Doc Rusk Heating & Air Conditioning
Call now
Call now
Website
Call
Doc Rusk Heating & Air Conditioning
We are a fourth-generation family-owned company that has been helping Greater Cincinnati area homes since 1865. There are a lot of choices. Picking the right AC repair company in Northern Kentucky to do business with is key. You can rely on our team of factory-trained professionals to provide prompt expert service whether you need routine maintenance, emergency repair, replacement equipment, or a completely new system.

We proudly serve the areas around Cincinnati and Covington, including Erlanger, Fort Mitchell, Florence, and Newport, KY. Let us help improve the quality of the air inside your home, making it more comfortable and safe. Comprehensive repair service on all makes and models of furnace systems is just a phone call away.

Members receive exclusive benefits including priority scheduling, seasonal tune ups, and so much more! Our commitment to your comfort and satisfaction is long-term. Should you ever experience a problem, or just have a simple question about your equipment, we hope that your first contact will be Rusk Heating and Cooling.
Services
Hi, I'm Steve Morrison, owner and president of Rusk Heating and Cooling. We are a fourth-generation family-owned and run company that has been providing home comfort solutions for Greater Covington and Northern Kentucky area homes for 150 years. I take a personal interest in every job. Your comfort and satisfaction is my top priority.
At Rusk Heating and Cooling, we focus on convenience. Your time is extremely valuable and a limited commodity. We also understand that sometimes the expense is more than what you have saved for or anticipated. Therefore, we offer a variety of payment options including cash, major credit cards, and flexible financing options with approved credit.
Getting through the area's notoriously cold winters requires a functioning furnace system. Our team of furnace repair contractors has the knowledge and experience to help you keep your system in proper working order. Our region can get cold. With an average winter night ranging from 20-40 degrees, it's never a bad time to invest in some a serious heating system.
Getting through the area's notoriously cold winters requires a functioning furnace system. Our team of furnace repair contractors has the knowledge and experience to help you keep your system in proper working order. Furnaces play a big role in your electricity bill each month. In the coldest months, these bills can easily skyrocket.
Our furnace technicians are highly trained and skilled to handle furnace replacements for both gas and oil furnace systems. We will work hard to perform any repairs that we can on a system that isn't operating, but if we cannot repair it, we have a wide variety of types, makes, and models for you to choose from.
Reviews (10)
Leigh Smith
Leigh Smith
Dec 24, 2021
Report
I have found Rusk to be extremely professional with attention to details. They always do what they say they can do and are on time. Their work is of the highest quality. They installed a Furnace and AC system for me which required a substantial amount of fitting to put things together. I was very pleased with how they did this, keeping me informed, and came up with solutions which exceeded my expectations. After the work was done they made sure that everything was spotless. I can recommend them highly.
Jeff Dwyer
Jeff Dwyer
Nov 30, 2021
Report
We couldn't have asked for a better response time and resolution to our furnace issue. First time using furnace for the year and it did not start. Technician arrived the next morning and was able to quickly diagnose and resolve issue. Thankfully it just needed a good cleaning. He did NOT try to up-sale me anything and was very straight and honest with me. GREAT experience all around.
Mike Schafer
Mike Schafer
Nov 28, 2021
Report
Positive: Professionalism, Quality, Responsiveness
Rusk is consistently professional and does a great job. They have certainly earned my trust.
Service: HVAC maintenance
Chris Gonya
Chris Gonya
Oct 04, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent customer service. Professional and knowledgeable technicians. I've used several HVAC companies in the tri-state area and Rusk is by far the best. I will only use them in the future. Highly recommend.
Services: AC installation, Heating system installation
Phyllis Walker
Phyllis Walker
Sep 30, 2021
Report
Rusk Heating & Cooling has been a blessing for me. They installed a new furnace and A/C for us, and the last visit was to clean out the vents and they also installed a new thermostat that I can control remotely. My mom can't seen well enough to adjust the thermostat, so this definitely helped both of us. Chris was our tech and my mom loved him and he was really awesome!
Paul Seidman
Paul Seidman
Aug 19, 2021
Report
Rusk installed a second AC unit to service the second floor of our home. There was no unit there previously so the job required a good deal of thought and planning. The unit selection and work was done quickly and efficiently. The installation team was knowledgeable, and courteous.. Three months after install they scheduled a free Service call to evaluate the unit’s performance. They are not the lowest cost provider but they deliver outstanding value.. Their techs are long term associates; well trained .
Chuck Norris
Chuck Norris
Aug 17, 2021
Report
We had Rusk Heating and Cooling install a new furnace and a/c unit in our home maybe 8 years ago. The did a top notch job and we've had a maintenance agreement and regular service on it from them ever since. We had two incidences where there were problems. One was with the a/c compressor the first year; they came out and took care of it under warranty and it has worked well ever since.
The second was caused by a capacitor in the blower motor which was a problem maybe two years ago. The technician came out, diagnosed the problem and replaced the capacitor and the system ran fine for us since then
Deb Hatch
Deb Hatch
Jul 23, 2021
Report
I called Rusk and the tech Tom arrived that day. Later in the afternoon John arrived to determine what new system I would need as my unit was 28 years old and not worth repairing as the coolant was obsolete. John sold me a Carrier unit. Rusk prioritized my order & Tom came the very next day to install the new unit. Now that is what I call service! Judy was great on the phone and explained that a yearly maintenance package for my furnace & air conditioner would insure optimal performance of these units. I am so grateful for their prompt attention as it is currently very hot in Cincinnati. All three
Jim Cole
Jim Cole
Jun 23, 2021
Report
Replaced our central air unit. Previous unit lasted more than twenty years, and was also installed by Doc Rusk. The sales person was very professional, and had a quote for us before he left the house. The day of installation went smoothly. Installers were on time, and very polite (even asked if they could play their radio while in the basement). Took the day to install, and made sure the unit was working properly prior to leaving. We have used Doc Rusk for many years.
Rob G.
Rob G.
Apr 19, 2021
Report
Rusk did a phenomenal job installing the furnace and AC for my new garage/office. The work was done exactly as expected and their prices were great. The system is so well-designed it heated the entire garage and office space from 55 to 72 degrees in 27 minutes.
Above and beyond: While they were installing the furnace and AC for my garage/office, we began to have warmer temps outside and it was time to turn on the AC in the main house. My AC unit was almost 20 years old and finally decided to kick the bucket. Rusk had a tech there the next day to confirm the unit had finally died and would need