Flooring America
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Flooring America
If you're looking for flooring, this is the place to use! Their customer service is phenomenal. We're proud to support this charity bringing affordable pet ownership to service and veteran members of the military to the benefit of both pet and person. When old and outdated flooring begins to detract from your home, it's time to consider replacing it.

Upgrading your existing floors is a great way to enhance interior aesthetics, as well as add value to your entire property. If you are interested in an effective and efficient upgrade, shop the impressive selections of home flooring from Flooring America. With so many appealing floor fashions now on the market, shopping can quickly turn into a time-consuming task.

If you want to ensure your selection process is easy and enjoyable, you should turn to the specialists at our flooring store. Expect a courteous, personable staff who makes you feel at ease and free to ask as many questions as you'd like. As soon as you walk in the door, our associates make it their mission to help you find the floors that suit your needs in appearance, performance, and cost.
Services
We are excited and eager at Flooring America to get to know you and help you with all of your floor covering needs. We offer in-home service and are very experienced in the commercial area. We look forward to meeting you at our Ocoee, FL, location. Thank you for your continued business throughout the years.
If, after living on your 4 Star or 5 Star rated floor for 30 days, you do not love it for any reason, we will replace it. We will even pay the labor. If you find a lower price on the same brand and style product within 30 days after your purchase, we'll happily refund the difference.
Subscribe to Flooring America(R) today and we'll surprise you every month with our best flooring design tips, care hacks, and, of course, big savings. Sound like advice you want to hear? There's only one other person who knows our products better than we do. Hint-it's you. And that's why our advisory group is the ultimate place to spend your two cents.
Reviews (17)
Karen Broughton
Karen Broughton
Dec 11, 2021
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Eric at Flooring America was very knowledgeable about what floors would work for us. I am so happy with the tile we selected and the installation crew did an amazing job. Very professional from start to completion. If you have a flooring project they should be your first stop.
Rose Croz
Rose Croz
Nov 27, 2021
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Sam was very kind, helpful, and knowledgeable. He showed me a variety of floor selections and answered all my questions. His attention to detail was great!!! In the end I was able to make a selection that is suitable for my needs.
Mitts
Mitts
Nov 15, 2021
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Second time we have had FAO out for floors in our Orlando home, they did a great job as expected, they were able to get materials on time, Sam at the store communicated with every step and their subcontractor did a good job with the install. Everything was on time and on budget. We would do business with them for a third time without question.
Bobbi Mullins
Bobbi Mullins
Oct 17, 2021
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I couldn't have asked for anything better. They knew how concerned I was about my kitties, 6 in all. They managed to get my entire house done in 2 days!! All my fuzzy loves handled the stress better than I did. The floors look georgeous!! Thank You Eric for everything you did for us.
William Mcclelland
William Mcclelland
Oct 01, 2021
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We had a great experience with Flooring America. We spoke with a salesperson named Mark who was very helpful and went out of his way to find us the floor we wanted. The installers were quick to respond and did an excellent job at the installation. We found that both sales and installation were excellent at communicating. Additionally, their pricing was very reasonable and lower than any other competitors that we looked into. I definitely recommend using this company. I was very happy with all aspects of the experience we had.
Jeffery Rhind
Jeffery Rhind
Sep 30, 2021
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Eric the sales rep was very knowledgeable and was a great help during our shopping experience. The installer and crew were very nice and cleaned the area after installing the flooring. Great job.
Lynne Husemann
Lynne Husemann
Sep 20, 2021
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Eric provided great customer service and answered our many questions. He made the process easy for us - and installation went really well too! Gray LVP upstairs, then single plank dark wood look LVP on the steps a few weeks later. We couldn’t be happier with how both projects turned out!
Spencer Sarah Connatser
Spencer Sarah Connatser
Jul 22, 2021
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We were very pleased with Flooring America in Ocoee. We had LVP installed after talking with Sam Hancock in the showroom. Sam shared all the differences in flooring types and helped us figure out what was best for our family and budget. The process was easy and scheduling was quick. The installers were professional, kind, and hard working.
Yanisha F.
Yanisha F.
Jul 21, 2021
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My husband and I just bought a new house and needed to tile the entire home. The sales representatives we dealt with were great and when we had issues with our tile order they made sure to fix the problem. They made sure that our deadline was met. However, after that the nightmare began. We decided to get labor through Flooring America and the experience was horrible. We were unaware that they hire third party contractors/workers. Communication was terrible and they contracted different workers for every step of the project which made it very hard to hold anyone accountable for any problems. Workers
Enrique Asencio
Enrique Asencio
Jun 23, 2021
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Sam was a great help in giving us information on our flooring choices. I would recommend him. 5 ⭐️!
Jasprit Kaur
Jasprit Kaur
Jun 23, 2021
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My experience with Flooring America was mixed until their first day of installation after that it kept getting bad, I got my new home 3 months ago and had to get entire house in Hardwood flooring. Flooring was delivered on time that was a good part. First day of installation the guys did a good job for that day only but the mistakes they did we found it later.
1. So we got short on our material which we were not supposed to be because the measurement was done by the flooring America so they should be responsible for that, well it happens sometimes let’s ignore that part. We ordered the material
Andre Daley
Andre Daley
Jun 23, 2021
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The customer care my wife and I received from Sheila and Eric was outstanding. The tiles we picked were outstanding, the overall experience, and the delays due to wrong delivery and follow up service for mistakes were atrocious. Our experience started off poorly with the wrong color tile which they caught and corrected immediately. The 2nd delivery took a few days and still the same problem. We decided on another tile and it was great.
I would like to point out that this company hires different subcontractors which makes accountability absolutely horrible. The baseboard guys were different, than
Dan Ullberg
Dan Ullberg
Apr 19, 2021
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Customer service is very good n product is exceptional. They r great about returning your calls. Installers r all fantastic n job is done great.
Elizabeth Spence
Elizabeth Spence
Feb 19, 2021
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Third time using them for flooring. Always the best experience from start to end! They even call after installation to see if there is anything else they can do for you. It is definitely a 5 star experience.
Sara Jennings Williams
Sara Jennings Williams
Aug 12, 2019
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I had an excellent experience at FA Ocoee! Marisa was very helpful in explaining all my choices and recommended high quality products that worked with my budget. So many choices! I highly recommend FA if you want great service in a no-pressure environment.
Columbus Cam
Columbus Cam
Apr 24, 2019
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Best flooring store in Florida I am Christopher and am with crm service llc .I have installed for most of the flooring company ,and flooring America is the best if I have a problem just one phone call and the problem is resolved they keep me very busy and am happy thank you flooring America
Linda Harper Rogers
Linda Harper Rogers
Apr 17, 2018
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This company is the best! They have top quality merchandise, superb customer service, and they are easy to work with. We have used them three times now, and we are extremely happy with them. Amos did a great job answering all of our questions and scheduling everything! I would highly recommend them!