Go To Services
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Go To Services
Go To Services, Inc is a general contracting company with office locations in Phoenix and Prescott, AZ. Our team of 60+ in-house employees are trained to understand the systems and expectations of our clients while providing an array of specialty skills for residential and commercial property owners in Arizona.
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We greatly value customer feedback and love to earn positive Google reviews, so please do not hesitate to let us know how we are doing. If for some reason we are not currently up to par then a customer service representative may be alerted to reach out to you. Thank you to all of our clients that have taken the time to post an online review for Go To Services.
So, here are some nice words that some of our clients have been sent to us and made it our Wall of Fame. Jason, I would like you to know that our family is very happy with the work you performed at our home in December.
Facility Maintenance and Repair Services - Go To Services is a preferred vendor for some of the top multi-site facility maintenance networks such as NG&G, SMS Assist, and CBRE Facility Source. These partnerships have allowed us to build relationships and better understand the expectations of many large commercial retailers.
Go To Services provides Arizona homeowners with an array of home improvement services. Many top home builders rely on our skilled finish technicians to complete punch list items and home warranty repair orders that their production teams may not be able to get to in time. We would love to earn the opportunity to become your go to contractor too, and provide you with the same reliable quality and efficiency.
Go To Services is the perfect partner for Arizona home builders in need of a reliable home warranty repair contractor in Phoenix that also provides 24 hour emergency response. We anticipate the high expectations from our luxury home builder clients and embrace their quality control systems while we work diligently for 5 star reviews from the homeowners.
Reviews (21)
Teri Morrison
Teri Morrison
Jan 20, 2022
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Go To Services were FANTASTIC to work with! They were extremely professional, responsive, and most importantly DID THE JOB RIGHT. We hired them to "fix" a tenant improvement that our landlord's contractor performed that was not to code. Go To Services fixed the issues and did amazing work. Pedro was especially conscientious and a highly skilled worker. I would recommend Go To Services for any building maintenance repairs or tenant improvement needs you may have. They get the job done right, on time and for a very reasonable fee!
Docc
Docc
Jan 04, 2022
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Go To Services is THE BEST and especially Amber T. Excellent communication in a VERY difficult insurance roof and interior repair in excess of $40,000 so far. Catastrophe claim with excellent help from Amber, Rune, Alex, Fernando and all.
I am an Insurance Agent Ken Intrieri Agency and my home was hit by microburst that lifted my roof and pushed out a wall,with much interior damage to 1/3 of the home about 1300 sq ft of damaged area.
Without Go To Services and especially the help and care from Amber T. this claim would be and absolute disaster.
I will ONLY refer my clients, friends and already
Wendy K.
Wendy K.
Dec 21, 2021
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Shady business practices! They take two months to get an estimate to the client and then blame everyone else. It took 30 days just to submit an original estimate which was never sent to me just the insurance. They lie and try and push you off by saying they are waiting on the insurance company to approve the claim, meanwhile they cashed the check from the insurance. Then they refuse service if you question their shady practices!
Hopefully these "professionals" can figure out how to send a check back to the insurance for work they failed to do!
Wendah Knopp
Wendah Knopp
Dec 19, 2021
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They don't seen to know when insurance claims get approved. I met with Randy on 11/5 and had to make over 6 calls over 2 months, just just to get an update on the estimate.
I was told on 12/16 we were waiting from.state farm yet state farm approved it on 12/7!! Their response was it was state farm and sedgwicks fault .they got their check and cashed it on 12/16. This is without me even knowing the price.
Today I get a call to tell me they have to now get a new contractor to come look. When I ask why , I'm told they will need to see the types of materials they'll need. When I asked if that's in
Dierdre Galyon
Dierdre Galyon
Dec 14, 2021
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After they cashed the check from the insurance company they asked for a deposit of 50% and deductible. We have only been waiting since EARLY November to get the work completed. They are unorganized and unprofessional!! Holly the VP is a complete Karen. They canceled the contract because they were questioned on their shady practices!! Yeah, this will be a complaint to the ROC. This company shouldn't be working with the public especially anyone grieving from a loss of a family member!!!
Hannah Hawks
Hannah Hawks
Nov 21, 2021
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Did some drywall work. Used our garbage (and yard) to dispose of the trash. Left drywall in our side yard, front yard, all down our driveway and to the street then stopped showing up for a week. Said they would show up at certain time and didn't show up about 6 time theought project. Communication and respect for my home would be great. A 2 day project had been 2 weeks and counting. Do your research everyone.
Update. Finished the project. Gave me mismatched shingles without a heads up. Not sure if this is standard but thought others might like to know. I understand the original shingles are faded
Kimberly Richardson
Kimberly Richardson
Sep 02, 2021
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They're the Quick Action Reponse Team to call!! After those big storms in Tucson they were at my home within 2 hrs of notification. Jason & Mariah sent out Alozono, Robert with their team members to my home. They did a great job with tarping my roof, removing drywall & mold removal. Very professional & friendly too!
Kimberly T.
Kimberly T.
Feb 17, 2021
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I had severe damage from winter storm Uri, and was out of town when the damage happened to my home. I arrived late at night to find a disaster zone in my house. I filed my insurance claim and they contracted Go To Services to do my mitigation work.
