Our mission is to provide respect, honesty, and integrity within our business and to our customers as well as giving you service that is out of this world. While heating, cooling and HVAC are important parts of our business, and core services that we offer, we're also aware that good quality air in your home or office is vital to the comfort and health of all occupants.
Additionally, clean air helps prolong the life of your expensive system - dirt and debris can damage systems. The average life span of central air-conditioning system is 12- to 15- years if it is properly installed and maintained. Heat pumps have about the same life-span - about 14 years - when recommended maintenance is followed.
Newer units manufactured in recent years are expected to last even longer. HVAC system maintenance Heating and Air Conditioning equipment, no matter what kind you have, should be inspected, cleaned, and serviced at least once a year. The best scenario is to have the heating system checked in the Fall and the AC checked in the Spring.
Additionally, clean air helps prolong the life of your expensive system - dirt and debris can damage systems. The average life span of central air-conditioning system is 12- to 15- years if it is properly installed and maintained. Heat pumps have about the same life-span - about 14 years - when recommended maintenance is followed.
Newer units manufactured in recent years are expected to last even longer. HVAC system maintenance Heating and Air Conditioning equipment, no matter what kind you have, should be inspected, cleaned, and serviced at least once a year. The best scenario is to have the heating system checked in the Fall and the AC checked in the Spring.
Services
We are Marz Mechanical Heating & Cooling, a family owned business that has over 10 years experience in the HVAC industry. Jacob and Chrystal Martinez are a 5th generation Arizona family. They are passionate about serving the communities that they love and have brought them many great memories. Our mission is to provide respect, honesty, and integrity within our business and to our customers as well as giving you service that is out of this world.
Our licensed certified team are the same experts that prepares the proposal, service and repair, install, maintenance, and guaranties the work. Ben worked very hard to solve the problems and I was very grateful for his hard work and professionalism! He was right on time and very knowledgeable. They provided the most complete sesonal tune-up I've ever had, along with a thorough discussion as to what they found & did.
We specialize in second opinions and pre purchase home HVAC inspections. Before you make an expensive decision to have a major repair completed, or to replace your unit(s), contact us. We'll give you an honest assessment of any maintenance or repairs your system may require to get it back to good running order.
A Wells Fargo Home Projects credit card is an easy and convenient way to pay for goods and services. The following special terms promotions may be available to you on qualifying purchases if your application is approved. Please ask your merchant which promotions they are offering. Ben worked very hard to solve the problems and I was very grateful for his hard work and professionalism!
Reviews (20)
Rachel C.
Oct 25, 2021
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I never write reviews but my experience with Marz has been absolutely awful. My mobile AC unit broke, and although they came out quickly to evaluate it, it took weeks to get it replaced (with zero communication). I called them multiple times with no response. I had to email for them to acknowledge me. They told me it would take a couple of weeks for the unit to get in. Which is fine, but what is not acceptable is failing to let me know. I shouldn't have to call to get an update. Then I got an email stating my appointment time (no options for days or times). After installation, I thought everything
Kendra Lee
Oct 03, 2021
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Our AC quit the Saturday evening of Labor Day weekend, and Marz was there the next day to fix it - on a Sunday!! I always brag about Marz Mechanical! Their customer service is the best - especially when you’re completely stressed out over no AC! They’re responsive, repair the problem, and the techs (Jacob, Ben and Xavier) are knowledgeable and super nice. Crystal (in the office) is always very friendly, too. While you’re dealing with the frustration of not having AC, they make the entire situation much easier to deal with (and they get it fixed quickly - which is what we all want!) -- Then
Shannon Rogers
Sep 19, 2021
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Marilynn Sangurima
Jul 30, 2021
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Cameron G.
Mar 19, 2020
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Marz has made 2 visits so far to our rental home: one to replace the hot water heater and then another to fix the fixtures in a shower as well as the handles on the washer outlet. I have found the workers to be courteous, on time (or early), and totally competent with their tasks. I can whole-heartedly recommend.
Jessica K.
