A First Fence
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A First Fence
Serving the greater Chicago area, First Fence Company designs and installs attractive, long-lasting residential fences and commercial fences made from the highest-quality materials available. Choose from more than 100 styles as we work with you to create a fence that complements your style and budget - all while providing exceptional service along the way.

At First Fence Company in Chicago, you're never just another customer - you're an individual who matters to our team. We ensure that we give you the best possible fencing solutions and services by taking the time to get to know you and your needs. Once we understand the specific look, feel and function you're envisioning for your fence, we're better able to help you make the smartest choices for your materials.

In fact, we not only provide quality residential, commercial and specialty fences to the Chicago area, but also first-rate fence installation services. As the Chicago area's vinyl fence installation company that both supplies and repairs fencing structures with superior skill, we design, install and repair wood, aluminum and vinyl fences that you can trust to remain beautiful for years.
Services
After spending several years in the fence industry as a salesman, John Buenz founded First Fence in 1989. Since then, we have grown into one of Chicagoland's best-known fencing companies, primarily through word-of-mouth referrals and repeat business. We handle residential, commercial, and specialty fencing jobs, and use only the highest-quality materials to ensure your fence lasts for years to come.
When you hire First Fence, you're hiring a team of more than 25 experienced, capable people who know how to get the job done right. We've been in business for more than 25 years and have expert knowledge of specialty materials, which is why customers trust us with difficult projects. Bufftech vinyl fence is made with carefully selected ingredients designed to increase durability and long-term performance.
Whether you're enclosing a backyard or fencing in a business parking lot, First Fence makes it easy. We not only carry a large selection of products, but also, we cater those products to a wide range of fencing applications. Learn more about our specialty and access control fences for businesses and high-security areas.
There are so many reasons to invest in residential fencing - from improving the appearance of your home with a fence that perfectly complements its architecture to creating a secure outdoor space where kids or pets can play. A well-constructed fence provides privacy and safety, enhances curb appeal, and boosts the value of your property.
When you're looking to add on to your business's exterior, First Fence Company is the specialty fence company that provides quality products to fit your needs. From a commercial vinyl fence to a wrought iron fence, we offer a wide range of styles for business, industrial, and recreational environments, including materials for heightened security and durability.
Reviews (22)
Wandalyse Worrell
Wandalyse Worrell
Oct 03, 2021
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We were pleased with the work done by the installers so I want to make this clear (both our neighbor and us hired this company to do our yards at the same time) After the first initial job we decided to continue with what we had already talked to Jesse (the sales guy) about doing which was adding the fence on our left side of the house. Once this… was finished my husband contacted Jesse again to put up a gate as we were not sure at first if this was something we really wanted to do but yet again a conversation shared with Jesse. My husband messaged him and after a week of no response he
Katherine S.
Katherine S.
Sep 27, 2021
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After having multiple fencing companies provide quotes for a backyard fence, and tell me the work would have to wait 16 weeks (!!), I am thrilled to have found First Fence. Jesse in sales was incredibly responsive and helpful in determining the needs for my backyard fence (cedar scalloped wood), and also helped me through the permitting process with my town's village office. The work was scheduled within a few weeks of my estimate, and was done by a very professional and efficient crew in one day. I am surprised to see any negative reviews of the First Fence team regarding communication, because
The B.
The B.
Aug 04, 2021
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Years ago, First Fence installed our privacy fence. Our first salesman Jon was wonderful. Our fence was and still is wonderful. Still get lots of compliments. After our install, we had an issue that First Fence immediately rectified. Fast forward a couple years. Jon is no longer with the company. We got assigned to Eric Anderson, who in the beginning was responsive. Recently, we had additional money to add to our fence. At first, Eric Anderson was responsive and asked for photos. After sending the photos, he stopped responding. Very unprofessional. If he doesn't want the small
Rachel G.
Rachel G.
Jul 04, 2021
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Problem still not solved. One step taken. I continue to be in a waiting pattern for the rest.
Wayne Samborski
Wayne Samborski
Apr 20, 2021
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From the workmanship to the time frame start to finish your crew did a great job! Very happy with our new wood and chain link fence!
Eric F.
Eric F.
Dec 03, 2020
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Called for an estimate for a new fence at our house. A person from First Fence came to do the estimate, didn't leave any contact information and never gave us an actual estimate in person or via email. I called the company to ask for the estimate with no response. Horrible customer service, apparently the fence industry is so good they don't need more business?
Nick L.
Nick L.
Sep 26, 2020
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Stay away!!!! All of the post have popped out of the ground probably because they didn't dig deep enough. And the fence panels are all discolored. And the work was only done not even 5 years ago. And it came with a life time warranty. I've been calling them to come fix the the problems but they keep say they can't come out because of covid. They just don't want to stand behind there work. So look elsewhere!!!!!!!
Blair W.
Blair W.
Jul 01, 2020
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I'm so disappointed with First Fence. I have been trying for months to get the lock on our gate fixed (installed January 2020). We have used First Fence at 4 properties and referred them to many friends/family.

