Our family takes pride in our work and ensures that both our products and services will satisfy you. Whether we're performing residential air conditioning repair or designing a high-efficiency commercial HVAC system, our professionalism is unsurpassed. We offer a variety of cooling solutions that will fit your needs.
Our technicians are trained to provide customized space solutions that will maximize your budget. Our technicians are trained to understand the inner workings of heating systems and can provide an array of services to suit your needs. In door air solutions that will help you maintain a safe enviroment for your family, employees and customers.
I had a really good experience with this small unique company. Its nice to be able to speak with the owner, who actually comes out to look at the work that needs to be done. They are truly caring and clean up before they leave. They ran ducts and vents to my addiction of the house. I was so worried but they did a awesome job!
Our technicians are trained to provide customized space solutions that will maximize your budget. Our technicians are trained to understand the inner workings of heating systems and can provide an array of services to suit your needs. In door air solutions that will help you maintain a safe enviroment for your family, employees and customers.
I had a really good experience with this small unique company. Its nice to be able to speak with the owner, who actually comes out to look at the work that needs to be done. They are truly caring and clean up before they leave. They ran ducts and vents to my addiction of the house. I was so worried but they did a awesome job!
Services
Gartner Heating & Cooling, Inc. is a family-owned business that has been serving the HVAC needs of our Chicagoland neighbors since 1985. Our team of highly qualified HVAC professionals puts the customer's needs first, providing expert custom installation, maintenance and repair services for all makes and models of HVAC equipment.
Gartner HVAC understand the unexpected cost that a new system may represent for this reason we want to make it as easy as possible for you. There's no reason to add the stress to your already busy life and financing paperwork. That is why we have teamed up Turns Financing Services in order to help you explore your financing options which should suit your needs.
No matter the type of HVAC system they use, most home and business owners find that they have air conditioner questions from time to time. If you're considering purchasing a new unit or have maintenance concerns, you can use this HVAC FAQ to inform and educate yourself. Of course, we are always happy to answer any other air conditioner questions you might have.
Wanted to share my wonderful experience with Gartner. I called my usual HVAC company for a boiler service, I was years overdue and the boiler is really old so wasn't surprised they informed me the boiler was on it's last leg and becoming dangerous. Their estimate was the 2nd highest of the 4 estimates I received.
Reviews (25)
Frank Pantell
Dec 21, 2021
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Gartner HVAC has done an OUTSTANDING job of servicing many rental properties.for.me over the past fifteen + years, in addition to my home and a large church heating plant. They just completed the installation.of.a.new hot water heating system I'm my home. They do excellent work at a fair price and provide a high level of service. They are quality people with a high degree of integrity!!
Victoria Murray
Oct 27, 2021
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Gartner HVAC took great care of us this year when our water heater stopped working. Darren got us a great unit especially made for our home that is on well water. They had the new unit ordered and ready in a day and the installation was so fast and efficient. You can tell how experienced Darren and his helpers are. They left the house clean and were so kind the whole time they were here. They are new to the Cary area and we would recommend Gartner HVAC to anyone.
Joshua Jones
Aug 14, 2021
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Gartner HVAC is just fantastic. If only all companies were run this well. They installed our AC unit three years ago and it has operated flawlessly. I had them come out for a service check just make sure everything was working well, and they were incredible all over again. They contacted me the day before to confirm they were coming out, and then sent me a text the day of to let me know they were on their way (including location tracking of the service tech...amazing!). Their technician Michael was wonderful in every way. He was knowledgeable, thorough, efficient, and extremely friendly. He was
Kristyn Pamper Gresham
Aug 03, 2021
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Dawn Maday
Jul 26, 2021
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Our AC unit stopped working during the longest stretch of heat this summer. We had someone else come out to diagnose the issue and provided a quote which would've resulted in a brand new unit costing 5k. We needed another opinion and reached out to Darren Gartner. He has done work at other family homes and his work always comes with great reviews. Darren was super responsive and punctual. He took a look at the unit and discovered we didn't need a brand new AC but rather replacement of the compressor. We saved A TON of money getting a second opinion from Darren. He is now our first contact for all
Brian Baker
May 31, 2021
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Philip Carlitz
Jan 07, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We’ve had both Darrin (the owner) and Mike out. Both are awesome. Super nice and willing to discuss options with you. They are always looking to make sure you don’t spend money unnecessarily. We’ve spoken to other north shore plumbers like ABC and BMW who do the exact opposite. Love these guys.