Nov 05, 2019
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I hired this company to repair a leaky pipe that was in the wall of my guest bathroom. The technician arrived on time, calling when he was 30 minutes away. I got a quote prior to them arriving which I found reasonable. Once the work was done, I paid the price that was quite - no surprise charges! The technician was very friendly and did great work! I will definitely hire them again in the future.
Justin B.
Sep 16, 2019
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Tony S.
Jun 12, 2019
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This review is only for Response time, Customer Service and Pricing.
A LITTLE BACKGROUND: Originally, when my a/c went out in Saturday morning, the tech from another company found a blown fuse.
Well, a few hours later, it went out again. But, this other company wanted to charge me another Emergency service call, plus extra $ for diagnostics.
Needless to say, I said no.
In Monday, my regular a/c guy came by 3 times because of problems. He finally suggested to replace my 14 y.o. system. :-(
Well, my guy wouldn't be able to get a new system installed for 3-4 weeks. :-o
In addition to the
A LITTLE BACKGROUND: Originally, when my a/c went out in Saturday morning, the tech from another company found a blown fuse.
Well, a few hours later, it went out again. But, this other company wanted to charge me another Emergency service call, plus extra $ for diagnostics.
Needless to say, I said no.
In Monday, my regular a/c guy came by 3 times because of problems. He finally suggested to replace my 14 y.o. system. :-(
Well, my guy wouldn't be able to get a new system installed for 3-4 weeks. :-o
In addition to the
Steve G.
Jun 01, 2019
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I yelped my situation and Marz Mech. called me within 30 min were there within 2 hours.
they DELIVERED! they were on time! they did immaculate work! they cleaned up after themselves! were super polite and professional! they stayed with their estimate (I sent 2 pics to make it easier)! i was to go to home depot to pick up a part ... they had it slapped it on. Saved me a trip!!
amazing work. thanx guys!
they DELIVERED! they were on time! they did immaculate work! they cleaned up after themselves! were super polite and professional! they stayed with their estimate (I sent 2 pics to make it easier)! i was to go to home depot to pick up a part ... they had it slapped it on. Saved me a trip!!
amazing work. thanx guys!
Ashley R.
May 04, 2019
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I've been using this company's maintenance program for two years now. I always have the same guy and Xavier takes pictures and explains to me everything he did and why. He has been warning me that my AC is in need of a revamp or replacement. Marz gave me two more years out of my old system. I just purchased a new air conditioner before my current one crashed and before the heat set in. Excellent service and installation just as expected. They are always on time and call before arrival.
Daisy A.
Jan 31, 2019
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I am a realtor and I have to make sure that vendors I support really take care of my customers and Marz Mechanical is the top vendor I use for HVAC and plumbing.
Recently I had a client who had an AC problem and I needed to get to the bottom of this ASAP!!!
I called Marz Mechanical and they came out the same day and fixed it! The same day!!!!!!
Now that's service you can count on!!!
Thank you Marz Mechanical and believe me, I'm telling everybody!!!
Recently I had a client who had an AC problem and I needed to get to the bottom of this ASAP!!!
I called Marz Mechanical and they came out the same day and fixed it! The same day!!!!!!
Now that's service you can count on!!!
Thank you Marz Mechanical and believe me, I'm telling everybody!!!
Jadie P.
Dec 30, 2018
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We have been using Marz Mechanical for years for our home and business. They are the absolute best. I'm so thankful to have found them. So happy you guys do plumbing as well!!! Seriously you cannot go wrong with Marz!!! We are so thankful for you guys. Always excellent customer service and they job is done perfect. Thank you!!
Jay L.
Dec 18, 2018
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I recently contacted Marz for thermostat not operating, so we've been without heat, and what a shock when their guy came over. He didn't do anything but look and forced our poor family to pay him right then for looking around. He never tried to fix the thermostat and kept saying to my family he can't touch anything without approval. What a joke. The Owner of Marz was in contact with me after I called to get answers for the awful experience and he too was not someone that was willing to be fair and fix it himself. It's a shame when a family owned business preys on other families
Andrew P.
