EchoPark Automotive Dallas
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EchoPark Automotive Dallas
Shop thousands of 1 to 4-year-old cars and get the best prices and financing without leaving the comfort of your couch. Hit play and check out all the reasons why you should get your next car from EchoPark. Buying your next vehicle and selling your current one is simple at EchoPark. Start by searching our wide-selection of 1-4 year-old vehicles right here.

When you find what you're looking for, we can get you the best price, fees and financing terms in writing before coming in. When you're ready, just bring the vehicle you want to trade to the closest EchoPark location for an appraisal. From start to finish, our process is always pressure free and appraisals are good for 14 days or 500 miles, whichever comes first.

Vehicle must be in substantially the same condition as when it was originally appraised.
Services
At EchoPark Automotive, we firmly believe that every owner deserves a car that suits their life perfectly. If you're in the market for a used car, truck or SUV, we'll make certain that you don't settle for anything less than ideal. EchoPark Automotive's stores are conveniently located coast to coast, making it super easy to find the right used car for you.
At EchoPark, we understand that an important part of the car buying process is getting you the best value on your trade. During our simple appraisal process, we'll walk you through step-by-step as we inspect your car.
Why do 80% of guests choose to finance through EchoPark? It's because our guests save an average of $700 - and because it only takes about 10 minutes to get your exact financing terms. Just input your info and we'll send you exact financing terms in writing so you know the interest rate, down payment, and monthly payment before you arrive.
There is no "one-size fits all" when it comes to financing. That's why we work with some of the top national lenders to get you the financing that fits your needs. We give you, in writing, our best financing terms including interest rate, down payment, and monthly payment options before you ever even leave home.
Provides protection for 5 years from the day you purchase your vehicle, or for 75,000 miles on top of the mileage already on the odometer, whichever comes first. More miles on your vehicle means it's more likely something will go wrong. Our comprehensive service contract works alongside your manufacturer's warranty, in many cases covering additional mechanical features, and extends your coverage for 5 years or 75,000 miles, whichever comes first.
Reviews (28)
Ed Stone
Ed Stone
Jan 19, 2022
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I cannot emphasize more what a superior experience buying a car from this amazing team is.
First, off my sales consultant, Julien was a pleasure to work with. Thanks Mary as well. The entire staff treats you like guests at a spa.
You will be shocked at how different but better buying a car from EchoPark is. I went in completely unaware of their process and was simply looking for a first car for my son. They had a couple of super clean recent models exactly in my price range. Scheduled a visit at lunchtime for a test drive. This is where I noticed how this was not going to be the usual grind and
Justin G.
Justin G.
Dec 20, 2021
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I have bought my car and my wife's car. I also had my father in laws and two sisters all bought from echo park. They made it easy and quick. They took great care of us. George Harris is who helped us. He was great. They have a great selection of vehicles and friendly staff. Great value on their vehicles and they offer more on the trade in. George was extremely knowledgeable.