Services: Heating maintenance, Thermostat repair, HVAC repair, Duct and vent cleaning, Thermostat installation, HVAC maintenance
We’ve had both Darrin (the owner) and Mike out. Both are awesome. Super nice and willing to discuss options with you. They are always looking to make sure you don’t spend money unnecessarily. We’ve spoken to other north shore plumbers like ABC and BMW who do the exact opposite. Love these guys.
Services: Heating maintenance, Thermostat repair, HVAC repair, Duct and vent cleaning, Thermostat installation, HVAC maintenance
James S.
Oct 26, 2019
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Mary Dolan
Jul 21, 2019
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Elizabeth K.
Sep 01, 2018
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Christy M.
Jul 13, 2018
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This used to be a fantastic company. We used them for 11 years. In the past year they have no showed, rescheduled, arrived 3 hours late and sent inexperienced techs. Today after yet another no show last weekend and then being told they would be 2.5 hours late for today's rescheduled appt I asked them for a refund on my annual maintenance contract.
James B.
Jan 18, 2018
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Colleen K.
Jul 22, 2017
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Rich S.
Dec 10, 2016
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Gartner HVAC installed a new boiler in our home last year. We also replaced a couple radiators and extended a line into a three season room.
The service experience was positive and the company held true to its proposal. We had an issue with one zone that refused to shut off when the desired temperature was reached. Darren, the owner of the company, diagnosed and problem and fixed the issue by replacing a small section of thermostat wire. This solved the issue!
The unit keeps our home very cozy! I found working with Darren and the company very easy. I highly recommend Gartner HVAC.
The service experience was positive and the company held true to its proposal. We had an issue with one zone that refused to shut off when the desired temperature was reached. Darren, the owner of the company, diagnosed and problem and fixed the issue by replacing a small section of thermostat wire. This solved the issue!
The unit keeps our home very cozy! I found working with Darren and the company very easy. I highly recommend Gartner HVAC.
Emily B.
Aug 03, 2016
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Great company. We purchased two new air conditioning units from Gartner. The price was very fair. They were installed quickly and very well. They had to reroute some of our duct work, too.
The best part, though....the unit for the top floor didn't seem to be working very well, so we called and the owner came out to take a look. Turns out, because it's been so hot, we had a dirty filter earlier than expected and a dirty air conditioner. Oops. Everything was fixed, got some great explanations, and even though I felt a little ignorant, I was never made to feel like a dummy. That's
The best part, though....the unit for the top floor didn't seem to be working very well, so we called and the owner came out to take a look. Turns out, because it's been so hot, we had a dirty filter earlier than expected and a dirty air conditioner. Oops. Everything was fixed, got some great explanations, and even though I felt a little ignorant, I was never made to feel like a dummy. That's
Phil M.
Jun 22, 2016
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I called on Friday and they came out Tuesday to clean and recharge my condenser/ space pac.. Everything is running great and cooling the house down. My experience with Gartner has been good and I recommend working with this family run/ local HVAC business.
Twelve years ago they installed a boiler in my home and I haven't had any problems. The price for the boiler was better than other install bids I received.
Twelve years ago they installed a boiler in my home and I haven't had any problems. The price for the boiler was better than other install bids I received.
M. L.
May 03, 2016
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Gartner installed a new high efficiency furnace with dual zones for my two flat. It seemed to work at first but there was this crazy knocking noise constantly coming from the new furnace as soon as it came on. It sounded like there was someone in the basement pounding on the pipes. After several service calls with Gartner they came out and replaced the furnace free of charge since the unit seemed to be a lemon. I was pleased that they handled it with such professionalism. I am going to get an estimate for an AC system from them since I was pleased with their service.
Jim G.
Mar 02, 2016
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Perry M.