Jason and his team were prompt and professional at every step of their work for me. They looked for every possible issue and hired very trustworthy laborers to do the demolition work on my home. I just wish they were a local company so that they would have their entire team available to complete my job from start to finish.
All I can say is they are
Lizeth Franco
Lizeth Franco
Jan 02, 2021
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Very professional and very high quality work, They remodel my whole kitchen and they did an amazing job with the countertops and finishes on my cabinets they also did an amazing job on my drywall , matching it 100% they even paint my whole house with two coats from corner to corner I would highly recommend them for a high quality job :)
Tawney H.
Tawney H.
Mar 11, 2020
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After discovering a busted pipe which caused flooding & other damage, these guys have provided outstanding customer service & work ethic. They are extremely friendly & informative. They are thorough & clean up after themselves well. In fact, they even wipe the floors before they leave so they are cleaner now than before they came to work. While the restoration & repairs have only just begun, we are thankful to have such a phenomenal company taking care of our home. Thank you for caring for your customers!
Stacey K.
Stacey K.
Feb 22, 2020
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If you are good with a company whose project manager of your job NEVER communicates with you unless you reach out ... if you are good with a company whose project manager didn't know the scope of the job when coming to see the site ... if not having consistent workers each day who know what was done the day before and what needs to be done that day ... if clear communication with the workers on 'who will be here tomorrow and what work will they be doing' ... if none of these things are important to you then Go To Services is the company for you! I also had multiple emails with one
Alfred C.
Alfred C.
Dec 04, 2019
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We had a sudden flood in our 2 story home today that caused leakage in the ceiling over the kitchen. In a unusual situation, we were able to contact Go To Services, referring to us by our builder's plumbing company. Their technician, Logan was outstanding! Not only was he knowledgeable and understood the situation, he allowed my wife and I to see the thermal imaging of the leakage and what the interior of our structure looks like. What a guy! Thank you Logan, Josh, and the entire staff at Go To Services!
Stacey F.
Stacey F.
Oct 18, 2019
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We have worked for go to services. We did a job 3 weeks ago and still haven't been paid for the work we did. They dont pay when job is completed there excuse is we are a big company and it has to be processed. We have drove all the way from Queen Creek when we were told the check would be there and all 3 times it wasn't there. I paid my employees out of my pocket. So the job we did I paid for it. I hope this review is read before anyone decides to hire this company.
Amber T.
Amber T.
Sep 09, 2019
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Go To Services is a highly professional, and more importantly, trustworthy company. We have a busy toddler & needed a pool fence installed ASAP. They came out & installed one fast and helped me find solutions to other safety concerns I had with my pool area to ensure it was safe for my child. We are extremely pleased with the work!
Angela G.
Angela G.
Jul 25, 2019
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Our upstairs bathroom flooded. We called Go To Services hoping to get things taken care of. The service was OK. However, the business end was horrible! One of the dehumidifiers was broken. I did have it replaced. But the customer service was awful! I literally had to call the office several times to get a bill! I never received a quote fo reconstruction services at all. Nobody seemed to know which end was up! Very expensive for what little work was done. I would never recommended them!
Amber Nelson
Amber Nelson
Jun 14, 2019
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Positive: Punctuality, Quality, Responsiveness, Value
Go To Services is a highly professional, and more importantly, trustworthy company. We have a busy toddler & needed a pool fence installed ASAP. They came out & installed one fast and helped me find solutions to other safety concerns I had with my pool area to ensure it was safe for my child. We are extremely pleased with the work!
Laura Brown Baseggio
Laura Brown Baseggio
Jun 13, 2019
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I highly recommend them they showed up on time did more than I expected and I am extremely pleased with the outcome of my new bathroom. They dealt professionally with the insurance company and I will definitely use them again for other projects on my house
Sherry Smith
Sherry Smith
Apr 09, 2019
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Artemio Rosales of Go To Services did an AMAZING job! He was professional, polite and masterful at his trade. I wouldn't want anyone else to paint my house inside or out!
Mark T.
Mark T.
Jan 25, 2019
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I would avoid GoToServices like the plague. They will take advantage of you in a crisis. They refused to work with my insurance company to get paid for services. And what they won't tell you before you sign on the doted line is that you will receive a substantial bill for services NOT covered by your insurance company. And I'm not talking about the deductible. I'm talking about services above and beyond. AVOID them. Find someone more honest to do business with that won't prey on you when you're having a water disaster.
Kory L.
Kory L.
May 02, 2018
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Go To Services killed it for us!! They completely rehabilitated our office suite after a serious flood. No job or ask was too small for them to do or too big for them to handle. We were back in our office and helping clients Live Richer Lives within a few days. Highly recommend!
Dave F.
Dave F.
Apr 29, 2018
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They were seriously incredible! I had a massive flood on the second floor at my commercial property in Old Town Scottsdale. It was a nightmare when I walked in (water running for 7 Hours, completely ruined an entire office and the showroom below it). I called the first company I saw online and luckily it was Go To Services. They showed up within 30 minutes and reassured me that they would handle everything. Within an hour there, more than a dozen people showed up to save the day. I have a vivid memory of them all walking in with smiles on their faces and letting me know that it would be handled