We'll begin by designing your new yard, helping you select items ranging from furniture and umbrellas to pergola kits and custom kitchens. Then we'll bring it all together for years of fun. Whether it is an above ground or inground pool, Brothers can help you figure out what is the best solution for your home.
With all types of accessories your family will have a blast outside. Our employees also brush-up on industry knowledge during the off-season by going to trade shows and "Vendor Sponsored" training classes. Just bring in a water sample to our retail store! The team at Brothers Pool brings experience and knowledge to your home when it's time to close the pool for the season.
That's because the people who run them make a difference. That's why since 1988, there's always been a family member involved in every job. We pride ourselves on having a knowledgeable staff, selecting quality materials, and providing exceptional services. You can trust our family to take care of your family.
With all types of accessories your family will have a blast outside. Our employees also brush-up on industry knowledge during the off-season by going to trade shows and "Vendor Sponsored" training classes. Just bring in a water sample to our retail store! The team at Brothers Pool brings experience and knowledge to your home when it's time to close the pool for the season.
That's because the people who run them make a difference. That's why since 1988, there's always been a family member involved in every job. We pride ourselves on having a knowledgeable staff, selecting quality materials, and providing exceptional services. You can trust our family to take care of your family.
Services
Brothers Pool provides advanced education, conferences, webinars and workshops to our employees. We know that there is no fixed mix to professional development, which is why our programs are developed around the evolving needs of our customers. Our entire staff must pass a rigorous 10-part test to work at Brothers Pool.
The team at Brothers Pool brings experience and knowledge to your home when it's time to close the pool for the season. We want to share our pool knowledge with you so that you have the knowledge to properly care for your home swimming pool. Brothers Pool is made up of pool people who are committed to educating you about your pool, proper maintenance and pool safety.
Removing and folding cover for your storage. Removing of winter plugs and insert eyeball fittings. Assembly of filtration system. Starting circulation of filtration system. Putting handrails and ladder into the pool. Your service technician will notify the office if there are any problems or recommendations to your swimming pool.
Why wait to get what you deserve? You work hard, and we want to help you relax in your new pool, spa, or outdoor living area. Let our experts guide you through our financing process so you can enjoy life. We work with two different companies to get your financing. Visit both of their websites to make the best choice for you!
The team at Brothers Pool is trained to keep your home pool or spa running and effective. Our trained professionals will assess your equipment and do all necessary troubleshooting. We will also let you know about any parts that need to be upgraded or replaced. We stock and offer a complete list of parts from all the major manufacturers in the pool and spa industry.
Reviews (21)
Keller S.
Jan 12, 2022
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Back in the summer, I plugged in my Aquabot Supreme not noticing there was some corrosion on the plug and I burned out the plug end of the cord and the powerbox. I brought my Aquabot back to Brother's Pool where I had originally purchased it in 2016 (at the time they were under different and better ownership) to see if they could put on a new cord. They told me that they might be able to splice on a new plug end of the cord or track down a replacement cord (the unit worked fine otherwise). I filled out a tag with my name and telephone number on it which was put on my Aquabot before I left
Deborah D.
Dec 19, 2021
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If you want to have one of the worst experiences of your life buy a pool from Brothers Pool. I give them a 0 in customer relations and satisfaction. The staff is rude, unresponsive and unwilling to help. All they do is sell you a pool and the material and then you are on your own. It took over 6 months to get our pool in and now its December..we still dont have a cover for our pool.
Paul Barone
Nov 15, 2021
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Rick G.
Jun 15, 2021
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Liz Rimmer
Jun 03, 2021
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First I want to say this company has been in my family for year and I feel so sad on how brothers has turn out. Brothers pool has a new store manager name Danny who is amazing i told him to get out of there as soon as he can. Danny is knowledgeable and he is trying to hold the store together. With that being said John told me a customer for 22 years to shut up he don't need my business. So John your wish is my command I will never shop at Brothers pool again
Liz
Liz
Dennis S.
