RiteRug Flooring
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RiteRug Flooring
Whether you are transforming one room or your whole house, we have the perfect floor for your space, lifestyle and budget. Need a child and pet-proof, high traffic, waterproof flooring solution? We've got you covered. From WOW-worthy Luxury Vinyl Flooring to low maintenance Laminate Flooring, we have options to match your lifestyle.

Explore custom stair runners and area rug designs, created specifically to fit in your space, your lifestyle and your budget. Enhance your home with a stylish and durable stair runner designed specifically for your busy household. Create the look and feel you want in the exact size you need to fit your space and the way you live.
Services
When you love the look of hard surface flooring but want additional comfort underfoot, an area rug is the ideal solution. It is a beautiful way to designate a conversation space, pull together your seating area and protect your flooring from life's little mishaps. At RiteRug Flooring we will create a custom area rug designed specifically to fit in your space, your lifestyle and your budget.
Stair runners not only create a striking design visual, they are important for keeping stairs quiet and safe. Both stylish and durable, our custom stair runners are designed to enhance your home and match your lifestyle. Wide Selection of Material: With thousands of colors, styles and patterns to choose from we can turn your ideas into reality.
Explore the latest inspiration, trends and styles in flooring, decorating and home renovation. As with every update you make to your home, it is important to take a step back and consider your options when it comes to the way that your hardwood floor is installed. Vertical, horizontal, herringbone, diagonal - your choices can impact the look and feel of your room.
As with any home improvement undertaking, it's natural to have questions about the floor buying process. But don't worry. Like your floor, we've got you covered! That's a great question. And the answer is different for everyone. Some things you'll want to consider include: the look you want to achieve, how much foot traffic the room gets, how important durability and easy maintenance is to you, and your budget.
Flooring is something you'll probably only have installed a few times in your life. It can be exciting, given the impact new flooring can have on the look and value of your home. But like any construction project, it can also be a little stressful - unless you're prepared. So we've put together this guide to help you understand what to expect before, during, and after floor installation for the best experience.
Reviews (21)
Couture Gotbars
Couture Gotbars
Oct 16, 2021
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Been trying to get an invoice to pay and get my floors done since august it's now NOV! contact every week and get no reply or the run around. Bad customer service.
T. S.
T. S.
Aug 30, 2021
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Awesome service! We had 5 bedrooms carpeted this month. Jennifer was prompt, personable, and offered the best price in town. Highly recommend.
John C.
John C.
Aug 02, 2021
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So rite rug installed the carpet in my new home in 2014, since then my dog has let's just say found 2 of be seams in the rug, I went there today to purchase a piece of carpet do I can repair the 2 spots. Well the ladies there are extremely friendly and extremely helpful! They even went as far as giving me the carpet with no charge gave advise on how to correct the problem I was facing, I highly recommend this company they stand behind the work tbey do and correct any problems you may have or face on your own circumstances. Don't bother to shop around because you won't find a better deal for your
Casey Sharpe
Casey Sharpe
Jan 22, 2021
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AMAZING QUALITY SERVICE!
Jennifer is amazing and I will continue to use RR in the future.
Chester Robinson
Chester Robinson
Jan 06, 2021
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The crew was the great and Jamie was the best he did the job very well and Jennifer was very helpful so the was when I had questions that is very important communication.
Cliff Lewis
Cliff Lewis
Nov 25, 2020
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We love our new carpet. The staff was efficient well prepared considerate of our time, and did a great job. Jennifer and RiteRug can get are highly recommended from us!!
Darlene Flood
Darlene Flood
Sep 25, 2020
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I am a Realtor and have used Rite Rug several times. I have several quotes from other flooring people but they never beat Rite Rugs price or quality. Jennifer's is always professional and so helpful. I would use them in my own home when I need their service’s.
Christine Scruggs
Christine Scruggs
Sep 03, 2020
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RiteRug was great to work with. They understood our needs as we wanted to recarpet before selling. They didn’t try to up sell me or bombard me with emails and calls. I got 3 different quotes (including Home Depot) and RiteRug was less expensive by several hundred dollars. Plus, they’re local so they were easy to contact and schedule (no national corporate office and bureaucracy like Home Depot). The rugs look great! I would use them again if I need to recarpet my new home!
Amy T.
Amy T.
Jul 31, 2020
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I may have just met the worst salesperson I've ever encountered. He neglected to answer my questions, tried steering me to products instead of listening to what I was asking for, and he assumed I couldn't afford the "nicer" products probably because I walked in in a ball cap, jeans and a t-shirt. I won't be purchasing from this store, nor him.
Scott Lemon
Scott Lemon
Jun 08, 2019
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This past June of 2019 we contacted Rite Rug per the suggestion of our real estate agent. They sent out a saleslady Jennifer who brought samples of carpet to the house. My wife then choose a multi colored carpet that had different heights. We then had to get the walls painted. After painting was finished we were to notify them and they would install the carpet. When the time came we notified them. My wife asked if they would like to meet to make sure they had the right carpet and was told no; Jennifer could not find notes on the type of carpet but she was sure she had it and knew what carpet it
Megan A.
Megan A.
Mar 07, 2019
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Terrible experience. No response to multiple attempts at contacting the company. Poor craftsmanship and when the crew finally showed up to correct the work, didn't have the proper materials and had to reschedule again. So disappointed. Would never recommend this company to anyone! DO NOT use them for anything.
Naomi F.
Naomi F.
Feb 21, 2019
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I would give them zero stars if I could. The two guys running the place will make you wait until they are finishing some paperwork before they will even acknowledge you. The one I worked with was kinda cocky and treated me like just a dumb woman. I was confused by what he was telling me and he just kept asking when my husband could come in. From what I saw they were over priced, Not a good experience for me- I didn't even bring my husband back we decided quickly that wasn't the place for us.
Heather F.
Heather F.
Feb 20, 2019
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BEWARE of this place, I have a bit of a different story to tell. First the place is ran by two older, arrogant men- Paul & Steve. I went in to get a second estimate on getting wood floors put in. The first set of samples didn't even have names on them- so it was impossible to even look up. My self and my son sat dawn at Paul's desk and worked some numbers. I sat my purse down there. Then we got up and walked over to the corner to look at a few more samples. I got an important call and stated I had to leave-and we left quickly. I left so quickly I forgot to get my purse. I called
Cindy D.
Cindy D.
Sep 02, 2017
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Wow! We decided on using RiteRug again, even after having such a terrible experience the first time. However we used the Lewis Center location this time, and what a difference ! Jessica Wilson helped us and she was fabulous. The experience was completely different. There were no surprises, and all of our flooring was in and the installation was done properly. I would definitely recommend the Lewis Center branch, and also recommend Jessica Wilson as a consultant .
Joanne M.
Joanne M.
Aug 19, 2017
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Riterug was the first place we visited for replacing our builder grade carpet. Our salesperson Chista was very soft spoken and friendly. She made an absolute extra effort to work with our budget, style, color preference in carpet selection. We ended up picking out a black color with cream flecks. It happened to be a popular choice and be on backorder but it arrived in a reasonable time. The installers we very efficient in moving the furniture that it almost was mind boggling. They were professional, efficient, and their work was perfect. I highly recommend Riterug because they made an extraordinary
Angela H.
Angela H.
Aug 12, 2017
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This location needs to work on training their staff in customer service. They have no regard for people's time. After 2 weeks of not hearing from them about an order that I was told would take a week, I decided to call. At first the guy told me on the phone that I would get a phone call when my order was ready. I told him how long it has been so he decided to do me a favor and check to see if it was in. After being on hold for 2 seconds, we found out it was in. My husband and I had moved all of our furniture, rented at truck and contacted our friends to help us put the carpet in. We went to
Jim E.
Jim E.
May 02, 2017
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We tracked down Paul (who we worked with at the Clintonville location) to the Lewis Center store. We needed more carpet and laminate flooring. Paul took care of estimates quickly and scheduled a convenient time to measure for both. He a couple good suggestions to help with the installation and looked for opportunities to save us a few dollars. The carpet installation was done very well (my Dad laid carpet for 20 years and I helped occasionally, which is what I don't do that now). The laminate installer did a good job with a couple cuts that were just a fraction off, no big deal but not
Jeremy G.
Jeremy G.
Nov 02, 2016
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My experience was better than before and Paul was the big reason, He followed up and it was nice they had the carpet I needed in stock. Their new store looks great.
Erika L.
Erika L.
May 22, 2016
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DON'T BUY YOUR FLOORINGS WITH THEM!! They don't deserve your business since they most likely will treat you like a one night stand.

