Your move should be easy and stress-free, no matter the distance or size. Receive a custom quote from United Van Lines, designed to meet your moving timeline, budget and unique needs. From your initial moving quote to settling into your new home, the MyUnited Move Portal streamlines the moving process and guides you through every step.
Keep track of your progress with the Move Milestone Timeline and interactive weekly checklist. You can even customize this checklist for your specific moving needs. We've released our 44th Annual National Migration Study, revealing the top states Americans moved to and from in 2020 and how the pandemic accelerated many of those decisions to move.
Moving from a one-two bedroom home, apartment or condo? Choose a moving company that brings big expertise to a smaller scale with our fast and convenient small moves program, Snapmoves. With United, moving is simple - Whether you are moving across the country or just across state lines, we put our customers first.
Keep track of your progress with the Move Milestone Timeline and interactive weekly checklist. You can even customize this checklist for your specific moving needs. We've released our 44th Annual National Migration Study, revealing the top states Americans moved to and from in 2020 and how the pandemic accelerated many of those decisions to move.
Moving from a one-two bedroom home, apartment or condo? Choose a moving company that brings big expertise to a smaller scale with our fast and convenient small moves program, Snapmoves. With United, moving is simple - Whether you are moving across the country or just across state lines, we put our customers first.
Services
United provides moving services for every need, no matter the distance. See why our mix and match services, moving protection and top-ratings make us America's #1 Mover. Let us handle your long-distance move from start to finish. We are federally licensed to provide everything you need for the perfect interstate move, even if you're moving across the country.
Moving can be one of the more personal experiences you'll have in your lifetime, especially if your move is taking you across the country. Whether you are relocating for work, family or simply for a change of scenery, United understands the mixture of emotions and challenges you may encounter when preparing for a long-distance move.
United interstate agents independently provide local services under their own businesses and brands. Moving locally has never been easier. You're moving, and how far away you're moving will likely determine how a moving company charges you. Make sure you understand the terminology and the implications of each type of move before you get started.
Are you moving abroad? You can count on United International to deliver a seamless, door-to-door international move experience. United International offers moving services to more than 150 countries around the world. Our international move team can provide you with a moving plan customized to your personal specifications and budget.
United is a leading national moving company, offering auto transportation services. With the moving industry's largest company-operated fleet of auto transporters, our open-sided and enclosed car carriers provide professional transport anywhere our network of car shippers deliver. Our car shipping quotes are presumed to be door-to-door unless you specify otherwise.
Reviews (20)
Isaac D.
Oct 25, 2021
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Unethical and unprofessional. Before my move, the salesman was very good at assuring me that my move, including a piano, would be treated with the same care that they would treat their own possessions. When they tried to deliver the piano, they damaged it (over $600), left it the garage, and told me to figure it out on my own. They also damaged other items, marked up the walls, and could have cared less about my possessions, because they weren't their possessions. When I tried to get reimbursed for completing what they agreed to do, they said that it was "impractical" and would
Katie K.
Jul 07, 2021
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I moved from MN to FL in early June. United Van Lines has been in possession of my items since MAY 28, my delivery window was 6/2-6/9; I have yet to receive my items. My truck has been sitting in a lot during the hottest days of the year while my belongings melt. The customer service that I have received is abhorrent! The fact that you cannot deliver on a service that was sold is one thing, the fact that no one can be bothered to respond to me only adds insult to injury. I am telling everyone that will listen about this and have even contacted the local news station and the BBB. The worst part
Barbara R.
Jun 16, 2021
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My move was from MA to CA...
Laziest driver I have ever met he was supposedly numbering boxes and wrapped furniture as it was put on the truck. When things arrived there were 4 boxes missing and 3 pieces of furniture broken. The top of antique deal they promised ha have a professional fix. Some idiot put two screws half way in it, there were NEVER screws in this antique, they ruined it. They NEVER put furniture they took apart back together worst moving experience I have ever had.
Laziest driver I have ever met he was supposedly numbering boxes and wrapped furniture as it was put on the truck. When things arrived there were 4 boxes missing and 3 pieces of furniture broken. The top of antique deal they promised ha have a professional fix. Some idiot put two screws half way in it, there were NEVER screws in this antique, they ruined it. They NEVER put furniture they took apart back together worst moving experience I have ever had.
Sultan M.
Jun 06, 2021
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An absolute disaster of a move. Ended up costing me thousands of extra dollars to correct their mistakes. Mayflower and United were no help and while the team tried to respond quickly once the move was finished, a month later I am still cleaning up their mess.
Oh and they'll keep charging your credit card for random things with no explanation.
Avoid at all costs.
Oh and they'll keep charging your credit card for random things with no explanation.
Avoid at all costs.
Chris K.
May 11, 2021
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Susan S.
Feb 10, 2021
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Don't ever use this company. We paid $21,000.00 out of our own pocket for a cross country move, and the delivery was terrible with the movers refusing to move pieces upstairs/downstairs to our rooms of choice. Both pieces had been moved across country before, moved up and down stairs to lofts, etc.