May 24, 2021
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This place has completely fallen apart. There is no management or leadership. From what the brand new employees said, there was a splitting up of the business and they spend all day " putting out fires with customers".
Your pool will not be installed when they promise and the owner will never give you a straight answer about anything. You will have to call and call and call to get anything. The most dysfunctional business I have ever dealt with! I wish I read the reviews from Yelp and the BBB before buying. The complaint filed against this company over the past 2 years since
Your pool will not be installed when they promise and the owner will never give you a straight answer about anything. You will have to call and call and call to get anything. The most dysfunctional business I have ever dealt with! I wish I read the reviews from Yelp and the BBB before buying. The complaint filed against this company over the past 2 years since
Carol Lynn
May 14, 2021
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So i know A few of us agreed to not shop with Brothers Pool anymore but i tried to stay loyal. But When asked to speak with the only person I can get any type of answers from John referred to him as ( Who the black kid ) and that he is the owner talk to him instead. So I informed him that last year you guys broke my pump and Danny came to fix it. And I was here to pick up the chemicals he suggested I get. John told me he didn't know anything and tried to sell me something Called Enjoy for 3 times the price. He was not only rude to me but also the cashier. So i will no longer be shopping with this
Howard T.
Apr 27, 2021
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We had our pool covered up in September of 2020. In late October,early November the cover caved in. I called several times and left messages. Finally, John called and said all his technicians were out in the field, the issue was never resolved. Fast forward to last week, and called to make an appointment to have the pool opened. Spoke with Danny, told him the pool was a complete mess and I was truly disappointed and asked , what they could do for us. He said we could pay for the opening and they would provide the chemicals. I felt we didn't need to pay for the cover to be taken off cause
Abrah D.
Apr 24, 2021
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So since lia left I stop going in to brothers pool John rises up the price every time you talk to him. I went in there last week to get a liner and a filter. Danny was amazing give me pricing great customer service he even showed me and my wife how to keep our pool heated with cover solar. John came in from out the back took over the conversation from Danny and tried to charge me 3 times the almost then what his computer stated. This is my last time shopping there.
Jeff Romatzick
Jan 06, 2021
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100+ days since ordering a pool I was promised in 2 weeks that has yet to be delivered or any update on when it should be. They have charged me for in full and telling me I cannot get a refund after being told a month ago that I was able to. Supposedly no one works there any longer who was there a month ago (hard to believe). Finally got the owner on the phone after weeks and did not listen to one word of a conversation and yelled "YOU"RE NOT GETTING YOUR MONEY BACK SO STOP BOTHERING ME AND WASTING MY TIME" - to which he hung up immediately. I've never spoke to him prior, so I haven't bothered
Bertin D.
Oct 17, 2020
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Would have left zero stars if that was an option. Worst customer service experience I have ever encountered . Upon entering the store it seemed as if no one was even working half of the stores lights were off and we were not greeted with even a simple hello. The employee that was working was arguing loudly with another customer. When he finally stopped to see if we needed anything he seemed aggravated and short tempered he said he could only sell us something if we had cash the computer system was down. Not a problem we had cash on hand. He takes an unwrapped filter from a display hot tub and tells
Jim K.
Oct 12, 2020
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We have an agreement via email from Lisa and Lia Mongillo for a special price to close our pool. My wife and I called several times to confirm they will honor the agreement since we were told by the person on the phone that Lisa is no longer there due to a divorce. They came and closed the pool and charged the full amount. After several days, my card was refunded and charged the agreed on amount. Today, JOHN MONGILLO called me asking how he could help. I told him Gabby authorized the refund and to honor the price. He said he could not do that. That he is losing money and Lisa and Lia had
Linda Chiaraluce
Aug 25, 2020
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Worked with brothers last year and service was fine. However this year has been a disaster. They lost our pool cover which was taken so that they could use it as a template We got the runaround for months by the owner and finally found out the cover had been thrown away. This was after he said he had ordered it and when I called the actual manufacturer they had no record of him putting in any order. They have hardly any staff left. of course we ended up going to another company to order the cover. I would not recommend this company.
