Joe V. was very knowledgeable and so helpful. I visited the service department 3 different times and he worked on my radio/navigation system. Finally we found it could NOT be fixed. He ordered the radio/nag and set up everything for me. I'm not real smart at the set ups and he fixed everything and never made me feel stupid.
Service like this is remarkable. Thanks Joe for going the extra mile. That would be the reason I would go back to this location on future repairs and buying vehicles. Everyone at Capital CJD is wonderful! They make the buying experience easy and really care about their customers. Guy Miggins really knew everything about my new Jeep Grand Cherokee and answered all the questions that I had.
This is the 4th car that my family has purchased from here and we continue to come back! I have purchased several cars and trucks from this dealership, and have always been treated with respect. Always use my favorite salesmen Harry, this guy will work very hard on your deal and make sure you are completely satisfied.
Service like this is remarkable. Thanks Joe for going the extra mile. That would be the reason I would go back to this location on future repairs and buying vehicles. Everyone at Capital CJD is wonderful! They make the buying experience easy and really care about their customers. Guy Miggins really knew everything about my new Jeep Grand Cherokee and answered all the questions that I had.
This is the 4th car that my family has purchased from here and we continue to come back! I have purchased several cars and trucks from this dealership, and have always been treated with respect. Always use my favorite salesmen Harry, this guy will work very hard on your deal and make sure you are completely satisfied.
Services
The Service Staff and technicians at Capital Chrysler Jeep Dodge Ram are highly trained on all factory services for your car. Stop by and find what our customers, their family and friends have discovered and come to depend on. For maintenance, repairs, warranty concerns on all Chrysler, Dodge, Ram, Jeep vehicles, Capital Chrysler Jeep Dodge Ram defines Service Excellence.
Every Chrysler, Dodge, Jeep(R), and RAM CPOV can be counted on to go the distance. Our CPO vehicles must pass a stringent certification process that guarantees only the finest late-model year vehicles get certified. Every vehicle that passes is then subjected to a comprehensive 125-point inspection and a thorough reconditioning process using Authentic Mopar(R) Parts.
Are you on the market for a new or used vehicle? Maybe you need your car to be serviced? Would you like to plan a test drive? Here at Capital Chrysler Jeep Dodge Ramwe're your one-stop-shop for all your automotive requirements, and we're here to answer any questions. Stop today at our showroom or our service department in Garner, NC!
Here at Capital Chrysler Jeep Dodge Ram in NC, we are honored to offer a variety of the best value, lease terms, and offers around! Explore the latest specials and even our service department discounts and specials on Chrysler, Dodge, Jeep models. Browse online on our website or visit today at our showroom in Garner, NC, and allow our team of experts to accommodate your needs.
For the first time ever, Grand Cherokee comes with three rows that seat up to seven passengers with plenty of second-row legroom. An available state-of-the-art system, created by the renowned luxury home audio company McIntosh(R), is now offered for the first time in a full-size SUV. Turn your cabin into a concert hall with a 17-channel amplifier delivering up to 950 watts of power, 19 custom-designed speakers and a 10-inch subwoofer.
Reviews (24)
Larry Gaither
Dec 29, 2021
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Nancy Matise
Dec 28, 2021
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Em G.
Dec 27, 2021
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Monica Giggetts
Dec 26, 2021
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Valentino S.
Dec 15, 2021
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James from service is Super Awesome…
Work performance by all mechanics is top rated A++…
I’ve had my motor rebuilt 4 months ago, which was 0.00 because of warranty.
I had oil changes, no problem.
I just bought 4 new 33” tires today for the 2018 Dodge Ram pickup .
The unbelievable price was less than $900. With mounting, balancing, labor & tax.
Warranty on tires is 2 years, 50,000 miles.
Go ahead shop around waste your time or go to the best!
Impeccable… while your at it get your car washed, windows done, vacuumed, dash cleaned, tires & armor all for less than $25.
Unbelievable
Work performance by all mechanics is top rated A++…
I’ve had my motor rebuilt 4 months ago, which was 0.00 because of warranty.
I had oil changes, no problem.
I just bought 4 new 33” tires today for the 2018 Dodge Ram pickup .
The unbelievable price was less than $900. With mounting, balancing, labor & tax.
