We are a family owned and operated dealership in Cuyahoga Falls, OH. We're located just 20 minutes north of Akron-Canton Airport and 40 minutes southeast of Cleveland Hopkins Airport. Since 1990, The Don Sitts Auto Group has been a full service dealership. We occupy 4 acres of land with a state-of-the-art Service department and complete Detail department.
We have over 250 pre-owned, late model vehicles, specializing in Corvettes, along with full size and commercial box trucks. Not only do we sell quality, low mileage, pre-owned vehicles, but our Service department is second to none! We use the latest technology and equipment to service all makes and models.
No job is too big or too small, we handle them all. To make your vehicle being serviced a very easy process with little inconvenience, we offer free service loaners while your vehicle is worked on. From sales to service, our staff of over 50 employees works hard every day to go above beyond to take care of all our customers.
We have over 250 pre-owned, late model vehicles, specializing in Corvettes, along with full size and commercial box trucks. Not only do we sell quality, low mileage, pre-owned vehicles, but our Service department is second to none! We use the latest technology and equipment to service all makes and models.
No job is too big or too small, we handle them all. To make your vehicle being serviced a very easy process with little inconvenience, we offer free service loaners while your vehicle is worked on. From sales to service, our staff of over 50 employees works hard every day to go above beyond to take care of all our customers.
Services
At Don Sitts Auto Group, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service for all of our customers! Allow our incredible staff to demonstrate our commitment to customer satisfaction!
Read what some of our customers have said about their purchasing experience at Don Sitts Auto Group in Cuyahoga Falls, Ohio. To learn more how we can help you, please give us a call at (330) 945-5800. I recently decided to purchase a new vehicle and visited your auto group. I thought i had in store a long, long painful negotiation ahead of me when deciding on a 1998 corvette.
Reviews (16)
Jerrod Workman
Dec 04, 2021
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Bought a 2013 Chevrolet Suburban from them in September, 2021. Was under the impression at purchase that it was an LS model and was told by another dealer that it was a Commercial Vehicle and thus worth significantly less money. Long story short, the vehicle is worth 30% less than what they sold it to me for. Lesson learned. Buyer beware. Be very careful when making a deal with this dealer…
Isaac Cruz-Vital
Sep 23, 2021
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Purchased a 2014 Jeep SRT from them back in January, put 500 miles on the vehicle and I was left having to do a full engine replacement. Had to argue and go back and forth with sales representatives, mechanics, and the manager to explain my frustration. The engine replacement cost upwards of 10k and they did very little to help. They swore that the vehicle was fine, but how could I run into this issue after 500 miles? I had the vehicle shipped since I trusted them based off of their reviews and years in the business - may have been the best decision in the end because if I would have drove, I would
Julie Juszli
Sep 05, 2021
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Pahunter
Aug 01, 2021
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I recently worked with Dave from Don Sitts on the purchase of a 2006 Toyota 4Runner. This is the first time I've EVER written a review for a car purchase. The communication, professionalism, condition of the car, speed of paperwork processing and overall experience was absolutely top notch! When the need arises for another auto purchase, Don Sitts will be the fist place I look. Thank you Dave for an excellent experience.
Brian Knapp
Apr 19, 2021
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Not pushy. They were firm on their sticker price due to "low margins" and "chip shortage". There was a surprise and discrepancy during the closing, but Don Sitts ate the cost due to the error. It was handled professionally and courteously. I'm happy they recognized the opportunity to earn my business (and hopefully your business) again!
Mary S.
Apr 08, 2021
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Rykie
Jun 01, 2020
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Purchased vehicle 8/2019 and Jason was so very helpful. I have extreme back pain and had to leave the office and go sit in my car. Jason came out to my car, continued to explain all that's involved, he went in and out of the building to bring paperwork to me for approval, signing and making copies. I cannot say how much I appreciated how hard he worked to get the final I dotted and T crossed. I left Don Sitts that night with a new appreciation of car sales people thanks to Jason.
Ram
May 09, 2020
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Test drove one of their cars I had my eye on. Car was very well detailed handled very good. I tried to get the price down with a little bit of success but, not all I wanted. Todd explained their reasoning and I was satisfied. They fixed me up with financing and an extended warranty. Thanks to Terry. Drove my new car home! Thanks Don Sitts I will recommend everyone to stop in.😃
Melissa S.