Strongly advise if buying a used vehicle.
Robert B.
Robert B.
Dec 11, 2021
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Set up an appointment to view and test several SUV's. Arrived and were handed to a salesperson that seemed like we were a bother to her. She said "The vehicles are out there (waved arms) yall look around by yourselves." Mind you we had NO clue where anything was. Then we looked a few vehicles and it seemed like we were keeping her from something. My wife zeroed in on a Honda Pilot and she wanted us to take it for a test drive. When we started out, she had not given us a key, a license plate, nor had checked the gas. It was BELOW empty. We could not stop and put any in b/c we didnt
Blerim Ismaili
Blerim Ismaili
Nov 25, 2021
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We had a great experience buying a car here ( 9/23/2021) at EchoPark, and the salesperson (Frank) did a great job helping and answering all of our questions. The process went very smooth and there was no pressure whatsoever from the salesperson or the dealer. They have financing options that they offered and we considered, but decided not to finance and paid cash. I would recommend to family and friends to buy cars here.
Dave Montreal
Dave Montreal
Oct 29, 2021
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Nick is amazing. The car buying experience at Echo Park was phenomenal. I walked in not having any expectations, but frantic because the power steering had just died while driving. I pulled into Echo Park and Nick immediately was calm and incredibly kind. He assured me I was in good hands. There was absolutely no pressure and he sat with me going over everything that fit what I was looking for. I had to get my daughter from school and Nick told me to take the vehicle I was interested in to pick her up and get the full driving experience. I knew right then I pulled into the right dealership. While
Christian Voice
Christian Voice
Oct 29, 2021
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Julien was excellent with working me through the process of purchase, reviewed car info, worked with finance to achieve a good rate. No hassel, no pressure. Echo park will definitely be my first and only referral for great cars and deals...
David Detor
David Detor
Oct 28, 2021
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Patrick at Cicero is an amazing salesman. He was friendly, patient, and did an outstanding job assessing our needs. Highly recommend Echo dealership and will be going back there whenever we're looking for a new vehicle. Their customer service knocks it out of the park.
Tonight we bought our third vehicle from Patrick at EchoPark Cicero. I've never had a better sales person in all my years of buying cars and trucks. Patrick continues to go above and beyond every step of the way for your car buying experience. EchoPark delivers the best dealership experience I've ever had. The dealership is fantastic
Shanti Shoe
Shanti Shoe
Sep 29, 2021
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Car buying is not easy, but EchoPark was the best experience I’ve ever had finding a car Heather was patient and answered all of my questions. She came up with a brilliant solution to my car needs at my price point. EchoPark had so many cars available and they gave me twice what another dealer was offering for my trade in. I definitely recommend going here if you want a simple experience and no waiting while a sales person has to check with the manager to see what “deal” they can give you.
Alan M.
Alan M.
Sep 13, 2021
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If I could rate my experience lower than a single star, I would. After reviewing the website and picking out several cars to consider, I requested an appointment so that I could visit. I received a call at 9:05am from Michelle, who made the appointment process extremely easy. She assured me that the car I had the highest level of interest in was available and would be ready for me to come in and see at 9:45am. Upon arrival, the car was parked outside the front door, presumably for me to take a look at. I walked in with my wife and daughter and was met at the door by 3 slugs who couldn&apos
Susan Kay
Susan Kay
Sep 01, 2021
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Amazing out of state experience buying experience! Everyone was so friendly and helpful! Flew in from Michigan and drove our beautiful Ford Fusion back home! Our salesperson was Tahje was simply the best salesperson we have ever had the pleasure of dealing with. From the moment he picked us up at the airport he was amazing! Financing with Mo went very smooth! DMV issues were a bit of a headache but that was of no fault of this awesome staff!! We are very pleased with our experience!! The man-child has been playing with his new toy all day long!! Thank you for such a great experience!
Douglas Schader
Douglas Schader
Aug 25, 2021
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From start to finish, the entire car buying experience was incredibly easy. Patrick was courteous, knowledgeable, and very efficient in completing all the steps required to get the vehicle on the road. I would highly recommend EchoPark for anyone looking for a vehicle, and if you do stop in ask for Patrick.
Rachel Defio
Rachel Defio
Aug 14, 2021
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This was the best experience I have had at a dealership!! I was there for my daughter buying her first new car and Mellissa was behind great the whole process took less then 2 hours and we walked out same day!! If you’re looking for a great dealership and awesome customer service I highly recommend them!! Also see Melissa she will make the cherry on top of buying a car!!
Jocelyn G.
Jocelyn G.
Aug 10, 2021
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Lou was amazing to my fiancée and I. He was patient, honest and very transparent. We didn't feel rushed or pushed to make a decision that we didn't want to make. Lou is very authentic. He worked to find is what we wanted in our budget. He also did a great job with our 2014 Nissan Altima appraisal. We got a great deal overall! This company ROCKSSSS.

Greg (manager) was awesome to receive advice from and very knowledgeable. He was very personable. He ensured that we were in good hands and checked on us throughout the process to keep that word.

This dealership is a breath of fresh air
Adam D.
Adam D.
Jun 21, 2021
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They make you wait forever for no reason. Very rude group of workers. They don't answer the phone and just chat amongst themselves while you sit there needing help.
Elizabeth A.
Elizabeth A.
May 06, 2021
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Ultimately, I got the car I wanted at a reasonable price with a reasonable interest rate, but it took some doing. They don't allow any outside financing so they can try to hit you with a ridiculous interest rate. The sales folks are young and naĂŻve and seem to be completely unaware of how their dealership makes money through these types of deals and kickbacks. My credit rating is over 800, and the first rate I was offered was over 5% ... yeah I don't think so.

They also take FOREVER to close a deal. I went in knowing the exact car I wanted and still wound up being there for over 4 hours
Sotheara P.
Sotheara P.
Apr 22, 2021
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Echopark is one of the best "dealerships" I have ever dealt with, I went to look at a 2020 Rav4 with the help of Mo Moustafa who was extremely helpful and took his time to thoroughly explain everything about it when I went to test drive it. No pressure to buy the vehicle but explained how Echopark worked, their warranties and the vehicle itself which is what I was looking for in a dealership and sure enough came back the next day to get the vehicle. Mo was very thorough in trying to get me the best financing options and it was super comfortable talking to him. Definitely check out Echopark
Carlyn R.
Carlyn R.
Apr 13, 2021
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Great service and atmosphere! I went to get my newly purchased used vehicle appraised. This was probably the most accurate, reliable and fair appraisal I ever received. Unfortunately, I did not trade my vehicle to them because I wanted a brand new vehicle. Next time, I will purchase one of their vehicles because of their used vehicle certification and because these are probably the most honest sales experience of all times. I would know because of past experiences.
Gary S.
Gary S.
Mar 26, 2021
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Had researched and sent a friend to see/buy a 2018 low mileage Subaru. Car fax, pictures and description all depicted no accidents or damage, and showed in excellent condition. When my friend got there the paint was defective- actually bubbling up- on the rear quarter panel and the sales person said it had obviously been damaged and repainted. The visit was a complete waste of time. Carvana does a much better job of disclosing the real condition of their vehicles online.
Tara M.
Tara M.
Mar 10, 2021
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BUYER BEWARE!
Customer Service is HORRIBLE at this place. PLEASE make sure you check your vehicle BEFORE you purchase. Might be smart to take a mechanic. My salesman Ernest Ashe was great! BUT everything went downhill after the sale.
I'm sharing my story in hopes of helping someone BEFORE you purchase a vehicle from this place. (My store is a bit lengthy but worth the read).
Purchased Vehicle on January 23, 2021(Saturday) - was told I would receive a call on Monday or Tuesday, January 25th/26th so that I can bring the car back in for repairs (Car needed spots buffon hood, and there was some
Christina S.
Christina S.
Mar 05, 2021
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My experience was seamless from beginning to end. I highly recommend working with Mo Moustafa at Echo Park! His professionalism and product knowledge was great; and we built amazing rapport. He coached/walked me through the process and was patient and understanding.

