Imagine if you could hire someone to scour your Pinterest boards and translate your pins into a perfectly decorated room in your home. Pick a room, set your budget and tell us about your Pinterest worthy dreams - whether a full overhaul, or just some ideas to pull it together. Put on the stretchy pants, grab a glass of wine, and hop online.
Select your Havenly designer and work one-on-one throughout the entire process to find stylish solutions that fit your style and budget. Our concierge team works directly with you to provide instant access to hundreds of brands. We take care of ordering and shipping too, so you can focus on important things, like binge watching 20 episodes of The Great British Baking Show.
The ultimate guidebook to help you create a personal and inspired home designed for actually living. With minimal square footage to work with in her small New York apartment, Emma wanted both a functional and glam space to help her relax and escape the bustle of the city. Emma's Havenly designer, Sarah, used low-profile lighting, colorful accents, and wood furniture elements to create a cozy bedroom retreat.
Select your Havenly designer and work one-on-one throughout the entire process to find stylish solutions that fit your style and budget. Our concierge team works directly with you to provide instant access to hundreds of brands. We take care of ordering and shipping too, so you can focus on important things, like binge watching 20 episodes of The Great British Baking Show.
The ultimate guidebook to help you create a personal and inspired home designed for actually living. With minimal square footage to work with in her small New York apartment, Emma wanted both a functional and glam space to help her relax and escape the bustle of the city. Emma's Havenly designer, Sarah, used low-profile lighting, colorful accents, and wood furniture elements to create a cozy bedroom retreat.
Services
Havenly Mini is a great way to bring magic to your home, we can revamp a blah space or add the final touches that will bring your room to life. Collaborate with your Havenly designer, it'll feel like shopping with your best friend, but with design expertise that can make your home perfect. Havenly Full is your secret weapon when you want to transform your space completely.
Once you have your personalized results, our talented Havenly designers can help you create a home you love living in. Design a home you loveAt Havenly, we believe your home should reflect you. We'll match you with the perfect designer - no matter what your style or budget is. Once you have your decor style quiz results, you can select a Havenly designer in your specific style to help you design your unique space.
Reviews (22)
Donna H.
Jan 01, 2022
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Lisa C.
Nov 07, 2021
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Terrible experience! Designer sent me items and after I purchased was told that one piece was incorrectly priced even though Havenly authorized my card! I sent three mails requesting they cancel my entire order and they are continuing to charge my card! I have almost $3000 in authorizations pending on my debit card currently! I am going to have to cancel my card to keep them from continuing to charge. Such a bad experience. I also have not heard from my designer at all since the pricing error.
Kimberly S.
Sep 19, 2021
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Poor experience - products I marked as disliking were included in the final design, despite marking other options that I liked. Products all seem to come from either West Elm, which I don't like, Pottery Barn, or Wayfair. We paid for a bedroom design and basically just had little images placed around a room with links to buy two pieces of furniture, curtains, a rug that I didn't like, a lamp, one piece of artwork, and a mirror that I did not like. Oh and the lamp is out of stock. I'm really not sure why anyone would pay for the service.
Darren Long
Sep 02, 2021
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I suppose it's our fault for not heeding other reviews we read, but after a wonderful experience with Havenly's designer we made the massive mistake of ordering furnishings through them. After placing the order at one price, what we were actually charged was more than $500 more than the amount we authorized! And because we placed the order through Havenly, there is no recourse to cancel. Worse, after three days and multiple attempts to contact customer service for help with the problem we've had zero response! This is not only terrible customer service, but potentially fraudulent business practice
Ellyn R.
Aug 13, 2021
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Bad experience. They don't pay attention to your emails or requests. They waste your time then try to sell you whatever they can. An investigative reporter at CBS NEWS or THE NEW YORK TIMES should take a look at this company to see how they treat customers. There are really interesting visual elements to accompany this potential investigative story.
Isac K.