One such move in 2004 had been conducted by United Van Lines prior to our move. Then the mover took the piece he refused to move.
Could not call our coordinator due to it being a Sunday, and felt that we could trust this guy, Ben. Later found out from our claims rep at United,
Christina, that
One such move in 2004 had been conducted by United Van Lines prior to our move. Then the mover took the piece he refused to move.
Could not call our coordinator due to it being a Sunday, and felt that we could trust this guy, Ben. Later found out from our claims rep at United,
Christina, that
Scott L.
Nov 25, 2020
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One of the worst experiences I've ever had with any business in any industry. I tried to move a car with United and it was a string of broken promises, inadequate communication and horrible performance. I am in the service industry and have had my share of mistakes so I try to be understanding. This was bad enough that I will never contact United Van Lines again. In the end, after all of the trouble, they couldn't deliver and never shipped my car. If you go with United after this review, you don't have anyone to blame but yourself. Terrible, terrible, terrible.
Leticia M.
Sep 03, 2020
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Run away. Fast.
Long story short I moved across the country. My property was completely damaged and as if that wasn't bad enough it was also delayed. A picture is worth a thousand words right? Please check mine out. For some reason not all of the pictures are loading so I'll explain what all they damaged. United Van lines damaged my couch, both dressers, table chair, coffee table and my mattress. I would never ever use this company again. I would not recommend United Van Lines to anyone. They damaged over $3000 worth of my property. They offered a settlement of less than $300. This
Long story short I moved across the country. My property was completely damaged and as if that wasn't bad enough it was also delayed. A picture is worth a thousand words right? Please check mine out. For some reason not all of the pictures are loading so I'll explain what all they damaged. United Van lines damaged my couch, both dressers, table chair, coffee table and my mattress. I would never ever use this company again. I would not recommend United Van Lines to anyone. They damaged over $3000 worth of my property. They offered a settlement of less than $300. This
Ted G.
Aug 03, 2020
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David W.
Mar 19, 2020
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Avoid United Van Lines at all costs. Not sure if I am posting this to the right place because they are nationwide. But they are H-O-R-R-I-B-L-E. They lie. They told me every box would be accounted for using a label with my name on it, a bar code, and that I could tell where my boxes were at any time. Oh and they lied anyway saying my truck would be the same truck picking up as dropping off so when I saw their inventory tag was a tiny little orange label with a number on it, I felt defrauded but not as worried.
Well, lied again. They moved my stuff who knows how many times from truck to truck
Well, lied again. They moved my stuff who knows how many times from truck to truck
Chris A.
Jan 21, 2020
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My wife and I recently relocated from Las Vegas, Nevada to Houston, Texas. Finding movers was a difficult process until we came across United Van Lines. They listened to what we wanted and structured everything around what was important to us rather than what they wanted to do. They gave us a very reasonable delivery window and sent a driver named Sonny who was phenomenal. He made the process smooth and kept clear lines of communication. While moving is always a stressful process, we highly recommend United Van Lines.
Angela M.
Jan 20, 2020
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Unlike broker companies that give a quote that doesn't reflect the actual cost or service, the quote was binding. It came in thousands of dollars under a competing company. The service from start to finish was very professional. We were packed up, moved, and unloaded by United. The packing process took all day and the two guys were so hard working and diligent.
The moving truck arrived one day ahead of schedule. Everyone was courteous and professional.
They helped us move existing furniture that was left behind to another room and then moved everything in and put it all in each designated
The moving truck arrived one day ahead of schedule. Everyone was courteous and professional.
They helped us move existing furniture that was left behind to another room and then moved everything in and put it all in each designated
A. B.
Oct 13, 2019
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I relocated from Washington, DC to Sacramento, CA. United was the only company that guaranteed exactly what day my belongings would arrive, rather than giving me a range of dates. Just as promised, my stuff arrived first thing in the morning on the day they said they it would be there! The time between pick-up at my origin and drop-off at my destination was 12 days -- quite reasonable for a 4,000 mile move.
I used their container moving service, where they load your belongings in containers that are then moved on flatbed trailers, rather than your items being loaded and unloaded individually each
I used their container moving service, where they load your belongings in containers that are then moved on flatbed trailers, rather than your items being loaded and unloaded individually each
Sunnie K.
Aug 13, 2019
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**Note that this review/rating will be updated once we receive a response for our damage and delay claims.
First of all, this company was not our first choice. Our employer recommended it as one of the three moving companies we could choose from for our move from Virginia to Colorado. I honestly picked it because it had the least worst reviews of all the companies.
Our problems first started when we were given two erroneous quotes for a full pack versus partial pack. Only when I asked why there was such a small cost difference between the two, did they investigate and come back with proper
First of all, this company was not our first choice. Our employer recommended it as one of the three moving companies we could choose from for our move from Virginia to Colorado. I honestly picked it because it had the least worst reviews of all the companies.
