Understanding the process and overall picture of how we work - all in one place. Our processes are designed to keep the homeowner fully educated on the process and wherein the roofing workflow our team is at all times! Dealing with your insurance company can be a daunting task, but it doesn't have to be! CBX has over 20 years working directly with insurance companies and can help you in ensuring your roof is fixed properly and fully!

Over 20 years and 5000+ roofs installed have given us an incredible education on the overall construction and roofing processes. We take pride in our work, and it is reflected in our construction of your new roof! With over 20 years in the business and 5000+ roofs installed professionally, we have an extensive knowledge of roof types and roofing materials.

Contact us directly today and allow us to come and give you a FREE inspection of your roof. At CBX, we have a simple step-by-step process that is proved to work throughout our many years of experience. Restoring your home with quality is our focus.

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Reviews (10)

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Dillon Bailey

Sep 10, 2020

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Dealing with this company has been one of the most unpleasant experiences of my life. Our roof looks horrible and the company was willing to discount their work because they realized it was subpar work but didn’t want to put any more man hours into it. After battling with them for a year they finally delivered results that I could have done myself without any experience. 6 months later I was cleaning out my gutters and discovered that they had failed to put the gutter hangers in with the exception of a few to keep it up. They did return to install the missing hangers but shortly after 20 feet

K. Palmer

Dec 06, 2019

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I am VERY disappointed about my gutters. My gutters that I had, before Columbia Basin Exterior replaced them, lasted for 20 years with NO finish coming off. With the new gutters that Columbia Basin Exteriors installed, they spray painted over white downspouts in November. The paint is coming off of them and they are turning white. Absolutely an unacceptable job. Can't get anyone to respond to the problem. Can't even catch anyone in their little office that they have. Nobody is ever there when I go there. Have to wonder if anyone actually works there anymore. Also have a downspout that was never

Kevin Hansen

Oct 03, 2019

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I've gone from pretty satisfied (though still a four stars at best) to feeling 1 star may not be low enough. They're great at quoting and setting home owners with hail damage at ease. Communication was great and follow through awesome when the roof portion of the project was done. Then, we found a beer bottle in our backyard as the crew was still wrapping up the project. The project manager was quick to come get after the roofers and gave us a discount. (Incidentally, I found two beer bottle caps in my attic last week while checking something else out.)
Siding was a mess to get done. Rather than

Volkswear

May 27, 2019

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Mr. Kamai stopped by our house and spoke with my wife about a free roof inspection. I sent him a message immediately after She spoke to me and thanked him for the offer but told him we did not want the inspection. Later that evening I received a text back telling me that he had sent his guys over to our home and they had conducted the inspection. This was done when nobody was home and without our permission. No way I would use this company after the experience we had with them today.

Lindsie Yost

Dec 17, 2018

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I was very impressed with Columbia Basin Exteriors. Their crew arrived at 6:00 am and they were done with the roof by noon, which says great things about their work ethic. They were meticulously clean throughout the entire process, and were obviously well-trained. The roof was stripped and re-shingled properly.
There was great communication throughout and I wouldn't hesitate to recommend them to others.

Jess Butikofer

Nov 20, 2018

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Caulin responded well to my calls and had good communication with me during the roofing process that was done long distance with a rental property I own after a hail storm. My issues with Columbia Basin Exteriors were that they did not install the roof color I requested in our contract even though it was in writing, and none of the invoices were itemized. I understand contractors are busy; especially after a storm- its a feeding frenzy for roofers... The roof seems to be installed correctly, so I have to tip my hat to them for that. I just hate the color I'm now stuck with for the next 30+ years

Nathan Kuchenbecker

Nov 03, 2018

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Hunter has been great! He went out of his way to bring samples for my wife to see and was patient with our slow decision making. Roof looks awesome, can’t wait to see the fence gate and siding up next.
Thanks again Hunter

Laura Raeburn

Oct 27, 2018

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I am really impressed with the service and quality we received. Hunter was great with answering all our questions and making sure we understood what was going on. The guys working on our roof were quick and very good about making sure everything was cleaned up when they were done. Highly recommend CBX to anyone that needs a new roof.

Tasha Huff

Jun 05, 2018

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They have been awesome to work with. Hunter has been so helpful! They were able to get out to look at my roof very quick and schedule me in just as fast! They are very knowledgeable and helped me with all the littler things!

Paula Blair

May 08, 2018

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My new roof was done efficiently and well in just one day, just as my contractor Hunter said it would be. The crew came as scheduled and worked well together and were very pleasant. They left the work area very clean and I am very pleased. Hunter and his crew have been very professional and good to work with