Our salesman made this purchase very easy, The salesmanager cut the hassle and got us where we needed to be money wise, Dakota our salesman made us feel that we made the right decision, my wife and i have no regrets, Thanks guys. Leslee was the best sales person anyone could ask for.
She was very informative, patient, spent as much time as necessary to anwer all my questions, and made sure I thoroughly understood the way the car operates and the pricing, and with no hard sell.I give her my highest recommendation! Knowledgeable, responsive and patient salesman. Addressed all of our questions fully and used reasoned arguments to encourage purchase rather than high pressure sales techniques.
She was very informative, patient, spent as much time as necessary to anwer all my questions, and made sure I thoroughly understood the way the car operates and the pricing, and with no hard sell.I give her my highest recommendation! Knowledgeable, responsive and patient salesman. Addressed all of our questions fully and used reasoned arguments to encourage purchase rather than high pressure sales techniques.
Services
Ever since Elmer Brown established his first dealership back in 1964, the Brown name has been synonymous with quality vehicles and services throughout the communities of Lubbock, Hereford, Borger, Guymon, Clovis, and beyond. We're the oldest ongoing family-owned and operated auto business throughout the Tri-State area.
When you're ready to get behind the wheel of a new Buick, GMC, Subaru, or Honda in Amarillo, stop by the lot at Brown Automotive Group! Our sales staff is waiting to help you find the new Buick, GMC, Subaru, or Honda that best suits your driving needs. Make the trip to our local dealerships when you'd like to take a tour and test drive the model of your choice!
From the new Buick Regal Sportback and Regal GS to the LaCrosse, Encore, or Enclave, Buick has a luxurious new sedan or crossover for every Lubbock driver. Now that the Avenir line exists, there are even more options for drivers to discover their ideal car - and see firsthand that sometimes the best luxury vehicles are made for the Hereford driver to afford.
If you're on the hunt for a new truck or SUV that steps up the game in both performance and luxury, a new GMC vehicle is the optimal choice for your Jacksonville drive. From the powerhouse Sierra 1500 pickup to the versatile Terrain and opulent GMC Denali options, there's something for everyone in our inventory.
Few cars offer the style and performance options of a new Subaru. It's why Lubbock drivers seeking confidence on the road regardless of the weather have come to Brown Automotive Group. New Subaru models like the Outback and the Forester come with symmetrical all-wheel drive as standard, setting them apart from the competition.
Reviews (20)
Sherri Callery
Dec 30, 2021
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Travis Patterson
Dec 17, 2021
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Great buying experience Terrible service We bought a new Yukon Denali and the information center (computer screen radio hands free ect.)wasn’t working. 6 months, 22000 miles, 4 visits and 3 weeks in the shop it still doesn’t work. When you buy, they will tell you how they will have a loaner car for you. There is NO loaner car. They don’t really seem to care ! To schedule an appointment with the shop it’s a month out.
Janie Annen
Dec 05, 2021
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Melissa Hendricks
Aug 07, 2021
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Brown Automotive and John Thurlow made my new car experience easy! I told them what I needed and John and the team made the magic happen. No pressure, just fair business. John took the time to push each button in the car so i knew everything my new ride was capable of. He downloaded mybuick car app on my phone and walked me through each of the features. He sat with me in the car as i talked to ONSTAR and made sure i had all the answers they needed. John made sure i understood each paper i signed and explained so i understood everything. My new car buying experience was so much more than i expected
Sun Flower
Aug 05, 2021
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Marissa Lara
Jul 30, 2021
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Daniel Rendon
Jul 16, 2021
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Angel Solomon
Jun 25, 2021
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The buying process was easy.I got the car I wanted.. The payments I wanted Donovan the sales manager was great. My down payment did not reflect on my paperwork so he fixed that right away and redid my contract. I was told I can pick my car up after they serviced it and detailed it. I went to get my car before they closed and it never got detailed.… Trash and dirt everywhere. Now after having the car for a few month I was planning a road trip so went to get a basic oil change and inspection. Was shown the tires were bolding on the in side so I ended up having to buy new tires already. The
Dan B.
May 24, 2021
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Jon Winsette
May 07, 2021
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Jennifer Smolky
Apr 13, 2021
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Ethan Martin
Mar 31, 2021
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Fefe Ray
Feb 21, 2021
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Quint Brown
Feb 07, 2021
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My name is Quint along with my wife Rashea Brown, No relationship to the owners of this business.We have been doing business with with Brown for many years and this is my first recommendation of any kind. What brings this up is yesterday 2/6/2021 we stopped in to look at a vehicle that my wife has been looking at online and researching for the last… 3 weeks, our normal salesman Donavan got a job promotion the company and is now inside at the Honda building in finance. A young man Jonathan Baker drives up on the golf cart and asked if he could help us out. He went and got the keys to the
Megan Huff
Nov 10, 2020
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Jessica Kildow
Aug 27, 2020
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Martin Jacobsen
Jun 12, 2020
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Elizabeth Perez
Jan 14, 2020
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Great People!!! My salesman Duane was very patience with me since I tend to be very indecisive. He took what I could afford and needed, and he put me into something that was perfect for my family and I. When doing all my paperwork, I had the pleasure to have Michael help me with the finance part. Getting everything approved and helping me have warranty on my car's tires, maintenance, and GAP coverage that was needed. I feel they both did a phenomenal job in helping me out!!! Just want to share with everyone...not all car dealerships are about the money, these two looked out for me and what I needed
Deann F.
Jun 19, 2019
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First time buying a car in 15 years. What a horrible experience so far. We bought a 2018 Terrain. Immediately it had a weird odor. We put a HUGE amount down. We had enough to pay in full but they talked us out of it to finance instead so now we are stuck with a car payment. So the transmission started acting up. We took it in. After nearly two weeks they still hadn't communicated with us so we went in person to check on it. At that point we were told what they fixed, what they messed up & what they couldn't fix. They made us think they couldn't fix the issue and needed to just
Wtxman A.
Nov 23, 2018
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Made a deal with them and bought a car. Part of deal was they replace defective infotainment screen. Have been getting the run around for over a month. First, Street Toyota had to order a part then it was the wrong part. Manager then said he ordered the part personally and it was $4000 out of his pocket and he didn't make any money on the deal but he was going to make good. Then said they ordered it from Alderson Lexus in Lubbock. Supposedly the box they got had a used radio in it so they were ordering again. A few days later it was supposed to be in the next day. Service manager said this
