Berkeley Heating & Air Conditioning

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Heating went down. First time caller and they arrived within 30 minutes, diagnosed and installed new part same day. Very happy.
Services: HVAC repair, Heating maintenance

I have used this company for many years and have to say the they are the best. The integrity, knowledge and service they provide is excellent. On a scale of 1-10 this company is a 10 by far. The receptionist was amazing. She saw that my calls and questions were answered within hours. I even got a call from the technician while he as on another job. I can't say enough good things about this company. If you need HVAC this is where you should go and I promise you will not be disappointed.

I woke up today to find my furnace was not working. I was a bit stressed because I had back-to-back meetings (online) and I was thinking I will never find anyone to help me today. I posted a request online at nextdoor.com and got an immediate response from someone suggesting Berkeley Heating and Air Conditioning.
I called and spoke with Diane who suggested that I check my breakers, check my thermostat batteries and check the main safety switch next to the furnace. It's quite rare to find a business that will offer suggestions over the phone in an effort to just help you help yourself.
Anyway

Had a 'complete' replacement of my home AC a number of years ago. Quote was to replace 'everything' with a brand new trane AC, handler, etc. Point in time when copper was at an all time high price wise. installers didn't replace everything. They reused the old copper condenser piping to feed the attic air handler. The rush of Freon (or whatever it's called these days) through my homes walls sounds like an aircraft taking off. When I complained that they didn't fulfill the contract by replacing everything they wanted to charge me $1200 to reinstall a new copper

The best its one thing to have a bussiness and take ppl money because you can. It's another when you should because of the job. I recommend this man to anyone. I really feel like he is the best.

Installed upstairs and downstairs HVAC systems, re-routed lines to install in different outside area. Did an awesome job. They kept the job site very clean. Did not make a mess installing upstairs registers. Very professional install. Friendly crew. I bid the job and their price was very competitive. Installed lights in out attic as part of the job and worked with us to find the best spots to place indoor equipment. Will definitely use them again as needed.

Berkeley Heating & Air Conditioning is a very trusted company. They focus on quality service and customer care. They have a solid reputation for consistent follow-through with their work. Complete customer satisfaction is their goal. I would highly recommend this company.

Really saved us when the heating went out. Came out first thing in the morning. They were helpful, honest and great to work with. Came recommended by two of my neighbors, and now I guess they’ve won over the street.

I am not sure why the reviews here are bad. These guys have come to our house when called and they come and do a thorough job. We have been using Berkeley heating and air for over 20 years. We have lived all over and they have come to every house that we have ever had and fixed any issue that we have ever had including setups. They have always been reasonably priced, prompt and professional.

The best. In addition to,telling people they don't need repairs others have said they do, they are competitive and so honest. Today in blistering heat they left a job to help,with an analysis that they could have named their price and gave a clean diagnosis instead. Refreshing. I'm a realtor and they do many great jobs a year to my happy clients!

The woman answering the phone is extremely rude argumentative and condescending. Our landlord had us call them. When I told her our air conditioner wouldn't cool our condo below 75 degrees her answer was "well that's about right". When I pressed she wanted to argue about it. I've lived in climates that get to over 100 degrees with high humidity and never had a problem keeping our 2 story home temp at 69-70 degrees with only one unit. And the unit was builder grade. I convinced her to send a tech who was very nice and looked at the unit and changed the filter. Said to let it run and see how it goes

Just got off the phone with the receptionist. She presents herself as an all knowing HVAC specialist. She's actually just rude and argumentative. We were asked by our landlord to contact them regarding our town home not cooling down. We had them out to assess what appears to be a grossly undersized AC unit according to the receptionist/HVAC specialist. They then told my wife that it wasn't working properly because there was something stacked by the outside unit. This was not accurate but we had no choice but to follow their recommendation. You can look at the unit and see it's to

I had an issue with air-conditioning and heating in the bedrooms on the second floor. My house has two zones and respectively 2 sets of furnace and air conditioner (one per zone). I bought the house from the original owner who had bought it from the builder. I am not sure how the previous owner's family lived there. The 3 bedrooms (except the master one) didn't have air returns. They had the vents, but no returns. One bedroom on the "sunny" side of the house was hot as hell in summer, if you keep the door closed. I didn't know what to do. Thought that something was wrong with the conduits or the

Our AC unit finally gave out after almost 30'years (!!!) - naturally this was during the 97 degree heat wave. I called a person from town that came heavily recommended on the Facebook board for or community. We talked about a new unit, he pushed some off brand thing and then quoted me a number over the phone. Then came and looked and made it $1k more...then when we agreed he said he quoted it wrong and wanted another $500. So we cut ties with him and called Berkeley Heating and AC. Got a quote the same day for $1500 less than the other guy and for the installation of Trane equipment.

Our HVAC died on Friday, right before the long July 4th holiday weekend, and the first company we called (the ones who had the sticker on our HVAC system) said they couldn't be out until Tuesday. The second group we called came out on Friday afternoon, diagnosed a necessary part replacement, and then quoted us over $2k to get and install the broken part!! Wanting a second opinion, we looked for authorized Trane dealers and called Berkeley on Saturday. Recognizing that it was a long weekend, they made room for us in their schedule that afternoon (Saturday) and diagnosed the same part.... and

Watch out after they sell you they disappear. Service not what I expected,buyer beware

I usually regret having to call professionals when i can try and tinker myself. Being somewhat new to the NJ area, i have to rely on word of mouth of neighbors and friends to try new people.

When my old air conditioner pooped, i got nervous. If i were home in Philadelphia i know many a person who could help me fix it or for a decent "cash price" could install a new unit for me. When I'm in NJ however...well you have to roll the dice....I was recommended this HVAC group by the people in my condo association. They came out immediately and they spent a good 2 hours taking things