Paramount Kia

I called the day before to get some information about the vehicle I was interested in and talked to Cody. He was very informative and kind. We set up a time to meet and he was ready to show me the vehicle upon arrival that I was interested in. Cody was awesome and answered all my questions without any pressure to buy. The people at this dealership are very nice. I was impressed.

Wow! My husband and I had the best experience with Jesse Powell. We had talked to Jesse about selling my husband's vehicle. We went in to see what he could do for us, it was the quickest and easiest process I have ever seen! Just chatting on the way out Jesse was able to find me my dream car! He spent all the time we needed to understand every feature on the vehicle and how it could fit into our life! We had no intentions of buying when we walked in but he made the process so easy and perfect that we couldn't say no! Jesse was kind enough to check up on us after we got home to ensure there were

I got the car that I wanted at a great deal. The salesman, Tim was very friendly and easy to work with and I did not have to spend the whole day at the dealership. I would recommend everyone go see them for your next vehicle.

I recently bought a used car here. All the attention I received from each of the employees who attended me was totally satisfactory for me. They helped me with all my concerns and needs and were very kind. The car that I bought met all the expectations that were published and with the quality that they indicated. I recommend this place.

GO SEE ELI!
I ended up not purchasing my vehicle from Paramount; however, I will be back when it comes time to trade my current one in or purchase another!!
I cannot sing enough praises for Eli… he is kind, personal, and as honest as they come!! I went to the dealership a couple of times over the past month… and he was prepared and helpful every visit!!
I cannot recommend him enough.

I was pleased with the experience of buying my new Rio. I only looked at one vehicle. The salesman listened to what I said I wanted and made choosing the right vehicle easy. Only test drove one vehicle and it was exactly what I was looking for. All my questions were answered. And the paperwork was a breeze not having to write my name a hundred times. Kind and courteous salesman and financial assistance made the whole process pleasant and I left the dealership happy and feeling good about my decision.

Cody McRary here is phenomenal to work with. He explained everything to me about the car and all the features, he was friendly, and he made sure we got the car that we wanted. He went above and beyond for us, seeing what we could be approved for before we came down since we live 2 hours away. If you need a car, kia of Hickory is the place to come, and you need to see Cody!!!

Just bought this beauty from Cody! He did an excellent job and got me exactly what I was looking for in such a timely manner. If you’re looking for a car, don’t go to Shelby, go to Kia in Hickory!

Bought my 1st new car at Kia was nervous about the whole process and I can't say enough how amazing Cody the sales rep was. He had all the answers he was very polite and helpful. Walked me through everything with patience. Even after leaving the dealership I was able to reach out to Cody and ask questions and tell him my concerns with immediate responses all around a great experience thanks to Cody.

Paramount Kia is the best dealership in hickory. If you want a vehicle new or used this is the place to go! The salesperson I worked with was Cody, and he was very intelligent, kind, and listened very very well. He was able to fit my needs to the perfect car. I traded in my mirage for more than I expected to get, and was able to negotiate a car payment I wanted for a brand new k5. The car is beautiful and the experience was even better. I would recommend anyone and everyone to get to this dealership, find Cody, and buy yourself a beautiful new Kia!

The ordeal I had with this place is much too long and complicated to share it all . Long story short....They had my NEW car for almost 2 months and no courtesy or consideration to call or keep me informed. I had to contact them when and IF I actually got to speak to someone. Hands down.......I would say STAY away from this place.

Wish I had read the reviews first, but here is my experience:

I came in with what I initially thought was a minor issue (and turned out to be a idler pulley that needed to be replaced). Instead, I ended up getting my brakes replaced (pads and rotors) and being quoted close to $1500 dollars in work, most of it unnecessary. For example, I was told that due to the condition my tires, as well as a rear light, were in, that I wouldn't be able to pass an inspection... Despite having done so 5 days prior. I was also quoted windshield wipers and an unnecessary fuel treatment for a car like mine with

Best experience I have ever had buying a vehicle! Eli was very knowledge, friendly, and just made the experience fun and not stressful. I can say the same with the service department as well. From the friendly phone calls I encountered to my experience there with Jason, it was all a breeze with my busy schedule. Kudos to them!!

****UPDATE- after I posted this review Dave Estes replies asking me to contact them regarding my experience at my convenience and left his email address, but no phone number. I get that you may not want to list your number on a yelp page with nothing but complaints, so I emailed him asking a a number to call. Since he wanted to discuss what happened I figured a phone conversation was a better way to handle it than an email. That was a week and a half ago and still no response. Apparently leaving a comment makes it look like they are trying to get things right by pretending to care when someone

Would not answer a simple question via chat. Continually attempted to get phone number and email address. Why offer chat? Poor customer service!

Forget this place. Salesman couldn't find a car in the color I wanted, so he instead wasted my time by insulting me to my boyfriend and pressuring us to get water... go anywhere else.

First Review I've ever written and I hate to but it's honestly the worst customer service I've ever encountered! Long story short I purchased a used Honda Insight and had driving issues from the start where the car jerks during take off. My vehicle began not starting as well which they did fix but said they won't pay for the original issue of the car jerking during take off. Also DVD players in the headrests don't work. I spoke with so many people and was promised call backs each time and not once did they call back.

My wife and I have been waiting on an email for over a month from this dealership to close out a gap insurance claim. Continue to get the run around from Patrick Butler. Terrible customer service.

Highly dissatisfied. I came here in 2014 looking at their inventory of the 2013 Kia Soul +. (clearance and used.) They were selling them WAY over priced, I believe the cheapest started at $28k and up. I did sit down with a sales rep to see how our payments would look, and they told us that since we lived out of state (military) we couldn't buy a car from them. Which is completely BS, because I've bought cars in other states before. Speaking of the one I bought right down the road after I left that day. I ended up buying a Kia Soul + for $17k, +$10k less than Paramount Kia!

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