Aug 12, 2021
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We did not have a positive interaction with Havenly. At first, we were very excited to get design inputs on our full kitchen remodel. We worked with the designer, and asked for tips on functionality/flow of the kitchen, however, they weren't able to provide any input on this. After we designed the kitchen on our own, we sent them the mockup, and it seemed they did very minimal in terms of design. They sent us a few ideas of decorations (and just placed them overtop of the design image we gave them). Aside from that, there wasn't much to the process besides picking a few things from
Colin E.
Jul 13, 2021
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Absolutely worthless!
My designer quit the platform and when I next logged on, they had not only lost all my work and designs, but the system demanded that I pay again, despite the fact that I had paid in full weeks prior. After multiple emails the problem is still not fixed and they do not even answer the phone.
My designer quit the platform and when I next logged on, they had not only lost all my work and designs, but the system demanded that I pay again, despite the fact that I had paid in full weeks prior. After multiple emails the problem is still not fixed and they do not even answer the phone.
Chris B.
Jun 09, 2021
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Designers are fantastic. But once you buy the products, the great service ends. Their customer service is mostly absent as they ask you to leave a voicemail, and if you are able to speak with someone it's terrible service. Felt like I was on the phone with the cable company! There is no ownership of a customers problems or willingness to help you. I would not recommend using this company!
Laura J.
Jun 03, 2021
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While I liked my designer, I highly recommend steering away from ordering through Havenly.
Terrible method of communication when you are trying to manage your schedule around delivery dates and times. When you buy directly from a retailer, you are able to set a date well in-advance. Doing it through Heavenly was a NIGHTMARE with zero communication or updates.
Terrible method of communication when you are trying to manage your schedule around delivery dates and times. When you buy directly from a retailer, you are able to set a date well in-advance. Doing it through Heavenly was a NIGHTMARE with zero communication or updates.
Derek
Apr 06, 2021
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Proceed with caution! I ordered an item via Havenly with the expectation that it would be delivered in early December 2020 (incorrectly advertised during the checkout process). The ETA was initially changed to March 2021 and now its been pushed back again until May (and can be further delayed 30+ days). After requesting a refund, there has been very slow communication and the unwillingness to refund my money prior to talking to an unresponsive vendor (supposedly). The lack of efficient business processes, the inability to give an accurate ETA on an item they're selling, and the poor customer service
J. J.
Dec 20, 2020
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Charles Rymer
Dec 09, 2020
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This company is run by horrible management and should never be given the chance to further abuse its lower level employees.
My friend used to work for Havenly. While she is a good and VERY hard worker, and she produced exceptional work (even lauded by her coworkers and some higher ups), I cannot give this company a good review. Havenly abuses the efforts of its designers, paying them the lowest tier wages, and expecting perfection from them in all efforts, all the while providing borderline zero assistance and failing to communicate.
The lack of communication is probably Havenly's biggest downfall
My friend used to work for Havenly. While she is a good and VERY hard worker, and she produced exceptional work (even lauded by her coworkers and some higher ups), I cannot give this company a good review. Havenly abuses the efforts of its designers, paying them the lowest tier wages, and expecting perfection from them in all efforts, all the while providing borderline zero assistance and failing to communicate.
The lack of communication is probably Havenly's biggest downfall
Chris P.
Nov 17, 2020
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Consistent with many other users, this has been an extremely frustrating experience. Customer service is nearly non-existent as it takes DAYS just to get a response to simple questions. And if you ask another question as a follow up, guess what? "I'll have to get back to you in 1-2 business days." On top of that, the furniture that was recommended, the Safavieh Burton coffee table, and priced by Havenly at $511 was available at big box stores (Target, Walmart, and even Home Depot) for $265!!! The same designer's side table Havenly sold us, for $184.26, was priced at big
Stephanie G.
Oct 05, 2020
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I've tried two designers from Havenly and it just doesn't work as a company.
***I purchased a full room makeover and afterwards learned from non-Havenly designers that Havenly is not a good business model to them. They are paid so low per hour that they need to rely on commissions of pieces sold through Havenly to get paid. They don't have the time to devote to multiple clients, but multiple clients are needed to make a profit. I would not have gone through Havenly had I known this.
