Whether you are buying, selling or refinancing, American Pest can help get your inspection done right! Protect your home and family from nuisance and potentially damaging pests with a Preferred Care home pest control plan. Our certified rodent control professionals will put an end to your frustration by getting rid of rats and mice inside your home.
Say goodbye to wood-destroying termites in your home when you contact American Pest for expert termite control. Guaranteed monthly protection from mosquitoes while these seasonal pests are in their peak (Spring - Fall). October is Breast Cancer Awareness Month, the perfect time to raise awareness about this disease. Did you know breast cancer is the.
Say goodbye to wood-destroying termites in your home when you contact American Pest for expert termite control. Guaranteed monthly protection from mosquitoes while these seasonal pests are in their peak (Spring - Fall). October is Breast Cancer Awareness Month, the perfect time to raise awareness about this disease. Did you know breast cancer is the.
Services
Since its inception in 1925, American Pest has obtained an elite status as one of the oldest, premier family-owned pest control businesses operating in the Washington DC area. Armed with a fleet of over 300 expertly-trained pest professionals, American Pest attributes its success to the longstanding tradition of excellence in providing quality pest control solutions for the home or business.
Pests thrive year-round. Mice, ants, roaches, and termites can invade your home and wreak havoc on your livelihood. They bring disease, frustration, and can damage your stuff effortlessly. That's why the team at American Pest provides proactive home pest control service plans - designed with each season in mind - so you can stop worrying about insects and focus on what matters most.
Founded in 1925, American Pest is a fun and energetic mid-size company headquartered in Fulton, MD with branches spanning MD, DC, and VA. We are a growing company with a modern, attractive office with access to the latest technology. Within the last four years, we've tripled in size and currently employ 330+ employees with many remote workers from Tampa, Florida to Chicago, Illinois!
Are you looking for information on a certain pest? Not sure what a bed bug looks like? Then you have come to the right place! Here you can find helpful articles, videos, FAQs, and more about all of the pests that we commonly encounter in MD, VA, and Washington D.C. Get the answers to your most frequently asked questions about billing, service and so much more.
Reviews (20)
Adesola Samuel
Dec 12, 2021
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Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and give you a chance to help grow my $1000 into $12,000 in just a week, Mrs Trey Loudis my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs Trey Loudis, contact via WhatsApp: +1 (910) 447-9203 Email: treyloudis@gmail.com
Steve Iwanowski
Nov 06, 2021
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I was a customer for 3 to 4 years, had my account set up for autopay. Couple of months ago they start sending emails about an overdue invoice, I replied with a question of why it wasn't taken out like the other 40 or so payments were. No reply. Then I get the "Your service will be placed on hold until your account is settled. So, your company is too inept to process a simple payment and then wants to harass me about it, yeah that's what I need in my life. Here's your payment and cancel my service. Maybe try a little training in your billing department. I will miss my service technician, Robert
Mary Martino
Oct 25, 2021
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Cc Mac
Oct 13, 2021
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Update: two and a half weeks later, still have not heard from them about scheduling treatment even after my landlord sent them another work order and called them, and I emailed customer service AND spoke with a representative on FB messenger here who wanted to “investigate” the matter. Their lack of communication and customer service is abysmal.
I… was supposed to have a treatment done today, clarified that with the lady who scheduled me on the phone that it was not just a consultation, but a treatment. She told me I would get a call sometime between 9-5 before the technician
I… was supposed to have a treatment done today, clarified that with the lady who scheduled me on the phone that it was not just a consultation, but a treatment. She told me I would get a call sometime between 9-5 before the technician
Cindy Matthews Lee
Oct 05, 2021
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I have been with this company for more than 20 years – when it was PestMasters. PestMasters was a great local company that provided excellent service. I have the same technician, and he does a wonderful job. I cannot say the same for American Pest. They now have what appears to be a “call center” for their customer service, and answers to… questions are obviously preprogrammed. They’ve also implemented an automated system to set up service dates and times. And it doesn’t work! They appear to be distancing themselves from their customers, and I suppose one might
Nichi Willy
Sep 04, 2021
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Toni Anderson
Aug 17, 2021
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Sandy Winecoff
Jun 21, 2021
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Jenna Harrell
Apr 20, 2021
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I've used the company for close to 20 years but ever since American Pest bought out Pestmasters the customer service has gone downhill. I can no longer talk to anyone locally, when I call I am routed to a call center, I get robo calls to inform me of what day the appt is. I used to get a call with a day and time for the appointment. I got a robo call for an appt on the 3rd, no one ever showed up, when I called to find out where they were I got their answering service b/c even their call center was closed. I was told when I finally talked to a manager at the call center a week and a half later that
Andrew Weaver
Mar 01, 2021
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Be careful. This company will sign you up for a monthly service without telling you. When you call to inquire about it they will blame you for not catching the confirmation email. The person I spoke to about it was very rude and her response seemed coached and scripted. My wife called another location complain about the same incident and another person gave her the same exact same coached and scripted response. It seems they deal with people often complaining about being signed up for services that they did not sign up for Will not use again. Seriously there are a hundred other pest services out
Mk Upadhya
Nov 20, 2020
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Sarah Prokopchak
Aug 13, 2020
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Bob Z.