Buying a car is one of the most stressful processes to deal with when you're exploring different dealers / people..especially in Charlotte.

Mo Moustafa created a great car buying experience for me, and I HIGHLY recommend!
Norma U.
Norma U.
Mar 04, 2021
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No way to reach anyone in 'Guest Loyalty' after you purchase the car!

Stay away from the Charlotte NC location. If you want to make a simple inquiry after the sale, forget it. Nobody answers the phone, sometimes you get transferred to a generic mailbox. Sometimes you get disconnected. If you do leave messages, no one returns calls. There is ZERO customer service. Call day after day. Call again and again. No one answers the phone in the 'Guest Loyalty' dept. Call and speak to the sales dept, complain, ask for escalation, nothing. Just wanted to find out the status
LaShara M.
LaShara M.
Feb 13, 2021
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My fiancé was in the market for a new vehicle. He found the perfect truck while working with Daniel. The process was smooth that day with signing paperwork etc. However, after purchasing the truck there's no follow up. The car came with one key, we called the salesman to remind him to send the contact phone number to purchase a second key. Still, no follow up. Also, please know the company wants the car tag to come to them and you come back and pick up. Tag has expired and we have been leaving messages week after week and still no call back. We go inside and no one can help you besides giving
Kristina L.
Kristina L.
Feb 09, 2021
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I came in one evening after work and was immediately greeted by Lou. He was very personable and knowledgable. Everything was straight forward and the buying process was super easy. Highly recommend if you're looking for a nice, like-new car!
Aaron S.
Aaron S.
Nov 26, 2020
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First off let me state that my overall buying experience was fantastic here.

I went in to see a vehicle I had been researching in the market for a few months and Echo Park had one in stock at the right time in the exact trim I wanted for $4k under what other were going for in the market. I called Saturday morning to make an appointment and they were able to see me at the agreed upon time. Once I arrived at the dealership the staff and my salesman were fantastic. The whole car buying process was amazing and they even offered me $2k more on my trade in than other dealerships in the market. All
Mark H.
Mark H.
May 22, 2020
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I recently had the distinct pleasure of purchasing a new to me vehicle from EchoPark here in Charlotte. I found what was possibly the cleanest Mazda on this side of the Chattahoochee River. Posthaste I headed to the store in order to secure the vehicle. The vehicle was priced fairly and I was confident knowing they put their best foot forward with the "No Haggle" pricing model.

I personally worked with Brandon "Big Dog" Tedder and he made the purchasing process a breeze. David "Diamond Dave" Fosco handled the financing with profession and expedience. I will be recommending
Stephanie P.
Stephanie P.
Mar 18, 2020
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Update: after going through our paper work it's a little concerning that we have part of someone else's information that includes their name, address, and credit score. Since our information is not in our packet, I'm assuming our stuff is with her. CHECK ALL OF YOUR PAPERWORK BEFORE YOU LEAVE!

This was our second experience here and another great one.
Brandi H.
Brandi H.
Feb 23, 2020
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I completely understand why they have 2.5 starts now. I purchased a car at Echo Park recently.

To begin, I asked to see a particular model. The salesman brought out the car I wanted to see but the miles and price were different from online. He then showed me the same car with a higher trim level that said it had been sold online. The facts on this car were also wrong.

During the paperwork, I was told that they don't even fill the tank up before you leave. Better yet, if it's close enough to half they'll leave it. I had about 1/3 of a tank when I left. I couldn't even make
Howard P.
Howard P.
Jan 19, 2019
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Steer clear of Echopark Automotive in Charlotte!! Seriously. No ability to leave zero stars or negative stars, as this experience should be.

I agreed to buy a car on Thursday evening, offering a deposit.

They (Frank & Mike) said it was mine, but due to a computer glitch they had no way to record a deposit I offered - so no one else could buy it. Salesman Frank was to call me the next day with the amount for me to pick it up Friday afternoon.

Frank called Friday about 1:30 PM saying the glitch would take until the next week to resolve. I offered a deposit (again refused) and Frank said