Senske Grounds Maintenance

The Dancing Lights at Senske have become a tradition for Tri City residents young and old alike!
This annual holiday light show boasts more than 500,000 lights arranged in animated displays that are synced with holiday music. Tune your car radio to the 90.3 and enjoy as the Christmas Spirit dances thru your heart!
This yearly event is free and open to the public! Don't forget to bring a canned good donation to help those less fortunate this Christmas!

Best lawn service, I've heard that pruning is a lot of paper work, best sales representatives as opposed to most others, especially Ryan is of note. Good job on all fronts.

My bushes hung out over sidewalk about 2 feet. Called senske to trim bushes so they align with sidewalk, yesterday they came by trimmed about only a foot of bushes, so still a foot of bushes hang out over sidewalk, charged $400, i will never use them in the future.

I have no complaint with their prices or their service. My problem is with them sending a "past due" email when they have NEVER given you an invoice or sent a bill for their service so you know how much TO pay!! This has happened more than once. Will be changing companies in the spring.

They do regular pre-emergent, fertilizer and broad leaf applications. My yard has a lot of oxcila, crabgrass, nutsedge, Bermuda and other weeds that as the season has gone on has grown. It does not appear that they look at your specific needs and address them. For a generic application, great. If you have neighbors spreading to you and you have the time you might as well do all your own applications and with the special chemicals needed to get the unwanted weeds out, you can do the job even with the added chemical cost for less, I'm certain.

Critical: Professionalism
I hired Senske to do snow removal at my office building a couple years back. Instead of sticking to the contract they came day after day to clear non-existent snow and dump unreasonable amounts of salt. Before I realized it, they'd racked up a bill over $4k providing services I didn't ask for! Never hiring these guys again.

Signed up for their lawn and home treatment pest program for $846.00 for 5 applications. They did not give me a contract detailing the services to be performed as they promised, by email, so I cancelled before the first application. They probably know what they are doing but I did not like the idea of them taking my money and not giving me a contract with a description of services and number of applications to be performed. I would not trust these people as far as I could throw them so be careful if you choose to use their "services!" It took Senske two months to contact my credit card company

We used another lawn service for yrs and still battled weeds and grass looked bad, never saw any results.
Senske made one visit and my lawn is thick, green, weed free. It's amazing!

I called Senske to get an estimate for tree pruning...that is when the trouble started. The guy was late by 45 minutes with no call, but when he showed he was knowledgeable and friendly so I decided to go with it. I gave them a deposit of $543 and was told I would hear from Brad Senske in the next day or two to schedule my service. I did not hear back, I called and requested a call, waited another week and no call. I then requested to cancel the pruning and was told I had to wait for a call to do that. I waited another week and called again I was told that they would have someone call me,

Frustrated. Booked a sprinkler blow-out with Senske. Had to rebook, due to a conflict and they canceled the appointment, instead of rebooking. It's the end of the season and now there are few options. Not left in a good spot.


Really Frustrated. Now received an email (no in person contact) that Senske no longer does this service so no resolution to this problem. Not a customer centered business. Dropping yard and lawn service as well. Need someone who takes care of their customers.

I use Senske for a lot of services but I don't know what happened but you cannot seem to get my sprinklers blown out. I was schedule one day and no showed up or called. I actually had to call you to be rescheduled. I got reschedule for today and got call sorry we won't make it we can get to you in a week. Improve your scheduling for gosh sake otherwise I you going to be losing my business very soon.

My 1st appointment was apparently cancelled and rescheduled for the following week without contacting me. 1st appointment. You know what they say about 1st impressions. When I called to see what happened I got the impression it wasn't rare. I requested that the service be cancelled and had to be routed to a different department. After waiting on hold for several minutes I was finally able to cancel a service they never provided.

