We know the comfort of your home is a top priority in your everyday life. Most folks feel happiest when they are warm and cozy in the wintertime. After all, who wants to work all day and come home to a freezing house? No one! That's where Excellent Air comes in.
We provide a variety of energy-efficient conventional and nonconventional heating choices in Monroe County, NY. From boilers to furnaces to water heaters and heat pumps, we install top-notch systems that will maximize efficiency and reduce energy costs.Wanting to stay cool and breezy during the summertime is a simple request.
Don't let an outdated, inefficient system burst your bubble. Excellent Air designs cooling models for maximum efficiency and offers options from many leading brands! We even have Energy Star products to assist with lowering those utility bills. In the land of cooling companies, you can count on Excellent Air for reliable air conditioner service, in the Monroe County and Livingston County, NY, areas and beyond.
We provide a variety of energy-efficient conventional and nonconventional heating choices in Monroe County, NY. From boilers to furnaces to water heaters and heat pumps, we install top-notch systems that will maximize efficiency and reduce energy costs.Wanting to stay cool and breezy during the summertime is a simple request.
Don't let an outdated, inefficient system burst your bubble. Excellent Air designs cooling models for maximum efficiency and offers options from many leading brands! We even have Energy Star products to assist with lowering those utility bills. In the land of cooling companies, you can count on Excellent Air for reliable air conditioner service, in the Monroe County and Livingston County, NY, areas and beyond.
Services
We are family-owned and family-operated. This means, as our customer, you become an extension of our family. What better way to start a relationship than with those who already care about you? While we have been in business in the Rochester, NY, area for 15 years, we bring more than 30 years of expertise to the heating and cooling industry.
When it comes to the coziness of your home, you deserve the best. That's why Excellent Air is always on hand 24/7 to provide quality customer service. Whether it's a late night repair or routine maintenance, our experienced technicians arrive promptly at your home and take care of business. At Excellent Air, we treat you like family.
Proudly serving the Rochester, NY, area for over 15 years, Excellent Air offers a full range of heating and cooling services to keep your home in tip-top condition. From furnaces and air conditioning installation to indoor air quality and ductless heating systems, Excellent Air continuously provides customers with professional workmanship and quality service.
You don't need to be a prince or princess to consider your home a castle. For many working professionals, a cozy house is a final retreat at the end of a long workday. It's also a comfort zone that you probably don't give much thought to-until it fails you. Don't give your heating and cooling system a chance to falter.
Your home is your haven. And like any homeowner, you rely on its safety and security on a daily basis. But when something such as your heating unit goes bump in the middle of the night, things can go downhill very quickly. With Excellent Air as your service provider, there's no need to panic. We are available 24/7 for all types of heating, cooling and air quality emergencies.
Reviews (10)
Lori A. Sottilotta
Aug 22, 2021
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It’s all in the name and Excellent is exactly what they are. Whether you’re dealing with at the office or on the field it’s like dealing with family. Can’t say enough about this company, leadership starts at the top and that is exactly what you encounter. Use excellent air and heating for an “excellent experience , job done right and so much more.
Steve Hoock
Aug 18, 2021
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Positive: Professionalism, Responsiveness
Excellent Air responded in less than 24 hours for a faulty condensation drain from the Central Air unit. James was very professional, and demonstrated a high degree of expertise installing a condensation pump, and drain line to the sump pump. I am delighted with their rapid response and installation services! Thank you Excellent Air!
Service: Installation
Excellent Air responded in less than 24 hours for a faulty condensation drain from the Central Air unit. James was very professional, and demonstrated a high degree of expertise installing a condensation pump, and drain line to the sump pump. I am delighted with their rapid response and installation services! Thank you Excellent Air!
Service: Installation
Susan Duke
Jun 20, 2021
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Tony Mariano
Jun 05, 2021
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I called based upon online reviews, and word of mouth, for a central a/c to be installed. I made an appointment and met with Greg 2 days later (Fast).
After speaking with him about different options and pricing (Knowledge), i agreed for an install. The crew was at my home 2 days later installing the a/c unit and completed the job in about 3 hrs. (Efficient) The crew put down drop clothes in my home and cleaned up any mess. (Professional)
After they left I did notice a very minor problem. I contacted the office and a tech was at my house the next day.(Customer Service)
In conclusion all I can
After speaking with him about different options and pricing (Knowledge), i agreed for an install. The crew was at my home 2 days later installing the a/c unit and completed the job in about 3 hrs. (Efficient) The crew put down drop clothes in my home and cleaned up any mess. (Professional)
After they left I did notice a very minor problem. I contacted the office and a tech was at my house the next day.(Customer Service)
In conclusion all I can
Chris Hamilton
Jun 01, 2021
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I had a wonderful experience with Excellent Air! What makes them truly exceptional was that they sent over Neil Curran, an amazing technician that is fluent in American Sign Language. It's a rare thing to experience, as a Deaf person, to communicate with professionals about my house in sign language without an interpreter or needing to use paper/pen methods. I have so much respect for a company that is willing to not only provide full access to communication but also hire one of our own in the community.
Neil was phenomenal at explaining every portion of my HVAC system. I asked so many questions
Neil was phenomenal at explaining every portion of my HVAC system. I asked so many questions
Greg Brown
Apr 06, 2021
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As always, we had a great experience with Excellent Air Heating & Cooling, and I can't recommend these folks enough. The technician - Josh - arrived on time and was completely professional. Answered any questions I had, and really went above and beyond what was required during the maintenance process. I offhandedly mentioned that we had a gas heater in the attic that hadn't worked correctly for years. They don't normally service this type of heater, but Josh said he'd take a look. Long story short, he took the front off the heater, went to work with a cleaning brush & vacuum, and a few minutes
Betsy Hutchison
Jan 21, 2021
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Our furnace was malfunctioning, and with the temperature dropping we were hoping to have someone to take a look at our furnace the same day. Excellent AH&C had great customer service on the phone, and they talked us through a few potential issues before setting up an appointment for later that afternoon. They were here within a few hours, and called ahead of time to give us a heads up they were on their way (we really appreciated this). Neal was great and did a very thorough job inspecting and fixing the furnace. Even though he was fairly certain the issue was with the filter, he made sure to do
Levi Memezzwattay
Nov 18, 2020
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Kathy Santangelo
Sep 18, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent Service! Great team starting from the service call to the guys that installed my new furnace. Very professional and friendly. Everything was explained so I could understand what I was buying and completely stress free. Recommend this company highly!
Services: Repair heating system, Install heating system, Install thermostat
Excellent Service! Great team starting from the service call to the guys that installed my new furnace. Very professional and friendly. Everything was explained so I could understand what I was buying and completely stress free. Recommend this company highly!
Services: Repair heating system, Install heating system, Install thermostat
Jake Griffin
Sep 10, 2020
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If you are looking for a professional business that cares about its customers, then go no further then this one. I had a old furnace and they have fixed it for a reasonable price for three years. It then broke, and they not only had one of the best prices / best options to fix it, but did it the next day. The technicians were extremely professional, friendly, and willing to go out of their way to ensure every aspect worked and the area was cleaned when they left. I will continue to use this business as long as I'm in Rochester.
Side Note ** This business is DEAF FRIENDLY and has a great technician
Side Note ** This business is DEAF FRIENDLY and has a great technician
