All City Heat & Air
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All City Heat & Air
Regular HVAC maintenance not only increases the reliability and efficiency of your equipment, it also extends its lifetime. Protect your investment with a maintenance agreement. Air conditioning installation should not be taken lightly. It's a big and involved responsibility. Leave the job to experienced HVAC professionals and call All City Heating and Cooling today.

Our service team has been helping people stay calm, cool, and collected for over forty years. And we are helping them save on their air conditioning bills, year in and year out. All City Heat and Air has the experience and knowledge to resolve any commercial or residential heating or cooling issue, no matter what the issue may be.

From correcting a problem to installing the best HVAC systems available, our NATE certified technicians are able to meet all your heating and air conditioning needs. Whether it's preventive maintenance or energy management, All City's professional technicians will create the optimal climate comfort for you and your family to enjoy.
Services
In 1974, Gene Poplin founded All City Heat and Air. Gene had previously worked for Sealtest Dairy, working to keep ice cream from melting on the delivery trucks. With his expert knowledge in refrigeration and the satisfaction he received from helping people, he decided to begin his own residential service company.
All City Heat and Air is your #1 HVAC contractor in Charlotte, NC, and the surrounding communities. We are the leading company for all of your air conditioning needs. If you need repairs, maintenance, or a brand new system installed, the technicians at All City Heat and Air are the qualified and professional crew for the job.
According to the U.S. Department of Energy's Energy Star program, leaky ducts in attics or crawlspaces can account for 20 percent or more of a home's heating and cooling energy losses. This results in higher utility bills for you and difficulty keeping your house comfortable. Run your system, and check all the ducts and joints you can access.
All City Heat and Air is experienced in the service, repair, and installation of heat pumps in Charlotte, NC, and its surrounding area. A heat pump is a device that transfers heat from one place to another, from indoors to outdoors or from outdoors to indoors. For homes with no access to natural gas, heat pumps offer an efficient and reliable solution for heating and cooling.
Owning, or even sometimes renting, a home in Charlotte, NC, requires general maintenance to keep your investment in working order. It's really all about being prepared. Per Benjamin Franklin, "An ounce of prevention is worth a pound of cure." Maintaining your home's systems and appliances wards off emergency situations and costly repairs while extending your equipment's life.
Reviews (15)
Rick Ross
Rick Ross
Jan 06, 2022
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Positive: Professionalism
Cameron did a great job! He was knowledgeable, courteous, and professional, and he took the time to thoroughly investigate our problem. We were very satisfied with the service we received from All City.
Services: HVAC maintenance, HVAC repair
Daniel Larson
Daniel Larson
Jan 03, 2022
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Positive: Professionalism, Quality
They have been faithful in setting up maintenance appointments twice a year even when I ignore them the first time. And very thorough in maintaining my very old heating and ac unit. Suggesting a variety of repair options and not being pushy about it. When we have opted to get repairs they have had fair pricing.
Services: HVAC maintenance, HVAC repair
Chad Ramey
Chad Ramey
Dec 24, 2021
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Positive: Professionalism
Ernie came out to do my annual heating maintenance check and he was very thorough and professional. After completing the work he spent time answering all of my questions and talked me through his observations.
Service: Heating maintenance
Summer Hutson
Summer Hutson
Dec 12, 2021
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This company is amazing, they not only are responsive but extremely professional in all aspects. They call ahead to not only make sure someone is home but also to let you know the technician is in route. They wear all the covid protective gear and the shoe covers at all times when in the home. They installed a whole new air and heat unit in my home, they were in and done in 1 day. All the technicians that have stopped in for install or check up have been awesome. I highly recommend this company for all HVAC needs.
Josh Morgan
Josh Morgan
Nov 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Tim was on time and knowledgeable about all of the services he was performing. He completed them quickly and thoroughly and explained all of the costs and maintenance he performed.
Services: Heating maintenance, HVAC maintenance
Melissa James
Melissa James
Nov 25, 2021
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Tim did an amazing job on replacing the motor and blower wheel on our furnace. He went above and beyond to find the parts that were needed before the holidays to get the heat flowing again. He is always so kind and quickly assesses any issues that we may have. He always searches for the best quote for us and does everything in a timely manner. We truly appreciate you Tim.
Marjorie Phillips
Marjorie Phillips
Nov 21, 2021
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We have used all city for many years to maintain and repair our HVAC systems, And we have always been pleased. Our most recent service technician, Cameron, was outstanding. He made special efforts to find and pick up himself a part we needed to keep our house warm with a cold spell coming. In addition to knowing what he was doing and doing it well he was excellent to work with. I specially liked how well he kept us informed.
Melissa Miles
Melissa Miles
Nov 18, 2021
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Positive: Professionalism
Cameron is fantastic. Excellent communicator. Explained how we can maximize value and protection. Personable too. Would love to have him back.
Service: HVAC maintenance
Shannon Messer
Shannon Messer
Oct 29, 2021
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We were able to get a maintenance appointment very quickly and the woman fielding the appointment line was very helpful and knowledgeable. Our technician, Cameron, arrived on time and called 30 minutes beforehand. He explained every step he took and made sure I understood the proper maintenance steps to take between now and the company’s next visit in the spring. Overall, they were great people to deal with and very affordable!
Faith Grant
Faith Grant
Sep 30, 2021
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Tim came out to do a diagnosis of my AC for me to submit to my home warranty company.
He was very thorough and courteous and really went above and beyond to contact them and give them the information they needed. I will be purchasing a unit from All City heat and air. My current unit is from them and it lasted 29 years. So I definitely trust their products.
Shawn M.
Shawn M.
Nov 22, 2019
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All City has been providing great service for over a year. They replaced my upstairs HVAC and ductwork and the installation was quick and professional. In particular I was greatly appreciative of Ernie's honesty when I was considering replacing my downstairs AC and he talked me out of it as his professional recommendation was to wait and see. I greatly appreciated his honesty and have had a great customer experience throughout the last year.
Cecilia K.
Cecilia K.
Aug 05, 2018
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Jeff, the owner was super helpful. He sent someone right away and they were able to fix my unit! So thankful for the time they spent with me to understand the situation and their prices were reasonable and cheaper than most!
Kate O.
Kate O.
May 10, 2018
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I first used All City Heat and Air when the air conditioning wouldn't come on. They were prompt, efficient and courteous. I purchased their plan for maintenance and I have been pleased each and every time I've had them come out for routine maintenance with their speed, efficiency, courtesy, knowledge and professionalism. I highly recommend these guys!
Bethany W.
Bethany W.
May 09, 2018
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Dean, who answered the phone when I called to schedule, was polite and informed. He worked with me to find a day and time that fit my schedule, and today, less than a week later, Forrest arrived to check our A/C units for the season. Dean called about 45 minutes before Forrest arrived to be sure someone was home. I was, but I appreciate such a large time window; if I had forgotten, I would most likely be able to get home before the tech arrived.

Forrest was also very polite and explained all my options and the pricing that went along with them. I didn't feel at all pressured to choose any
Jason S.
Jason S.
Jul 12, 2015
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Guy came out and told me there is no way my unit could run the way it was set up and that someone (seemed like he was implying me) was tampering with the outside unit. Told me that it would cost $6-$7k to replace "the unit" on a small 1145 sq ft house. They charged me $79 (diagnostics) tell me my unit isn't working (which I already knew), told me he could fix it, but he'd probably be back in a week to fix it again to try to encourage me to replace my entire HVAC unit. I called a popular home improvement store, and they're coming out this week for free to give me an estimate