The Floor Store & More has an extensive history in the flooring industry and strives to provide exceptional customer service and satisfaction in every aspect of your flooring project. Whether you are looking to purchase quality materials with expert advice or seeking an installation contractor providing attention to detail we are your locally owned flooring stop.
From your free estimate to browsing through our beautiful showroom or welcoming our professional and friendly installers into your home we guarantee a memorable experience. Everything went extremely smooth. The crew was super nice and Chris was always checking in. They Demo'd the old carpet and installed new floors and new baseboards in our kitchen, living room, dining room, entryway, entry closet, hallway and laundry room.
We had a little delay with product that was damaged but Chris and crew were quick and very helpful getting it rectified. I loved the time they put into the little details which is important to us. We will definitely hire them again when we want to do our bedrooms.
From your free estimate to browsing through our beautiful showroom or welcoming our professional and friendly installers into your home we guarantee a memorable experience. Everything went extremely smooth. The crew was super nice and Chris was always checking in. They Demo'd the old carpet and installed new floors and new baseboards in our kitchen, living room, dining room, entryway, entry closet, hallway and laundry room.
We had a little delay with product that was damaged but Chris and crew were quick and very helpful getting it rectified. I loved the time they put into the little details which is important to us. We will definitely hire them again when we want to do our bedrooms.
Services
At The Floor Store & More we offer installation services through Chris Grant Flooring who has been providing quality installations in Reno and surrounding areas at an affordable price for several years. Our crews are friendly, personable and have decades of hands on experience and extensive knowledge in every category of floor covering.
Reviews (9)
Dawna Mantei
May 02, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
If I could give The Floor Store 10 stars, I would! I have lived in Reno for 65 years and have never had such wonderful service. Our experience from start to finish was great, and everyone goes over and beyond any expectations. DO NOT SHOP ANYWHERE ELSE UNTIL YOU CHECK OUT CODY AND THE FLOR STORE!
If I could give The Floor Store 10 stars, I would! I have lived in Reno for 65 years and have never had such wonderful service. Our experience from start to finish was great, and everyone goes over and beyond any expectations. DO NOT SHOP ANYWHERE ELSE UNTIL YOU CHECK OUT CODY AND THE FLOR STORE!
Larry F.
Apr 20, 2021
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Richard Chandler
Feb 15, 2021
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Positive: Professionalism
The customer service was great. i couldn't ask for anything better. We had to travel from out of town and they met us on Sunday when they were closed to help us. They were very informative and answered all our questions and more. Our floors have been installed for a few weeks now and we are very happy with the product.
Service: Install flooring
The customer service was great. i couldn't ask for anything better. We had to travel from out of town and they met us on Sunday when they were closed to help us. They were very informative and answered all our questions and more. Our floors have been installed for a few weeks now and we are very happy with the product.
Service: Install flooring
Ana
Dec 26, 2020
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I found this place quite by accident, as I was looking for additional colors of a specific vinyl plank manufacturer. I called and spoke to Cody, who was very personable, patient, and helpful looking up the samples with me. He devoted time to my needs and was very polite and welcoming. Even though I was already working with a different floor company, there was something that resonated with this young man's service, So I found my way back.
Soon, I met the owner Chris, who worked with me, made suggestions and made me feel comfortable asking my many questions. He took time to educate me on the quality
Soon, I met the owner Chris, who worked with me, made suggestions and made me feel comfortable asking my many questions. He took time to educate me on the quality
Lindsey Henry
Dec 18, 2020
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Dave Myer
Nov 21, 2020
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Positive: Professionalism, Quality
Chris Grant and team are very professional. They were kind and meticulous, and went out of their way to make sure things were as low impact on us as possible. Chris stands by his work, has great people working with him... oh and yes the floor looks awesome too.
Service: Install flooring
Chris Grant and team are very professional. They were kind and meticulous, and went out of their way to make sure things were as low impact on us as possible. Chris stands by his work, has great people working with him... oh and yes the floor looks awesome too.
Service: Install flooring
Leslee Edward
Oct 22, 2020
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Colleen Tonkin
Nov 08, 2019
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My floors are BEAUTIFUL!! Chris and his team made a difficult time in my life become a wonderful experience. Due to a fire and the discovery of Black Mold I had to make a decision about replacing my floors. Thank you Chris for being a great help in choosing exactly what was the right product and color for my home. Due to many years of experience, of his team members, the project was done with excellence and in a timely manner. I will always be grateful for all you did for me. Thank you Chris
Vaughn Hollingsworth
Jul 16, 2019
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We were referred to Chris Grant at The Floor Store & More to get some carpeting replaced. We were also looking to do garage floor epoxy done and they do that as well! Chris was timely with getting back to me with my questions and he and his team did a great job installing the new carpeting and making our garage floor look better than new! They also had the challenge of working around the painters in my house and everything was completed on schedule and as promised. I would not hesitate to recommend Chris!