Mar 23, 2019
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Buyer beware. Don Sitts in Cuyahoga falls is trying to sell a rollback with only ONE caliper working on the whole truck that wasn't told to us until AFTER our test drive. On top of that the salesman rudely laughed when we said theres alot wrong with the truck Including lights and suspension work when asked if it would be fixed before purchase and said "NOPE not gonna happen." We went there today with our 10k in hand to put down towards the truck. Anyone interested in the rollback pictured -- take a mechanic with you and overlook the truck. Definitely a lemon and would hate for anyone
Guy M.
Jan 24, 2019
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I have been going here for a long time. The sales Crew is great. They always have a great selection of cars. The owner is on site a lot or his son and they care about every customer. If there are any issues they hit you with a great service department. All the family vehicles get serviced there. No job too big or small and they communicate with you every step of the way. Awesome Dealership. Great service.
Eric D.
Mar 19, 2017
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I am very happy with my experience at Don Sitts. Mark H was wonderful and made me feel very comfortable. I went down first time with my girlfriend and he was very kind to the both of us and I felt good about the dealership. This time I journeyed down to look at a SUV with my mother who is very talented at car shopping and I value her opinion higher than my own. She was treated very well even when asking some hard questions and looking for the right answers. I had a couple requests and everything was down without any issue. Mr. Sitts was a phenomenal person and made us feel like we were at the right
Charles L.
Feb 05, 2017
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Typically, going to a used car dealer is stressful experience for me. Going to Don Sitt's is the opposite of stressful. The salesperson, Kevin, was very helpful in finding a vehicle that met my needs and price range. My wife and I were given plenty of time to test drive the cars and service issues were openly discussed. The vehicles are not the most aggressively priced but are fairly priced for the excellent condition they are in. We picked a Toyota Highlander Hybrid with the warranty and couldn't be happier! We plan to service the car here and get our future cars here. I believe they
John H.
Oct 05, 2016
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Don Sitts Auto Group takes the stress out of buying a pre-owned car. We all know what a headache and heartache it is when talking with a car salesman- are they telling me the truth, are they really looking out for my best interest, are they truly selling me a lemon. The team at Don Sitts is not your typical team- they want you to be happy- happy with your experience, happy with your car, and happy with the savings you receive. They know if you aren't happy you won't be a return customer; like myself, my wife, my dad, my mom, my cousin, and my brother-in-law.
We also take our cars to
We also take our cars to
Brandy E.
Aug 21, 2014
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I purchased my car from Don Sitts in 2008 and have been completely satisfied since.
Darlene helped me pick out and finance my automobile, even with some minor credit issues. They found me a great and reputable lender and an amazing interest rate. From there, the follow up and service I have received has been exemplary and very professional. All the service guys, especially Jeff and Rob have taken great care of both me and my vehicle for the last 6 years, be it general preventative mainatenance to helping me with major repairs. They worked around my finances, as well as my schedule in terms of
Darlene helped me pick out and finance my automobile, even with some minor credit issues. They found me a great and reputable lender and an amazing interest rate. From there, the follow up and service I have received has been exemplary and very professional. All the service guys, especially Jeff and Rob have taken great care of both me and my vehicle for the last 6 years, be it general preventative mainatenance to helping me with major repairs. They worked around my finances, as well as my schedule in terms of
Pamela G.
Apr 01, 2012
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I can't say enough good things about this dealership. I bought a pre-owned Aspen from them a year ago. They were so nice and helpful. No pressure. Good price. Good trade in. I had a question or two since then and needed some paperwork. They were very very helpful and nice. We drove almost an hour to them and they were worth it! We worked with Curt and Larry. I would ask for one of these guys. Even the paperwork lady was excellent!
Kevin S.
Jan 20, 2010
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I was looking around all of north-east Ohio for a certain work truck. When I found the one I eventually bought at Don Sitts, I had to believe there was some catch. It was clean, they had replaced the tires and, best of all, that sticker you always see on the window of used cars, the one that says "no warranty?" They GIVE you a warranty. It's not long, but long enough that if you have any major problems right away, you won't have to shell out a bunch of money to keep your "new" vehicle on the road.
The sales guy was great, very straight-forward, polite, if a bit un
The sales guy was great, very straight-forward, polite, if a bit un