ABSOLUTELY AWFUL experience. Until the sale and once you've paid them, you can wave your deserved customer service goodbye. The headquarters people on the phone were not courteous ("well our installers have many jobs and unless you were promised to be the first order they worked on, then the time quote was 8am - 12" and it was already past noon and I'm calling to see where you're people are and you're scolding me????!?!?!)
Shara L.
Shara L.
Jan 07, 2015
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Sheila has been phenomenal! Though we didn't have a "set budget," we gave our idea of a price range. Little did we know, we didn't know much about carpet costs. I will go over each piece a little more in detail

COMPETITION IS FIERCE
I scheduled an in-home consultation with two vendors. A popular company (apparently the longest standing in the Columbus area) and Rite Rug.
The other company didn't call to confirm until the day prior. The representative from the other company showed up and was really slow to get started. I explained I had a work obligation an hour
David A.
David A.
Mar 02, 2014
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We recently purchased two rooms worth of carpeting from Rite Rug. The buying experience was very good. The installation process was not at all good. We schedules a morning installation and were told they call before the come to the house. The installers showed up in the afternoon with no prior call. We paid extra to have them move the furniture in our family room. Instead of moving the furniture to another room in the house they stacked it all in the kitchen with NO room to move in and out of the family room so they were bumping into the furniture and knocked the light in the kitchen. When