The expert team at Garcia INFINITI is committed to caring for your vehicle for as long as you own it. We have state-of-the-art service facilities and use the latest diagnostics to maintain and repair your INFINITI vehicles. We offer many convenient amenities such as Express Service to make your visit with us pleasurable.
At Garcia INFINITI, we use only genuine INFINITI parts, so you can be sure your vehicle will perform as well as the day you got it. If there's one thing we want everyone to know it's that at Garcia INFINITI we are here to create and foster relationships. That's what we want from the time you walk into our Albuquerque showroom serving Rio Rancho, Bernalillo and Santa Fe looking for the new or used INFINITI vehicle of your dreams.
Garcia INFINITI is still the family owned dealership it always has been. Garcia INFINITI has been New Mexico's only authorized INFINITI dealer since 1995 and is part of the Garcia family of fine automobiles which has been taking care of New Mexicans for over 50 years.
At Garcia INFINITI, we use only genuine INFINITI parts, so you can be sure your vehicle will perform as well as the day you got it. If there's one thing we want everyone to know it's that at Garcia INFINITI we are here to create and foster relationships. That's what we want from the time you walk into our Albuquerque showroom serving Rio Rancho, Bernalillo and Santa Fe looking for the new or used INFINITI vehicle of your dreams.
Garcia INFINITI is still the family owned dealership it always has been. Garcia INFINITI has been New Mexico's only authorized INFINITI dealer since 1995 and is part of the Garcia family of fine automobiles which has been taking care of New Mexicans for over 50 years.
Services
Do you have questions or comments for us? We'd love to hear them! Fill out the form and we will get back to you as soon as possible. If you need help with any aspect of the buying process, please don't hesitate to ask us. Our customer service representatives will be happy to assist you in any way. Whether through email, phone or in person, we're here to help you get the customer service you deserve.
But then, you're not just anyone - and this isn't just any crossover. Introducing INFINITI's long-anticipated return to the crossover coupe segment it created two decades ago: the uniquely provocative all-new 2022 INFINITI QX55. Experience a singular, asymmetrical cabin design that's built around style, comfort and INFINITI's unwavering belief that Luxury Should Be Lived In.
First Name* Last Name* Cell Phone Email* Vehicle Status* Select One New Pre-Owned Make* Model* Trim Year* Details About Your Vehicle e.g. All Vehicles Prices do not include additional fees and costs of closing, including government fees and taxes, any finance charges, any dealer documentation fees, any emissions testing fees or other fees.
INFINITI Certified Pre-Owned vehicles combine true peace of mind with the exceptional experience of owning an INFINITI at a pre-owned value. INFINITI maintains exclusive requirements for certified pre-owned vehicles and we encourage the smart consumer to compare our criteria to other luxury manufacturers.
Whether you would like to take out a car loan, or think a INFINITI lease is the best option for you, Garcia INFINITI is here to work with you to find the best option. We have automotive financing experts on staff who can work you through all of our wide array of options to find the right one for your new INFINITI M37, G37, Q50, QX60 or QX70.
Reviews (18)
Nick D.
Nov 04, 2021
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I inquired about a 2017 GMC Yukon with 47k miles,test drove it and put $400 down. Pending credit approval (salesman assured me I would get 3.9% rate) with a total of $10,000
I was putting down. I did not get approved 4 days later
so I returned for my deposit. Salesman was unavailable so sales mgr Brandon informed me that deposits are not refundable bevause I "had taken the vehicle off the market". The vehicle was sold and not even on the lot! So I asked what if I had left my entire $10,000 deposit down? He said they would keep it. Rather than cause a scene I left and my bank card issued
I was putting down. I did not get approved 4 days later
so I returned for my deposit. Salesman was unavailable so sales mgr Brandon informed me that deposits are not refundable bevause I "had taken the vehicle off the market". The vehicle was sold and not even on the lot! So I asked what if I had left my entire $10,000 deposit down? He said they would keep it. Rather than cause a scene I left and my bank card issued
Gunga D.
Aug 17, 2019
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We have been interested in an Infiniti but while waiting for the second year of production we found a different make we liked and bought it because we couldn't get a date of upcoming years 2020delivery and they weren't advertising any sales over the August end of year season. We had a nice sales relationship with the dealer and still would have considered their vehicles for our other car. We did get a nice call every so often asking about our status, and this morning we received one from Ken. When we told him we bought a different make he asked which one, and when we said the model he
Sandra G.
Jun 08, 2019
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Dwight M.
Apr 12, 2019
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Having had terrible experiences with dealers in the past, I was skeptical about taking my INFINITI to a dealer for an oil change and a multi point inspection (still under warranty). But surprise--everything went very smoothly. Leonard checked me in and notified me when the tech was putting my special synthetic oil into the engine. The tech told me my about my rear brakes being thin and noticed that my rear wiper blade needed replacement. It is very reassuring to have a service tech tell you what you need and not pad the list with unnecessary work. Leonard cashed me out at about $25 for the oil
D. H.
Mar 05, 2019
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My wife and I generally buy a new vehicle every few years. Over the course of a 25 year marriage we have dealt with a lot of car dealers. This was our first purchase from Garcia InfinitI but this has to be our worst experience. I would not recommend this dealership to anyone. We were lied to by the General Manager regarding our trade in, our salesman did not follow through on promises made verbally and in writing and they had our vehicle in the shop for 3 days just to have a 2nd key made. The overall experience was horrible.! To be honest, I think a rating of 1 may be too generous
Ok... round
Ok... round
Timothy P.
