Pensacola Lock and Safe is a local Pensacola locksmith company serving Pensacola and the surrounding areas since 1982. We serve all of the Escambia and Santa-rosa counties, including Pensacola, Milton, Pace, Gulf Breeze, and Navarre. Licensed, bonded and insured, we are a member of the Associated Locksmith of America.
Pensacola Lock and Safe is one of the only companies in the panhandle that actually has a Certified Locksmith and GSA Inspector on staff! We also believe in giving back to our communities. Our team belongs and contributes to such local organizations as the Pensacola Area Chamber of Commerce, The Rotary, etc.
We also support and sponsor a team for The American Cancer Society's Relay for Life. Our team of experienced and licensed commercial locksmiths are here for you when you need to secure your business or commercial premises. Are you locked out of your car, pickup truck, or SUV? Has your car key broken while turning on the ignition?
Pensacola Lock and Safe is one of the only companies in the panhandle that actually has a Certified Locksmith and GSA Inspector on staff! We also believe in giving back to our communities. Our team belongs and contributes to such local organizations as the Pensacola Area Chamber of Commerce, The Rotary, etc.
We also support and sponsor a team for The American Cancer Society's Relay for Life. Our team of experienced and licensed commercial locksmiths are here for you when you need to secure your business or commercial premises. Are you locked out of your car, pickup truck, or SUV? Has your car key broken while turning on the ignition?
Services
Pensacola Lock and Safe is locally owned and operated. We have been serving Pensacola and the surrounding areas since 1982. We have a trained team of knowledgeable technicians that are here to meet any and all of our customers needs. Pensacola Lock and Safe is a member of the Associated Locksmith of America.
A BBB accredited locksmith service carries a seal of approval from the council of Better Business Bureaus (BBB). When you select a BBB recognized locksmith service, you ensure that you get a high standard of service for all your locksmith requirements. We are one of the few BBB recognized locksmith services.
Pensacola Lock and Safe is a member of the Associated Locksmith of America. We are one of the only companies in the panhandle that actually has a Certified Locksmith and GSA Inspector on staff! We also believe in giving back to our communities. Our team belongs and contributes to such local organizations as the Pensacola Area Chamber of Commerce, The Rotary, etc.
When it comes to the Security of your home and loved ones, you want to make sure you have a security professional you can trust. All of us here at Pensacola Lock and Safe have families just like you. That's why we make it our mission to stay up to date on the latest and most effective security solutions for your home.
Reviews (13)
Leslie Nelson
Nov 05, 2021
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Critical: Professionalism
Because of a change of my situation, I was told I would be able to get a refund. I never received it, then I tried for 2 weeks to get the manager to contact me, and she would not. Very disappointed. I need additional keys made and I will use someone else. I do not recommend this company.
Because of a change of my situation, I was told I would be able to get a refund. I never received it, then I tried for 2 weeks to get the manager to contact me, and she would not. Very disappointed. I need additional keys made and I will use someone else. I do not recommend this company.
Wes K.
Oct 22, 2021
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Ron Gaines
Sep 15, 2021
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Patrick Williams
Mar 30, 2021
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Positive: Professionalism, Punctuality, Quality, Value
State Farm called these guys for me. I have an injured wrist and Gary came out to fix it. He changed my flat, plugged the hole and got me back on the road asap. Please use these guys. Incredible customer service.
Services: Lock repair, General repairs
State Farm called these guys for me. I have an injured wrist and Gary came out to fix it. He changed my flat, plugged the hole and got me back on the road asap. Please use these guys. Incredible customer service.
Services: Lock repair, General repairs
Shari Scudder
Mar 06, 2021
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Junk Can
Feb 21, 2021
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Needed a key made for my boat's ignition switch. I dropped off the switch in the afternoon and received a call the next morning to let me know it was available! Though I said I wanted two keys made, they only had made one, but the second was made before I arrived in 20 minutes to pick it all up. They insisted that I bring it back if it did not work. Very professional and honorable people! I wish more businesses operated with these good, traditional values! Oh, when it came time to pay, they actually said that they found key blanks that would cost LESS than the price they quoted me, so I paid LESS
Charlie Vogel
Sep 15, 2020
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The trunk on my Road King is locked. Yes, I managed to drop the key and leave the parking lot. Not finding the key after searching, I contacted P'cola Lock & Safe. I was assured by the person that answered the phone that it would be no problem to pick the lock and make a new key. I traveled 45 minutes through traffic to their shop. I was informed that #1, the machine to make the replacement was down and #2 the pick needed was broken also! Had I been told that on the phone, I would not have been in their shop to begin with. I was assured that the tool might work and they would try. After repeated
Yolanda Riddle
Jul 19, 2020
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I went to this place to get a replacement key fab for my equinox as I only had one key to my car. It took little time for my key to arrive but when I brought my vehicle in to be serviced I waited in the lobby for quit sometime. Granted there was another costumer in front of me. No big deal, but the thing I didnt like is the counter person never greeted me. When it was finally time to make my key it struggled to get it right. Then got the new key stuck in my driver side door and I had an even bigger mess than before I sought out this place of business . Now my initial key doesn’t work to unlock
Isabella Orrantia
Jun 27, 2020
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Locked my keys in my car outside my work building, so I gave them a call at 6:40pm. They said they would be at my location in 10 minutes. Surprisingly at 6:49pm I get a call from the dispatcher saying he’s outside. Very punctual! I was impressed. From here everything went downhill. As their cost to get the keys is $75 I was going to pay with card (which I’ve done before). When I said “I’m paying with card” the dispatcher said “I’m only accepting cash or check right now”. I did not have that amount at the moment, so I told him that they should have mentioned that when I called. Therefore
Elizabeth Poulin
Jun 26, 2020
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It took most of the day and two visits for the technician to cut me three keys that don’t work. They didn’t work when he left and he knew it. I emailed and complained about being charged full price (or at all), and was not taken seriously nor was I even partially refunded. I just took the car to a friend and he was able to rekey it in no time and the keys work great. Why could he do this and not the technician?!
Sean Gallagher
Aug 12, 2019
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Edit - 4/16/29:
After I posted the original review, the owner reached out to me about the job that was done. He indicated that I should have been told about "beauty plates" that are installed behind the locks to cover the damage that is done when removing difficult locks. He offered to order them and have them overnighted so that he could have them installed while we were home.
In fact he succeeded in making this happen and the result is very satisfactory (see image with plate behind the lock). So I have increased my rating by two stars and I say "Thank you" for your response.
Original review
After I posted the original review, the owner reached out to me about the job that was done. He indicated that I should have been told about "beauty plates" that are installed behind the locks to cover the damage that is done when removing difficult locks. He offered to order them and have them overnighted so that he could have them installed while we were home.
In fact he succeeded in making this happen and the result is very satisfactory (see image with plate behind the lock). So I have increased my rating by two stars and I say "Thank you" for your response.
Original review
Sandy A.
Aug 27, 2016
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Scott T.
Feb 21, 2012
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They treated me like a VIP. I had to replace a broken door lock and I called them to schedule a service call. They told me I could save a considerable amount of money if I would bring the broken lock in to their store. When I called back and said I could not remove the lock from the door, they talked me through the process. The lock turned out to be beyond repair, and they sold me an excellent replacement lock. They quickly rekeyed it and told me how to install it. I was extremely impressed with their genuine desire to save me the added cost of a home service call. They clearly want customers over
