Hesse Air Conditioning & Heating

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Fantastic service. Honestly the best work I’ve had for any home maintenance or repair in years.
Services: HVAC maintenance, Repair AC, AC maintenance, Install AC, Install heating system, Installation

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent, professional service. Attention to detail and very responsive to all questions. Highly recommended!
Services: Repair ducts & vents, Install AC

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Outstanding service, very honest, and extremely competitive pricing! If it can be fixed, Steven will explain the pros and cons and fix it. He also installed 2 new systems for our neighbors! We'll be using them when it comes time to replace ours! I highly recommend this company for all of your HVAC needs!
Services: HVAC maintenance, Repair AC, AC maintenance, Repair HVAC

A couple of days before the bitter cold we had in February 2021 I called to get an estimate for a new furnace (the old one was unrepairable, it had a cracked heat exchanger). What we needed was determined quickly and accurately; we scheduled the installation for the next day. The crew arrived on time, installed the new unit perfectly with the utmost of professionalism and courtesy. In addition, I also feel that the unit recommended was a good choice.Great job, great service and great knowledge of heating and a/c.
In June 2021 it was determined that we needed a new capacitor for our a/c condenser

Steve at Hesse AC and Heat was referred to me by a good friend. I was being given a run around by my Home warranty and AC repair contractor. Steve spent time with me on the phone, free of charge for some initial diagnosis. He was very patient and asked me the right questions to understand symptoms.
His diagnosis was spot on. When I signed him up, he did come in for an diagnosis and confirmed the issue. Peak of the summer, he was able to get his crew in to have my AC coil replaced within a couple of days. His and his crew’s work is very clean and of good quality, at a reasonable price.
I would

Steve and his crew are terrific. I had used Hesse Air and Heat some time ago under my home warranty. He did such a great job (which is unusual with many of these companies that provide service with home warranties) that when I next needed service, I'd just call Steve's company directly. He showed up exactly on time, diagnosed the problem and had his crew here in a couple of hours and fixed my AC. No mess, no fuss! What a great job. Use Hesse, you won't regret it.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
WOW! Great company! Quick response time. Was professional and informative. I learned a few things. Will definitely use again if the need arises.
Service: Repair HVAC

I called Hesse air conditioning and heating on the first day of our ice storm. All of the larger companies had closed completely but I had lost heat to my home and needed someone to come right away. Steven came out so quickly after I reached out to him and was able to get our heat going again. His prices were very reasonable and his service was excellent.

I can’t say enough positive things about Steven and his crew for their professional service when our furnace broke down during this bitter cold winter storm that has hit Texas. Yesterday when the power finally came on, we discovered our furnace wasn’t working. The BBB website has several 5-star reviews for Hesse AC and Heating so I felt confident to give them a call. Steven answered and said he could come by the same day, which I was thankful for since the temperature was still extremely cold. After checking things out, Steven discovered the control board was broken, and because our furnace

Used Steve for a couple reasons. I have lived in Garland for over 15 years and try to use local business in Garland to support local economy. Found Hesse Air Conditioning and Heating, gave him a call and he showed up early, troubleshot my issue, and let me know the system has had lots of work over time. I couldn't afford a new system yet, so he got it fixed for me quickly and will send me a quote for a new system for when I can afford one. Zero pressure to make a sale, which I loved. Helpful and answered all my questions and helped me understand my a/c heating system. In addition, he was

Our AC went out this weekend and we called on Sunday afternoon to have someone come out. Steve got us in this morning at 9am, he arrived on time and was incredibly professional and courteous! He was able to quickly resolve our issue and get us up and running again in no time! Our system is very old and will need to be replace soon so we asked him for an estimate to replace both outside units, and he quickly gave us an amazing price for two top of the line units that will work well for our home. Steve has earned mall of my future business, and I look forward to recommending him to everyone I know

I called Hesse after talking to another company that was clearly trying to up sell us. We called b/c we had a musty smell in our house at times when a/c was on. Steven Hesse came out, checked both systems and was very honest in telling us that we did not need anything replaced and the only thing we could try was to add an air scrubber to both systems. They have taken care of the issue and saved us literally THOUSANDS of dollars! I highly recommend Hesse, I will continue using them and will recommend to friends and family.

When we needed a new AC unit, wE called several places. Steve answered his phone, and provided a lot of great info to start. When he looked at our existing units, he gave us several options including costs. When we selected new units, he took care of all the details, personally supervised the installs, and did a great job. After the install he followed up with additional info, and proactively called at the end of the summer to check in and make sure the transition from cooling to heating went well. Great quality service at a fair price. We highly recommend him.

Steve Hesse should be your go to AC technician. To my absolute surprise, the work done by Steve was very ethical, excellent, and profesional. He was able to give me all of the different options given my AC situation with the risk and uncertainty associated with each and everyone of them. Overall, this company was professional and worked on my AC system in a very rapid manner. Steve has an excellent understanding of AC and heat system and for that reason choosing him was a wise choice.