Sep 13, 2018
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Beautiful dealership, but a terrible sales experience. Really aggressive salesmen. And I get it, that's their job. But I came in after my car was declared a total loss by insurance. I have 28k to spend, and want to see what's out there and how much I need to budget for. Sales kid was nice enough, but then his manager sat me down and started throwing all these offers down with a sign today objective. It felt like I wasn't allowed to leave until I said "no thanks I'm just browsing today" like half a dozen times. He would then lecture me on "I don't see what
Dan F.
Feb 26, 2018
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Best car buying experience in my 66 years and as a business owner with fleet vehicles I've had many. Great car. Priced right. See Alan for sales. No pressure just helpful info. And believe it or not I felt he was an advocate for the customer. Although very experienced he treated us like we were his first customer. It's been well over a month but he continues to contact us to make sure we are happy with our new car. We are!
Sirron B.
Jan 21, 2018
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S. F.
Oct 22, 2017
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Infiniti, as a brand, was recommended for me to consider for my trade in. I meandered into Garcia Infiniti late on a Saturday afternoon to test drive a vehicle to decide if it was even something I would consider. Well, within an hour I was in love with a new vehicle and was made an offer for trade in and lease (I had wanted a lease) I couldn't refuse. I could see they wanted to make a deal work for both sides. I was respected, treated with dignity, and honestly just really enjoyed my time with them. It went so well that a few days later we traded in our other existing vehicle with Garcia Infiniti
Desiree R.
Aug 07, 2017
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Tony G.
Jun 03, 2017
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We have bought three cars here and have never been treated better. The staff are always warm and welcoming. They are flexible and easy to work with. The building was gorgeous even before the remodel. Our kids love the cookies and drinks. I would give them 5 stars except that the parts and service are really expensive. They do have loaners available, just call ahead if you need one. Correlation? Probably. Any other problems we've had are with Nissan quality and not the dealership. We have had no major problems outside of the warranty period.
Bronwyn W.
Oct 20, 2016
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My husband and I had been talking about replacing my 2004 G35 with something newer (but not new new) for several months. The old girl was past 140K which is time to think about end of life alternatives. My husband had located my dream Infiniti at Garcia a few months ago, and had been trading calls with the manager. We decided to go on in, knowing that we may come out with a new vehicle, and frankly we were not up to an afternoon of haggling and BS. We went after lunch on a Tuesday, and by 4:30 pm we had the new car; a white 2011 G37x. Awesome on wheels. And the folks at Garcia made it so easy,
Bonnie B.
Sep 17, 2015
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I purchased my first Infiniti at Garcia Infiniti. Alan Alfano was my sales rep. I purchased a used qx50 but from the treatment I got from Al you would think it was brand new & their top model. He made the whole experience very pleasant & talked me through everything without making me feel pressured or dumb, both of which were very appreciated. He still helps me out 4 months later. Garcia is lucky to have him!!!! I recommend him/them highly.
Rachel K.
Aug 31, 2015
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Go see Al. He was helpful, straightforward, and answered all our questions without any high pressure BS. We got a great deal on a great car and couldn't be happier. In fact, the entire experience was remarkably pleasant given how stressful my boyfriend and I find the car shopping process to be. Highly recommended.
Stephen M.
May 30, 2015
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The sales process was great and easy. Infiniti vehicles are beautiful however I will never buy one again as long as there is only the one Infiniti dealership owned by Garcia automotive. The service department is awful and the service manager was so rude. It's taken 8 visits for a noise issue and they still cannot figure it out. I was told to "just keep my windows up so I don't hear the noise".
Jim S.
Aug 09, 2014
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This dealership is the perfect reason not to have an Infiniti in Albuquerque, this is the only Infiniti dealership in NM.
Went in for a recall, the service adviser said the car wasn't bought from them and they had paying clients waiting for more important work. Finally they agreed to perform the recall on the dash, but they didn't install the steering wheel correctly so the car's traction control would activate on it's own after regular driving and almost caused us to get in a wreck.
Went in for a recall, the service adviser said the car wasn't bought from them and they had paying clients waiting for more important work. Finally they agreed to perform the recall on the dash, but they didn't install the steering wheel correctly so the car's traction control would activate on it's own after regular driving and almost caused us to get in a wreck.
Lyssa D.
Oct 21, 2013
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I purchased my second Infiniti at Garcia. Shane sold me my first Infiniti in 1998. Patrick Hornef was my sales guy on this purchase. I felt like I didn't get a bunch of pressure, I came in and drove a car, discussed a trade in on my BMW that I was presently driving, and went away to think about it. I went to Carmax, and got a quote, Infiniti matched my Carmax quote, I went alone, as my cutie was working out of town, and sat down with both Shane and Patrick, I walked out with what felt to me to be an excellent deal. I had done a ton of research and basically stuck to my guns. Both guys
Pamela F.
May 27, 2013
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