Here in Tennessee, pest problems are a constant problem for residential and commercial properties. Pest infestations aren't just a nuisance-they can be dangerous and destructive, too. That's where we come in. For more than 45 years, we have been committed to providing our customers with pest-free living.
Whether you want to keep ants out of your kitchen or need bed bug removal for your hotel, our exterminators are licensed and ready to help. You can trust our team will provide you with reliable, long-term pest control solutions for your Knoxville home or business, keeping you pest-free all year long.
Getting rid of rodents from your property can be a difficult process. If you're concerned about a potential rodent problem, or you want to take preventative action, schedule a FREE inspection today! When warm weather arrives, so do ants. Without an ant exterminator, the process can seem long and never-ending.
Whether you want to keep ants out of your kitchen or need bed bug removal for your hotel, our exterminators are licensed and ready to help. You can trust our team will provide you with reliable, long-term pest control solutions for your Knoxville home or business, keeping you pest-free all year long.
Getting rid of rodents from your property can be a difficult process. If you're concerned about a potential rodent problem, or you want to take preventative action, schedule a FREE inspection today! When warm weather arrives, so do ants. Without an ant exterminator, the process can seem long and never-ending.
Services
In the midst of a corporate buyout, Russell determined it was time to start the company he had always dreamed of owning. His new adventure was based on his desire to serve his community by providing quality service at a fair price. In honor of his mother, who raised nine sons after her husband passed away, Russell was also determined to support his community by assisting the widows and elderly of Knoxville.
We are growing! And we have many exciting employment opportunities for the right candidates. Working at Russell's Pest Control means you are a colleague. We believe in treating everyone, be it client or specialist, with professionalism and respect. We are always seeking professional people who share our enthusiasm and sense of pride to fill positions such as technicians, sales and administrative professionals.
At Russell's Pest Control, we know how important it is to protect your home from pests for the safety of you and your family. Since our founding, our residential pest control services focus on preventing pest problems before they start. Our residential exterminators will work with you to develop a pest control plan suited to the unique needs of your Knoxville property.
If you're a homeowner, you don't have time to deal with a pest infestation! Home pest control is an important part of keeping your property healthy and safe for your family. Without the help of a professional exterminator, pest problems of all kinds-rodents, roaches, termites, and more-are inevitable!
Pest problems inside of apartment buildings are inevitable. With so many people living in multi-unit buildings, a single pest problem can quickly spread and affect more than one unit. Without the help of a professional exterminator, pest control on this large of a scale can be frustrating and never-ending.
Reviews (22)
David Raborn
Jan 08, 2022
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So far I am a little disappointed with Russell's. We have been having trouble with rats and have done everything we can to no avail. We called Russell's and it took a week to come out for the initial appointment. I couldn't be here so my wife had to deal with the person who was here. She said he did go look around and under the house and said yep… you have rats. He then Charged my wife $225 for the initial contract and didn't set out the first trap or even put some poison under the house. He told her someone would call the next day and they failed to follow through. Then my wife discovered
James Salvaggio
Dec 26, 2021
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Tom O'Dell
Dec 04, 2021
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Critical:Â Professionalism
They have only been out to apply inspect protectio twice this whole year .Their service person did not discuss what he had done or leave us any kind of list I was much happier when I put on Home defense myself . I will be canceling this service .
Services: Termites, Mosquitoes, Fleas or mites, Ants, Rodents
They have only been out to apply inspect protectio twice this whole year .Their service person did not discuss what he had done or leave us any kind of list I was much happier when I put on Home defense myself . I will be canceling this service .
Services: Termites, Mosquitoes, Fleas or mites, Ants, Rodents
Rita Ritchey
Oct 28, 2021
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I requested multiple times for appointment to be set up. Last Oct 2020 the tech showed up unannounced. We have had prowlers in the area; so when my security cameras went off I was concerned. I pay for services every 3 months - this month they called and set the appt for Thurs the 21st they called wanting to change it. I asked for it be done on… Monday the 24th then it was changed to thurs the 28th I told them I could not be at home at that time could the appt be later in the day. They said NO. Rescheduled the appt for Fri the 29th. I told them I need to know a time frame, but they evidently
Jennie Dorsey
Oct 21, 2021
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Barb Miller
Oct 01, 2021
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Frank Jager
Sep 03, 2021
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My exterminator was Brian. He was both down to earth in personality, and professional in his job at the same time. He is a great conversationalist and good at his duties. Its rare I need an exterminator to begin with, but he levels with you in personality and does his actual job well. I recommend this company and Brian personally
Cynthia Key
Aug 03, 2021
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Positive: Professionalism, Punctuality, Quality, Value
James came to our home and explained everything about what he was doing and how the service he would be performing worked. He was professional and knowledgeable. Thank you James and I highly recommend Russell’s Termite company for your home protection.