Aug 31, 2019
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We had a yellow jacket problem in the eaves of our house. The bees were coming into the house and my wife was stung. I went up my ladder, sprayed an entire can of some over the counter bee and wasp killer during a week, which did nothing to get rid of the bees. Worse, is I was strung twice in the same ear. The Pestmaster guys came to the house, identified the type of bee and got rid of them. It took two sprayings. It has been a week and there is no sign of the yellow jackets. I highly recommend this company and would use them again.
Toxic A.
Aug 12, 2018
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Steven B.
May 16, 2018
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I had trusted this company for 4 years to complete perimeter spraying. I travel for work so I never had the opportunity to check up on them. Today I happend to be home and watched their "technician" pull into my driveway. I happend to be pantsless at the moment so ran to grab some shorts. Before I could make it downstairs I noticed the gentleman leaving his car with paperwork. He placed the $108 bill on my front door and left without so much as stepping on an ant. This is pure fraud. I could possibly be out thousands of dollars if this has been going on for 4 years. I took a picture of
Tanya K.
Oct 18, 2017
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Good morning,
I just wanted to acknowledge an employee for exceptional service. Robert has been my technician for about 4 years, and in that time he has always been prompt, courteous, professional, and kind. He goes above and beyond each time he's at my home. He asks about my children, answers all my pest related questions, and is more than helpful. It's almost as if I look forward to seeing him for my service. What an exceptional person and employee he is.
I just wanted to let you all know how pleased I am with him. He has provided an exceptional level of service consistently for
I just wanted to acknowledge an employee for exceptional service. Robert has been my technician for about 4 years, and in that time he has always been prompt, courteous, professional, and kind. He goes above and beyond each time he's at my home. He asks about my children, answers all my pest related questions, and is more than helpful. It's almost as if I look forward to seeing him for my service. What an exceptional person and employee he is.
I just wanted to let you all know how pleased I am with him. He has provided an exceptional level of service consistently for
Elizabeth M.
May 15, 2017
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I've been renting a drafty old house this past year and had ant and mice problems to start. Pestmasters solved it in one visit, and I kept them on the quarterly check up plan. The technicians have been polite and professional, but the real reason I'm posting is to applaud their customer service. Chad came by today while I was packing to move out - I had forgotten to cancel my service which is on a payment plan. Chad took care of it for me with no fee for today's drive out. I'm disappointed the apartment complex I'm going to doesn't use them, but I will certainly hire
Melody W.
Apr 16, 2017
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I have used this company several times and could not be happier! I called on a Friday afternoon asking an outrageous request for service immediately. The owner arrived with one of his employees to access the situation. 9:00 the next morning, a Saturday no less, they sent a very conscientious technician who treated my garage as requested. He was polite, thorough and did a stellar job. Problem resolved(:Their professionalism, pricing, timeliness, honesty, eagerness to serve their customers is beyond fabulous. In this day and age, it is not always easy to have such a positive experience: receiving
John S.
Aug 05, 2016
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Kristen E.
Oct 20, 2015
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I called PestMasters because I saw several HUGE, TERRIFYING roaches in our house. They were completely disgusting. Michael G. came by and I showed him one of the hideous critters and he reassured me that they lived outside and would die once they came into my house without any interference from humans. No pesticides needed!
I was so impressed by that. He didn't try to sell me anything and he easily could have, as at that point in time I was a complete sucker. I even pressed him on it to make sure they weren't living and breeding in our house.
These are the kind of people I want
I was so impressed by that. He didn't try to sell me anything and he easily could have, as at that point in time I was a complete sucker. I even pressed him on it to make sure they weren't living and breeding in our house.
These are the kind of people I want