Jan 15, 2016
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I called in a no heat and setup a service call. But the person answering the phone suggested that I remove and clean the filter (mine are not disposable). He said the likely cause would be lack of air to the furnace. I did just that and much to my amazement, the issue was resolved. So happy that a company would rather offer a simple cure for free rather than charge a customer for the service. I will be using them going forward!
M. E.
Sep 20, 2015
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These guys are top notch!!! I had a water heater leak and I called them they came out ASAP. The Tech who came to my was so professional. These guys fixed me up without a hiccup. They didn't try up selling me.
Very clean very nice!!!
The owner followed up the next day making sure everything was done to his standards.
If you need HVAC work done at your home or business call Gartner Heating and Cooling...
Very clean very nice!!!
The owner followed up the next day making sure everything was done to his standards.
If you need HVAC work done at your home or business call Gartner Heating and Cooling...
Loretta O.
Jan 02, 2015
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I am writing this review on behalf of my mother. I came back to Chicago this holiday as I do every year to find a stream of water in our basement. I asked my mother about it and she said that Gartner had come for service her furnace, just simple maintenance. After they left, the indicator lights were no longer working and the humidifier began leaking water. She called them to complain, and they told her that it was not their fault, even though these problems had not existed before. Finally they sent a service person out, charged her $99, and the problem was still not fixed. I was appalled
Lucio D.
Nov 10, 2014
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My experience with Darren, Tom and Tim from Gartner was nothing like the poor reviews listed here. We had a difficult job that other companies refused to take or bid so high they knew we wouldn't go for them - in order to avoid the job. Darren came out twice to assess and plan the job to reassure us that his price was solid. We were happy because his price was very fair. When the day came, his crew of 3 men completed the job in 2 days rather than the 3 that was scheduled. The work was clean, professional and we couldn't be happier. The team's customer service and communication skills
Sarah R.
Jan 25, 2013
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I'm so sorry to see these negative reviews for Gartner -- they certainly don't reflect our experience. We've used Gartner for two major projects and interim maintenance.
When we needed to address some major heating/cooling issues in our 1915 house, Darren Gartner was the first and only HVAC contractor (our of the 5 we spoke with) to offer us an alternative to doing extensive (and expensive) work to fix our system, intead suggesting that we add a seprate second-floor zone and then making it work in an impossibly small attic space. We subsequently used Gartner to install a permanent
When we needed to address some major heating/cooling issues in our 1915 house, Darren Gartner was the first and only HVAC contractor (our of the 5 we spoke with) to offer us an alternative to doing extensive (and expensive) work to fix our system, intead suggesting that we add a seprate second-floor zone and then making it work in an impossibly small attic space. We subsequently used Gartner to install a permanent
Bill H.
Oct 03, 2012
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Had these guys out for a spring tune up purchased through Groupon. They ran and "diagnosed" the A/C system, managed to get the compressor to shut down (probably due to the evaporator anti-frost sensor detecting freezing temperatures) and then stated that the system had a leak - which urgently needed $3000 to $5000 of work to ensure correct operation during the upcoming summer months. I elected not to do this work and to see how it would operate when it was hot out.
It is now October. After one of the hottest summers on record, running pretty much 24/7 and with no additional work
It is now October. After one of the hottest summers on record, running pretty much 24/7 and with no additional work
J. T.
Aug 13, 2011
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.Would you wish to get charged extra for no reason?
Service rep me charged me a service call fee on visit.
Stated specifically when the new part is installed the next day, only new charge would be for new part.
Service rep didn't' even know part was still under manuf warranty, until I mentioned it to him, especially with them being the original sales/installing contractor.
Once serv rep called office to confirm new part still under warranty, they decided to magically charge me another extra service fee.
Hmm? , My guess is since they weren't going to get paid much from
Service rep me charged me a service call fee on visit.
Stated specifically when the new part is installed the next day, only new charge would be for new part.
Service rep didn't' even know part was still under manuf warranty, until I mentioned it to him, especially with them being the original sales/installing contractor.
Once serv rep called office to confirm new part still under warranty, they decided to magically charge me another extra service fee.
Hmm? , My guess is since they weren't going to get paid much from