Warranty on tires is 2 years, 50,000 miles.
Go ahead shop around waste your time or go to the best!
Impeccable… while your at it get your car washed, windows done, vacuumed, dash cleaned, tires & armor all for less than $25.
Unbelievable
CWilson Wilson
Dec 12, 2021
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Dustin Helverson Mixtape Films
Oct 19, 2021
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Chris , Julia and the team made what could have been a complex transaction seamless. I'm beyond happy with my experience with the team. Chris was an amazing salesman, but also a great person and Julia was phenomenal at streamlining the financials while still making me feel like a person and not just a transaction. Also, beyond happy with my car. Amazing team. Keep it up!
Samantha S.
Aug 24, 2021
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My clutch had broken, I was stuck and couldn't drive the car. Saw it was a recall & called to set an appointment. A receptionist Jessie said she would call me back about setting an appointment up when she got in contact with the parts dept to make sure they had the parts needed. It's been 12 hours and still no call back. I called her back after 2 hours thinking maybe she forgot and she somewhat caught an attitude then rushed me off the phone saying they were really busy, so busy she couldn't get in contact with them about a simple part being in stock to make an appointment WOW
Javier E.
May 10, 2021
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Just went through the car buying (leasing) experience and after visiting almost 10 dealerships boy are we glad to have found the great team at Capital Chrysler Jeep Dodge in Garner. Had the best experience with the entire process, they gave us the best price in town, had the exact vehicle we were looking for and more importantly the best service. They treated us like family and we couldn't have been happier with our new Dodge Durango. Thanks to the entire team at Capital CJD; especially to Jeff (Manager), Johnny (Sales) and Michael (Finance).
Thomas B.
Apr 01, 2021
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Their website showed that they had two low-mileage 2019 Golf R vehicles, and I decided to go have a look. I found both cars sitting next to each, one dark blue and the other a reddish orange. I looked both cars over for several minutes, then walked up to the entrance. Standing next to the entrance, there was a skinny older gentleman who wasn't wearing a mask and who began speaking to me without first putting one on, even though I was wearing one. I went inside and glanced around, and was surprised to see that almost no one in this dealership was wearing a mask. It was like going back in time
John P.
Feb 16, 2021
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Easiest car purchase I ever made. Went there not thinking I would drive home the car I wanted. I told them the price I wanted to pay. They said they couldn't go that low and showed me why but said we can do this and it was honest and fair. Absolute no pressure being there. I was in and out in half an hour. Awesome group of people from the salesman to finance. I will be a repeat customer. I work in the automotive industry and my dealer group would not touch the price they gave me so that says it all in my opinion.
William B.
Dec 09, 2020
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I Purchased two cars from this dealership and I got a letter lately that said the manager had looked into my account and he was sure he could get me into the same car brand new for the same price or less. So I go through all this crap and that's what it ended up to be is crap. Car dealers lie like fish and this was one of the worst
Don K.
Oct 11, 2020
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The reason dealerships get a bad name. I purchased a vehicle from this dealership, two weeks ago. The check engine
Light is already on and the remote starter will not work. I tried to call them asking if they can help me this issue considering I just purchased a used 2017 RAM bighorn 30,000 miles. They wanted to charge me to look at the vehicle after the inspection they claimed to do said nothing was wrong with the vehicle. I asked questions about the truck and test drove it. I had no issues. I will never buy from them or buy a Ram ,dodge, Jeep or Chrysler.
Light is already on and the remote starter will not work. I tried to call them asking if they can help me this issue considering I just purchased a used 2017 RAM bighorn 30,000 miles. They wanted to charge me to look at the vehicle after the inspection they claimed to do said nothing was wrong with the vehicle. I asked questions about the truck and test drove it. I had no issues. I will never buy from them or buy a Ram ,dodge, Jeep or Chrysler.
Cathy K.
Oct 01, 2020
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I was stunned when my husband came home from an 8:30am appointment only to find out that he was charged $115.00 to re-flash the computer in his Jeep Commander and it did not fix the problem of the 4 wheel drive light being on. This appointment that was made by our mechanic Craig Poole of Gowers in Raleigh. Craig's repair shop doesn't deal with the electrical problem that obviously was wrong with the Jeep. My husband was there and they re-flashed the computer and get this, did not fix the problem but was very happy to charge my husband $115.00. i am stunned. That is why you never want
Madison A.
