We have become familiar with customer frustrations in shopping for flooring. Something fun and exciting quickly turns overwhelming. Always the same frustrations: selection process, customer service, and communication. It's frustrating when the person showing you flooring doesn't know anything about what they're trying to sell you.
We saw the opportunity to streamline the process. Instead of a traditional flooring store we created the first Mobile Design Center in the Midwest! With one phone call our 29 foot showroom would pull up to the clients home delivering over 2,000 flooring samples. Customers could compare samples directly in the space it was intended to be installed.
Convenience. With this concept the business flourished. Within a few short years we added more layers to our business. Ground FX introduced epoxy coatings here in the Tri-State area. Ground FX teamed up with CTM Coatings, the leading epoxy manufacturer. We became the fourth CTM Distribution Hub in the US.
We saw the opportunity to streamline the process. Instead of a traditional flooring store we created the first Mobile Design Center in the Midwest! With one phone call our 29 foot showroom would pull up to the clients home delivering over 2,000 flooring samples. Customers could compare samples directly in the space it was intended to be installed.
Convenience. With this concept the business flourished. Within a few short years we added more layers to our business. Ground FX introduced epoxy coatings here in the Tri-State area. Ground FX teamed up with CTM Coatings, the leading epoxy manufacturer. We became the fourth CTM Distribution Hub in the US.
Reviews (9)
Tim O.
Apr 16, 2021
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Patrick James
Nov 16, 2020
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Ground FX was amazing. We were looking for hardwood and found a Asian Walnut. The selection was over the top for any kind of flooring you could want. Mark was an information guru on all the flooring we were looking at. Very friendly. If you need anything that could possibly go on a floor this is where you need to start looking.
Casey O'Connell
Oct 15, 2020
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Tammy Miller
Nov 01, 2019
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Jennifer Clevenger
Oct 29, 2019
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Cole Castlebery
Jun 15, 2019
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Terrible experience with this company. Mark the owner is a real piece of work. So unprofessional. Don’t take his one year guarantee on his work seriously. Unless your prepared to take the guy to court like we have to do. Do yourself a favor don’t hire them. I just seen the owners response to this review and all I can do is laugh. First off it’s not an 80 year old home and second It is a complete lie that he told us the subfloor was no good and I didn’t want to spend the money. I would have spent the money but him and his crew told me they could make it work. Guess what! It didn’t! He
Sonja Krueger
Dec 20, 2018
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Tabby Cook-Farrar
Dec 04, 2018
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Scott Kirkendoll
Sep 29, 2017
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