This was not our first experience with Sam Kinnaird. They are professional and knowledgeable and we've been very pleased with the product, sales approach, and customer service throughout our purchasing experiences! We would do business with them again and would recommend them to others. Leslie at Sam Kinnaird's is great.
I have worked with her on more than one occasion and she is always very helpful, responsive and honest. I will continue to work with her as a result of my excellent experience. Karyn was very helpful in assisting us in picking out carpet and tile. The crews that she chose to install the carpet and tile were excellent and a joy to have in our home.
I would recommend Kinnaird and Karyn to anyone wanting a great job of flooring. I had a great experience with this company when I remodeled my kitchen. Everything ran smoothly and we were very happy with the cork floors. They even came out and replaced a few boards for us when our dishwasher leaked a few months later.
I have worked with her on more than one occasion and she is always very helpful, responsive and honest. I will continue to work with her as a result of my excellent experience. Karyn was very helpful in assisting us in picking out carpet and tile. The crews that she chose to install the carpet and tile were excellent and a joy to have in our home.
I would recommend Kinnaird and Karyn to anyone wanting a great job of flooring. I had a great experience with this company when I remodeled my kitchen. Everything ran smoothly and we were very happy with the cork floors. They even came out and replaced a few boards for us when our dishwasher leaked a few months later.
Services
Founder, Sam Kinnaird started in the floor covering business back in 1968. In 1989, Sam, Jim Mudd and Merv Huber formed a new business and opened Sam Kinnaird's Flooring. We are the flooring experts. Owners, managers, flooring specialists, service representatives and installers ALL have several years of on-the-job experience.
At Sam Kinnaird's Flooring, we strive to give you quality carpet options to meet your specific needs. Our excellent customer service, attention to detail and extensive knowledge will help you make the most informed decision for your home. Our sales people take an individualistic approach with every customer and project.
One of the top two most popular choices in flooring is hardwood. Sam Kinnaird's Flooring understands and values hardwood! Our sales staff can explain the different types, characteristics, qualities and advantages of choosing hardwood flooring. It is a classic choice. The hardwood industry is constantly developing and consistently offering new and stylish options.
Sam Kinnaird's Flooring can help you decide which porcelain or ceramic tile is best for your home. After learning about your household activities and the use of specific rooms, our sales staff can lead you to the tile product that best suits your family's lifestyle. Durable - Porcelain or ceramic tile will last longer than nearly any other flooring product.
Sam Kinnaird's Flooring has a tremendous selection of vinyl flooring from which to choose. Vinyl flooring has come a long way over the years.! Now, you can get vinyl that features the look of tile, stone and wood. It is so realistic that it is difficult for most people to tell them apart. While the options are stylish, the performance and value are exceptional.
Reviews (10)
Kristi Forrest
Dec 13, 2020
Report
Stacy Overby
Jul 13, 2020
Report
We are very pleased with the selection, price, installation, and professionalism of the team from Sam Kinnaird's. When we first visited their showroom in Middletown, they were busy with appointments. But Chris took the time (even though we weren't scheduled) to show us our options for carpet and two types of hard flooring. By very early the next week he visited our house, took measurements, and gave us a very reasonable quote. While the carpet we wanted was on backorder, he updated me on the status of it each week to assure us it was still on the way, without us having to contact the store. It
John Mitchell
Jun 30, 2020
Report
Stephanie
Jun 25, 2020
Report
Wonderful experience working with Chris. He helped us pick perfect carpet for our stairs and at nearly 1/3 of the price of a local competitor. The installer was wonderful as well, worked hard all day. I’m not sure if he even took a break. I can’t recall his name but he said he was in the business for over 40 years! Great experience all around!
Jeff Schroering
Jun 16, 2020
Report
I have nothing but great comments about this purchase. We put hardwood flooring down in a large portion of our house. The flooring turned out beautiful. The quality of the flooring is excellent. The installer was the best.....absolute professional. He showed up exactly on time each day without fail, finished a day and a half ahead of schedule, quality was excellent, and paid attention to every detail. He also always had time to answer questions. My wife and I are very pleased and would recommend.
Suzanne Burton
May 07, 2020
Report
Janet Stoneburner
Dec 15, 2019
Report
I wait for the twice a year sale on carpeting almost every year. Gail, who is awesome, has helped me with two different households of carpet now. She is a great designer. I highly recommend Kinnaird's flooring. The selection is great, the prices are good and the design help is exceptional. My installations have been good and any problems I've had are taken seriously and are addressed quickly,
Karen Duff
Sep 05, 2019
Report
This is our 2nd time working with Karyn Pfeiffer & Sam Kinnaird's! Karyn helped us get exactly what we wanted, and within our budget. We were out of the country while the hardwood was installed - and we trusted Karyn to make the best decisions on our behalf, if/as needed. The floors are beautiful! The carpet installers were a father/son team, and the best in town! In & out in no time. Pleasant, on-time, and cleaned up afterwards. Curtis schedules deliveries & installs, and does a great job explaining & answering questions. And as promised, called the day before to confirm everything. Why did we
Julianne Thomas
Dec 20, 2018
Report
Leslie was extremely professional helpful with choosing the right carpeting for my investment property. There were other types of flooring I was interested in exploring, and she was able to guide me with with pros & cons for my situation. I appreciate the opportunity to work with someone who will take the time to answer questions and work with my schedule and budget. When the time came to schedule the installation, the Sam Kinnaird's team was helpful and understanding when I needed to wait a few more weeks. The installers were great as well. I will definitely be contacting Sam Kinnaird's again
Cindy Capehart
Dec 12, 2018
Report
I loved working with Gail at Sam Kinnaird's. She came to the house to take measurements of an upstairs and master bedroom. We decided to go with hardwood in a bedroom upstairs and carpet in the master. She had great recommendations and kept it in my budget. She is also an interior decorator, so she had some good ideas too! The installers for both projects were great. Would highly recommend this location.