Oct 18, 2018
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Marz mechanical went above and beyond when working on our plumbing issue. Our house was diagnosed with leak in a cold water pipe under the foundation. This is a scary thing to hear but Marz mechanical made my wife feel comfortable about the situation. Two days after the diagnosis(because it was a weekend) our leak was fixed in hours. The technicians had to go into our attic and they even moved my clothes that were hanging in the closet and put them back so they wouldn't get dirty! I highly recommended this professional company to anybody in the valley.
Jason F.
Sep 09, 2018
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My AC broke and I have a home warranty that day. The next day Veronica gave me a call and we talked and I explained what I think is broke.
She got me in that week which is unheard of in Phoenix during the summer months.
Xavier showed up at 6:15am found the problem, filled out the forms there and then, and got the job sent back to the warranty company.
The warranty company sent the part to fix it and Xavier was at my house the next day to put it in and save me and my family from the heat.
This company is what make America great. A family owned business that puts customers first and keeps
She got me in that week which is unheard of in Phoenix during the summer months.
Xavier showed up at 6:15am found the problem, filled out the forms there and then, and got the job sent back to the warranty company.
The warranty company sent the part to fix it and Xavier was at my house the next day to put it in and save me and my family from the heat.
This company is what make America great. A family owned business that puts customers first and keeps
Joanne C.
Aug 17, 2018
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Our 2-10 Home warranty company set up service to have our plumbing fixed by Marz Mechanical.
Of course, we have to pay our $70. then the home warranty pays for the repairs.
First of all, it took a week for Marz to set up the service call. Then the guy comes out, cuts a crooked hole in the drywall and finds the leak in the drain line. Writes up the order says he will have it turned into our home warranty to see if it's covered.
A week later we are calling them they say they are waiting for our home warranty. Call 2-10 warranty and they can't reach Marz.
Finally a week later, our home
Of course, we have to pay our $70. then the home warranty pays for the repairs.
First of all, it took a week for Marz to set up the service call. Then the guy comes out, cuts a crooked hole in the drywall and finds the leak in the drain line. Writes up the order says he will have it turned into our home warranty to see if it's covered.
A week later we are calling them they say they are waiting for our home warranty. Call 2-10 warranty and they can't reach Marz.
Finally a week later, our home
Bukky R.
Aug 14, 2018
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This company is professional, courteous, and more importantly competent. They showed up ahead of schedule and quickly fixed the issue with our fan motor, taking the time to verify they were using the right part with the manufacturer. I am so pleased with them and intend to use them for all my AC needs. Thank you Marz mechanical for your service and professionalism.
Tawnya B.
Jun 23, 2018
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Jacob was my technician and he went above and beyond. Great customer service was on time and got everything fixed and my house is cool again. My sister was on the phone with our home warrant company and my phone rang and it was Marz Mechanical telling me they can be here between 7am -9am. Jacob was here by 7:30 and fixing my air conditioner! Thank you for everything Jacob your service and attitude was OUTSTANDING! I will request Marz Mechanical every time I call my home warranty company. Thank you so much for everything Jacob!
Pamelyn B.
May 25, 2018
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Today temperatures projected to hit a hundreds. It's a long weekend and my AC blew a motor! I called Marz Mechanical Heating, Cooling & Plumbing and Monica got me on the schedule for same day! Within 2 hours Ben and Evan showed up and showed out! They diagnosed the issue, had a part on hand, and fixed it fast.... then they stuck around until it started cooling off and took some air measurements to make sure we were up and running. Everything was done professionally and courteously. They are my go to AC company now!
Maja R.
Jun 27, 2017
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I cannot say enough good things about this business. In the midst of a summer heat wave and full term pregnancy, our air conditioner decided to quit. Our home warranty group assigned us to Marz Mechanical. As many air conditioning specialists in the valley are booking two to three weeks ahead, Crystal was able to squeeze our repair in for the same day. Crystal is absolutely wonderful!!! Jacob showed up promptly and quickly and accurately diagnosed our problem. I am so grateful for this business and recommend to everyone. Thank you again Marz!!!