Service:Â Termite inspection
James came to our home and explained everything about what he was doing and how the service he would be performing worked. He was professional and knowledgeable. Thank you James and I highly recommend Russell’s Termite company for your home protection.
Service:Â Termite inspection
Kim P.
May 26, 2021
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I have used Russell's for years and have nothing but good things to say about them. I bought an old cabin last year and had a roach problem. They came weekly until it was taken care of. Any time I call them, I get the service I need and if they have to come back, they gladly do.
Over the last decade of using their services at 2 locations, I have not experienced one negative with this company.
Over the last decade of using their services at 2 locations, I have not experienced one negative with this company.
Alexis Evans
May 25, 2021
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Sydney Lambert
May 13, 2021
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I do not recommend this company at all. They will 100% take advantage of you. We have squirrels. We hired this company to come out and take care of our squirrel problem. We paid half up front and was told that we would pay half at the end of the job. We were told that the tech would do an initial inspection inside both units and then set up traps,… patch some holes, and we had high hopes. We were also told that the outdoor traps would be set up for 3-5 days to ensure the squirrels get out. The tech came out the first day on short notice and we didn't have our gate unlocked for him to do
Msd Maryville
Apr 14, 2021
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Gary has been our tech this year and we have received excellent service. Sometimes I see a bug and just wonder what it is and ask and he is always super fast to respond and let me know what needs to be done. He is professional, courteous, and wants excellence because he knows pests would impact our customers. Absolutely impressed with Russell's!
Michaelangelo A.
Mar 11, 2021
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I am surprised by the poor reviews. However, everyone has different experiences and some get burned along the way. If i were Russell's, I would hire someone to help with customer retention and be very careful on hounding people. Holding people to contracts is a bit much. Contracts are for companies that have retention issues past 6mo. If you want to stand head and shoulders above the rest, you must demand high quality service to your customers at no additional cost and your company will grow. Maybe learn why Nordstrom's became so successful. The book is called "The Nordstrom Way
Michelle S.
Jan 07, 2021
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Read the reviews and stay as far from this company as you can. As others have stated, I would give zero stars if it were an option. Twice now they have said someone came and serviced our home and no one had been here. I work from home as well as have cameras. We are currently moving and our house has been sold. They won't terminate our contract. They informed me that I could pay a cancellation fee, so I inquired what it was. You are never going to believe what I was told. It is the amount left owing on the contract! That isn't a cancellation fee, that is paying out the contract
Nikki Knowles-Hopson
May 14, 2020
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David Smith
Apr 17, 2020
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Lacie Childers
Mar 02, 2020
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Edit: whoever replies to the Facebook comments are nice though! And takes the time to listen to problems. So I won’t let one person’s rude behavior reflect the company.
You might be a good pest control service but you have rude people that work for you 🙃🙃🙃 someone flipped my sister off while driving. Really doesn’t make me wanna call your business. ✌🏼
You might be a good pest control service but you have rude people that work for you 🙃🙃🙃 someone flipped my sister off while driving. Really doesn’t make me wanna call your business. ✌🏼
Monique T.
Sep 07, 2019
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I have nothing bad to say about Russell's pest control. I Have used them all season after another company failed. Dead bodies everywhere! My communication with the company has been great and fast. I have called them once to come and spray again for a one mosquito that bit me. It was due for spraying the following two weeks. But they came out a couple days later.
Robin U.
Jul 25, 2019
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Bigcheese H.
Jul 08, 2019
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I would leave zero stars if that was an option.
Poor communication and lack of accountability from sales woman, scheduler, and management. Not a pleasant experience!
Further and perhaps more concerning, I have since contacted 2 other pest control companies and both advised the system proposed by Russell's is not the most appropriate treatment for my house.
I will be proceeding with another company and highly recommend you do the same.
Poor communication and lack of accountability from sales woman, scheduler, and management. Not a pleasant experience!
Further and perhaps more concerning, I have since contacted 2 other pest control companies and both advised the system proposed by Russell's is not the most appropriate treatment for my house.
I will be proceeding with another company and highly recommend you do the same.
James H.
Mar 29, 2019
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Terrible service, this company is a sham! Said our house was termite free! We got a second opinion due to inspector being here no more than 5 mins and guess what Orkin pest control found a whole mound of termites underneath our flooring that Russell pest control said was termite free! Also, the inspector left our gate open and let our dog loose so we spent most of the morning searching for our dog! What a careless and bogus company Russell pest control is......don't use Russell pest control Period!....absolutely ridiculous and a complete sham!
Jeff F.
Sep 15, 2016
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This company apparently performed some sort of pest control service on the property that we now own. It seems that the builder allowed them to do some soil treatment before we closed on the purchase of our house last year. Ever since, this company will not leave us alone. We started receiving bills shortly after moving in demanding payment to continue the service. When we did not send payment, they started sending people out to our property to harass us. I have told them repeatedly that we are not interested in their service and to remove us from their list. We never signed up for their service
