US Floors Direct
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US Floors Direct
Every decision we make is driven by quality and our commitment to give you an awesome experience. Our extensive product knowledge will set you up for success. Our vast product selection is sure to have what you're looking for and our installers will deliver true craftsmanship. In the end, you will have beautiful floors that last to show off to your friends and family.

Will and his entire staff are personable, professional and helpful. My cork flooring is beautiful, comfortable to walk on and easy to care for. In addition, I feel great about using a renewable resource. Cork can be harvested without killing the trees. I am really pleased with my decision to install cork flooring in my living room, dining room and hallway.

As co-owner of a local design firm, this is our flooring company of choice and who we recommend to all our clients. US Floors Direct is an honest company with a friendly and knowledgeable staff. All of our clients have been more than satisfied with their work. No matter what we've thrown at them (from budget restrictions and tricky scheduling to various product requests and questions) they've always gone out of their way to make it happen!
Services
US Floors Direct is a family owned company that has been serving the front range for over 20 years. Not only do we offer a huge array of products at a reasonable price, our consultants are experts in flooring industry essentials. Our floor covering consultants can guide you through the entire process, from budgeting and design to installation procedures and product care!
You can count on US Floors Direct to be there every step of the way on your flooring adventure. Our product consultants will meet you on site to measure and evaluate the space and your needs. As experts, consultants will help you find the best product for your project. Being on the front lines of the industry, our consultants are proactive and stay up-to-date on new product availability and the effectiveness of those products.
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Reviews (15)
Rebecca W.
Rebecca W.
Jan 25, 2022
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We had the best experience here! Eric was beyond helpful, went the extra mile. With the variety of what they have, this can be your one stop shop for your home! We were so grateful for Eric's time. We live in monument and it was nice to get a local company!
Ian Ensell
Ian Ensell
Aug 21, 2021
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Had these guys install a floor for us, about 2 years later we sell the house and had an issue with a scratch that happened during the move. Derrick was very help full with immediately getting out there and repairing the issue. Phenomenal customer service and quick response!!
Corinne Main
Corinne Main
Jan 18, 2021
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The staff was awesome to work with. They helped us select the right product for our tile project. . Amber was terrific , as they went above and beyond. Highly recommend them for your flooring needs.
S. Kislesky
S. Kislesky
Jan 09, 2021
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Worst customer service I have ever experienced in a small business. Once Amber and Will knew our install was done poorly instead of trying to make it right they ghosted us and wouldn’t take responsibility. Looks like I’m not the only one they have done this too (read the reviews) Not sure how they stay in business. I really wanted to support a small business. So disappointing.
Jen Benitez
Jen Benitez
Dec 15, 2020
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This company is terrible to work with. First, they’ll do the job incorrectly, then they’ll expect full payment, which for us was 5,000. They’ll quote you for things and not do them and then still expect the entire payment. This company did a TERRIBLE job on my beautiful walnut floors and even stained the floors the wrong color. We agreed to a stain and it was on the invoice and they did it incorrectly and admitted to it. I recorded the conversation. Then they tried to blame me for them doing it incorrectly. Then they didn’t clean up their mess. Dust EVERYWHERE, and that is not an exaggeration
Maddy Castello
Maddy Castello
Dec 01, 2020
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We had US floors direct replace all our carpet and pads just over 2 yrs ago. We had some issues with our stair treads, which they mostly fixed and I appreciate. But they were really hard on our baseboards and took chunks out of them. There's hard spots underneath our carpet I feel daily. And the upgraded pad we got sounds crinkly when you walk on it which has just gotten worse over time. The carpet which was also "high quality" and upgraded isn't soft and feels and looks cheap to me. This is why this review comes 2 years after the fact because every day I so regret using them and their materials
Timi Smith
Timi Smith
Nov 19, 2020
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Our experience with pricing, ordering, and delivery of our new wood floors was so easy and fast. We loved working with Amber. She was very responsive and knowledgeable. It made the whole process very enjoyable.
Kari C.
Kari C.
Mar 25, 2020
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Amber was incredibly helpful. She was able to match flooring that was discontinued and that had been installed over two years ago. She then had it shipped to a warehouse closer to my home so I could easily pick it up. I was able to finish our master closet with the same flooring as the rest of the house. Next time I need flooring I know where I will go.
Luna W.
Luna W.
Dec 15, 2019
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They wouldn't hire me because I'm a female. I have over 4 years of flooring experience, as I was a previous company owner. I wouldn't recommend them because of this simple fact!
Mkazarian
Mkazarian
Oct 25, 2019
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We had a Mstr Bdroom and stair case upgrade from Carpet to Wood. The team was responsive, and the workmanship was great. Their flooring team was knowledgeable, craftsmen, and worked to color match the existing to the new floor. Variables EXIST FOLKS, won't be exact, and never is, too many variables to consider from the original. They did a great job in working out the formulas and came very close, we were very happy with the work performed and service provided. Would recommend moving forward.
Tracy Wyatt
Tracy Wyatt
Sep 10, 2019
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Called 3 companys and Ryan from US Floors Direct responded with a great quote! Needed a exact match to wood that was preexisting wood that I researched was made by Shaw. Ryan was responsive and made it a great experience along with Yo the installer and Amber at the office. I have a couple more projects that I will definately be using US Floors Direct for.
Eric Davis
Eric Davis
Sep 08, 2019
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We have worked with US Floors Direct at both their locations on 2 different house, flooring projects.
They were great to work with, helpful in the flooring selection process and patient as we worked with different colors and styles that worked with our house. Their prices were reasonable and compared well with other quotes we received.
We would highly recommend them and look forward to working with them in the future.
Judi H.
Judi H.
Jun 29, 2018
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If we could write a review without - Stars we would - avoid at all costs -
We built a new home this past year - worst customer service we have encountered - do not pay until you are satisfied - you will never hear back from them if you pay ...
Joshua G.
Joshua G.
Oct 01, 2013
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I ordered a Amazon local deal for US Floors direct. The same day I called and tried to schedule an appointment, but they were too busy to call me back. I finally got someone to come out 1 month later. She politely told me someone would be calling me in a week to schedule the work. I said great, paid them a little extra to do some carpet stretching and off she went. Well it's 4 months later now and still no call from them. The deal expires in Nov, so I called Amazon (the only good thing about this whole deal). They credited my account back plus what I paid to have them stretch the carpet!
Dan N. Syd S.
Dan N. Syd S.
Aug 28, 2013
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I would not wish these guys on anyone. Get EVERYTHING in writing prior to signing everything. They like to list everything they will do and give you an overall price, but trust me, this will come back to bite you when they start telling you "we didn't do this or that" but then don't adjust the price down for what they didn't do. Also, don't expect them to show up on time each day so that that they don't have to show up REALLY early (6am) the last day without calling and still don't finish on time. Finally, when all the work is done and they have to fix