Our sales person has been unresponsive. The office told me the owner was going to come out to address this issue 2-3 weeks ago, and just this week I was told someone would call me back. I'm still waiting.

I'm extremely frustrated! I will never recommend this company. I hope this review is helpful to others. They should stand by their work!

Additionally, I have learned
Amy Marie
Amy Marie
May 13, 2020
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This company came recommended to me by David Gust. He is the owner of Century 21 Gust Realty and a great friend of mine since 1986. They were very professional and the office staff are truly a breath of fresh air. They walked me through the entire process starting with obtaining the permit needed from the Village of Lombard. The installation crew were on time and very professional. I already have 2 friend's calling my sales guy James for their homes. Thank you First Fence for exceeding my expectations.
Laura Buffum
Laura Buffum
May 13, 2020
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Laughing at someone calling in complaining is unacceptable. saying you will transfer to a manager and it turns out to be a coworker unacceptable. maybe you did maybe you didn't touch someone's gate however professionals say im sorry ill come out and take a look at it I don't think we did but id be glad to check. I work in customer service daily. I… work with contractors whom destroy someone's property from time to time even when we believe no doubt customers wrong we don't laugh. I'm so sorry this occurred I would be glad to get someone out on such and such date and take a look.
Sherri S.
Sherri S.
Apr 17, 2020
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Put our no maintenance fence up today. One day :-) Our dogs love it. Highly recommend!
Nicole Ann
Nicole Ann
Mar 17, 2020
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What a TRANSFORMATION! First Fence installed our new, white PVC fence last year and it doesn't even look like the same yard! We did a lot of research in the area and after meeting with them and receiving a lot of recommendations about First Fence by word of mouth, they were the clear winner.
If you want to save money in the long run {and don't want… to deal with a leaning, peeling fence in a few years) I cannot recommend First Fence enough. They use the TOP quality materials, dig the posts very deep in the ground, etc. We quickly learned not all quotes are not apples to apples (when you
Kathleen G.
Kathleen G.
Dec 18, 2019
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Had First Fence take down an old fence and put up a new one several years ago. It looked fine, but this year my handyman was staining it and noticed it was wobbly. After some investigation, several of the posts weren't sunk in concrete they're just in the ground, so they're rotting and making the fence unstable. Not cool.
Michael K.
Michael K.
Sep 16, 2019
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Once we decided to use first fence it took forever to get them out fir the quote for the black aluminum gate.
The price was right so we went with them. I've regretted it since. Yes the installation was good. We've had issues with the paint peeling, the aluminum on the inside where the gates meet. The paint idea bubbling. It looks bad. Brackets keep coming loose. I've been calling them steadily for over 2 months. I get nothing but excuses. Now the owner doesn't even return my calls. Im so sick of talking to them. The customer service is terrible. My warranty is up
Alistair M.
Alistair M.
Aug 28, 2019
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Inaccessible, dishonest, poor quality. First Fence dug through a sewer line and filled with concrete without telling us. It was obvious they hit it since pieces of the sewer were found all over. This caused major plumbing backups in our house and damaged our floors. They were not responsive to our calls or emails about the matter.