Jun 09, 2020
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If I could leave 0 stars I would. Our experience with this dealership started out really great and we couldn't wait to do business with them. We finally found a vehicle that suited our needs. This dealership was not willing to negotiate a used vehicle to a more realistic price and low balled us for our trade in value on our personal vehicle. When they were finally able to lower our monthly note to a reasonable price, we decided we needed to fully think about it. Before we could even ask to come back tomorrow, our salesman jumped out of his seat yelling "they need to chew on it" all
Eric A.
Apr 05, 2020
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Ordered a jeep for my spouse and got hung up at work. To make a long story short they tried a bait and switch at the last minute and in the end had to get one from another lot. NOT the experience that I expected. They pressured her into signing for a vehicle that I didn't order charged full price for both the vehicle and warranty. I will not buy there again and I buy often.
Enrique F.
Dec 06, 2019
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Casey B.
Aug 30, 2019
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Update 2: The service dept. set the "mileage in" and "mileage out" as the same on their paperwork, clearly hoping we wouldn't notice that they added nearly 60 miles on our vehicle for fixing a lock and replacing a battery. Fortunately, we took a GPS tagged and Timestamped photo of the instrument cluster from the dealership before we left.
Jennifer A.
Feb 13, 2019
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It is completely unacceptable that I take my jeep in due to a check engine light, it takes 9 days to get it fixed, get it back and the next day the check engine light comes back on immediately. Call to get it fixed and the next available appt is a week away. Drop it off for the appointment and 2 days later get a message that it has not even been looked at. Every time I have been to the shop everyone is sitting around on their phones and there is no cars being worked on or even in the bay. I have never seen a dealership ran so unprofessionally. I will make sure to let everyone I know understand
Julian M.
Oct 19, 2018
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Previous Unpublished Rating was a 3. This was due to excess debris and damage to a part inside the car when in for service. The old Service Manager initially stated it would be taken care of, but it was not, even after 6 months. Was able to speak to the new Service Manager Kyle about the issues faced and he was very accommodating and professional. He heard the issue out and actually listened. Gave no excuses and just fixed the problem proactively, which I very much value and respect the method in which he operates.
No place is perfect, people are human. It is how we remediate, communicate and
No place is perfect, people are human. It is how we remediate, communicate and
Randy B.
May 22, 2018
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Paul M.
Mar 10, 2018
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Terrible place. Went to get my car serviced and see that they didn't change the oil as they were supposed to. Asked them to inflate tires while they serviced car. Didn't do that either. Essentially, they made me wait for 20 minutes, did nothing and then put a sticker saying car was serviced and to come back in a few months. Awful. Never go back there again.
Blake B.
Dec 24, 2017
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Lost my business for good!
If there could be negative stars, Capital CJD would be getting them. Went in to look at a $45k car and 2hrs later they say they will discuss the purchase with another finance guy that will be there in the morning. I let them know I had a party later that day and then we are going out of town for a week, so we needed to do it first thing. Tyler assured me this would be first priority and I would get a call at 9am. 9am....no call, 10am...no call, noon...still no call. I finally called at 2pm to find out why my sales guy can't figure out how to use a phone.
If there could be negative stars, Capital CJD would be getting them. Went in to look at a $45k car and 2hrs later they say they will discuss the purchase with another finance guy that will be there in the morning. I let them know I had a party later that day and then we are going out of town for a week, so we needed to do it first thing. Tyler assured me this would be first priority and I would get a call at 9am. 9am....no call, 10am...no call, noon...still no call. I finally called at 2pm to find out why my sales guy can't figure out how to use a phone.
Mike S.
Jan 14, 2017
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Allow me to share our experience this morning (Jan 13, 2017) at Capital CJD Garner. We were excited to see the Jeep Cherokee we found online and my wife even liked the look and feel. So we were 100% ready to buy a new car. To our dismay, the RUDE " sales manager" "Ken" told us that our e-quote of 2 weeks would not be honored and that we "failed to PULL the trigger" soon enough. Wow, we've never been treated that way at a car dealership. We've always bought new cars and have never had an experience like the one we had this morning. It's shameful the