Sarah Brdar
Aug 12, 2020
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We used brother to purchase N above ground pool at a previous residence. Really liked them. Had them come to our new house to install a heater and omg, they effed it up. Im so upset. They reused a pipe with a hole in it, so it was spewing water when the pump turned on. 2 days later, the pipes exploded at a joint they didn't glue. Im so upset. I paid all this money and I cant use my pool.
William T.
Jul 20, 2020
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This company has the absolute worst service I have ever experienced in my life. The salesman, Paul, was excellent but from there on out it has been an absolute disaster from the delivery to the service. The communication is abhorrent. It is almost impossible to get in touch with somebody and nobody ever calls you back. They don't show up for delivery, no call. They don't show up for service, no call. I will be sitting here all day waiting for my service man because they don't provide a service window. Hopefully they will show up this time. I sincerely regret buying my hot tub here
Ann T.
Jun 23, 2020
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Matt H.
Apr 18, 2020
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I can deal with gruff phone conversations
(completely condescending) and I can even deal with rude gesticulating in my direction in person. What I can't deal with is lying to my face. John (the owner) absolutely lost a customer for life after trying to tell me a used tub on the floor was a year old (it was 8 years old) while trying to give me a "great deal" on the 8 year old used tub. 6k? SMH.
Shopper beware.
(completely condescending) and I can even deal with rude gesticulating in my direction in person. What I can't deal with is lying to my face. John (the owner) absolutely lost a customer for life after trying to tell me a used tub on the floor was a year old (it was 8 years old) while trying to give me a "great deal" on the 8 year old used tub. 6k? SMH.
Shopper beware.
Johnny U.
Mar 05, 2020
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Anyone giving this company more than a 1 Star and claiming to be happy with their service is either a friend or family member of the company. Terrible service, terrible company, terrible human beings. The owner comes from a large, privileged family. Do your research on John (the REAL OWNER) check his public history records. Research Al (the Brother In Law) also known as "a wanna be thug". (Now you know why "Lisa"/ John's wife and Al's sister is such a loud mouth). This entire family is low class trash. Don't be fooled. Buyer Beware. Shop Elsewhere. And let me
Bob C.
Jul 21, 2019
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So I bought a new pool for the kids in April. Paid for it in full and had an installer lined up. They delivered it damaged and missing parts in June. Then they delivered the wrong liner. Well ok so we should be swimming in a few days.... right... Nope. Delivered the wrong liner again!!! Called Brothers Pool where I got it from they really didn't care. Haggled to get some money back. Now it's July, no pool! And the installers come. Set it up half way and guess what??? Wrong liner again!!!! Third time has to work I'm thinking.... OK also now my patience is running thin right.
Well
Well
Mary W.
Jul 19, 2019
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We hired Brothers pool to open our above ground pool this year and it was a BIG mistake. We asked them to change the sand in the filter and remove the cover. $500 and three weeks later we were still having issues. Read on for specifics, but bottom line...their service was unfriendly, condescending and it was clear they did not care about us as a customer.
The biggest issue was removing the cover. We removed all the dirt, water and leaves we could; like what we do every year (25+) with other companies. Instead of pulling off the cover avoiding getting the debris in the pool, they let it all
The biggest issue was removing the cover. We removed all the dirt, water and leaves we could; like what we do every year (25+) with other companies. Instead of pulling off the cover avoiding getting the debris in the pool, they let it all
Dorey T.
Jul 16, 2018
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I have been lucky enough to have had 2 pools put in by brother's pool (moved to another house) and a hot tub. I've referred them for other pools. All pools have come out beautifully. Al, Dan and Drew are such nice guys. By the time they are done you feel like they are family. What can you put in now, so you can have them back? It's always a surprise to have people working on a project with you that you actually enjoy to have around. Al has been putting in pools in this family business for over 20 years (I think). Dan has been with them as long as I can imagine and Drew is there
