I'm Shawn O'Hern, the owner and operator of South Metro. I started South Metro in the spring of 2002 after ten years of working for one of the largest carpet and upholstery cleaners in the metro area. This has given me nearly 20 years of experience in cleaning industry. Many carpet cleaners say the key to running a successful business is "repeat customers."
I try to take that a step further. I feel the key to South Metro's success is "loyal customers." What's the difference? A loyal customer is someone I have provided great cleaning and customer service at a competitive price. When I leave their home I'm their personal carpet & upholstery cleaner.
When they receive coupons or phone calls from other companies that make offers that sound too good to be true, or a friend brings up carpet cleaning in a conversation, there is only one person that pops into their mind.Shawn with South Metro! I run an "Owner Operator" company. Which simply means, I run everything from taking incoming phone calls, scheduling, cleaning and of course paying the company bills.
I try to take that a step further. I feel the key to South Metro's success is "loyal customers." What's the difference? A loyal customer is someone I have provided great cleaning and customer service at a competitive price. When I leave their home I'm their personal carpet & upholstery cleaner.
When they receive coupons or phone calls from other companies that make offers that sound too good to be true, or a friend brings up carpet cleaning in a conversation, there is only one person that pops into their mind.Shawn with South Metro! I run an "Owner Operator" company. Which simply means, I run everything from taking incoming phone calls, scheduling, cleaning and of course paying the company bills.
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