them to realize they should leave Total Heating and open their own competing business
Sexy B.
Sep 29, 2021
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Kkkkenk
Jul 30, 2021
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Autumnbutterfly S.
Jun 23, 2021
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By far the worst business in Santa Barbara. Measured all angles of my fire place to order a screen. They took the measurements and ordered me the wrong size screen. Over charged me for the screen then refused to return the item that they wrongfully ordered. I then had to order online with the same measurements and got the right size from another company who charged me half the price. This place is a joke, stay clear!
Lee C.
May 07, 2021
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Great experience with Total Heating for installation of a fireplace. The purchase was easy, the price was fair and they kept us informed throughout the project. Actual installation was yesterday- the crew (James and Jeremy) arrived on time and made the installation a pleasant experience. They were professionsl, friendly, accommodating (accepted an on the spot change order) and were extremely clean in their work. The entire Total Heating team - Richard, James and Jeremy earned their 5 stars!
Andrea B.
Feb 24, 2021
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Nathan R.
Feb 10, 2020
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If I could give less than one store I would! If you're looking for the worst customer service in Santa Barbara and this is the place for you. The owner has the worst bedside manner and is not helpful in anyway I would stay as far away from this place as possible! Not sure how they're still in business but good luck if you have to use him.
Lori G.
Jan 09, 2020
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Called about a part that I need for my fireplace. Was informed that the part/installation was too small for them to be bothered with it. While I have always preferred to do business locally, I will not recommend nor conduct business with Total Heating given their lack of concern for customer service.
Ernest Atkins
Oct 01, 2019
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Marina Wolf
Aug 23, 2019
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I recently purchased gas logs for my fireplace from Total Heating - they also installed the logs. My experience was great from start to finish. Liz was a huge help in picking out the logs (and very patient regarding my repeated visits) and Jeremy, the installer, did a fantastic job of dealing with some odd aspects of my fireplace gas line that complicated the installation. I would recommend them very highly.
Steve Nagelmann
Jul 17, 2019
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I have purchased a number of items from the fireplace store over the years. I used the Total service team once, and appreciated the courtesy and workmanship of their technicians.
Yesterday, I went to the store to buy a part for my fireplace. I met one of the technicians in the parking lot, and described to him what part I needed. He was very courteous, and knowledgeable, and knew just what part I needed. He even went to his truck, and showed me the part. He said we needed to talk to his boss to find out what he would charge.
Inside the store, we spoke to the owner, and his response was, “I
Yesterday, I went to the store to buy a part for my fireplace. I met one of the technicians in the parking lot, and described to him what part I needed. He was very courteous, and knowledgeable, and knew just what part I needed. He even went to his truck, and showed me the part. He said we needed to talk to his boss to find out what he would charge.
Inside the store, we spoke to the owner, and his response was, “I
Beau Schmidt
Jun 09, 2019
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I read the reviews of Total online and was hesitant about calling them but didn't really have any other options.
I called and got a call back from a friendly woman within the day and set up an appointment a few days later as they told me they were busy going into the winter.
That morning Jermey called me and said he was showing up about 20 minutes early. I met him, he was courteous and knowledgeable. He fixed the issue with fireplace in about 20 minutes (Clogged orifice) and gave me a fair bill for his time.
I called and got a call back from a friendly woman within the day and set up an appointment a few days later as they told me they were busy going into the winter.
That morning Jermey called me and said he was showing up about 20 minutes early. I met him, he was courteous and knowledgeable. He fixed the issue with fireplace in about 20 minutes (Clogged orifice) and gave me a fair bill for his time.
William P.
Feb 21, 2019
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I had them out twice, 2 service calls, to fix a gas fireplace. Problem not solved. The service guy and I figured it was probably the pilot assembly but couldn't be sure. I figured I would buy one and install it myself. I got the assembly, but when I started to do the replacement, I noticed that there were a couple of wires that didn't match up, and there was more disassembly than I had initially thought, so I called these folks and asked them to come put it in. The owner said he wouldn't come out and install it because they didn't make any profit on the part. After 2 service
Peter D.
Nov 29, 2018
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M. H.
Aug 03, 2017
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Joe V.
Dec 02, 2016
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Landon R.
Oct 26, 2016
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Absolute jokers.
Charged me $100+ to diagnose my ac problem. Said they couldn't tell for sure but thought it was a leak in the outdoor unit. Told me to spend $1k to seal and refill or $7k to replace. I opted for the former. It worked for a day. Asked them to come out again. They charged me ANOTHER $100+ for a second diagnostic, during which they ACTUALLY did the job and looked at the internal condenser unit which was obviously leaking.
So, double charge for diagnostic service. One of which was incomplete and cost me a grand.
Just lucky I didn't opt to replace the whole unit the first
Charged me $100+ to diagnose my ac problem. Said they couldn't tell for sure but thought it was a leak in the outdoor unit. Told me to spend $1k to seal and refill or $7k to replace. I opted for the former. It worked for a day. Asked them to come out again. They charged me ANOTHER $100+ for a second diagnostic, during which they ACTUALLY did the job and looked at the internal condenser unit which was obviously leaking.
So, double charge for diagnostic service. One of which was incomplete and cost me a grand.
Just lucky I didn't opt to replace the whole unit the first
Jayne H.
Feb 04, 2016
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Left work early to meet Richard at my home to get an estimate on a new heater. After waiting for an hour, he was a no call no show! I got a call about ten minutes later saying that he would be to my home in 10 minutes. Not going to give you that chance - my time is valuable and you just wasted it. Going to look elsewhere.
David Ron
Sep 30, 2015
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Marcia Burtt
May 31, 2013
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