I have been a customer at will for many yrs off and on calling and requesting service when I want it usually to spray for spiders.A few months back they showed up I advised the service man that I would notify the office if I wanted the property sprayed well yesterday at 7 in the morning they showed up while I was in the shower sprayed around the house and left the bill under the door mat. I posted a check in the mail yesterday for full payment for services not requested it's the last one Please be advised I have someone else for spider control as of this date

We have hired Senske to put up our Christmas Lights for 4 years. We also have them put up wreaths and swags. Each year I have had to show their "professional technicians" where to place the greeneries and prepare them. This year we were not home when they installed. Clear lights were supposed to be colored lights this year, didn't happen. New lights on fence won't come on. Wreaths supposed to be on windows were put on porch posts, This meant new holes drilled in the grout with upside down teardrop swags. The bows on the teardrops look like someone sat on them. The bows for

Beware!!!! I made an appointment and had them come out Monday May 7 2019 To spray for ants spiders regular pest control service. Well I supposedly got that service on top of robbery ! They stole a knife ..some pain killers and we're looking to see what else was stolen from our property. We have since filed a report with the Pasco police.
The Route manager: Jose Requeno

If I could give zero stars I would! I have never had worse customer service or treatment from anyone. I inquired about pricing via email and I guess the inside sales lady (Whitney Stout) assumed I agreed to services. Needless to say she sent someone out to service our property without any type of agreement or confirmation of one. For argument sake I was going to pay the fee for that service but the more I thought about it the more I thought no, it's the principal! Especially after the treatment I received! She was rude and completely unprofessional from the start of our correspondence, which

We enjoy our annual visit to their property to enjoy the lights and music! It has been a tradition for 4 years now! Thank you SENSKE!

I'm surprised by some of the reviews I just read. I have had zero issues dealing with Senske. The reps who answer the phones are helpful and knowledgeable. Techs are friendly and all seem to know what they're doing. I asked to be called by the techs whenever they are in route to the house so I can respond if I ever foget to unlock the back gate. I receive a call every time. Lawn looks great. I just set up my backflow preventer inspection because for some reason I forgot to include it in my annual renewal. Ari was the rep, she was able to apply my discount for paying annually and the test

Did not receive the services I had requested. Spoke with the manager who made it seem like I was at fault.

I had Senske come look at a broken sprinkler valve, When they came out a week later to look at it, they quoted me an outrageous price and a second broken valve. They came to my house when I only had one broken sprinkler valve, charged me $70, and left me with two broken valves. They also left my sprinkler box open in my front yard. I called corporate to tell them about the service and they apologized but nothing else. Go elsewhere for work.

Senske use to have good customer service but the last year they have gone down hill quick. I've had services completed that didn't work because it rained almost immediately after they left and have been trying to get the problem solved. They have charged me a higher price almost every visit the last year and I have had to call to have it adjusted. They say it has been taken care but continues to happen. They are to call prior to coming out since we have dogs that need to be brought in which has not happened the last couple times so they skip the back. Not ok. Also I've have made

Senske has horrible customer service and isn't worth the hassle or price.

Our lawn is being affected by brown rot, which Senske already sprayed one time and stopped most of it. After finding a small re-occurance, we asked them to come back and spray again. After getting the run around, we finally found out that they have to wait for enough customers to be affected by brown rot before they would choose to roll a truck and spray. My lawn is dying and these (insert swear word) are too cheap to roll a truck or use a pump sprayer to fix my dying lawn. Ended up heading to home depot and picking

Never. Use. Senske.

I hired Senske and prepaid nearly 500 dollars for weed preventative, aeration, overseeding and fertilizer. This was only for my front yard. I decided to do the back yard maintenance on my own.

My front yard is patchy and not nearly as green as my back yard. There are large spots where the seed that Senske used never even grew. I spent a total of 24 dollars on fertilizer and 11 dollars on seed for my back yard. I would have expected spending 1300% more would have yielded better results.

Front yard
http://m.imgur.com/a/FJvWl

Back yard
http://m.imgur.com/a/WuvhA

In

They came out to spray for an ant problem, fast courteous. Sadly worked for less than 30 days but they wanted to charge again. Avoid.