Our problems first started when we were given two erroneous quotes for a full pack versus partial pack. Only when I asked why there was such a small cost difference between the two, did they investigate and come back with proper
Alice M.
May 17, 2019
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To United Van Line's credit, after posting my previous review, their customer service team reached out and quickly resolved the issues that were still outstanding in our file. Adding a star back for that.
Thank you for your prompt response.
Now if the company could improve the original experience instead of after the fact, I would consider using the service again.
Thank you for your prompt response.
Now if the company could improve the original experience instead of after the fact, I would consider using the service again.
Laura F.
Mar 20, 2019
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BEWARE - BROKE ITEMS & LIED ABOUT IT
United / Planes subcontracted to a local company to prepare our grandfather clock for shipping. Subcontractor broke the clock while doing so. They lied to us and to the BBB saying it was broken before they touched it. United's movers plastic wrapped two of our four couches; not sure why they didn't plastic wrap all of them. One of the non-wrapped couches was white. It arrived covered in black streaks on the bottom 8 inches as if it was dragged through dirt. They also lied about that claiming it was dirty before they touched it. They also broke
United / Planes subcontracted to a local company to prepare our grandfather clock for shipping. Subcontractor broke the clock while doing so. They lied to us and to the BBB saying it was broken before they touched it. United's movers plastic wrapped two of our four couches; not sure why they didn't plastic wrap all of them. One of the non-wrapped couches was white. It arrived covered in black streaks on the bottom 8 inches as if it was dragged through dirt. They also lied about that claiming it was dirty before they touched it. They also broke
Cj W.
Mar 07, 2019
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I live in Seattle, but I guess United Van Lines makes it down here!
This is not about their moving service (although I would hesitate greatly to use them after this experience).
This is about their extremely reckless / dangerous / illegal driving.
Yesterday I was doing a school drop off, had a kiddo in the car. On 1st ave S, there is a lane that proceeds straight, and a lane that is a forced right, side by side. Of course the lane going straight is backed up, while the forced-right lane is often empty. So what a lot of jerks do, is get in the forced right lane and then try to cut over into
This is not about their moving service (although I would hesitate greatly to use them after this experience).
This is about their extremely reckless / dangerous / illegal driving.
Yesterday I was doing a school drop off, had a kiddo in the car. On 1st ave S, there is a lane that proceeds straight, and a lane that is a forced right, side by side. Of course the lane going straight is backed up, while the forced-right lane is often empty. So what a lot of jerks do, is get in the forced right lane and then try to cut over into
Alyssa S.
Nov 13, 2018
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DO NOT EVER USE!
United Van Lines has made my husband's and I move from California to Oklahoma a absolute NIGHTMARE.
We got a quote of $4600 dollars ( IT IS NOT CHEAP) to move our 3 story condo from California to Oklahoma. The horrible service started with the pick up. We scheduled our pick up for 10/26. We did not get word on what time they were coming to pick up our stuff until about an hour before they were coming. We were hooked up with a move consultant that was supposed to keep us informed on our tracking and be there for any questions or concerns. Well, she completely ignored us. The
United Van Lines has made my husband's and I move from California to Oklahoma a absolute NIGHTMARE.
We got a quote of $4600 dollars ( IT IS NOT CHEAP) to move our 3 story condo from California to Oklahoma. The horrible service started with the pick up. We scheduled our pick up for 10/26. We did not get word on what time they were coming to pick up our stuff until about an hour before they were coming. We were hooked up with a move consultant that was supposed to keep us informed on our tracking and be there for any questions or concerns. Well, she completely ignored us. The
Mike L.
Sep 20, 2018
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Was recommended by Untied Van Lines to use Shipsmart, due to low weight of our items. Items sat in a facility for a month after being picked up from our house before they were packed and transported. Items were missing, damaged, and dirty. This company owns no trucks or facilities, they are brokers. Go with someone who has custody from start to finish. I felt I was doing a disservice by not writing this review.
United Van Lines should be held accountable for partnering with such a disreputable business.
United Van Lines should be held accountable for partnering with such a disreputable business.
Michelle W.
Jul 16, 2018
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If I could give negative stars I would! This has by far been the WORST moving experience I have ever had, and I've moved a lot. I've lived in 11 states in the past 11 years and have never had a move so delayed and damaged.
They picked up our items June 27 and guaranteed their delivery window between July 5-10th. I called on the July 5th because I hadn't heard of an update of when our items would arrive. Kristen told us our stuff would be loaded on the 6th and they would call us when it was on it's way. On the 6th she called and said the driver cancelled and that it wouldn
They picked up our items June 27 and guaranteed their delivery window between July 5-10th. I called on the July 5th because I hadn't heard of an update of when our items would arrive. Kristen told us our stuff would be loaded on the 6th and they would call us when it was on it's way. On the 6th she called and said the driver cancelled and that it wouldn