Aside from that, quality of the fence is terrible. Gates are already sticking. No brackets or screws were used. Everything is nailed and multiple nails are loose/sticking out. The cedar is of the cheapest grade and many boards are warped and have factory writing on
Ruben L.
Ruben L.
Jun 17, 2019
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I am Completely satisfied with my First Fence experience, where they installed a new 6' privacy fence. My experience began with the estimator (Jesse C) arriving on time--professional, courteous, and highly knowledgeable. He described each fencing option in detail and helped in our decision making process. They also secured the permit, contacted JULIE, etc., so completely autopilot for me.

The installation also took place within the estimated timeframe, and the crew was skilled and clearly took pride in their work.

Notably, I had my recently replaced fence repaired by First Fence as
Caoimhin B.
Caoimhin B.
May 18, 2019
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First Fence did an excellent job. The fence looks wonderful and the install went perfectly.

The only reason they don't get 5 stars is because I had to pull the permit myself. I was told by the sales guy that I could pay more for them to pull the permit, but he might not be able to pull in time for the installation date, so I pulled it myself. I know they're a small, family owned, company, and it may be tough on resources with all the municipalities and rules that IL has, but I'd rather they included this service in the price.

The installers turned up on time, had removed my old
Joseph D.
Joseph D.
Apr 11, 2019
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What can I say. Called them on a Thursday and Lisa set me up with an appointment for the following Tuesday. They gave me the 8-10 A M slot and Chris was right on time. We walked the property and talked about replacing posts. This would have been the second replacement project in four years. I asked for a complete replacement price and left Chris to do his work. When he gave me the price for the new fence I jumped right on it. The estimate was detailed and accurate. He applied for the permit that day. Two days later I got an email from Lisa saying they'll be there the following Monday!

On
Terry P.
Terry P.
Jan 05, 2019
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I have used them twice. I went to Home Depot and that is who they sent.
I think they are pricey and if I had it to do again would have shopped around. $1400 for a gate and about 27 feet of fence. $1900 for about 40 feet and a gate and customer return discount.

My cedar recommended alley fence has deteriorated and bowed in ;sections; flimsy gate. The slats are very rough and looked great one season. It was the one that looks the same from both sides. I would do vinyl a second time around. The salesman was nice, met my schedule, pay in advance and sign an agreement.

The second fence they did
Yoko A.
Yoko A.
Sep 02, 2018
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We recently ordered our fence from First Fence. They came to take down the old fence even though they did not have enough new materials. Now they say we need to wait 4-5weeks for the materials to arrive! Our poor neighbor can't let their dog run in their backyard because there is no fence.

In addition, the gate they have installed doesn't close with the latch because of the poor design.

Also, the worker cut part of the stone walkway to install a pole of the gate. If we didn't catch it in time to re-do the pole, the walkway was not going to be the center of the gate- it was going
Shamsheer A.
Shamsheer A.
May 09, 2018
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First fence have done a great job. Very prompt on time and hassle free installation. From the estimate to installation they were on time; Jesse Ciesla answers all of my questions regarding fencing. They also match the written estimate from another company. So happy found this company online.
Sara Jill
Sara Jill
Jun 30, 2017
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In the fall of 2016, First Fence Company was hired by my neighbor to install a fence along the property line between our properties. While digging the post holes for the new fence, my husband alerted the crew that they were on our side of the property line by at least 1 foot. The crew assured my husband that the fence would be installed only on the… neighbor's property. When we arrived home from work, we found the entire 80 feet of fencing to be located one foot onto our property. We alerted our code enforcement officials who demanded that First Fence remove all fencing and concrete footings