- There aren't enough types of style represented in the quiz or in designers. Everyone veers
***I purchased a full room makeover and afterwards learned from non-Havenly designers that Havenly is not a good business model to them. They are paid so low per hour that they need to rely on commissions of pieces sold through Havenly to get paid. They don't have the time to devote to multiple clients, but multiple clients are needed to make a profit. I would not have gone through Havenly had I known this.
- There aren't enough types of style represented in the quiz or in designers. Everyone veers
Lee S.
Jul 27, 2020
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Lauren K.
May 31, 2020
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I attended a Zoom decor class online with Havenly and had a surprisingly fun time! I've followed Havenly on Instagram for a while. I have studied interior decorating before and was thrilled it was all-levels instead of just true beginner, because I actually was able to take away new ideas.
We discussed design elements, current trends, and I LOVED the real-life tour of the designers actual spaces and how they weaved that into tips while answering questions. I also really liked how the presentation featured high-quality photos of spaces they've personally designed. I find it obnoxious
We discussed design elements, current trends, and I LOVED the real-life tour of the designers actual spaces and how they weaved that into tips while answering questions. I also really liked how the presentation featured high-quality photos of spaces they've personally designed. I find it obnoxious
Patti
Jan 04, 2020
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I was very excited to use this service to design a large space in a new home. My designer quit working for Havenly in the midst of the process after submitting some lackluster designs that were nothing like the Vision boards we originally discussed. At this point, It’s now 30 days after I paid the designer fee. I am contacted and provided a $30 credit and given three suggestions of designers who can start on the project immediately. I select one of these projects and I’m told it will be one week, then 2 weeks, then 30 more days. Very disappointed and will use the free services available through
Shannon A.
Dec 12, 2018
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I've been using Havenly for the past 2 years and have used their designers to design 6 different rooms (living, dining, and multiple bedrooms). If you're looking for an easy way to design and decorate your space, this is the way to do it. Each design took about 2 weeks from start to completion. You are first given multiple mood boards, concepts, and then given the final layout. If you are detailed and communicate well with the designers they will be able to create the space you're looking for. Be very specific giving them details of your room and budget and they'll be able
Jennifer W.
Sep 10, 2018
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This isn't my cup of tea and not just for the fact that it's such a challenge communicating design plans and thoughts via online chat, but I'm also not a fan of their business concept as a whole.
The reason anyone would seek the advice of an interior design company (online or not) is for professional consultation and assistance. If I knew what a blackout panel was prior to this experience, I would have bought one myself or knew that I didn't need it because I already have blinds. I clearly communicated that I was in need of curtains and not only were curtains not suggested
The reason anyone would seek the advice of an interior design company (online or not) is for professional consultation and assistance. If I knew what a blackout panel was prior to this experience, I would have bought one myself or knew that I didn't need it because I already have blinds. I clearly communicated that I was in need of curtains and not only were curtains not suggested
Katherine M.
Jul 19, 2018
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Krista Gruenberger
May 08, 2018
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To start off, I love Havenly! I work from home and I was in need of a fully functioning office. I came across Havenly and was a little skeptical using an internet interior design company. I'm glad I was proven wrong! Havenly did an amazing job putting together our office, stayed on budget and met all of their time lines. I would highly recommend them to all my friends and family!
Nicole Grede
Sep 17, 2016
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My husband and I have used Havenly three times now--two full room design packages for our office and nursery, as well as the mini package for our bathroom. I can't say enough good things about Havenly, their services and their designers. I have exclusively worked with Shelby and think the world of her and her talents. I've also referred many friends to Havenly and they've worked with various designers; everyone has ended up happy. In short, you can't go wrong with any of their designers.
I think Havenly is a genius concept, and only wish I had thought of it first. You pick the designer. You set
I think Havenly is a genius concept, and only wish I had thought of it first. You pick the designer. You set
